Files.com

Smart Cloud Storage For Collaboration and Automation

4,6 /5 (7 reviews) Write a Review!

Files.com Overview

What is Files.com?

It starts with getting your Files from everywhere all in one place. Your users can use our web, mobile, and desktop apps. Developers can connect via FTP, SFTP, WebDAV, Zapier, Microsoft Flow, our REST API, and our SDKs in many popular languages. You can even link other cloud providers such as OneDrive, Google, Box, Dropbox, Amazon, Rackspace, and dozens of others.

Get notified or automatically take actions when files are added, copied, renamed, deleted, and more. Trigger cloud-based workflows (such as Amazon Lambda, etc.) via Amazon SNS, webhooks, Zapier, and Microsoft Flow.

Collaborate with internal and external stakeholders, such as customers, vendors, and partners. Custom Inboxes and Share Links allow working with users who don't have an account. Public Hosted Folders make publishing content and public websites easy.

Granular permission system ensures that only the right people see the right Files. Groups, Sub-Admins, and Folder-level Admin features allow delegation of authority and easy management.

Files.com Overview

Pricing

Starting from
US$50,00/month

Pricing options

Free Trial
Subscription
Value for money

30-day free trial, no credit card required.

Starter: $10/user/month, 5 user minimum
Power: $15/user/month, 15 user minimum
Premier: $20/user/month, 25 user minimum


Files.com Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Japan, Germany
Supported Languages
English, French, German, Japanese, Spanish

Media

Folder settings
Two factor authentication setup page
Share Link creation process
Webhooks
Regional Storage
Files.com screenshot: Folder settings Files.com screenshot: Two factor authentication setup page Files.com screenshot: Share Link creation process Files.com screenshot: Webhooks Files.com screenshot: Regional Storage

Files.com Reviews

Files.com Reviews

Overall rating
4,6
/
5
Excellent
5

Very good
1

Average
1

Poor
0

Terrible
0

Value for Money
4,3
Features
4,6
Ease of Use
4,6
Customer Support
4,4
86% recommended this app
Jacob S.

A great tool for file uploading and website management


Verified Reviewer

Very fast file transfer site with very nice functions, as long as it fits your needs

Inexpensive file sharing with customers, for many of our users.


Kari K.

Fast and Reliable FTP Transfer Site

Overall my experience with files was a very positive one and I continue to use it for work. When you're needing to transfer and share big files it can really help to save time.


James F.

decent FTP server interface

used Brick to set up file sharing between partner organisations, and it did the job. left me scratching my head a few times early on though!


Brian H.

FTP made simple and easily accessible


Jacob S.
Industry: Political Organization
Company size: 11-50 Employees

A great tool for file uploading and website management

Used Weekly for 6-12 months
Reviewed on 2019/06/13
Review Source: Capterra

Pros

This is a great piece of FTP software that allows you to quickly, securely, and easily manage your website files, upload to the website server, and make sure your website files are in order. The best part about the software is how secure it is -- there are clear protocols in place to ensue the safety and security of your login and file transfers. There are also a number of customization features that allow you to quickly find what you're looking for and upload the files you want. It is also very easy to use for a novice user but with the functionality desired by an advanced user. Definitely would recommend.

Cons

There are few instructions for users to follow, particularly if they are novice users -- although the software is still great. I also did not like how the software is priced -- you could find an open source alternative that does much of the same thing for free.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Printing
Company size: 51-200 Employees

Very fast file transfer site with very nice functions, as long as it fits your needs

Used Daily for 2+ years
Reviewed on 2017/11/07
Review Source: Capterra

Inexpensive file sharing with customers, for many of our users.

Pros

Extremely fast and reliable (although not as much with Microsoft Edge; but amazing with Google Chrome). Pricing is interesting as it is unlimited users. User management (centralized) and directory management is well done and easy. Option to delete files after a period of time helps managing it. And we really like that customers can drop files anonymously.

Cons

It used to allow a custom domain (using your domain name) for the basic plan but now it's only at the Corporate plan. They changed it for us after many years so it is a big deal in our case. But if you're willing to stick to their "brickftp.com" URL, the Basic pricing can't be beat!
Also it does not allow you to send a link to share a directory with a customer like you would with ShareFile or Dropbox Business. You can send files to customers by sending links but unless you create user names and passwords for your users, you cannot share directories (at the time of this review anyway).

Response from Action Verb

Thanks much for sharing your feedback/review, as well as for the kind words.

The feedback you describe in regards to link-based directory-sharing is helpful - we're always working to add features that are meaningful to our users.

We'd love to hear any other feedback you have about how we can improve the BrickFTP experience for users like you.

If you'd like to share more, or have any questions, please feel free to reach out directly to [email protected] to connect.

Thanks again for using BrickFTP!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Kari K.
Industry: Internet
Company size: Self Employed

Fast and Reliable FTP Transfer Site

Used Monthly for 1-5 months
Reviewed on 2020/11/24
Review Source: Capterra

Overall my experience with files was a very positive one and I continue to use it for work. When you're needing to transfer and share big files it can really help to save time.

Pros

When you're needing to put all of your stuff together in the same place with your files, this might be the perfect solution. It's very quick to figure out. The notifications with files also helps when you're working with others.

Cons

It can be rather difficult for a first time user with the files but once you get use to it and know what you're doing it makes using your files online easier.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

James F.
Industry: Education Management
Company size: 1 001-5 000 Employees

decent FTP server interface

Used Monthly for 6-12 months
Reviewed on 2018/09/03
Review Source: Capterra

used Brick to set up file sharing between partner organisations, and it did the job. left me scratching my head a few times early on though!

Pros

easy to use, quick running and good use of notifications/alerts.

Cons

a bit fiddly to get used to at first. not very intuitive for me as a first time user.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Brian H.
Industry: Information Technology & Services
Company size: 11-50 Employees

FTP made simple and easily accessible

Used Daily for 2+ years
Reviewed on 2019/06/20
Review Source: Capterra

Pros

We love the ease of use. Being able to login via browser or FTP client, and being able to easily create a download link that can be sent to anyone.

We primarily use it as a way to store files for our clients who host our software "on-prem", and when we do upgrades, we send them files for the upgrade, and it is very easy to do this way. We often also need to receive files and database backups from clients, so it is easy to setup a temporary account for them, and they can browse to brickftp, login, upload, and done.

Much easier than setting up an FTP connection manually with each client.

Cons

We have had MINIMAL issues with this site/software and we have been using it since I joined the company 4 years ago, so probably 6+ years. I cannot think of any issues or bugs we have had. We do not use it extensively, it gets the job done that we need.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,4/10
Based on 7 user ratings
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Files.com Pricing

Files.com Pricing

Starting from
US$50,00/month
Free Trial
Subscription
Value for money

30-day free trial, no credit card required.

Starter: $10/user/month, 5 user minimum
Power: $15/user/month, 15 user minimum
Premier: $20/user/month, 25 user minimum

30-day free trial, no credit card required.

Starter: $10/user/month, 5 user minimum
Power: $15/user/month, 15 user minimum
Premier: $20/user/month, 25 user minimum

Value for Money
4,3/5
Based on 7 user ratings
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Files.com Features

Files.com Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4,6/5
Based on 7 user ratings
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Categories

Additional information for Files.com

Additional information for Files.com

Key features of Files.com

  • API integrations
  • Activity logging
  • Activity notifications
  • Custom SSL certificates
  • Custom domain
  • Custom password rules
  • Customizable branding
  • Desktop sync
  • Drag-and-drop interface
  • File encryption
  • File synchronization
  • HIPAA compliance
  • HTML & CSS customization
  • Hierarchy management
  • One-click sharing
  • Permissions management
  • Public & anonymous uploads
  • Search
  • Single sign-on (SSO)
  • Video & audio previews
  • Zapier integration

Benefits

Connect to other cloud providers like OneDrive, Google, Box, Dropbox, Amazon, Rackspace, and dozens of others.

Link your own 3rd party accounts or the cloud accounts of customers, vendors, or partners.

Highly configurable: Sync data both directions or just one-way. Maintain your own permanent copy of anything you send to others.

Industry-leading security capabilities include encryption at-rest and in-transit, four types of two-factor authentication, nine single-sign integrations, and a perfect “A+” score on the Qualys SSL grader. We also have robust internal security controls, including background checks for employees, penetration testing, SDLC, change management, and risk management.

On the compliance front, Files.com offers data residency in your choice of 6 jurisdictions (USA, Canada, UK, Australia, EU, Japan, and Singapore), GDPR compliance (with DPA), HIPAA compliance (with BAA), and flexible policies for sessions, passwords, content types, and data retention.

Files.com is a secure, compliant environment with centralized governance and auditing for your company's Files. But just having it isn’t enough. Employees have to love it, or employees won’t use it.

That’s why we’ve made Files.com easy to use and genuinely more useful to employees than other file sharing tools like Dropbox, E-Mail, and Facebook.

Files.com FAQs

Files.com FAQs

Below are some frequently asked questions for Files.com.

Q. What type of pricing plans does Files.com offer?

Files.com offers the following pricing plans:

Starting from: US$50,00/month

Pricing model: Subscription

Free Trial: Available

30-day free trial, no credit card required. Starter: $10/user/month, 5 user minimum Power: $15/user/month, 15 user minimum Premier: $20/user/month, 25 user minimum

Q. What are the main features of Files.com?

Files.com offers the following features:

  • API integrations
  • Activity logging
  • Activity notifications
  • Custom SSL certificates
  • Custom domain
  • Custom password rules
  • Customizable branding
  • Desktop sync
  • Drag-and-drop interface
  • File encryption
  • File synchronization
  • HIPAA compliance
  • HTML & CSS customization
  • Hierarchy management
  • One-click sharing
  • Permissions management
  • Public & anonymous uploads
  • Search
  • Single sign-on (SSO)
  • Video & audio previews
  • Zapier integration

Q. Who are the typical users of Files.com?

Files.com has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Files.com support?

Files.com supports the following languages:

English, French, German, Japanese, Spanish

Q. What type of pricing plans does Files.com offer?

Files.com has the following pricing plans:

Subscription

Q. Does Files.com support mobile devices?

We do not have any information about what devices Files.com supports

Q. What other apps does Files.com integrate with?

Files.com integrates with the following applications:

Atlassian Confluence, Box, Cyfe, Dropbox Business, LeadMaster, Microsoft Azure, Okta, Retently, Slack, Zapier

Q. What level of support does Files.com offer?

Files.com offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials, FAQs