Infinite MLM

They software is easy to use. The back end provides many features that i did not know i needed but ounce i launched my company, I realized that I did need them.
Their customer service was great as I was able to skype with them and they helped with all my concerns. They also provided me with customization. And the turn around was very quick. I left town for a much needed time off and they finished before I got back home. And all at a fair price .

When i purchased the software it was using an older version of PHP. But IOSS has recently updated to a newer version of PHP, so this is no longer an issue, this is really not a negative since web based technologies progress at break neck speed.

Their communication when they sell you on the product is great. They speak pretty good english until you make the first payment. Then you get transferred to the Tech team that can hardly speak english and it becomes difficult. Not many pros becuase they still could not figure out how to link our merchant account. There are only a few merchant account companies that allow a mlm structure and Infinite Solutions said that it would be no problem to integrate. They lied to me and I have lost out on Hundreds of recruits over the last 7 months becuase the system is still not completed.

You can get through the build out with some effort but then when the software was delivered it was about 80% complete and not 100% like they said it was. A software needs to be 100% or it doesn't work. 80% does nothing for me so I am now 10 months total (7 months from the time I made the final payment) and still not a working software. I offered to pay more money to complete and they ignored that message and we have been going in circles for 7 months. They comunicate about every few days which at first seems like they are working but then they keep asking the same questions over and over and not fixing the issues. Then they transfer to someone else and the process starts over. If you are wanting an MLM software this is NOT the right one. We have a very basic deal and they couldn't do it. I realized that as an admin they didn't make it possible to update the username. This is a feature that 100% of mlm companies need as people make mistakes all the time. They said it would be an additional $600 to add this feature. Commissions show up in Members wallets that are not amounts that my compensation structure even has. I wanted to wait to write this review until I got a final product because now they will probably read this and not complete but I am at a point where I have lost all confidence that they will complete the project that was paid for.

The software is integrated with CRM system so that I can send automated emails to the customers in the most hassle free way. The quality of service is commendable because I had a lot of queries post purchase , all of them were answered by the support team unbatingly.

The calculation of commissions and payouts are done in dollars, which can be a bit confusing if your native currency is different. But you can opt for multi currency integration as an add on which solves this problem pretty effectively.