JOBPROGRESS

Business productivity tool for home improvement contractors

About JOBPROGRESS

JobProgress is a productivity management tool for all types of general and specialty trade contractors, estimators, and service companies that allows users to manage the entire business with tools to estimate, invoice, organize, communicate, and manage customers and jobs from anywhere. Key features include a fully customizable job and workflow manager, CRM, dashboard workcenters, instant proposals and contracts, secure cloud storage, and more.

JobProgress helps users follow an easy to use workflow for every lead using the job and workflow manager to ensure that job progress is made on projects. Users can automate workflow stages and steps, manage staff and production calendars, as well as add and track multiple jobs per customer. The template builder allows users to quickly generate proposals, quotes, and contracts, as well as build estimates and invoices by selecting from a list of commonly used materials and labor rates.

The built-in customer relationship manager (CRM) tool allows contractors to create, organize, and store valuable business, client and job information from any location. Customer relationship features include automated emails and sales automation, statistics, marketing, social media integration, and more. JobProgress enables digital signature capture and remote pay to get signatures and payments from clients on the spot via mobile device.

The platform helps improve team collaboration by enabling users to share information and knowledge anytime, anywhere, using the unlimited cloud based storage for files and documents. Contractors can view clear and useful reports such as sales performance, referral source, proposal status, and more, and manage financials with profit / loss. Additional JobProgress features include mapping and navigation, VoiceNote, PhotoDraw, insurance estimating, macros, selling price worksheets, and more.

Pricing starting from:

US$60,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of JOBPROGRESS

  • Work effectively when away from the office and complete work while at the jobsite or in the truck to save time and improve customer service.

  • Build estimates and invoices in less time by creating and selecting from a list of commonly used materials and labor rates.

  • Reduce mistakes and improve productivity by automating custom workflow stages and steps, and ensure job progress is being made on multiple projects.

  • Send clients estimates on the spot and get onsite signatures with digital signature capture via JobProgress's mobile apps for Android and iOS.

  • Organize jobs and clients with the built-in CRM follow-up tool and automate marketing and sales emails to clients and contacts.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 4 others, India, Japan, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    US$60,00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    The Workcenter provides an overview of the business including tasks, daily plans, news, and the activity feed.
    Use both the Staff Calendar and the Production Calendar to organize and color code your upcoming activity.
    Track your finances such as sales, performance, accounts receivable, referrals, and more under Reports.
    JobProgress can be used on your laptop, desktop, tablet, or smartphone. Our responsive layout gives you the ability to monitor your progress from anywhere at any time.
    View 5 more
    JOBPROGRESS video
    JOBPROGRESS screenshot: The Workcenter provides an overview of the business including tasks, daily plans, news, and the activity feed. JOBPROGRESS screenshot: Use both the Staff Calendar and the Production Calendar to organize and color code your upcoming activity. JOBPROGRESS screenshot: Track your finances such as sales, performance, accounts receivable, referrals, and more under Reports. JOBPROGRESS screenshot: JobProgress can be used on your laptop, desktop, tablet, or smartphone. Our responsive layout gives you the ability to monitor your progress from anywhere at any time.

    Features

    Total features of JOBPROGRESS: 165

    • API
    • Access Controls/Permissions
    • Accounting
    • Accounting Integration
    • Action Item Tracking
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Administrative Reporting
    • Aerial Measurement
    • Alerts/Notifications
    • Appointment Management
    • Automated Scheduling
    • Automatic Backup
    • Bid Management
    • Billable Items Tracking
    • Billing & Invoicing
    • Bills of Material
    • Budget Control
    • Budget Tracking/Job Costing
    • Budgeting/Forecasting
    • Built-In Database
    • CRM
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Change Order Management
    • Client Management
    • Client Portal
    • Client Tracking
    • Commenting / Notes
    • Commercial
    • Commission Calculations
    • Communication Management
    • Competency Management
    • Compliance Management
    • Configurable Workflow
    • Contact Database
    • Contact Management
    • Contract Drafting
    • Contract/License Management
    • Contractor Database
    • Contractor Management
    • Cost Database
    • Cost Estimating
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Management
    • Customer Portal
    • Customer Segmentation
    • Customizable Branding
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Dashboard Creation
    • Data Import/Export
    • Digital Signature
    • Dispatch Management
    • Document Management
    • Document Storage
    • Document Templates
    • Electrical Estimating
    • Electronic Signature
    • Email Management
    • Email Marketing
    • Email Templates
    • Email Tracking
    • Estimating
    • Event Logs
    • Event Triggered Actions
    • Expense Tracking
    • Financial Analysis
    • For AEC Industry
    • Forms Management
    • GPS
    • Geographic Maps
    • HVAC Estimating
    • Historical Database
    • Historical Reporting
    • Image Editing
    • Image Library
    • Industrial
    • Inspection Management
    • Interaction Tracking
    • Invoice Management
    • Job Costing
    • Job Management
    • Job Scheduling
    • Job Tracking
    • Lead Distribution
    • Lead Management
    • Material Ordering
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Mobile Signature Capture
    • Monitoring
    • Multi-Channel Marketing
    • Multiple Projects
    • Multiple User Accounts
    • Payment Collection in the Field
    • Permit Management
    • Photo Capture
    • Pipeline Management
    • Pipeline Reports
    • Plumbing Estimating
    • Production Tracking
    • Profitability Analysis
    • Progress Tracking
    • Project Accounting
    • Project Estimating
    • Project Management
    • Project Templates
    • Project Time Tracking
    • Project Tracking
    • Project Workflow
    • Projections
    • Proposal Generation
    • Purchase Order Management
    • Qualification Tracking
    • QuickBooks Integration
    • Quotes/Estimates
    • Real Time Monitoring
    • Real Time Reporting
    • Recurring Tasks
    • Referral Tracking
    • Remote Access/Control
    • Reporting & Statistics
    • Reporting/Analytics
    • Residential
    • Safety Management
    • Sales Automation
    • Sales Pipeline Management
    • Sales Reports
    • Scheduling
    • Search/Filter
    • Secure Login
    • Service History
    • Skills Tracking
    • Social Media Integration
    • Status Tracking
    • Subcontractor Management
    • Supplier Management
    • Takeoff
    • Task Management
    • Task Planning
    • Task Progress Tracking
    • Task Scheduling
    • Team Calendars
    • Team Management
    • Template Management
    • Time & Expense Tracking
    • Time Clock
    • Time Tracking
    • Timesheet Management
    • To-Do List
    • User Profiles
    • Warranty Tracking
    • Website Management
    • What-if Analysis
    • Work History
    • Work Order Management
    • Workflow Management

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    Reviews

    Overall rating

    4,4 /5
    (346)
    Value for Money
    4,4/5
    Features
    4,2/5
    Ease of Use
    4,2/5
    Customer Support
    4,4/5

    Already have JOBPROGRESS?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 346
    Zach L.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best CRM For Your Money!!

    Reviewed on 2019/06/28

    Excellent or A++

    Excellent or A++

    Pros

    Easily the best and most customizable CRM for the industry our today. Their app is second to none and the desktop platform makes following jobs a breeze! Plus, grabbing an e-signature right on the contract on the app is cake. No extra app to use

    Cons

    There really are none, if something arose the team at JP jumped to correct or add it right away.

    Rachel B.
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Add More Features/Uses

    Reviewed on 2019/06/28

    I love the customer service you guys provide, and I hope that doesn't change as you expand. The...

    I love the customer service you guys provide, and I hope that doesn't change as you expand. The database itself is user friendly, I just see potential for more features

    Pros

    I love the separation of the production calendar from the staff calendar. The customer contact directory is great, and mainly why I got Job Progress to begin with so we could manage our customers better.

    Cons

    I think this software could do more. I don't like the graph layouts we are given, I wish we could choose among different kinds of graphs that could help us better visualize our data. I also wish the proposals allowed me to customize the font more so whilst I am making a proposal that has already been merged to a customer. Instead, if I want to fix the font sizing on the proposal I have to exit where I am and edit the template itself and then that edit applies to all future proposals. I just want more flexibility on the customization side. Lastly, I think this program has so much potential to integrate a canvassing segment to it. Maybe integrate with Google maps or another program to create an option for companies to track their canvassers. Right now, I use Google maps to track my canvassers, but it would be great if we could do that all on Job Progress so they also have real time access to where they've gone and what neighborhoods are successful, etc.

    Danielle R.
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Review

    Reviewed on 2020/12/08

    Pros

    I love the features, when they work accurately. Very user friendly for the field. The staff is very friendly. They try and help where they can.

    Cons

    The reporting is not accurate and I have sent in several emails calls complaints etc. with no responses on the status. Some things get fixed and I am always told they are "working on it" but i have been complaining about the reporting hiccups since we started a little over 2 years ago. Another down fall is some times they cant even tell you how to pull certain repots to get information you want. The staff should 100% know their product. I pay in full and have never been discounted/compensated with all the issues we've had.

    They need to work on better follow ups and updating customers regarding issues.

    Brian K.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great software with room for improvement!

    Reviewed on 2020/12/11

    We use JP to run our entire operation and plan to use it in the near future. It's constantly...

    We use JP to run our entire operation and plan to use it in the near future. It's constantly getting better, mgmt is very engaging and always taking feedback and making progress.

    Pros

    JP is easy to use once you get it configured to your business processes. Macros that streamline the estimate/proposal process along with integration to suppliers all within the job keeps the documentation process on the job easy to manage. Also, it doesn't take long to get new users trained on how to use JP on a daily basis.

    Cons

    The ability to use Zapier and input new leads/customers needs to be cleaned up and more open to align with Referal Sources so it can in as a Zap and not manually entered. Right now, this integration isn't very well designed from a data input standpoint, only minimum fields.

    We do a lot of insurance roofing jobs and the ability to bring those in as a PDF and autocreate the estimate is a big win BUT the inability to use that like other Estimates/Proposals in JP that a client can sign off on is a huge gap.

    The customer web page could use the tweaking to make the experience a little more professional and appealing to the user.

    Photos uploaded into JP already automatically shared with the client, the process to share photos is a pain especially when you have 50-100 job photos. It would make more sense to establish at the folder level what photos can be shared to the customer web page along with the ability to designate a photo as the main photo (like front picture of the home) as the key photo on the customer page seen everytime they go there. Also, allow different photo folders to be presented so the client can see different photos in groups from inspection photos vs. job progress photos vs. job completion photos.

    Yannick R.
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    JP is my most used app across all devices

    Reviewed on 2020/12/08

    I log in all my customers and information into JP so that when I go to bed at night, I don't wake...

    I log in all my customers and information into JP so that when I go to bed at night, I don't wake up in the middle of the night remembering some customer that fell through the cracks. All

    Pros

    Being able to easily write up contracts and send to customer's for electronic approval is fantastic. Invoicing and change orders are easy and straightforward, and being able to customize the progress flow is a nice touch. One of the best features is the intuitive mobile app that can be used on the field while meeting with customers or even confirming the scope of work for a job. Being able to customize templates easily was my main reason for advocating the use of JP, as creating different templates such as certificates of completion was vital.

    Cons

    It would be nice to have an easier and more intuitive estimating feature. We were able to use AccuLynx for a while, and though we went back to JP for various reasons, we thought the estimating feature on AccuLynx was far superior, as it was more intuitive and aesthetically pleasing (which made it easier to work with and break down when estimating very large projects). The contracts on AccuLynx also used DocuSign, which seemed to add a tremendous amount of reputability with customers. They also had a feature where pictures could be all selected and converted into a PDF with comments and "before" or "after" stamps assigned to them. Also, being able to assign appointments from the customer creation page, instead of the job creation page would be useful. Sometimes I don't know if this will be a repair or a roof replacement until after the appointment, but all that information had to be put in before. If nothing else, having some sort of window that shows your current appointments when you are making an appointment would be a tremendous improvement, as currently I have to ALWAYS open a staff calendar window and update it every time I speak to a customer to set up an appointment to make sure there is no double-booking. Being able to know what time slots are already blocked off would be fantastic.

    Showing 5 reviews of 346 Read all reviews

    JOBPROGRESS FAQs

    Below are some frequently asked questions for JOBPROGRESS.

    JOBPROGRESS offers the following pricing plans:

    • Starting from: US$60,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    $60 per month, per user

    We do not have any information about JOBPROGRESS features

    JOBPROGRESS has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    JOBPROGRESS supports the following languages:

    English

    JOBPROGRESS supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    JOBPROGRESS integrates with the following applications:

    CompanyCam, Dropbox Business, Google Calendar, Google Maps, QuickBooks Online Advanced, Quickbooks Online, SPOTIO, WordPress, Zapier

    JOBPROGRESS offers the following support options:

    Email/Help Desk, Phone Support

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