GorillaDesk

GorillaDesk

Service management for pest control & other field services

3.7/5 (1 review)

GorillaDesk Overview

Do you provide services at residential and commercial properties? Then you know running a successful field service company is hard work. Between managing jobs, dispatching your team, and winning new business, it's nearly impossible to find the time to keep your business organized.

That’s where GorillaDesk comes in and saves the day. Founded in 2013 by Chris Moreschi, the owner and operator of a local Pest Control business, GorillaDesk has helped 6233+ Field Service professionals just like you organize their business, impress their clients, and connect their team.

Best of all--we recently checked in with these customers to see how we're doing and they reported that they're saving 9.26 hours per week on average! Time they can now use to grow their businesses and engage with their customers.

So if you're sick and tired of using and losing paper—notebooks, printouts, carbon copies—or trying other alternatives out there only to find that these tools cause more frustration than relief, then you're in the right place.

Give our no-strings-attached, free trial a try today. With free training and simple setup, our software and dedicated team will streamline your workload within 14 days, guaranteed.

Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

GorillaDesk Reviews

Overall rating
3.7/5
100% positive reviews
1
Excellent
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Very good
0
Average
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Poor
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Terrible
Joy L.

Excellent Field Service Management

Used Weekly for 1-5 months
Reviewed on 2019/09/12
Review Source: Capterra

This has helped us remain competitive in our field and gain new customers due to our new rates of efficiency.

Pros

This software has been the perfect addition to our lawn care company's field service management tool bag. It helps all employees to complete their tasks on time and efficiently.

Cons

It took a bit to understand how to track our team members but once we caught on it was as easy as can be.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10

GorillaDesk Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription

Starting at $49 per month per technician or schedule managed for the Basic plan.

Pro plans starting at $99 per month per technician or schedule managed.

Pricing increases based on the number of schedules.

GorillaDesk Features

  • Calendar Management
  • Electronic Payments
  • Inventory Tracking
  • Invoice Management
  • Third Party Integration

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Billing & Invoicing
  • Client Portal
  • Customer Database
  • Customizable Reporting
  • Data Import/Export
  • Document Management
  • Inventory Management
  • Reminders
  • Reporting & Statistics
  • Search Functionality

Additional information for GorillaDesk

Key features of GorillaDesk

  • Appointment management
  • Automatic backup
  • Barcode scanning
  • Billing rate management
  • CRM integration
  • Calendar management
  • Calendar sync with Google
  • Customer service history
  • Customizable templates
  • Data storage management
  • Document templates
  • Drag & drop interface
  • Electronic payments
  • Electronic signature capture
  • Email integration
  • Employee portal
  • Estimating
  • Field sales management
  • File management
  • Fleet management
  • GPS
  • Geographic maps
  • Inventory tracking
  • Invoices
  • Job scheduling
  • Job tracking
  • Maintenance scheduling
  • Permission management
  • Pesticide usage tracking
  • Project notes
  • Quote management
  • Request assignment
  • Route optimization
  • Routing
  • SMS integration
  • Secure data storage
  • Third party integration
  • Work order management

Benefits

  • Track devices using GorillaDesk with the barcode scanning feature for inputting and updating devices which can then be monitored from remote locations.

  • Manage documents within GorillaDesk with tools for creating invoices, agreements, contracts, estimates, and more using pre-built templates, which can then be sent off for confirmation and electronically signed.

  • Schedule appointments and jobs using the calendar tool with a drag and drop interface. Jobs can be scheduled and assigned to team members based on availability, and field workers can access their schedule on-the-go and view an optimized route to the location.

  • Manage clients using the integrated CRM feature which automatically creates a client database with information on customer service history, location details, pending payments, and more, and send automatic appointment and payment reminders to customers via email.

  • Use GPS tracking to view the location of all team members on a geographic map, in real time. Routes are logged within the GorillaDesk system and reports can be generated for employee performance management.

  • GorillaDesk FAQs

    Below are some frequently asked questions for GorillaDesk.

    Q. What type of pricing plans does GorillaDesk offer?

    GorillaDesk offers the following pricing plans:

    Starting from: US$49,00/month

    Pricing model: Subscription

    Free Trial: Available

    Starting at $49 per month per technician or schedule managed for the Basic plan.

    Pro plans starting at $99 per month per technician or schedule managed.

    Pricing increases based on the number of schedules.

    Q. What are the main features of GorillaDesk?

    GorillaDesk offers the following features:

    • Appointment management
    • Automatic backup
    • Barcode scanning
    • Billing rate management
    • CRM integration
    • Calendar management
    • Calendar sync with Google
    • Customer service history
    • Customizable templates
    • Data storage management
    • Document templates
    • Drag & drop interface
    • Electronic payments
    • Electronic signature capture
    • Email integration
    • Employee portal
    • Estimating
    • Field sales management
    • File management
    • Fleet management
    • GPS
    • Geographic maps
    • Inventory tracking
    • Invoices
    • Job scheduling
    • Job tracking
    • Maintenance scheduling
    • Permission management
    • Pesticide usage tracking
    • Project notes
    • Quote management
    • Request assignment
    • Route optimization
    • Routing
    • SMS integration
    • Secure data storage
    • Third party integration
    • Work order management

    Q. Who are the typical users of GorillaDesk?

    GorillaDesk has the following typical customers:

    Small Business

    Q. What languages does GorillaDesk support?

    GorillaDesk supports the following languages:

    English

    Q. What type of pricing plans does GorillaDesk offer?

    GorillaDesk has the following pricing plans:

    Subscription

    Q. Does GorillaDesk support mobile devices?

    GorillaDesk supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does GorillaDesk integrate with?

    GorillaDesk integrates with the following applications:

    QuickBooks, Stripe

    Q. What level of support does GorillaDesk offer?

    GorillaDesk offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials