eSputnik

Cross-channel marketing automation for online businesses

About eSputnik

eSputnik is a cloud-based marketing automation solution which enables the creation and management of multi-channel marketing campaigns across SMS, email, web push notifications, and Viber messenger. Through eSputnik’s drag-and-drop workflow editor, users can create simple or complex campaigns with multiple actions and conditions. Emails can be created using the visual and HTML/CSS editors, with users able to switch back and forth between the two. Conditional and complex subscriber segments can be created and tracked for each campaign. A range of analytics, including opening time reports, clickthrough maps, customer activity tracking, and database growth analytics, can be accessed in real-time. eSputnik also offers a range of AI-based features, including sending time optimization, mailing frequency recommendations, and personalized product recommendations.


Key benefits of eSputnik

  • The drag-and-drop workflow editor allows users to create multichannel campaigns across email, SMS, web push notifications, and Viber.

  • Emails can be created using the visual editor or HTML/CSS editor, with users able to switch between the two as necessary.

  • Contact lists, conditional segments, and complex segments can be created in eSputnik, with users able to select multiple criteria and exclude contact groups as required.

  • Campaign analysis tools include email delivery reports, click-through maps, database growth analytics, domain reputation analysis, real-time subscriber activity monitoring, opening time reports, and more.

  • eSputnik also offers a range of AI-based features, such as personalized product recommendations, sending time optimisation, and mailing frequency recommendation.

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    Not sure about eSputnik? Compare with a popular alternative

    eSputnik

    4,7 (9)
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    Starting Price

    US$1,99
    month
    US$13,00
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    Pricing Options

    Free version
    Free trial
    Free version
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    Features

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    Integrations

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    Ease of Use

    4,8 (9)
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    Value for Money

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    Customer Service

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    Reviews

    Overall rating

    4,7 /5
    (9)
    Value for Money
    5/5
    Features
    4,7/5
    Ease of Use
    4,8/5
    Customer Support
    4,7/5

    Already have eSputnik?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 9
    Jacob
    Jacob
    Overall rating
    • Industry: Computer Software
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Outstanding customer support

    Reviewed on 2019/11/05

    Powerful system with advanced features for reasonable price. You can create and store templates,...

    Powerful system with advanced features for reasonable price. You can create and store templates, get instant reports on opens and clicks, RFM-analysis. Better than most competitors.

    Pros

    eSputnik customer support is by far the best I've received for a marketing SAAS product. I used to have a lot of questions and always received a reply within a couple minutes. The solution is feature-reached with a good price, much better than most competitors.

    Cons

    In terms of functionality, it seems to do everything we need it to do. We use a system for more than a year and just once faced a problem, but it was quickly solved in a customer support service.

    Olga
    Olga
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11–50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing email service and automation capabilities

    Reviewed on 2020/05/22

    Thanks to eSputnik we were fully aware of the significance of omnichannel marketing and improved...

    Thanks to eSputnik we were fully aware of the significance of omnichannel marketing and improved our automated workflows. I am convinced that this software can be helpful not only for small, but for large businesses too.

    Pros

    The whole tool is very convenient and easy to use: you don't have waste time searching for this or that feature in email editor. All frequently used blocks and controls are situated in sight.

    Omnichannel approach and automated workflows based on real-time events make eSputnik an irreplaceable assistant in accomplishing your marketing tasks. In addition, artificial Intelligence allows to predict customer behaviour and adapt your campaigns directly to the client's needs. Using this feature you can create great content with deep personalization for your audience.

    Cons

    I did not find any serious cons. Maybe only one: the pricing plans for web push notifications are not entirely clear.

    Aliaksandr
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2–10 Employees
    • Used Monthly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Not good as looking

    Reviewed on 2021/01/27

    Well, this is a long story. I'll try to describe my experience, using onle facts.
    I worked with a...

    Well, this is a long story. I'll try to describe my experience, using onle facts.
    I worked with a client, he is got a logistics business with a lot of clients database (over 70K). This clients are opt-in with a online and offline lead Forms and requests. Also they are accepted the Privacy Policy and Cookies.
    In one Day we are decide to start the Email company in Austria, Germany and UK. We are make a A/B test with images and text only. So I will be unimpressed. A lot of errors, bounces and in the end we was banned.
    So I make a contact with support, gave them proof and the answer was like 'your accound banned forever'. There are no SPAM reports, we was banned for no reason.
    Of course, I started using another services, like Mailchimp, SendPulse and Close.io. And right now will be an irony. Emails by these services sends perfectly.
    So I wouldn't use eSputnik never again.

    Pros

    The price is cheap, but it is the last thing that I like.

    Cons

    Bad delivery to international recipients (Email errors or bounces), Also not user-friendly support.

    Alina
    Overall rating
    • Industry: Computer Software
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Awesome tool for marketing automation

    Reviewed on 2019/07/30

    It's a great solution - simple interface with powerful features.

    It's a great solution - simple interface with powerful features.

    Pros

    With eSputnik we can reach a larger audience. I also like that I am able to customize so many different things on the email. eSputnik reports are very detailed, so now we can better segment our contact list.

    Cons

    Absolutely nothing, my only suggestion would be perhaps a more how-to videos to help people who are beginners in email marketing.

    Valeria
    Valeria
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Powerful product for the reasonable price

    Reviewed on 2019/02/07

    eSputnik has very detailed analytics. I like that now we can reach out to our customers not only by...

    eSputnik has very detailed analytics. I like that now we can reach out to our customers not only by Email but also other channels such as Viber, Web Push Notifications and visualize our sales funnel. Now thinking about adding advanced segmentation. Highly recommend!

    Pros

    The system is user-friendly and has very detailed analytics. Building RFM data analysis helped us to effectively segment our customers' list and boost sales. Also, they gave us contact support during the all marketing campaign.

    Cons

    Not much to dislike here. We haven't faced any troubles during the all-time using.

    Showing 5 reviews of 9 Read all reviews

    eSputnik FAQs

    Below are some frequently asked questions for eSputnik.

    eSputnik offers the following pricing plans:

    • Starting from: US$1,99/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Pay-as-you-go and subscription plans are available, with options for both contact-based and message-based pricing. Pay-as-you-go pricing starts from $1.99 per 1,000 messages. Subscription pricing starts from $15/month. A free plan is also available for businesses with under 500 contacts.

    eSputnik has the following typical customers:

    2–10, 11–50, 51–200, 201–500

    eSputnik supports the following languages:

    English

    eSputnik supports the following devices:

    eSputnik integrates with the following applications:

    AWeber, Gmail, Google Analytics 360, Google Contacts, Meta for Business, Shopify, Slack, Trello, Zapier

    eSputnik offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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