
About Paychex Flex
Paychex Flex is a cloud-based payroll management system which helps users manage payroll activity with payroll processing technology, built-in safeguards and automatic payroll tax calculation, payment, and filling, as well as reporting and analytics tools.
Accessible from any desktop or mobile device via single sign-on, Paychex Flex aims to help users spend less time keying duplicate information across multiple systems and more time focusing on what matters most to their business.
Employees can check retirement balances, update allocations, and punch in and out to record their time and attendance, as well as enroll, view and update benefis information. Users also have quick and central access to policies, procedures, employee documents and paystubs. Paychex Flex helps users make informed decisions with more than 160 standard reports and dashboards, plus fully customizable and configurable reports.
Paychex solutions includes 24/7 U.S. based support and the option to work with a dedicated HR professional. Paychex employs over 100 analysts to track changes to regulations, taxes, and laws, so users and their businesses can respond proactively to changes.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paychex Flex
Key benefits of Paychex Flex
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paychex Flex
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Features
Total features of Paychex Flex: 67
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Reviews
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- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Calm in a sea of changing regulations
Reviewed on 2021/06/08
We had considered hosting our own payroll, however, with the craziness of COVID and regulations we...
We had considered hosting our own payroll, however, with the craziness of COVID and regulations we are very happy we chose a partner provided and supported solution. Saves us time chasing new regulations and forms and the dreaded amendments.
Pros
The customer service makes the product easy to use. The support makes the product as with many payroll software products it will do what you want you just have to find the right entry and set up.
Cons
At times its so complete it can be overwhelming to find some less used features you had found before. Again they are all like this but the customer support makes this a breeze as you can actually talk to a human being that listens and helps.
Alternatives Considered
Payroll ReliefReasons for Choosing Paychex Flex
ADP client support is a nightmare from our experience. From changing sales people to unreachable customer support.Switched From
RUN Powered by ADPReasons for Switching to Paychex Flex
We actually tried it and it was not even close to what we had hoped. Paychex customer support makes it the only choice for us.- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PayChex Flex Helps With Employee Management
Reviewed on 2023/01/16
The flexibility that comes with being able to support our employees with real-time, comprehensive...
The flexibility that comes with being able to support our employees with real-time, comprehensive pay info is unmatched.
Pros
Our organization welcomes a number of seasonal international staff on J-1 visas. Paychex Flex makes it much easier to consolidate all of their pay-related information into one easy to access place.
Cons
There are few cons to using this software for us as an organization. Occasionally, the acquisition of social security numbers can take a while for those international staff, but Paychex Flex is always very patient with the timing.
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst HRIS, Payroll, Time/Labor and Reporting software that I've ever used
Reviewed on 2023/02/16
See above/below:The HR, Payroll, Time and Labor/Attendance, GL, Reporting, Onboarding (with...
See above/below:The HR, Payroll, Time and Labor/Attendance, GL, Reporting, Onboarding (with myStaffingPro) were all horrible. The worst experience in my many years of HR/Payroll.
Pros
One login for my admin/personal use was the one good feature.
Cons
Where do I begin? The HR, Payroll, Time and Labor/Attendance, GL, Reporting, Onboarding (with MyStaffingPro) were all horrible. The worst experience in my many years of HR/Payroll.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paychex Flex Review
Reviewed on 2023/01/06
My overall experience with Paychex Flex has been phenomenal. I cant stop raving about this product.
My overall experience with Paychex Flex has been phenomenal. I cant stop raving about this product.
Pros
I like the ease and very user friendly interface of the product. I am an administrator and this product has been very helpful for me.
Cons
There is honestly nothing that I do not like about the product. It is fantastic.
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paychex Flex Review
Reviewed on 2023/02/22
One thing I would like to say is it's a organized thing to check you pays and much more. I love the...
One thing I would like to say is it's a organized thing to check you pays and much more. I love the direct deposit easy setup on this. I like this so far, good experience on this.
Pros
We just use it for payroll, and because the website and tools are simple to use, I can handle it quickly. It was simple to understand how they operated.
Cons
Although I believe I don't always receive them, I like that they provide us the most recent Federal & State employee law boards for posting. When I receive updates, it would be wonderful to receive a notification in my messages or an email. It's possible that I don't know where they are, but if I could obtain them via Paychex Flex, I could check to see if they have been updated or receive them whenever I need them.
Paychex Flex FAQs
Below are some frequently asked questions for Paychex Flex.Q. What type of pricing plans does Paychex Flex offer?
Paychex Flex offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Contact Paychex for detailed pricing.
Q. Who are the typical users of Paychex Flex?
Paychex Flex has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000
Q. What languages does Paychex Flex support?
Paychex Flex supports the following languages:
English
Q. Does Paychex Flex support mobile devices?
Paychex Flex supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Paychex Flex integrate with?
Paychex Flex integrates with the following applications:
Altametrics, BambooHR, Clover, Hubworks Suite, Quickbooks Online, Sage Intacct, Xero
Q. What level of support does Paychex Flex offer?
Paychex Flex offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Related categories
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