E2 Shop System

Pros

1. I really like the look of E2. The colors, the fonts, and the buttons are very nice to look at and work with all day.
2. The menus are very simple, not overrun with so many options that you don't really use anyway.
3. There's almost nothing I've found that I can't undo. Forgot to add freight to an invoice or posted something to the GL and realized it was wrong? It's all undoable.
4. Customer service is not outsourced and they are very quick with their replies and help. Everyone I have spoken to so far really knows this software and explains everything very clearly.
5. The report designer allows you to alter any report to fit your need.

Cons

I have no complaints about the financial side of E2. I know our estimators have issues with the lace of flexibility in regard to the quantity per parent part of engineering a job, but mostly everyone is happy.

The report designer is a third-party application and it shows. Not as easy to use as the rest of E2, but still super happy to have it.

Pros

I like everything about this software. We have two sites, although we are considered Aerosafe Companies we are in fact two separate companies with their own receivables and payable. I like that I can switch back and forth with ease. I use the accounting modules mostly which are wonderful, I have never had a problem with them. I also use the Purchasing module as I order tooling, material, supplies etc., The Inventory module is great allowing me to allocate all items to a GL code I have set up.

Cons

There are no cons as far as I am concerned and would recommend it to anyone. I have done so on more than one occasion.

Pros

We are very pleased with features that we use from the software.
We do not use data collection as it does not fit into our business, but we may use it in the future.
The system is easy to use and navigate with no lag time.

Cons

We do find the search aspect to be a little difficult.
When entering lines for orders, the popups can get in the way, such as the box for quantities that comes up as well as similar part numbers.

Pros

Experience: We are a small family owned business that needed to get ISO certified as a requirement by our customer. We did our research and E2 was the best company to offer shop control and offer ISO certification. We have been using E2 since 2012, we have been ISO certified since 2012. We were eager and became ISO certified within 6 months (take a lot of work and dedication to get it done quickly).

Overall E2 has been a great resource for us.

Pros: The software is easy to use, the information that you are able to get from reports is helpful (only as good as the information put in).

Easy for all employees to use with all computer skill levels.

ISO documentation was extremely helpful with becoming ISO certified.

Customer service is always helpful, you always get a real person to help you with your needs.

Cons

Software does not allow you to do multiple things at once, it is very simplistic which might be best.

Difficult to customize it to you specific needs, it can be done but there is a cost for that. If you are a start up company this software would be great to get you going with all aspects, if you are an established company you might need to adjust how you do things.

We still do all of our accounting and customer quoting from QuickBooks as that works best for our company.

We do not use E2 for scheduling as we are a fast pace job shop and things change on the fly and difficult to schedule within the software.

Pros

This product is extremely easy to use, and very forgiving of mistakes. Everyone makes mistakes, and E2 makes it possible to catch and correct mistakes, while keeping an audit trail all along. We have had the system for 20 years and our company has been able to grow and use more functions of the software such as quality and scheduling. We had planned a 6 month dual period with our old software but deployment was so seamless that we only ran double for 1 month. Everything is integrated from the initial customer quote through order entry, the invoice, receipts, and the General Ledger. Tech support has been so helpful, and team members are knowledgeable of the job shop business as well as the product!

Cons

The only issue I have struggled with is user access to data. To give a user rights to view certain data, they also are allowed access to edit it. We can work around that with creative report writing. I can think of no other big drawbacks to the system.