About DoTimely

DoTimely is an all-in-one management solution for pet sitting, dog walking, training, maid services, carpet cleaning, lawn care, coaching, pool cleaning, pest control and handyman businesses with features for scheduling, invoicing, communication tools, and more. Users can run their business from anywhere, using their mobile device.

Customers or staff can schedule and manage appointments, including one time, short duration or recurring appointments. Users get complete flexibility on when they want to generate an invoice. Any appointment that is on the schedule can be invoiced, and is directly connected with scheduling. DoTimely's bulk invoicing allows users to create invoices and collect payments for the business in just a few clicks or schedule it to run automatically. Late payments and lost revenue are a thing of the past with automated invoicing and secure payment processing.

DoTimely's GPS tracking can be turned on or off for individual service. Users can get alerted when a service starts or ends and appointment is requested or cancelled. Choose if customers get notifications, and keep the staff members and customers in the loop. Delight customers and verify service using photos. Employees can verify the services by taking a photo for start and end of service.

Track schedules and progress of appointments in a day with the color coded calendars in day and month views. View visit reports for completed appointments or make edits to adjust prices and add ons. Staff can access their schedules, paystubs and messages online, and are notified for any schedule changes via mobile notifications and emails. DoTimely users can access the platform from web or mobile.

Pricing starting from:

US$15,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of DoTimely

  • Leverage DoTimely platform to allow staff and customers to self service so that the users can focus on other tasks.

  • DoTimely helps users automate most of the routine tasks and increase accountability for everyone, keeping staff and customer in the loop.

  • Bulk Invoicing allows users to create invoices and collect payments for the company in just a few clicks.

  • Have all the information needed to manage the business from anywhere at anytime with DoTimely mobile apps.

  • Everyone has visibility to the schedule and customers can create appointment requests themselves via the website or the mobile apps.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$15,00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    Invoices overview
    Staff management
    Appointment Schedule
    Photos and GPS tracking
    View 13 more
    DoTimely video
    DoTimely screenshot: Invoices overview DoTimely screenshot: Staff management DoTimely screenshot: Appointment Schedule DoTimely screenshot: DoTimely screenshot: Photos and GPS tracking DoTimely screenshot: DoTimely screenshot: DoTimely screenshot: DoTimely screenshot: DoTimely screenshot: DoTimely screenshot: DoTimely screenshot:

    Features

    Total features of DoTimely: 58

    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Automated Scheduling
    • Billing & Invoicing
    • Business Coaching
    • CRM
    • Calendar Management
    • Client Management
    • Contact Database
    • Contract/License Management
    • Credit Card Processing
    • Customer Database
    • Customer Management
    • Customer Portal
    • Customizable Branding
    • Customizable Forms
    • Discount Management
    • Discussions / Forums
    • Dispatch Management
    • Electronic Payments
    • Electronic Signature
    • Employee Management
    • Employee Portal
    • Employee Scheduling
    • For Lawn Care
    • GPS
    • GPS Check-in / Check-out
    • Image Library
    • Invoice Management
    • Invoice Processing
    • Job Management
    • Key Management
    • Life Coaching
    • Live Chat
    • Mobile Access
    • Mobile Alerts
    • Mobile Payments
    • Online Booking
    • Order Management
    • Payment Collection in the Field
    • Payment Processing
    • Pet Birthday Tracking
    • Pet Grooming
    • Photo Management
    • Real-Time Chat
    • Real-time Scheduling
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Reporting & Statistics
    • Scheduling
    • Secure Data Storage
    • Self Service Portal
    • Service History
    • Sport Coaching
    • Staff Management
    • Task Management
    • Work Order Management

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    Reviews

    Overall rating

    4,7 /5
    (83)
    Value for Money
    4,9/5
    Features
    4,5/5
    Ease of Use
    4,7/5
    Customer Support
    4,9/5

    Already have DoTimely?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 83
    Marissa L.
    Overall rating
    • Industry: Veterinary
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    DoTimely is the best!

    Reviewed on 2020/01/21

    Pros

    ease of use, customer service, all in one for my small business

    Cons

    there are some features that can only be done on web vs app. On the go this can sometimes be a challenge but i know the team is working on it.

    Response from DoTimely

    Hi Marissa,
    Your feedback means a lot to us. Thanks

    Orquidea L.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best solution for my business

    Reviewed on 2020/09/25

    AMAZING! Kudos to the DoTimely team, I really love the app. I'm so happy that many processes that...

    AMAZING! Kudos to the DoTimely team, I really love the app. I'm so happy that many processes that took us a lot of time now they are solved with a click.

    Pros

    When I found about DoTimely I couldn't believe it, it had everything that I needed for my business. It's like they read my mind and built it. They really thought about every bit of what a staff, client and admin would need. On the admin side Packages, subscriptions, calendars, invoices, notifications when packages expire, reports, staff payment, clients, and I could keep mentioning a bunch of great features that help you really focus on your business. The user experience for our clients' is great because they know what is going on with the service they hired. For the staff it's a great way to keep things organized.
    Support is extraordinary! When needed, they help and guide you. They really consider feedback and solve whatever problem you have.
    I'm based in Chile and the gateway Stripe does not work here, if it did, DoTimely would solve EVERYTHING for me!

    Cons

    As I mentioned, I'm based in Chile and many of our clients and staff don't speak English so that was a challenge. Despite that, I still chose DoTimely over other solutions.
    It would be great if DoTimely can find a way to link the account with Hubspot and offer more payment gateways.

    Response from DoTimely

    Hi Orquidea,
    We are really glad that you are having a great experience with DoTimely.It was great to work with you and launch the app in the Spanish language.

    Ted T.
    Overall rating
    • Industry: Consumer Services
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Please read to save yourself a headache.

    Reviewed on 2020/05/07

    Speaking with the company from the start they were agreeable and excited. I paid for them to...

    Speaking with the company from the start they were agreeable and excited. I paid for them to import our customers, which then had be be re-done by an employee as it wasn't accurately transcribed. After months of speaking with them they seem to believe that the major draw is online requests and cancellations. Which was something that appealed to me. The functionality to my team just didn't pan out. The lay out of the app is different for each OS, so training people couldn't be homogenized, they had no ability to help when there was no connectivity, and no way to not have it be a data hog in the field. It also saps batteries forcing some staff to carry field chargers as phones couldn't last an entire shift. They made a LOT of promises as to what they could do, and said it could all be customized for a fee. What they don't state is that anything you pay for they can then offer to your competition at no charge. Essentially anyone using this app is helping the company evolve to the needs of the client on the clients dime. Lastly I don't think anyone at the company (definitely no one KI spoke with over the 3 months we were assessing the software had any experience in the field of dog walking / pet sitting. The answer most gotten when we would reach out was "we'll look into it" and "that is how it works" without addressing the need, or acknowledging it with a a flippant answer. This software may be useful to an individual contributor, but not a team effort, it falls .

    Pros

    The functions it does have mostly run smoothly.

    Cons

    The app is a data hog that has to constantly be connected. If your customer is in an apartment complex that doesn't have connectivity your blind. No access to notes or instructions. If you have a employee with limited data it isn't usable. You have to use a work around if you have future appointments that you have to schedule but aren't' placing on a team member immediately. They want to force people to be paid commision vs an hourly rate.

    Response from DoTimely

    We regularly provide features to improve the software for our customers. There are items that are incorrectly stated. We did not charge for importing the data. In fact, the account was billed for only a single month over many months. We provided data template and imported custom data free of charge. Our support conducted number of training sessions and were available in person to answer the questions.
    Software customization for fee is an optional benefit to our users. It is not feasible for us to build features for free that no other user is asking for. With no contract plans, the ask to invest thousands in development which we may never be able to recoup is not fair.
    Our customer service team is very responsive to resolve issues but they cannot respond quickly to complex feature ask which need cross team analysis.
    Large teams are using DoTimely successfully and it may not be a good fit for your processes. We hope as new features are added, the system meets your future needs.

    Candice W.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fantastic software!!

    Reviewed on 2019/10/31

    This software has made my life 100 times easier. It just streamlines everything and brings it all...

    This software has made my life 100 times easier. It just streamlines everything and brings it all into the same place. Such a great experience for such a great cost.

    Pros

    It is so easy to use and fully customizable for whatever you need it for. I've created so much variation in the system and my clients and employees all find it so easy. The report cards are fantastic and give a since of security to my clients. The customer service is absolutely wonderful! I've never had to wait for very long to get a response and they work out any issues very quickly!

    Cons

    It does glitch every now and then and it will drain your battery life, but so does every other software out there haha.

    Response from DoTimely

    Hi Candice,
    Your feedback is much appreciated.

    Matthew S.
    Overall rating
    • Industry: Individual & Family Services
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    5* Software - Dog walking

    Reviewed on 2020/07/21

    Makes planning multiple dog walks over several staff members a breeze and logs each walk as...

    Makes planning multiple dog walks over several staff members a breeze and logs each walk as evidence of it being completed too. Had a glitch with the bookings which was quickly fixed with an email to their support.

    Pros

    Very easy to use
    Free app for both android and ios
    Tracks walks brilliantly
    Individual login for each staff member

    Cons

    Nothing. Does everything we need it too very well.

    Response from DoTimely

    Hi Matthew, Thanks a lot for your feedback. We are glad we are adding value to your business.

    Showing 5 reviews of 83 Read all reviews

    DoTimely FAQs

    Below are some frequently asked questions for DoTimely.

    DoTimely offers the following pricing plans:

    • Starting from: US$15,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Essential: Free Pro: $15 first user and additional users for $10 each. Elite: Contact for pricing *All Prices are in USD.

    We do not have any information about DoTimely features

    DoTimely has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    DoTimely supports the following languages:

    English

    DoTimely supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    DoTimely integrates with the following applications:

    Mailchimp, Quickbooks Online, Stripe, Xero

    DoTimely offers the following support options:

    Email/Help Desk, FAQs/Forum, Chat

    Related categories

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