About Files.com

It starts with getting your Files from everywhere all in one place. Your users can use our web, mobile, and desktop apps. Developers can connect via FTP, SFTP, WebDAV, Zapier, Microsoft Flow, our REST API, and our SDKs in many popular languages. You can even link other cloud providers such as OneDrive, Google, Box, Dropbox, Amazon, Rackspace, and dozens of others.

Get notified or automatically take actions when files are added, copied, renamed, deleted, and more. Trigger cloud-based workflows (such as Amazon Lambda, etc.) via Amazon SNS, webhooks, Zapier, and Microsoft Flow.

Collaborate with internal and external stakeholders, such as customers, vendors, and partners. Custom Inboxes and Share Links allow working with users who don't have an account. Public Hosted Folders make publishing content and public websites easy.

Granular permission system ensures that only the right people see the right Files. Groups, Sub-Admins, and Folder-level Admin features allow delegation of authority and easy management.

Pricing starting from:

US$50,00/month

  • Free Trial
  • Subscription

Key benefits of Files.com

Connect to other cloud providers like OneDrive, Google, Box, Dropbox, Amazon, Rackspace, and dozens of others.

Link your own 3rd party accounts or the cloud accounts of customers, vendors, or partners.

Highly configurable: Sync data both directions or just one-way. Maintain your own permanent copy of anything you send to others.

Industry-leading security capabilities include encryption at-rest and in-transit, four types of two-factor authentication, nine single-sign integrations, and a perfect “A+” score on the Qualys SSL grader. We also have robust internal security controls, including background checks for employees, penetration testing, SDLC, change management, and risk management.

On the compliance front, Files.com offers data residency in your choice of 6 jurisdictions (USA, Canada, UK, Australia, EU, Japan, and Singapore), GDPR compliance (with DPA), HIPAA compliance (with BAA), and flexible policies for sessions, passwords, content types, and data retention.

Files.com is a secure, compliant environment with centralized governance and auditing for your company's Files. But just having it isn’t enough. Employees have to love it, or employees won’t use it.

That’s why we’ve made Files.com easy to use and genuinely more useful to employees than other file sharing tools like Dropbox, E-Mail, and Facebook.

Devices

Business size

S M L

Markets

Australia, Canada, Germany, United Kingdom, Japan, United States

Supported Languages

English, French, German, Japanese, Spanish

Pricing starting from:

US$50,00/month

  • Free Trial
  • Subscription

Images

Folder settings
Two factor authentication setup page
Share Link creation process
Webhooks
Regional Storage
View 6 more
Files.com screenshot: Folder settings Files.com screenshot: Two factor authentication setup page Files.com screenshot: Share Link creation process Files.com screenshot: Webhooks Files.com screenshot: Regional Storage

Features

Total features of Files.com: 37

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Backup and Recovery
  • Cloud Backup
  • Collaboration Tools
  • Conflict Tracking
  • Customizable Branding
  • Data Migration
  • Data Synchronization
  • Document Management
  • Drag & Drop
  • Encryption
  • File Sharing
  • File Transfer
  • HIPAA Compliant
  • Mobile Access
  • Password Management
  • Real Time Synchronization
  • Remote Synchronization
  • SSL Security
  • Search/Filter
  • Secure Login
  • Single Sign On
  • Synchronization Scheduling
  • Third Party Integrations
  • Two-Factor Authentication
  • Two-Way Synchronization
  • URL Customization
  • Video Support
  • Workflow Management

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Reviews

Overall rating

4,6 /5
(8)
Value for Money
4,4/5
Features
4,5/5
Ease of Use
4,5/5
Customer Support
4,5/5

Already have Files.com?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 8
Jacob S.
Overall rating
  • Industry: Political Organization
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A great tool for file uploading and website management

Reviewed on 2019/06/13

Pros

This is a great piece of FTP software that allows you to quickly, securely, and easily manage your website files, upload to the website server, and make sure your website files are in order. The best part about the software is how secure it is -- there are clear protocols in place to ensue the safety and security of your login and file transfers. There are also a number of customization features that allow you to quickly find what you're looking for and upload the files you want. It is also very easy to use for a novice user but with the functionality desired by an advanced user. Definitely would recommend.

Cons

There are few instructions for users to follow, particularly if they are novice users -- although the software is still great. I also did not like how the software is priced -- you could find an open source alternative that does much of the same thing for free.

Verified Reviewer
Overall rating
  • Industry: Printing
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very fast file transfer site with very nice functions, as long as it fits your needs

Reviewed on 2017/11/07

Inexpensive file sharing with customers, for many of our users.

Inexpensive file sharing with customers, for many of our users.

Pros

Extremely fast and reliable (although not as much with Microsoft Edge; but amazing with Google Chrome). Pricing is interesting as it is unlimited users. User management (centralized) and directory management is well done and easy. Option to delete files after a period of time helps managing it. And we really like that customers can drop files anonymously.

Cons

It used to allow a custom domain (using your domain name) for the basic plan but now it's only at the Corporate plan. They changed it for us after many years so it is a big deal in our case. But if you're willing to stick to their "brickftp.com" URL, the Basic pricing can't be beat!
Also it does not allow you to send a link to share a directory with a customer like you would with ShareFile or Dropbox Business. You can send files to customers by sending links but unless you create user names and passwords for your users, you cannot share directories (at the time of this review anyway).

Response from Action Verb

Thanks much for sharing your feedback/review, as well as for the kind words.

The feedback you describe in regards to link-based directory-sharing is helpful - we're always working to add features that are meaningful to our users.

We'd love to hear any other feedback you have about how we can improve the BrickFTP experience for users like you.

If you'd like to share more, or have any questions, please feel free to reach out directly to [email protected] to connect.

Thanks again for using BrickFTP!

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly-secure file sharing

Reviewed on 2021/03/25

Pros

This is the most reliable way to share files with colleagues or customers, easy to integrate with most of the software we use, inexpensive.

Cons

There arу no downsides, very good product overall.

James F.
Overall rating
  • Industry: Education Management
  • Company size: 1 001-5 000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

decent FTP server interface

Reviewed on 2018/09/03

used Brick to set up file sharing between partner organisations, and it did the job. left me...

used Brick to set up file sharing between partner organisations, and it did the job. left me scratching my head a few times early on though!

Pros

easy to use, quick running and good use of notifications/alerts.

Cons

a bit fiddly to get used to at first. not very intuitive for me as a first time user.

Brian H.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

FTP made simple and easily accessible

Reviewed on 2019/06/20

Pros

We love the ease of use. Being able to login via browser or FTP client, and being able to easily create a download link that can be sent to anyone.

We primarily use it as a way to store files for our clients who host our software "on-prem", and when we do upgrades, we send them files for the upgrade, and it is very easy to do this way. We often also need to receive files and database backups from clients, so it is easy to setup a temporary account for them, and they can browse to brickftp, login, upload, and done.

Much easier than setting up an FTP connection manually with each client.

Cons

We have had MINIMAL issues with this site/software and we have been using it since I joined the company 4 years ago, so probably 6+ years. I cannot think of any issues or bugs we have had. We do not use it extensively, it gets the job done that we need.

Showing 5 reviews of 8 Read all reviews

Files.com FAQs

Below are some frequently asked questions for Files.com.

Files.com offers the following pricing plans:

  • Starting from: US$50,00/month
  • Pricing model: Subscription
  • Free Trial: Available

30-day free trial, no credit card required. Starter: $10/user/month, 5 user minimum Power: $15/user/month, 15 user minimum Premier: $20/user/month, 25 user minimum

We do not have any information about Files.com features

Files.com has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Files.com supports the following languages:

English, French, German, Japanese, Spanish

Files.com supports the following devices:

Files.com integrates with the following applications:

Box, Confluence, Dropbox Business, Microsoft Azure, Microsoft Power Automate, Okta, Slack, Zapier

Files.com offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Files.com.