About Liftoff

Liftoff is a cloud-based eCommerce selling, shipping, and site content management solution for B2B and B2C sellers. The platform allows users to set up their own custom company store or retail site, without requiring any coding or website building experience.

Liftoff offers a range of website templates and themes which users can customize with their company logo, color schemes, and fonts. Template HTML and CSS can also be modified, giving users greater control over store customization. The Liftoff dashboard allows users to manage site content, products, users, and discounts, and configure metrics, analytics, and ERP integrations in a single interface. Stores can be given custom domain names, custom SSL certificates are supported, and users can also add blogs, news feeds, and other data-driven content to their site.

For payment processing, Liftoff supports multiple payment gateways, including PayPal, Authorize.Net, Payflow Pro and PayTrace. Purchase orders are also supported, and users can control customer credit, discounts, gift cards, and more. Inventory levels are updated automatically with every sale, and users are alerted when inventory drops below specified levels. Taxes are automatically calculated, and automatic shipment rating for both UPS and USPS is supported, for domestic and international shipments. The ordering process can be customized using workflow rules to manage customer messaging, hold orders for approval, and more.

Pricing starting from:

US$125,00/month

  • Free Trial
  • Subscription

Key benefits of Liftoff

  • Users can select from a range of website themes, and customize their store logos, font styles, and color schemes, with the HTML & CSS editor enabling advanced customization of templates.

  • Multiple payment options are supported, with users able to process credit card payments through Authorize.net, PayPal, PayTrace, or Payflow Pro, and accept gift cards, customer credit, and purchase orders.

  • Inventory levels are adjusted automatically whenever an item is sold, and users are alerted when replenishment is required.

  • The content management system allows users to control their site’s pages and content, set up blogs, schedule content to be published, and more.

  • Automatic domestic and international shipment rating is supported for both UPS and USPS.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$125,00/month

    • Free Trial
    • Subscription

    Images

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    Features

    Total features of Liftoff: 26

    • API
    • Activity Dashboard
    • Automatic Notifications
    • Configurable Workflow
    • Content Management
    • Credit Card Processing
    • Custom Fields
    • Customer History
    • Customizable Branding
    • Customizable Templates
    • Discount Management
    • ERP Integration
    • Electronic Payments
    • Email Notifications
    • Gift Card System
    • Inventory Tracking
    • Order Entry
    • Order Tracking
    • Reporting & Statistics
    • SSL Security
    • Sales Tax Management
    • Shipping Management
    • Template Management
    • URL Customization
    • Website Management
    • Workflow Management

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    Reviews

    Overall rating

    4,6 /5
    (8)
    Value for Money
    4,1/5
    Features
    4,4/5
    Ease of Use
    4,6/5
    Customer Support
    4,8/5

    Already have Liftoff?

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    Showing 5 reviews of 8
    Jeff G.
    Overall rating
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Easy to use with exceptional functionality

    Reviewed on 2017/12/01

    We trust everything will continue to go smoothly as we push Liftoff to help us offer more value to...

    We trust everything will continue to go smoothly as we push Liftoff to help us offer more value to our clients.

    Pros

    We work with several e-commerce technologies. They tend to leapfrog each other as they introduce new functionality. Liftoff is not only leading the pack but will stay there based on their aggressive release schedule. We have been able to secure some new business based on functionality we could not find in other highly rated e-commerce companies. All this on top of great customer service.

    John S.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Liftoff E-Commerce Review

    Reviewed on 2019/10/15

    Liftoff has shown us that they are a legitimate player in the software industry related to a full...

    Liftoff has shown us that they are a legitimate player in the software industry related to a full ERP solution. Each day my team and others are continued to be impressed by the capabilities of the software.

    Pros

    The ease of use from both an admin/support role and from the end user role.

    The UI/UX experience is hands down one of the best out there.

    Support staff and owner involvement. Normally you would not want the owner of the company to be so involved, but the way in which he leads the team and is an extension of our sales department is a breath of fresh air. They positive interactions I have had with the support staff are to numerous to count. Turn time on projects is both expedited AND on budget.

    Cons

    It is often times easy to pull out the con's about a particular software. I am hard pressed to point out a single item that I like least about the software. Obviously with any software you want it to work exactly how your customer requests, what Liftoff does well is handle the curve ball with an option that satisfies the need - without the customer realizing the shift in focus has given them likely a better result!

    Verified Reviewer
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    An Excellent Upgrade

    Reviewed on 2021/01/17

    We have had an excellent experience with our conversion to Liftoff. After the initial training, we...

    We have had an excellent experience with our conversion to Liftoff. After the initial training, we are able to quickly upload our data from our previous platform to Liftoff. In addition, their customer service and response to any new features or questions has been excellent. I would highly recommend Liftoff.

    Pros

    The ability to startup multiple stores quickly and on the same platform. Many of the checkout features we needed were already built in. Everything worked immediately, a quick learning curve. The ability to batch upload all data. Improved performance overall versus our previous platform.

    Cons

    The only con that I have is the menu system on the back end, while I think it can be improved it is much better than we were using previously.

    Verified Reviewer
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: Self Employed
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    growing, but still too simple for the price

    Reviewed on 2019/07/30

    Increase online sales

    Increase online sales

    Pros

    customer service is solid, and liftoff does a good job of smoothly releasing new updates. Experiences with other software platforms have made me wary of losing data or having my site go down during updates, but liftoff seems to have this down to a science.

    Cons

    For the price, liftoff doesn't offer the level of detail and customization that we ultimately wanted. We were having to build our business around the product instead of vice versa. Ultimately we ended up switching.

    Verified Reviewer
    Overall rating
    • Industry: Printing
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    This software is very easy to use. I have been able to set up new accounts and maintain them...

    Reviewed on 2017/11/01

    Pros

    I enjoy having the independence to set up new accounts and still have the option of tapping into the well experienced Liftoff customer service team if I run into issues. Liftoff has an abundance of features for all types of E-commerce as well as the ability to integrate with our internal systems through various API's. Liftoff is constantly adding features and improving their software and many times based on our client's specific requests. This flexibility and responsiveness makes Liftoff one of the most powerful tools in this industry.

    Showing 5 reviews of 8 Read all reviews

    Liftoff FAQs

    Below are some frequently asked questions for Liftoff.

    Liftoff offers the following pricing plans:

    • Starting from: US$125,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Liftoff: $125/month per site Contact Liftoff for Enterprise pricing.

    Liftoff offers the following features:

    • Automatic tax calculation
    • Content management
    • Custom SSL certificates
    • Custom domain names
    • Custom website templates
    • Dashboard
    • Discount & customer credit management
    • ERP integrations
    • Gift card support
    • Google Analytics integration
    • HTML & CSS customization
    • International shipping support
    • Multi-carrier shipment rating
    • Multiple payment gateway integrations
    • Order history
    • Order reporting
    • Order tracking
    • Point of sale (POS) inventory
    • Reordering
    • SKU variation management
    • Web-to-print
    • Website creation
    • Website management
    • Workflow rules

    Liftoff has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Liftoff supports the following languages:

    English

    We do not have any information about what devices Liftoff supports

    We do not have any information about what integrations Liftoff has

    Liftoff offers the following support options:

    Phone Support, Online Support

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