Tripleseat
About Tripleseat
The premier Hospitality Management Platform
Managing and booking events is stressful. Tripleseat powers restaurants, hotels, and unique/special venues to book more catering, group, and event business and will increase sales without increasing your workload.
Tripleseat has helped more than 11,000 venues increase their sales by 30% or more and takes the stress and friction out of planning events.
Who We Serve
With our hospitality experience, Tripleseat knows there isn’t a one-size-fits-all solution for booking and events. To remedy that, we’ve tailored our service to meet specific demands across a wide range of establishments:
-Fine Dining
-Casual Dining
-Catering
-Bar & Nightclub
-Hotels
-Fast Casual
-Enterprise
Our Products
-Restaurants & Unique/Special Venues: Keep your team in the loop to stay on top of event details and payments. Comprehensive reporting helps you identify areas to improve sales and efficiency.
-Tripleseat Hotels: Streamline your day-to-day workload with a simplified group sales process while supporting all your essential app integrations.
-EventUp: Connect to an industry network to accelerate your event business. Our directory helps you grow your brand and connect to millions of potential new leads to drive revenue and grow your events business. The largest venue directory connecting you to millions of potential new leads to help drive revenue and grow your events business.
-Tripleseat+ Direct: Enable clients to book their events with your business easily. We provide customers with a simple online booking solution from your website, social media, or EventUp.com.
Key benefits of Tripleseat
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Reviews
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- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best event planning software on the market
Reviewed on 2017/10/18
Everything from being more organized, more efficient, client management, lead management to cost...
Everything from being more organized, more efficient, client management, lead management to cost and financial analysis.
Pros
What is not to love? It has every feature and function that I need to keep me organized. We have over 200 weddings and events per year in a multi-million dollar waterfront restaurant, and Tripleseat is basically my right arm. I use it for everything from its calendar, creating BEOs and contracts for the clients, food and beverage cost management, etc. I also have demo'd similar products and have chosen to stay with Tripleseat because they have everything I need, and even things I didn't know I needed!
Cons
There really aren't any cons to list here - anytime I have needed something, I just talk to their customer service team and they explain where it is, or add it for me. For instance, I wanted better reporting on lead sources and where the business was coming from, and they added a custom report for me the next day!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tripleseat Review
Reviewed on 2019/11/12
It's been a very easy process. Customer support is always super helpful.
It's been a very easy process. Customer support is always super helpful.
Pros
It's both dynamic and user-friendly. I love all the options.
Cons
I'd love a phone friendly, downloadable app.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Gets the job done
Reviewed on 2019/11/05
Pros
Everything is consolidated in one place (communication etc.)
Cons
- Your search in the search bar has to be a full name or title otherwise it won't pull up
- Editing in Picklist (when you have long menus) is a pain because you have to type and then scroll all the way to the top to edit (ex: make bold, change color); similarly copy and pasting only sometimes works; similarly when you click the clear all formatting it only sometimes works; similarly when I save a picklist there will be random spaces missing when I go to use it in a BEO that weren't there when I saved it
- Functionality in regards to saving email templates is very confusing because there are multiple ways to save and some show in certain places as opposed to others (I've watched ALL the videos on this too and it shouldn't be happening that way according to the videos
- You can't do multiple **SEPARATE** dates for the exact same event and a booking leaves a giant chunk of time open especially if it is months apart.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gather Review
Reviewed on 2019/07/30
Pros
Its very easily navigable, well-organized, great customer service. You can tell this was created by people in the events industry, it truly saves time wasted on forms, housekeeping items, and allows that time to be used to create more sales. The customer service is quick and I have noticed they truly take suggestions into consideration when bettering the product.
Cons
It still will put emails in clients junk folders, I let clients know this but it definitely creates room for missed sales.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gather Changed The Game For Us
Reviewed on 2019/07/30
Pros
The simplicity and ease of use has been a huge game changer for us. Prior to using Gather, our entire team worked out of manila folders to keep track of our events - very old school. Now we are able to communicate and work much more effectively and as a result have both increased our business and made our clients much happier.
Cons
There is a lot to learn in the beginning but ultimately it was totally worth it for us.
Tripleseat FAQs
Below are some frequently asked questions for Tripleseat.Q. What type of pricing plans does Tripleseat offer?
Tripleseat offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact Tripleseat for full pricing information.
Q. Who are the typical users of Tripleseat?
Tripleseat has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Tripleseat support?
Tripleseat supports the following languages:
English
Q. Does Tripleseat support mobile devices?
Tripleseat supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Tripleseat integrate with?
Tripleseat integrates with the following applications:
Constant Contact, Cvent Event Management, DoorDash, Fiserv, Fishbowl, Fishbowl, GoTab POS, Google Calendar, Kenect, Maestro, Mailchimp, Meta for Business, Mews, Microsoft Outlook, OpenTable, Oracle Hospitality Suite8, PeopleVine, Poppulo, Prismm, ProfitSword, SevenRooms, Stayntouch PMS, Tock, Uniguest, WebRezPro
Q. What level of support does Tripleseat offer?
Tripleseat offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Tripleseat.
- Event Management Software
- Venue Management Software
- Ticketing Systems
- Catering Software
- Restaurant Management Software
- Brewery Management Software
- Winery Management Software
- Event Booking Software
- CRM Software
- Floor Plan Software
- Hotel Channel Management Systems
- Online CRM Software
- Lead Management Software
- Predictive Lead Scoring Software
- Meeting Software
- Meeting Room Booking Systems