About Leap

Leap makes it easier for home improvement businesses to win and manage jobs. Whether you’re a neighborhood contractor or a national franchise, you get the tools you need to handle everything from sales to production management to customer service – all in a single CRM.

Too many contractors struggle with a painful process that undermines the great work they do. Estimates take too long. Paperwork piles up. Schedules never sync. And it all adds up to real frustration for homeowners and real costs for you.

With Leap, you can bring it all together with the tool that helps you manage more in one place, from leads and estimates to production management and communications.

Leap comes with fully custom onboarding and setup to seamlessly integrate into your business. It’s the essential tool that every contractor needs to move off paper, present a professional experience to homeowners, and win more jobs.

Leap integrates with many of the industry-leading tools you already use, such as Quickbooks, CompanyCam, Angi, EagleView, SRS Distribution, and SalesPro.


Key benefits of Leap

  • Easy-to-view appointment calendar to avoid double-booking, missed deliveries, or customer chaos that leads to delays or missed opportunities.

  • Never let a lead slip through the cracks with Leap's lead nurturing and customer management.

  • Quickly create digital estimates & proposals that save you time and resonate with homeowners.

  • Save time and frustration with workflow automation that moves projects along, eliminates repetitive tasks, and keeps everyone informed throughout each project's lifecycle.

  • From prospect to project completion, production management for every step of every job to prevent delays, on time and on budget.

  • Get paid faster and more efficiently with invoicing within Leap.

  • Keep subcontractors up-to-date on the jobs they're working on with limited user access.

  • Impress homeowners with their very own customer webpage where they can view documents, schedule appointments, and make payments.

  • Third Party integrations with industry leaders including measurement tools, manufacturers, lead generation, financing, marketing, sales, and more.

  • Fully customized onboarding and setup to get all the help you need from a team that has been in your shoes and will make your success their priority.

  • Get invaluable point-of-sale functionality with Leap's one-of-a-kind SalesPro software.

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    Reviews

    Overall rating

    4,4 /5
    (357)
    Value for Money
    4,4/5
    Features
    4,2/5
    Ease of Use
    4,2/5
    Customer Support
    4,4/5

    Already have Leap?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 357
    Abbey
    Abbey
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Very easy to use and maneuver through the software with awesome customer support!

    Reviewed on 2018/06/28

    Job Progress is an efficient software for our company to track each and every lead, from their...

    Job Progress is an efficient software for our company to track each and every lead, from their first contact to completion of a project and payment! Nothing gets missed or "slips through the cracks". It is user-friendly, and the support is exceptional. When we need adjustments or changes to how it works with our flow, it gets addressed immediately!

    Pros

    It's easy to track each new lead and to follow up when needed. I love that every email, invoice, etc. are easily linked to the job, and easy to make changes/adjustments. I like the way the jobs "flow" and that we can have changes made to fit our company's needs.

    Cons

    Sometimes it seems too slow. I have to wait for a page to finish processing before I move to the next thing I need to do. It could be our internet, but it's consistently slow on this software, not everything I'm doing...

    Response from Leap

    Abby,

    TriState Concrete is the BEST! We appreciate you as a business and as great people looking to do the best they can do in the communities they serve. We know that TriState and JobProgress both are in business for the same reasons: to serve their community the best the can and make a positive impact along the way. Thanks for being such a great customer!

    Brandon
    Overall rating
    • Industry: Construction
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Great Experience

    Reviewed on 2020/12/03

    Great! This system has helped to streamline a lot of loose ends. We weren’t aware of how loose we...

    Great! This system has helped to streamline a lot of loose ends. We weren’t aware of how loose we had been with certain procedures until JP exploited them. The great thing is JP exploited weaknesses and then offer a solution. Great system!

    Pros

    User friendly. Integration compatibility is very nice. By allowing us to input our company’s workflow into the system really helped us to bridge the learning gap, a lot of comparable systems force you to fit your workflow into their software structure and that doesn’t make for a good experience. Having the freedom to structure JP to how our systems work is the one of the best attributes. JP’s customer management portals is second to none and certainly helps to separate us from competitors.

    Cons

    I’m sure cons exist but we haven’t found one yet so I really can’t speak to that.

    Stephen
    Overall rating
    • Industry: Construction
    • Company size: 2–10 Employees
    • Used Monthly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Written for the roofer

    Reviewed on 2020/12/03

    They have dressed it up, and it appears robust, until you start digging in, and then all the flaws...

    They have dressed it up, and it appears robust, until you start digging in, and then all the flaws or lack of ability show themselves.

    I also need to be able to integrate with QB, through a portal service, as my bookkeeper is not in my office. I asked about this 6 weeks ago, and all I have heard is crickets on how to do this.

    Support for general things is good, but once you scratch more than the inch (see reference above), it grinds to a non-responsive halt.

    Pros

    It was easy to initially integrate, but the program capability is a mile wide and an inch deep. You don't have to scratch too far to hit bottom in any area. The onboarding training was good in a broad sense, but as I get deeper into it, I am really struggling to get answers. I committed to give it 6 months, but it is likely that I will cancel.

    Cons

    I am a full service GC, and need to track and manage a large base of subs, and this program is struggling to provide the basics that I need. You can either get financials of a job or financials of a sub-job, but you can not combine the two. I need to know overall, and be able to drill down.

    Many of the features with the integration with QB and financials is not intuitive, and not even logical.

    Also, unless your sub subscribes to their online portal, the subcontractor is handled like a stepchild. I want to be able to fully manage and communicate with my sub, and not force them to buy something or manage an online access account. My subs are good at their trades, not necessarily the most technically astute. If this was something that was universal, and most subs used, that would be great, but that is not what we are talking about here.

    Tyler
    Overall rating
    • Industry: Construction
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    JP Review

    Reviewed on 2020/12/08

    We are able to streamline our business from lead inception to closing jobs and sending reviews

    We are able to streamline our business from lead inception to closing jobs and sending reviews

    Pros

    I like that it is cloud based, accessible from anywhere. The ability to create a job flow tailored to our company is nice as well

    Cons

    I wish that switching between our distributors didn't make us change Macros

    Alternatives Considered

    AccuLynx

    Reasons for Choosing Leap

    It felt clunky and outdated and we didnt have the setup/support we needed.

    Switched From

    JobNimbus

    Reasons for Switching to Leap

    Pricing and knowing how customizable it was
    Cindy
    Overall rating
    • Industry: Construction
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    JobProgress

    Reviewed on 2021/04/08

    Really dont experience issues, once in a while it seems there are access issues in the field as...

    Really dont experience issues, once in a while it seems there are access issues in the field as well as the office, but usually restart and we are all good again.

    Pros

    Multi user, realtime, office and field access. Ability to upload and view all documents, photos, material list and work orders anytime.

    Cons

    The ability to edit format is not avialable, once something is set up you dont have opportuities to edit, availabity to set up pricing and documents without having to pay the fee to have them available in the system.

    Showing 5 reviews of 357 Read all reviews

    Leap FAQs

    Below are some frequently asked questions for Leap.

    Leap offers the following pricing plans:

    • Starting from: US$249,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    $55 per month, per user after an initial one time fee of $500.

    Leap has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Leap supports the following languages:

    English

    Leap supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Leap integrates with the following applications:

    CompanyCam, Dropbox Business, EagleView, Google Calendar, Google Maps, QuickBooks Online Advanced, Quickbooks Online, SPOTIO, WordPress, Zapier

    Leap offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support

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