Zentail

Ecommerce automation for Amazon and multichannel sellers

4,9 /5 (16 reviews) Write a Review!

Zentail Overview

What is Zentail?

Zentail helps Amazon sellers focus on growth by automating the mundane—yet essential—processes of everyday business. As Amazon continues to dominate ecommerce, Zentail aims to protect your profits and reduce your reliance on Amazon.

Zentail is the only platform that lets you manage everything from purchasing to listing in one place. It's home to an AI-powered PIM solution that adapts product data to Amazon's changing requirements, so you can avoid listing errors and issues that leave money on the table. Other features include:
- Inventory tracking
- Algorithmic repricing
- Forecasting
- ASIN management
- Kitting and bundling
- Order management
- Real-time business analytics

Every Zentail plan also includes multichannel tools, 100% free. Instantly map your products to new channels or integrate other third-party apps (WMS, 3PLs, inventory management systems, shopping carts, etc.) into Zentail for central management.

Zentail Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Zentail directly for detailed pricing information.


Zentail Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

See detailed analytics by channel, groupings, category, SKU, and more
Automatically categorize products and give optimized data for each channel
Control pricing on all channels
Centrally manage all orders and ship from any warehouse
Manage inventory quantity, cost and bin locations
Gain actionable insight into business performance from the Zentail dashboard
Zentail video Zentail screenshot: See detailed analytics by channel, groupings, category, SKU, and more Zentail screenshot: Automatically categorize products and give optimized data for each channel Zentail screenshot: Control pricing on all channels Zentail screenshot: Centrally manage all orders and ship from any warehouse Zentail screenshot: Manage inventory quantity, cost and bin locations Zentail screenshot: Gain actionable insight into business performance from the Zentail dashboard

Zentail Reviews

Zentail Reviews

Overall rating
4,9
/
5
Excellent
15

Very good
0

Average
1

Poor
0

Terrible
0

Value for Money
4,6
Features
4,8
Ease of Use
4,8
Customer Support
4,9
94% recommended this app
Robert C.

Great Solution to list Products on multiple channels in one interface

We now list product information all in one platform and Zentail pushes this information to desired selling channels. They also do a fantastic job of controlling inventory and updating channels of availability.


Ken M.

Zentail's software has helped my business easily grow in the marketplaces.


Verified Reviewer

Very promising tool, with a few critical setbacks.

It was a great tool to help us understand how multi-channel fulfillment tools in general work as it tries to simplify everything to the lowest level it can. However, it caused a lot of issues with Jet and plummeted that marketplace. Constant uphill battle with that marketplace using this tool.


Ben G.

An up and coming, all encompassing, E-commerce management solution.

With Zentail, we are able to be "power sellers", in that our inventory is managed in one software, and we can manage multiple channels listings, data, sales, etc. from one platform.


Justin H.

Feature-packed, helpful support

Everybody in our company uses Zentail a little differently, but there's features for everybody. I know there's a lot more Zentail can do that I haven't even touched yet (I'll leave these to their respective departments). Every now and then we'll run into a bug or have a question about a feature, and Zentail's support team has always been very responsive and helpful. As a marketer, I mostly use the Inventory tab to update product data. The overall interface is very clean and easy to understand.


Robert C.
Industry: Retail
Company size: 2-10 Employees

Great Solution to list Products on multiple channels in one interface

Used Daily for 1+ year
Reviewed on 2020/04/30
Review Source: Capterra

We now list product information all in one platform and Zentail pushes this information to desired selling channels. They also do a fantastic job of controlling inventory and updating channels of availability.

Pros

There is a lot to like. If I had to say what I like best is Zentail makes me feel like a partner and not a customer. I feel as though they are vested in our success. There support is awesome and they are always looking to improve.

The interface requires a learning curve but once learned it is quite simple and effective. I Love we can create a product listing in one place and push information and inventory to multiple channels. Inventory management is more successful than our previous provider.

Cons

I would like to see better sales forecasting and sortable data by vendor/channel with the ability to generate purchase orders.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ken M.
Industry: Retail
Company size: 11-50 Employees

Zentail's software has helped my business easily grow in the marketplaces.

Used Daily for 2+ years
Reviewed on 2017/12/01
Review Source: Capterra

Pros

Ease of use. Creating listings and posting to all the web sites could not be easier. Managing selling prices by using the dynamic re-pricer is great. Zentail worked closely with me to customize an order export file that works perfect within my business model. Customer service is always friendly, eager to help and thorough. Zentail's knowledge of google ppc is exceptional, I give them a daily budget, they work it, I get sales with an excellent conversion rate. Bulk updating prices is a breeze with the import/export feature. Managing real time inventory is as easy as pie using the import feature. Smart Re Order is a great feature to help forecasting proper inventory levels. The success dashboard is a great tool to help manage products on all the websites. The Analytics tool is great to see what products are hot and what are not, what is making money and what is not. Managing web site settings is a nice tool. Managing users is easy.

Cons

Would like to have a better picture manager. Would like the ability to move pictures around in different order. Would like to have a cropping, image contrast/brightness tool. If a user puts an image as the main image then decides to change or move it or take image 2 and move to image 3 you must delete the images and start over. Description writing/formatting could use some work . Would like to see Zentail integrate with shiprush. Would like to see a itemized end of month invoice.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer

Very promising tool, with a few critical setbacks.

Used Weekly for 6-12 months
Reviewed on 2018/04/17
Review Source: Capterra

It was a great tool to help us understand how multi-channel fulfillment tools in general work as it tries to simplify everything to the lowest level it can. However, it caused a lot of issues with Jet and plummeted that marketplace. Constant uphill battle with that marketplace using this tool.

Pros

The tool appears to work quite well. You create one product, fill it with as much information as you can, and zentail goes to work publishing your product in as many marketplaces as you want (or can afford as some are paid).

The support team is phenomenal. Have an issue? Generally they'll get back to you within an hour (during business hours).

Ability to over-ride certain fields and forms depending on the marketplace you're looking into.

Cons

- Override ability is quite limited. We had a problem with Jet that didn't let us publish our own 1 year warranty as a bullet point. Zentail cannot override bullet point features. So either ALL our marketplaces had to remove the warranty benefit, or we had to let go of Jet as a marketplace. This is one of the reasons we decided to move away.

- Tool has very vague warnings and errors that require CONSTANT back and forth with support team. I didn't really understand many of the issues because the errors were in developer gibberish most the time.

- Very expensive for what it does. As of the time we left, we were paying and didn't feel like our business was getting the benefit. For sellers with massive SKU lists this tool is probably really useful to you. We only have about 8 unique SKU's.

Response from HD Trade Services

Dear reviewer,

Thank you for your thoughtful review of our product at Zentail. We appreciate your detailed feedback on both the pros and cons of our software.

To address your concerns in the cons section of the review, our team is actively working on improving overrides and error communication.

If the opportunity arises, we would love to have you back as a customer on an updated and even-better Zentail.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Ben G.
Industry: Consumer Goods
Company size: 11-50 Employees

An up and coming, all encompassing, E-commerce management solution.

Used Daily for 1+ year
Reviewed on 2020/03/17
Review Source: Capterra

With Zentail, we are able to be "power sellers", in that our inventory is managed in one software, and we can manage multiple channels listings, data, sales, etc. from one platform.

Pros

I love how easy it is to load a product (with the right data), flip switches and it's listed on all the channels you have hooked up!

Easy to use interface, easy to see back end records (who changed what, and when) and diagnosing issues of products/listings.

The API is nice to pull and do some custom programmed automated analysis.

Cons

I wish we would have spent more time with a Zentail employee, exploring our current processes and practices and having them tailor our on-boarding experience to us. Especially technically. A tutorial (whether in person or video series) for basic diagnosis of feed syncing, channel/product status, etc. would have done our team wonders in our learning curve.

Currently don't have FIFO or LIFO accounting system built in.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Justin H.
Industry: Retail
Company size: 11-50 Employees

Feature-packed, helpful support

Used Daily for 2+ years
Reviewed on 2020/04/15
Review Source: Capterra

Everybody in our company uses Zentail a little differently, but there's features for everybody. I know there's a lot more Zentail can do that I haven't even touched yet (I'll leave these to their respective departments). Every now and then we'll run into a bug or have a question about a feature, and Zentail's support team has always been very responsive and helpful. As a marketer, I mostly use the Inventory tab to update product data. The overall interface is very clean and easy to understand.

Pros

Zentail has been a game-changer for our inventory management. As a reseller selling on multiple sales channels (Amazon, WalMart, etc), we have had problems in the past with keeping track of inventory, keeping certain brands off unauthorized sales-channels, and keeping content consistent across channels. Not anymore! Zentail has saved us time and energy so we can focus on big-picture projects instead of inventory management maintenance.

Cons

My only complaint is that the website is not responsive (mobile-friendly). Everything works perfectly in full-screen mode, but some things may be cut-off or hidden on a half-screen window or on mobile.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,6/10
Based on 16 user ratings
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Zentail Pricing

Zentail Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Zentail directly for detailed pricing information.

Contact Zentail directly for detailed pricing information.

Value for Money
4,6/5
Based on 16 user ratings
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Zentail Features

Zentail Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4,8/5
Based on 16 user ratings
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Categories

Additional information for Zentail

Additional information for Zentail

Key features of Zentail

  • Automatic competitive repricing
  • Back order management
  • Barcode scanning
  • Catalog & inventory syncing
  • Catalog management
  • Channel analytics
  • Channel overrides
  • Data mapping
  • Data synchronization
  • FBA, 3PL & WMS integrations
  • Filtering
  • Fulfillment management
  • Inventory overview
  • Kitting
  • Merchandise planning
  • Multi-warehouse inventory
  • Multi-warehouse routing
  • Pricing management
  • Primary location picking
  • Product categorizing
  • Product configurator
  • Product data management
  • Purchasing
  • Reseller management
  • Retail analytics
  • SMART types
  • Search functionality

Benefits

  • The only ecommerce software that lets you purchase and sell from one place; manage third-party apps, sales channels and end-to-end operations from Zentail.

  • Algorithmic repricer for Amazon resellers.

  • AI-powered PIM tech and data mapping for brand owners.

  • Forecasting tools and business analytics to make smart, real-time decisions.

  • 100% free multichannel tools to test new marketplaces, accurately route orders, and keep inventory in sync.

  • Zentail FAQs

    Zentail FAQs

    Below are some frequently asked questions for Zentail.

    Q. What type of pricing plans does Zentail offer?

    Zentail offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Zentail directly for detailed pricing information.

    Q. What are the main features of Zentail?

    Zentail offers the following features:

    • Automatic competitive repricing
    • Back order management
    • Barcode scanning
    • Catalog & inventory syncing
    • Catalog management
    • Channel analytics
    • Channel overrides
    • Data mapping
    • Data synchronization
    • FBA, 3PL & WMS integrations
    • Filtering
    • Fulfillment management
    • Inventory overview
    • Kitting
    • Merchandise planning
    • Multi-warehouse inventory
    • Multi-warehouse routing
    • Pricing management
    • Primary location picking
    • Product categorizing
    • Product configurator
    • Product data management
    • Purchasing
    • Reseller management
    • Retail analytics
    • SMART types
    • Search functionality

    Q. Who are the typical users of Zentail?

    Zentail has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Zentail support?

    Zentail supports the following languages:

    English

    Q. What type of pricing plans does Zentail offer?

    Zentail has the following pricing plans:

    Subscription

    Q. Does Zentail support mobile devices?

    We do not have any information about what devices Zentail supports

    Q. What other apps does Zentail integrate with?

    Zentail integrates with the following applications:

    BigCommerce, Finale Inventory, Fishbowl, Magento Commerce, ShipBob, Shipedge, Shipwire, Shopify, SkuVault, Yotpo

    Q. What level of support does Zentail offer?

    Zentail offers the following support options:

    Phone Support, Knowledge Base, Online Support