Cliq is a cloud-based team communication and collaboration solution from Zoho which includes team chat, audio & video calls, file sharing, and more. The software is suitable for teams and companies of all sizes, and offers features designed to assist Marketing, Software, IT, and DevOps teams.
With Cliq, users can create private and team conversation channels for managing multiple topics, discussions, and projects without long email threads. Vendors and customers can be invited to join channels, and users can delete or remove channels when discussions are completed. Users can also exchange private messages outside of team channels. Drag-and-drop file upload allows users to share documents, images, and more with their teammates. Complete chat histories can be searched, with unlimited storage of messages and files.
Zoho Cliq also supports audio and video calling, including video conferencing for up to 100 participants. Users can switch between video calls and team chats within the same window, and Cliq limits live audio to two simultaneous speakers to reduce confusion. The call host is given full control over which participants are able to speak, and participants can request to speak with a single click. Cliq also integrates with a range of Zoho apps and third-party systems, including Dropbox, Mailchimp, Trello, Google Drive, Zendesk, Zoho CRM, Zoho People, and Zoho Desk.
Pros
As a Zoho One User Zoho Cliq is a no brainer. It integrates incredibly well with the Zoho Suite and it's very easy to create new integrations with Zoho Creator. What I probably like best about Cliq is the 3 column layout that allows me to chat in 3 different chats at once.
Cons
The desktop app for Mac feels a bit like a browser version and has some quirks where you need to reload the app in order for it to work.
We use Zoho Cliq for our team communication. We have one on one chats, and group chats to keep in communication between all of our remote workers. As we don't see each other in person much, having a way to keep a rapport through chat is important to us. In addition we value quick messages to communicate information, or questions.
Pros
The integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team. The ability to search the history is helpful as well.
Cons
The mobile app can have a lot of input lag.
We moved to Cliq from Slack, as it included all the features we needed - but we didn't have to pay for them. The chats are logged in Zoho Connect as well. We use it for project chat, updates etc.
Pros
Integrates fully into the Zoho ecosystem, cheap, allows broadsheet layout, easy to use with external users
Cons
Occasionally buggy although Zoho continue to make improvements. Not as many native integrations available off the shelf and that means having to get developers for web hooks.
Pros
Not just for chatting. Can send and view audio and videos, Send shared files and each team member can have their own account.
Cons
If I had to choose one thing I like least it would be I would like to see more emoticons. I like using them so more variety would be nice.
Pros
I loved that it carried over into all sections of Zoho, so I could easily stay uptodate with messages from other people in the offices, without having to keep switching to look at my emails or a different screen than I was working in. Keeps everything in one place. It also is quick to go straight to voice/video calls, and easy to make group chats with different people.
Cons
The quality of connections is not as good as other software in relation to video calls, but still alright. Nothing I would stop using it for.
Up to 10 users: $3 per user, per month.
11-50 users: $2.50 per user, per month
51-100 users: $2 per user, per month.
101-500 users: $1.50 per user, per month.
500+ users: $1 per user, per month.
A free plan is also available.
Below are some frequently asked questions for Zoho Cliq.
Zoho Cliq offers the following pricing plans:
Starting from: US$1,00/month
Pricing model: Free, Subscription
Free Trial: Available
Up to 10 users: $3 per user, per month.
11-50 users: $2.50 per user, per month
51-100 users: $2 per user, per month.
101-500 users: $1.50 per user, per month.
500+ users: $1 per user, per month.
A free plan is also available.
Zoho Cliq offers the following features:
Zoho Cliq has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Zoho Cliq supports the following languages:
English
Zoho Cliq has the following pricing plans:
Free, Subscription
Zoho Cliq supports the following devices:
Android, iPhone, iPad
Zoho Cliq integrates with the following applications:
Mailchimp, Zendesk, Zoho CRM, Zoho CRM Plus, Zoho Desk, Zoho Flow, Zoho Mail, Zoho Projects, Zoho Sprints, Zoho Subscriptions
Zoho Cliq offers the following support options:
FAQs, Forum, Knowledge Base, Online Support
Communicating with Zoho Cliq feels effortless and intuitive. You can chat, make video/phone calls and more.