About Paychex Flex

Paychex Flex is a cloud-based payroll management system which helps users manage payroll activity with payroll processing technology, built-in safeguards and automatic payroll tax calculation, payment, and filling, as well as reporting and analytics tools.

Accessible from any desktop or mobile device via single sign-on, Paychex Flex aims to help users spend less time keying duplicate information across multiple systems and more time focusing on what matters most to their business.

Employees can check retirement balances, update allocations, and punch in and out to record their time and attendance, as well as enroll, view and update benefis information. Users also have quick and central access to policies, procedures, employee documents and paystubs. Paychex Flex helps users make informed decisions with more than 160 standard reports and dashboards, plus fully customizable and configurable reports.

Paychex solutions includes 24/7 U.S. based support and the option to work with a dedicated HR professional. Paychex employs over 100 analysts to track changes to regulations, taxes, and laws, so users and their businesses can respond proactively to changes.


Key benefits of Paychex Flex

  • Self-service portal allows employees to access, and view, payroll information like paystubs and W-2s conveniently online.
  • Automatic notifications serve to alert users to potential payroll issues.
  • Intuitive, user-friendly interface aims to make running payroll simple.
  • Native mobile apps for iOS and Android give users the flexibility to manage payroll activity on the go.
  • Offers 24/7 tech support from experienced professionals.

  • Images

    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot
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    Paychex Flex video
    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot

    Not sure about Paychex Flex? Compare with a popular alternative

    Paychex Flex

    4,2 (1 545)
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    US$9,00
    month

    Pricing Options

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    Integrations

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    Ease of Use

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    Reviews

    Overall rating

    4,2 /5
    (1 545)
    Value for Money
    4,0/5
    Features
    4,1/5
    Ease of Use
    4,1/5
    Customer Support
    3,9/5

    Already have Paychex Flex?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1 545
    Victoria
    Victoria
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great payroll and hr employer/employee program

    Reviewed on 2023/03/24

    Overall I've had no problems with paycheckflex really other than the direct deposit not transferring...

    Overall I've had no problems with paycheckflex really other than the direct deposit not transferring over from my job profiles but other than that it's been a really awesome experience it's been easy to use friendly and just great it's very useful and I do appreciate the software and I continue to use it to this day

    Pros

    On some pros are that it's easy to use the interface is set up really user friendly it's sectioned off and your different jobs you know your pay your schedule your onboarding your your stuff you need to complete for HR or assignments places to message people ask questions you can view when your check gets deposited or written how many hours you worked all sorts of things like that and your vacation time and it's just it's really easy and it makes my job easier and it makes knowing what I'm doing for other people who are using it easy and I get paid on time if not early actually for me not everybody does though and it's all right there like I can print off my w-2s I can print off my tax paperwork message my employers or employees and manage my benefits and everything it's a really great system.

    Cons

    Honestly the only thing I don't like is if you have multiple employers on there and you put in your direct deposit information for one it does not automatically carry over to another job if you have multiple jobs at the same time so there for a minute I was getting a hard check because I thought that that information that I just entered for a previous in my other employer that I'm still working would go through to my next account but it does not you have to manually re-enter that

    Lillian
    Lillian
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10 000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    It is very easy to use and has great support

    Reviewed on 2023/04/18

    Since then, many businesses have approached me about switching, but I still haven't found a good...

    Since then, many businesses have approached me about switching, but I still haven't found a good enough reason to abandon Paychex Flex. It's simple to use, produces excellent results, and supports my needs promptly. The direct deposit and web portal make payroll simple. It's easy to learn and adapt to the system. Timely reports can be simply integrated with other bookkeeping software.

    Pros

    In 2017, at the advice of our Accountant, we began using Paychex Flex. I was hesitant because I was the one who always handled payroll through our company's accounting program. But Paychex Flex is so straightforward that I can't imagine ever switching from it to some other payroll system.

    Cons

    The ability to write notes on an employee's paystub; for instance, a place to mention what the bonus is for when it is given; this would be helpful.

    Amanda
    Overall rating
    • Industry: Financial Services
    • Company size: 201–500 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Paycheck flex

    Reviewed on 2024/01/04

    Paychex flex has really been a life saver, in helping me manage payroll easily, i would definitely...

    Paychex flex has really been a life saver, in helping me manage payroll easily, i would definitely recommend to anyone who wants to use it.

    Pros

    Paychex flex is easy to organize everything in one location, and its very reliable, you can make changes to suit your needs.

    Cons

    Its sometimes frustrating when you punch in or out, it will be great to have better access to clock in and out.

    Rebecca
    Overall rating
    • Industry: Law Practice
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Disappointing

    Reviewed on 2023/12/21

    Initial excitement short-lived due to disappointing results for all manner of issues within the...

    Initial excitement short-lived due to disappointing results for all manner of issues within the system.

    Pros

    All HR information all in one place....almost.

    Cons

    features don't communicate with one another resulting in duplicate data entry processes and customer service struggles because reps aren't familiar with all aspects of the system

    Irma
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Paychex ROCKS

    Reviewed on 2023/12/13

    1000% Satisfied - they are the best in the industry!

    1000% Satisfied - they are the best in the industry!

    Pros

    One stop does it all - all calls answered day or night and even on weekends and holidays - have done it and they are amazing!

    Cons

    I wish Paychex had been introduced sooner

    Alternatives Considered

    Sage HR

    Reasons for Choosing Paychex Flex

    They were the worse in customer service - their product was not worth the money spent.

    Reasons for Switching to Paychex Flex

    We had used Business Works in the years past with no issues, just got extremely expensive to keep up. Sage is not MAC friendly
    Showing 5 reviews of 1 545 Read all reviews

    Paychex Flex FAQs

    Below are some frequently asked questions for Paychex Flex.

    Paychex Flex offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact Paychex for detailed pricing.

    Paychex Flex has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000

    Paychex Flex supports the following languages:

    English

    Paychex Flex supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Paychex Flex integrates with the following applications:

    Altametrics, BambooHR, Clover, Hubworks Suite, Quickbooks Online, Sage Intacct, Xero

    Paychex Flex offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Paychex Flex.