Business productivity tool for home improvement contractors
4.5/5 (173 reviews)JobProgress is a productivity management tool for all types of general and specialty trade contractors, estimators, and service companies that allows users to manage the entire business with tools to estimate, invoice, organize, communicate, and manage customers and jobs from anywhere. Key features include a fully customizable job and workflow manager, CRM, dashboard workcenters, instant proposals and contracts, secure cloud storage, and more.
JobProgress helps users follow an easy to use workflow for every lead using the job and workflow manager to ensure that job progress is made on projects. Users can automate workflow stages and steps, manage staff and production calendars, as well as add and track multiple jobs per customer. The template builder allows users to quickly generate proposals, quotes, and contracts, as well as build estimates and invoices by selecting from a list of commonly used materials and labor rates.
The built-in customer relationship manager (CRM) tool allows contractors to create, organize, and store valuable business, client and job information from any location. Customer relationship features include automated emails and sales automation, statistics, marketing, social media integration, and more. JobProgress enables digital signature capture and remote pay to get signatures and payments from clients on the spot via mobile device.
The platform helps improve team collaboration by enabling users to share information and knowledge anytime, anywhere, using the unlimited cloud based storage for files and documents. Contractors can view clear and useful reports such as sales performance, referral source, proposal status, and more, and manage financials with profit / loss. Additional JobProgress features include mapping and navigation, VoiceNote, PhotoDraw, insurance estimating, macros, selling price worksheets, and more.
Pros
I love the separation of the production calendar from the staff calendar. The customer contact directory is great, and mainly why I got Job Progress to begin with so we could manage our customers better.
Cons
I think this software could do more. I don't like the graph layouts we are given, I wish we could choose among different kinds of graphs that could help us better visualize our data. I also wish the proposals allowed me to customize the font more so whilst I am making a proposal that has already been merged to a customer. Instead, if I want to fix the font sizing on the proposal I have to exit where I am and edit the template itself and then that edit applies to all future proposals. I just want more flexibility on the customization side. Lastly, I think this program has so much potential to integrate a canvassing segment to it. Maybe integrate with Google maps or another program to create an option for companies to track their canvassers. Right now, I use Google maps to track my canvassers, but it would be great if we could do that all on Job Progress so they also have real time access to where they've gone and what neighborhoods are successful, etc.
Amazing!
Pros
Working with support team and the Job Progress team has been nothing short of amazing. Support team commitment to helping his clients maximize the potential of their Job Progress Operating System seems limitless. There are a few people in business like him. He’s the kind of guy that sold me on the benefits of his system, then immediately helped me implement the system and has continued to follow up with me unsolicited on a regular basis to make sure I am leveraging the latest upgrades to the platform. in several instances, we have uncovered additional ways to leverage they are technology and they have customized certain processes specific to our company. This type of customer service doesn’t exist anymore. These guys are serious about what they do and 100% committed to their clients success. You really feel like you have a true partner, and the cost becomes Insignificant when you consider the incredible value of the relationship. This platform has simplified and streamlined our systems and processes allowing us to focus our attention on revenue generating activities. This system provides a seamless process for our customers, and has streamlined our back end operations, making them much more manageable, and freeing up tremendous amounts of time. Precious time, to get back to the family!
Cons
There is nothing I don’t love about the software.
I first started using JobProgress over a year ago. I had been seeking a CRM for trade specific industries and even spoke to all the big companies at the World of Concrete. Not one of them was able to give me what I was looking for. Ease of use, document management, complete financials, thorough reporting, customer, employee and contractor engagement. All of my divisions in my company are broken down and maintained through JobProgress and so, so much more. Other companies have those options but they weren't geared to a company of my size which meant when I needed a bug addressed or a rep to explain how to use my software I couldn't get anywhere! The crew at JobProgress care that their software is an extension of my company and I feel they are an extension of my team!! My suggestions are taken seriously and I often see them implemented in their many updates and new feature releases.
Pros
Flexibility to improvements and suggestions. Constant upgrades and new features. Robust reporting and data gathering.
Cons
Some growing pains along the way but not much to currently complain about.
Excellent or A++
Pros
Easily the best and most customizable CRM for the industry our today. Their app is second to none and the desktop platform makes following jobs a breeze! Plus, grabbing an e-signature right on the contract on the app is cake. No extra app to use
Cons
There really are none, if something arose the team at JP jumped to correct or add it right away.
FABULOUS!!! I cannot believe I found a program that actually works for us the way it does... I thought for sure I was going to have to pay big bucks to have software custom made for us.!! Love it!
Pros
Job Progress has been great. The way I used to run my company was with custom made spreadsheets designed specifically for my business and my trade, and when I say custom my spreadsheets were the most in depth sheets I have ever even seen so changing was hard. I am amazed at how much Job Progress already included things that I was using, tracking with my other system, things that no one thought of but they did... My main reason for switching was the ease of use, its so easy for my guys (who arent as tech savvy as I am) to use, it keeps track of all the data easily, the app is wonderful for in the field, but the best thing about Job Progress is that things that I bring up that I request or recommend does not get swept under the rug, they go right to the development team and make it happen! the customer service is absolutely great , they are there for you all the time. I would recommend this to any business out there, if a pain in the neck like me loves it, anyone will...
Cons
The only thing I wish was that I could customize things a bit more for ex: inside material I would like to be able to edit the tags, When adding a customer or a job I would like to edit the tags (because some of them i never ever use and there is other information I would like there). Also the Profit & Loss needs some work, its probably great for companies that never used it before, but I had a very custom way separated hours of labor and material etc, but mike and I are working on that to customize it a little bit more.
$60 per month, per user
Below are some frequently asked questions for JobProgress.
JobProgress offers the following pricing plans:
Starting from: US$60,00/month
Pricing model: Subscription
Free Trial: Not Available
$60 per month, per user
JobProgress offers the following features:
JobProgress has the following typical customers:
Mid Size Business, Small Business
JobProgress supports the following languages:
English
JobProgress has the following pricing plans:
Subscription
JobProgress supports the following devices:
Android, iPhone, iPad
JobProgress integrates with the following applications:
Google Calendar, Google Maps, QuickBooks, QuickBooks Online, Wordpress
JobProgress offers the following support options:
Online Support, Phone Support, Video Tutorials
I love the customer service you guys provide, and I hope that doesn't change as you expand. The database itself is user friendly, I just see potential for more features