Sawyer
About Sawyer
Sawyer is a software for managing children's activity businesses. It offers scheduling capabilities for easy class and camp enrollment, as well as flexible payment processing for secure transactions. Real-time reporting and management tools provide insights into revenue and customer data, aiding data-driven decisions.
The Marketplace feature helps providers expand their reach by connecting with parents seeking enrichment opportunities. Developed with educators and parents, Sawyer is tailored to meet the specific needs of the children's activity industry.
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- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sawyer Tools review
Reviewed on 2022/02/01
Pros
Registrations are very simple to make, promotion is effective and also calendar integration is helpful.
Cons
Some of the UI parts like "Class Notes" are really primitive looking and more attention could be paid to that.
Alternatives Considered
PiazzaSwitched From
PiazzaReasons for Switching to Sawyer
Sawyer Tools is more sleek and modern, embeds are easy to use and is more popular.- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sawyer has helped me better manage my business
Reviewed on 2024/10/29
It provides me flexibility for accepting payments online from my customers and their families to...
It provides me flexibility for accepting payments online from my customers and their families to register when it is convenient for them.
Pros
Customer Support and help. They are always available to help and address our concerns and special requests in a manner I have not experienced elsewhere.
Cons
Although their software is extremely versatile and they continue to improve it, it does not offer me (a one-man operation) the precise, simple, user friendly, efficient flexibility. However, they have offered me several alternatives to customize they services to my individual needs.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Disappointing Experience with Sawyer – Not Recommended
Reviewed on 2024/09/04
Disappointing Experience with Sawyer – Not Recommended
We were initially excited about Sawyer...
Disappointing Experience with Sawyer – Not Recommended
We were initially excited about Sawyer because it promised that everything we needed could be done easily. Unfortunately, once we started using it, we found that many of the promises were not fulfilled.
One of the biggest frustrations was the inability to change a date on an activity without deleting all enrollments, changing the date, and then re-entering the enrollments manually. This process is incredibly time-consuming and unnecessary.
Another major issue was the transfer to our bank account, which took almost a month to show up. This delay is unacceptable, especially when managing finances.
Setting up discounts was another nightmare. The software doesn't allow the use of decimals, which forced us to lose a few dollars just to match the rates on our flyers. This is a basic feature that should work flawlessly.
Finally, the rosters are terrible. They are overly complicated and don't make sense at all. We encountered many more issues that only added to our frustration.
Overall, I do not recommend Sawyer to anyone. It has too many flaws that make it difficult to use and manage effectively.
Response from DaySmart Software
Hi Magdala,
I'm sorry to hear that you've had a less than stellar experience using our software. We value the feedback and would love an opportunity to make this right. I know that you've been in touch with Mollie, our Head of Customer Support to address some of the issues you were experiencing. We do offer daily bank transfers instead of the default of weekly which you originally had and additional flexibility when adjusting activity enrollment dates that we can go through together in more depth.
Looking forward to turning this experience into a win.
Kind regards,
Dana Browne
VP of Provider Experience
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Registration System
Reviewed on 2024/11/04
Sawyer has been great to work with. We have been through a few scheduling sites and this has been...
Sawyer has been great to work with. We have been through a few scheduling sites and this has been the best so far!
Pros
I love the flexibility in the scheduling.
Cons
I would like a more efficient way to see when we have waiting lists, would love if that were listed on student schedules and on class rosters. I also would love if when you click "upcoming", the first day of classes would pop up if we were not yet at that time block (example, when checking in May for September classes).
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service
Reviewed on 2024/10/29
Good! I was one of the early customers and the platform has gotten better over time. Customer...
Good! I was one of the early customers and the platform has gotten better over time. Customer service is excellent and we are happy.
Pros
I like the way it looks and functions. It's super helpful for our small company to be able to centralize all of our customer info, rosters and class listings.
Cons
It's pretty pricey. I know that I would spend a lot in admin to pay someone to do all of the work that the platform does, though. I do hope that it doesn't get more expensive. We will consider building our own registration system into our website if the price continues to climb.
Sawyer FAQs
Below are some frequently asked questions for Sawyer.Q. What type of pricing plans does Sawyer offer?
Sawyer offers the following pricing plans:
- Starting from: US$129.00/month
- Pricing model: Subscription
- Free Trial: Available
Sawyer offers a pricing plan to fit your business.
Q. Who are the typical users of Sawyer?
Sawyer has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Sawyer support?
Sawyer supports the following languages:
English
Q. Does Sawyer support mobile devices?
Sawyer supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Sawyer integrate with?
Sawyer integrates with the following applications:
Constant Contact, Google Analytics 360, Mailchimp, Meta for Business, QuickBooks Online, Slack, Squarespace, Stripe, Wix, WordPress, Zapier
Q. What level of support does Sawyer offer?
Sawyer offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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