
About Zoho Cliq
Zoho Cliq is a cloud-based team communication and collaboration solution from Zoho which includes team chat, audio & video calls, file sharing, and more. The software is suitable for teams and companies of all sizes, and offers features designed to assist Marketing, Software, IT, and DevOps teams.
With Zoho Cliq, users can create private and team conversation channels for managing multiple topics, discussions, and projects without long email threads. Vendors and customers can be invited to join channels, and users can delete or remove channels when discussions are completed. Users can also exchange private messages outside of team channels. Drag-and-drop file upload allows users to share documents, images, and more with their teammates. Complete chat histories can be searched, with unlimited storage of messages and files.
Zoho Cliq also supports audio and video calling, including video conferencing for up to 100 participants. Users can switch between video calls and team chats within the same window, and Zoho Cliq limits live audio to two simultaneous speakers to reduce confusion. The call host is given full control over which participants are able to speak, and participants can request to speak with a single click. Zoho Cliq also integrates with a range of Zoho apps and third-party systems, including Dropbox, Mailchimp, Trello, Google Drive, Zendesk, Zoho CRM, Zoho People, and Zoho Desk.
Pricing starting from:
US$1,00/month
- Free Trial
- Free Version
- Subscription
- Open Source
Key benefits of Zoho Cliq
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$1,00/month
- Free Trial
- Free Version
- Subscription
- Open Source
Images


















Features
Total features of Zoho Cliq: 35
- @mentions
- API
- Access Controls/Permissions
- Alerts/Notifications
- Archiving & Retention
- Audio / Video Conferencing
- Calendar Management
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Conferencing
- Contact Management
- Discussions / Forums
- Document Management
- Drag & Drop
- Employee Database
- Employee Directory
- Event Calendar
- File Sharing
- File Transfer
- Full Text Search
- Live Chat
- Meeting Management
- Mobile Access
- Policy Management
- Real-Time Chat
- SSL Security
- Search/Filter
- Surveys & Feedback
- Task Management
- Team Chat
- Third Party Integrations
- Two-Way Audio & Video
- Video Conferencing
Alternatives
Samepage

Slack

Axero Intranet

Bitrix24

Reviews
Already have Zoho Cliq?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Zoho Cliq is a great instant messenger
Reviewed on 2018/05/07
I get the benefit of chatting with my coworkers without leaving my applications I use on a daily...
I get the benefit of chatting with my coworkers without leaving my applications I use on a daily basis.
Pros
works great on a desktop or laptop, it is built right into the Zoho CRM, so when I have a question for my co-workers I know they see it right away when I send them a message through Cliq
Cons
phone app either I haven't tried it or it sucks really bad. I'm not sure which it is. I hope they make it a little easier soon
- Industry: Information Services
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy we made the switched from Slack to Cliq
Reviewed on 2020/05/12
Having one integrated solution across our company with all the Zoho products has been helpful. So...
Having one integrated solution across our company with all the Zoho products has been helpful. So far so good. There are a few things we miss from Slack but nothing that's a deal-breaker. The ability to integrate Bots and other Zoho services into Cliq is valuable like the Zoho Notebook and Taz, very helpful. Also, the deskbot integration so I can see all the Desk summaries from the entire team.
Pros
Since we integrated several Zoho products into our daily use it has helped streamline communications and integrate solutions into our e-Commerce website. Cliq allows us to search history without limits on messages and the "fork split" feature allows you to fork off a conversation into its own so it's easier to keep track.
Cons
The reply to post feature is nice but it's not as good as creating threads like Slack does to track one conversation so you have to get used to forking the conversations to keep them together. It's a good solution but I prefer the create thread feature in Slack. Also having to PIN contact names to quickly send DM isn't the best. I'm not sure why other users aren't listed in Contacts.
The only other least favorite thing is how difficult it was for external users to access channels. You have to know in advance if a channel will need to be accessed by someone outside the organization.
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We are in sync
Reviewed on 2021/04/08
And we have staff just a touch away. Facilitating communication.
And we have staff just a touch away. Facilitating communication.
Pros
We always need to be in contact with employees. Zoho Cliq simplifies your team's communication with organized conversations, easy to find information
Cons
I can't do a data analysis of participation and poor storage of documents.

- Industry: Design
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Solid team chat/collaboration app with an extensive development backend for customizations
Reviewed on 2019/05/21
I was impressed with the opportunities for developers but not with the UX.
I was impressed with the opportunities for developers but not with the UX.
Pros
Cliq integrates well with other Zoho apps, particularly helpful in Contact.
All the basic chat and collaboration features are there in a familiar user interface.
It's possible for advanced users to create extensions, custom integrations, bots, and commands with a powerful development backend and make these customizations available throughout your organization and team.
Cons
Unless you're already using a bunch of Zoho apps there's no reason to switch from Slack, Flock, or Asana, which area already mature platforms.
Compared to these other apps, particularly Flock, the UI is a bit obtuse and hard to get a clear overview of. I particularly disliked the double panes within a chat window (opening the settings for a bot, for example).
- Industry: Consumer Services
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to Use Communication
Reviewed on 2020/02/13
Using cliq to improve communication within our company has helped a lot. However, I have not had...
Using cliq to improve communication within our company has helped a lot. However, I have not had the best experience with Zoho customer service in general one time. Other times, I had a great experience.
Pros
This is fantastic and easy to use communication software for within our company. It integrates seamlessly with other zoho applications and with other external applications. We have significantly increased productivity since using this.
Cons
There are some drawbacks, such as you are limited in character amounts that you can write for messages, but overall I like most of the features and it has improved over time. Another issue is that we cannot figure out how to integrate clients on to the platform without purchasing new user licenses. It was my understanding that you could have clients communicate as "visitors" within some particular channels in cliq that you designate but not have to be on a license. However, I have yet to be able to make this work.
Zoho Cliq FAQs
Below are some frequently asked questions for Zoho Cliq.Q. What type of pricing plans does Zoho Cliq offer?
Zoho Cliq offers the following pricing plans:
- Starting from: US$1,00/month
- Pricing model: Free, Subscription, Open Source
- Free Trial: Available
Up to 10 users: $3 per user, per month. 11-50 users: $2.50 per user, per month 51-100 users: $2 per user, per month. 101-500 users: $1.50 per user, per month. 500+ users: $1 per user, per month. A free plan is also available.
Q. What are the main features of Zoho Cliq?
We do not have any information about Zoho Cliq features
Q. Who are the typical users of Zoho Cliq?
Zoho Cliq has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Zoho Cliq support?
Zoho Cliq supports the following languages:
English
Q. Does Zoho Cliq support mobile devices?
Zoho Cliq supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Zoho Cliq integrate with?
Zoho Cliq integrates with the following applications:
Asana, Crashlytics, Dropbox Business, Google Drive, Mailchimp, ManageEngine ServiceDesk Plus, Trello, Zendesk, Zoho Books, Zoho CRM, Zoho Desk, Zoho Expense, Zoho Inventory, Zoho Invoice, Zoho People
Q. What level of support does Zoho Cliq offer?
Zoho Cliq offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
Related categories
See all software categories found for Zoho Cliq.