HR Cloud is a cloud-based employee tracking and reporting application with which SMBs can monitor vacation time, sick leave, benefits, and employee data. Designed to make it easier for HR teams to access, manage, and analyze employee information from anywhere, HR Cloud also gives employees to access a self-service portal to manage their requests and time off.
In order to help small and medium businesses to track their employees and manage employee data all in one place, HR Cloud provides a portal for both management and employees from which leave requests, onboarding, workflows, compliance, org charts, employee data, payroll, and more can all be managed. HR teams and managers can approve or deny leave requests and track sick leave and, through integrations with payroll solutions such as ADP, all data is automatically synchronized to payroll. All employee records are centralized within the HR Cloud database and reports can be generated in one click to visualize metrics such as employee locations, attendance, and more.
HR Cloud can also be used when onboarding new hires by providing a customizable portal including messages, video, documents, and other content tailored specifically to the onboarding workflow. With the aim of making the transition easier for new hires, HR Cloud also provides an Org Chart module, which is updated in real time with employee data, to act as a visual guide to the company and help employees put a face to a name.
We had a bumpy start with our overall experience, but we've ended up in a great place and I'm super satisfied and pleased with the tool and customer service. As an HR professional, this has completely changed the way we bring in a new hire, improving the candidate experience, while making our lives easier by eliminating the manual aspects that come with onboarding. Customer support is fast, someone is always available. Since our roll-out, I've never had to wait on anyone to get back to me. It's almost instant! Thank you to HR Cloud for changing the experience!
I love how much you can customize and really tailor the system to fit the company's Onboarding needs. The tasks have proven to be super simple and fast for new hires to complete. I've seen a variety of new hires with different levels of technology knowledge jump in the system and handle all the items necessary to get them successfully onboarded into the company. We are a large company with many different hire types, and we've been able to customize each hire to receive what they need seamlessly. We use the tool strictly for onboarding, getting new hire documents complete and for that purpose we've had an awesome experience so far.
There are a few really advanced things that the system can't support. But most of the requests we've had, HR cloud has been able to produce down the road, or put it on the road map to roll out at a later time. The complex task feature is great, but I've noticed that downloading a document and completing that task can't successfully be completed on an iPhone (I've heard feedback that it can be done on an Android). Unless it's user error, this is what I've seen and heard with that specific task. I'd like to see the system have the capability to send direct e-mail communication to new hires and current employees, rather than it being a task to complete in the actual system. I'd like to also see the capability to increase the amount of user types within the system, and allow tasks or certain roles to be customized by the person, and not necessarily a user type.
My client started using HRCloud a little over a year ago and it's definitely improved their HR department's workflow. The Workmates app alone was worth it since they didn't even have a dedicated employee recognition system in place to begin with. The idea of a teamwork/engagement app did a lot more than they expected with regards to boosting morale, and they/I have already recommended it to other people in the industry.
I initially signed them up for a trial just because they needed a better onboarding solution since there was really just a disjointed collection of spreadsheets and paperwork. After toying around with everything a little more it they found it had a lot of other integrated features - ATS, benefits management, background checking, performance management, etc. They don't use even half of the features but it's nice to know they're there if and when they need them. I've been involved at every step and the support has been A+ since we started - I honestly think that's one of the biggest things that keeps us hooked to their products. We were completely overwhelmed when reviewing all the HR software options out there, but so far HR Cloud has been extremely helpful and hasn't given us a reason to look elsewhere.
It took my client a day or two to get situated with Onboard when we first signed up, but after talking on the phone with the company they walked us through the process. My client was setting everything up on day two and running full-steam on day three. Nothing is perfect, but this is as close as we've gotten when it comes to HRMS. We tried two other systems but we dropped one for being too cluttered, and the other for having underwhelming support during the install process.
HR Cloud is not just some software to store paperwork; the different apps are great and serve different purposes. Onboard, Asset Tracker, Workmates (like an internal Facebook), Kudos and Offboard help to not online streamline and simplify my workload, but also help to build employee morale.
My overall start with HR Cloud was a little rocky during implementation; partly because my company's structure is not the most straight-forward, but also because my implementation rep changed mid-way through the process. Luckily, my new rep is very knowledgeable and was able to help fix some mistakes that were made by the original rep.
We are live with the software now, and while there is a learning curve, overall it is easy to use. The best part is, if you do need help, their chat window in the bottom right is fast and simple (if you can easily explain your problem in written form). The Customer Service reps are fast to respond and typically have no trouble getting you an answer.
Overall my experience has been positive, despite a few bumps in the road. Certainly, recommend this software for any HR Professional trying to streamline their processes and keep better records.
The Onboard Checklists are great to streamline new hires, and ensure nothing is missed; but I really love ALL of the apps for this software.
On-boarding existing employees once the software implementation has completed is not the easiest. If the employee has worked for the company longer than 999 days, you cannot just simply use a pre-established checklist, but instead need to select individual tasks for them to complete. The 'Pro' for this is that a task like "Assign Work Phone Ext." won't just automatically get assigned, because at 999 days they probably already have an extension, but the 'Con' is that if you have 30 employees, in 5 different departments, and the need tasks from multiple checklists, it becomes very hard to ensure you click each task that pertains to their title only.
HR Cloud Onboard makes it easier to communicate to the rest of the collegues and new employees all the task that need to be completed in the onboarding process. It eliminates the calls/emails to specific people in company in charge of the individual tasks (Finance, Backoffice, Newhire's manager, IT department...) Workflow emails especially facilitate this process.
Regarding the HR Cloud support and consultants, they are always at our disposal and they always go one step further to meet our business demands. Grga is with us from the beginning of the implementation process, through all of our demands for specific adaptations of this application. He answers to our emails no later than within a day, proposes a workaround solution if our initial idea is not possible to execute at the time and we can rely on him to notice the mistakes we sometimes make because he is not just the executor but a critical thinker also.
HR Cloud does not meet our business needs entirely, what is understandable because it isn't a tailor-made solution just for our company. But what is important, they consider every of our demands and try to customize it the best that they can at that moment. That is the thing about them that we value the most and hope that we'll keep that relationship and that we'll keep growing together.
We utilized HR Cloud to move from 100% paper records to electronic records for employee information. HR Cloud has been helpful for storing older scanned forms and for producing and organizing electronic forms when onboarding new hires.
We have been using HR Cloud for approximately 4 months. The interface is relatively clean and easy for our human resource manager and employees to use.
We considered several other cloud-based HR programs in addition to HR Cloud, including Zenefits, BambooHR and ADP. One thing that was a little concerning was that HR Cloud had many less reviews than the others on various websites, the Apple Store and Google Play. We can't explain why this was, but one thing the reviews consistently stated was that their customer support was very good. This was important to us because we had no prior experience with HR software - and it turned out to be so true! It's been our experience that HR Cloud reps are incredibly personable and knowledgeable and they are readily available via email or video call.
One other thing that may be helpful for some: We have a number of Spanish-speaking employees, so we were interested in a program that could be optimized in Spanish. Even though HR Cloud doesn't offer their content in Spanish, they are optimized for the web and our employees simply set up their browser (usually Chrome) to translate pages into Spanish. It seems to be working fine.
- Relatively straight-forward, easy to use
- Scales across our PC and mobile devices
- Highly customizable
- Helpful integration between Applicant Tracking and Onboard; allows us to post job openings to our website, Zip Recruiter, Monster, etc., receive applications electronically and manage within HR Cloud
- EXCELLENT customer service via phone; decent self-help online reference materials
- Good value for cost
- Some Onboard functionality is not intuitive, so it can be a little cumbersome and/or frustrating when first getting used to the system
- The mobile app and the People app within HR Cloud seem to be behind aspirations - both have limited functionality and we don't really use them
Contact HR Cloud for a custom pricing quote.
SAVE TIME: HR Cloud’s automated task checklist and mobile functionality dramatically curtails time-to-productivity and gets your new hires in the door fast.
FIRST DAY SUCCESS: HR Cloud provides new hires with a customized, company-branded portal so you can share employee handbooks, benefits information, parking permits, training videos, team photos and much more.
STAY COMPLIANT: HR Cloud allows you to sign, store and audit employment forms and facilitates streamlined E-Verify submission for I-9 employment verification.
TOTAL SYNERGY: HR Cloud seamlessly syncs with all your favorite applications, including ADP, Greenhouse, Checkr and more.
STAY ON TOP OF EVERYTHING: HR Cloud’s employee data directly populate a potent industry standard HRIS where you can compile single-click reports.
Below are some frequently asked questions for HR Cloud.
HR Cloud offers the following pricing plans:
Starting from: US$5,00
Pricing model: Subscription
Free Trial: Available
Contact HR Cloud for a custom pricing quote.
HR Cloud offers the following features:
HR Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
HR Cloud supports the following languages:
HR Cloud has the following pricing plans:
We do not have any information about what devices HR Cloud supports
HR Cloud integrates with the following applications:
G Suite, Google Calendar, Greenhouse, LinkedIn, Office 365, Okta, OneLogin, Slack, Speakap, Yammer
HR Cloud offers the following support options:
Online Support, Phone Support