E2 Shop System by Shoptech is a shop management solution for manufacturers and made-to-order job shops with total shop floor control and order management. Designed to assist any size and type of shop including repair shops, fabrication shops, and manufacturers, E2 Shop System provides features for estimating, order management, material purchase orders, scheduling, quality control, data collection, shipping management and tracking, and accounting.
In order to assist users with generating accurate quotes and estimates, E2 Shop System provides detailed cost reports for materials, labor, overhead, and more, and allows users to access historical data on similar jobs for comparison. Businesses can also be informed of un-answered estimates in order to arrange follow-ups to understand why the job was not accepted. Quotes can be transformed into orders with just one click to avoid repeated data entry and job folders are automatically generated which allow team members to track the project from end-to-end with real-time updates.
Once orders have been generated users can schedule tasks for different teams and identify bottlenecks, anticipate problems with what-if scenarios, quality control, manage shipping, and track shipments online. E2 Shop System can be used to automate shop floor tasks with workflows for material management, sending RQFs to vendors, tracking inventory, generating packing slips and shipping labels, creating backorders, generating sales reports, and more.
The user interface is easy to understand and navigate. The routing and BOM functions work well. Outgoing paperwork (packing slips, vendor returns, RMAs...etc) are generated easily. The quality module works well for us. Ultimately its a great software for smaller job shops; ie, less than 25 employees.
The scheduling system doesn't work. The system consistently puts out a schedule that doesn't make sense. We are a quick turn, CNC machining job shop, and need a software that enables us to understand our capacity. Often times, jobs that are due tomorrow are on the second page of the report, and jobs that aren't due for 6 weeks are at the top of the list. We worked with tech support and cannot get a resolution. We implemented E2 in 2003 and only started trying to use the scheduling module in the last year. It was a great software initially, but now that we have grown we need software that does what we need it to do. Beyond that, items frequently go corrupt. Unprocessing and reprocessing anything (work orders, purchase order, NCs, CAPAs...etc) risk corrupting the file. If you double click on certain things the system crashes. If two people are in an item at the same time, quantities and/or lines duplicate. Once supplies are received or product is shipped, the system will not allow certain changes to be made. The personnel efficiency reports generate numbers that don't make sense. We've visited this repeatedly and cannot sort out a solution. Just last week I reviewed the efficiency reports for our production crew, and a job they were given 4 hours to setup showed "ESTIMATED SETUP" time of 2.27 hours. Our settings are correct but for some reason the system comes up with understated estimates, despite what we tell it to do.
So far - we have been very happy with it. The simplicity of the product is a great. As it matures, perhaps some of the features will grow too. We will continue to support that endeavor by providing as much feedback as we can, and offering new product ideas that can be rolled out into the system.
Value is great, and the Cloud Based version is easy to step into. E2 appears to be ahead of the curve with getting their platform onto a cloud system for their customers, and it was one of the deciding factors why we went with E2 instead of other ERP system out there. Because of the cloud-based nature of the system, we have enjoyed the frequent updates to the product, it feels like we should never get behind. This is a comforting benefit as a system ages.
The flow of work through the system is clearly organized to make the use of the system easy to understand for new users. We have background in a couple other standard ERP systems, and moving into E2 has been easy after a few pointers about how the system runs. The home-screen that shows work flow is easy to follow.
Lastly - one of our favorite features has been how easy it is to customize reports. Sometimes it can be tricky, or perform unexpectedly, but all-in-all it workable. A more advanced tutorial on report customization would be helpful
There are not many broad system cons that we have found. We find the system to be simple and that it does what it is supposed to do well. Mostly, we have noticed over the past 10 months features we wish were included making E2 a more feature rich system.
For example, inventory management could be more feature rich, including categories for non-inventory items (e.g. tooling, etc.) as a default option out of the box, or multiple pricing structures based on vendor, beyond the simple standard cost. We also wish it were were easy to reserve parts being made on a STOCK job to a newly entered sales order. There may be a way to do this, but it has not been immediately clear
For incoming material, it would be nice to have the ability to receive parts/material via the data collection terminal right on the shop floor, rather than having to use a full license to perform what is a basic transaction. Furthermore, the ability to print an "Incoming Material" report for each purchase order (service or otherwise) would be helpful for a shop management. This way there is a paper record of what is coming in on a PO.
For work flow, it'd be nice if there were options linking to create an invoice directly from a packing list (e.g. a save and create invoice option in the save button).
Some of these missing features we find to be inhibiting our efficiency of implementation, so far we are working around them.
We have been using E2 for well over 16 years and so far we love it. We have used other systems and this one just seed to get it right. In that time we have only had a handful of issues of which most were fixed in minutes and all we had to do was call Tech Support and explain what was not working. The customer and technical support staff are extremely knowledgeable in what their software can do and how they can customize it to fit your every need. They have even extra fields set aside for all most every function to carry different data types just in case you have found a data point that they haven't thought of.
E2 creates a clutter free work space with a simple layout and design. Shop Tech has broken down the manufacturing process to get a true understanding of how our company really operates. The bolt on modules allow for greater control of specific functions in particular departments. We specifically use the Scheduling and Custom Order Import Automation functions. Scheduling give us a top level view, department view, work center view, and all the way down to a view of sub parts that make up a single part. This tells us exactly where an order is as well as if we are under or over loaded at the work center and department level. All I have to do is pull up the schedule, click a button for the level of detail I want to display and away it goes. The Custom Order Import Function has allowed us to automate the order entry process by simply downloading a file from our customer, pointing where I saved the file, and clicking "Import". This function creates the order and based off our custom company settings which we have setup to automatically pull from stock jobs, inventory, post a quantity to make or a combination of all of the above. We can then run a requirement report to see what we need to make to fulfill open orders or to make stock for inventory. It really doesn't get easier than that.
The extra modules do have a cost but they are well worth it. On the plus side of that, E2 will demo the modules with full functionality and if it doesn't incorporate everything that you need you don't have to purchase it.
This software has all of the features necessary to quote a project, purchase for a project, and move the project successfully through the shop from one work station to another, accurately accumulating time as it goes.
It will give you insight into your jobs as to estimated performance versus actual performance, it will give you control over your purchasing and a 30,000ft level view of your work center loading.
Overall, it has the capabilities to meet a wide variety of manufacturing requirements with good reporting, and useful tools
The software is pretty easy to use. We can usually get new employees up and running fully on the software with only a couple of days of training.
If you implement the time keeping module it allows for excellent review of jobs and verification of timing for your work.
By far the best part of E-2 is the support. They have a wide range of support tools including Webex training's, customer support, and even analysts who can help implement, and improve your software usage.
Like most software it is built around a model that may not exactly match your business model. In this case the issue is Parts vs. Jobs. Our shop tracks jobs through the shop that are composed of multiple parts. E-2 works best if one part is one job. While it is possible to run multi-part jobs you lose some of the functionality of the software when you do.
The other limitation is eliminating duplicate data. If you have customers, materials or parts that were duplicated, or just plain created incorrectly, it is cumbersome to remove them from the E-2 system.
The product is a comprehensive job tracking system. When using the individual "modules" in the correct order in creating parts, quotes, jobs, purchases, shipments, etc. you will be able to trace, track, run reports and get great information. Shoptech as a vendor has always been extremely helpful when you contact them. You will not sit on hold for hours like with some other vendors. You will find both basic information and more extensive information on their website either through webinars, help papers, virtual training classes and also User Discussion Boards. Should you not find the information which you are seeking, their staff is very informative and will not leave you in a bind.
The vendor is very upfront about what their system will and will not accomplish. I miss my accounting bells and whistles with having real time reporting at my finger tips (however, they do provide a "Quick-view" area in which to get real time data for various areas in the system such as job status, parts/customer/vendor inquiries and information, PO status, etc. The worst issue that I can state is that in order to take a look at where items are hitting the G/L, the month in question has to be posted. In order to make any changes, the months have to be unposted. Users should not be in the "Accounting area" when this is being done. AND the worst part in using the audit trail to see which user possibly edited something, no matter where in the system, the audit trail will only tell you who viewed, possibly edited, but will not give you further information to solve your puzzles as to who did what, when and why.
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Below are some frequently asked questions for E2 Shop System.
E2 Shop System offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact ShopTech for a price quote.
E2 Shop System offers the following features:
E2 Shop System has the following typical customers:
Mid Size Business, Small Business
E2 Shop System supports the following languages:
E2 Shop System has the following pricing plans:
E2 Shop System supports the following devices:
Android, iPhone, iPad
E2 Shop System integrates with the following applications:
CenterPoint Accounting, QuickBooks
E2 Shop System offers the following support options:
Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials