EthicsPoint

Incident management & issue hotline service

2,5 /5 (2 reviews) Write a Review!

EthicsPoint Overview

What is EthicsPoint?

EthicsPoint is an incident management platform providing hotline and issue management for organizations of all sizes. The solution provides a centralized system to view and manage all reports of misconduct, with robust analytics to generate reports and view trends within the company. Users can manage various complaint programs from investigation through to resolution using a customizable workflow, and collect issues from EthicsPoint’s hotline services, face-to-face conversations, questionnaires, and more.

Collaboration tools help users to track, measure and mitigate the risk impact across the organization, and gain insight into the company’s entire GRC (governance, risk management and compliance) program. EthicsPoint allows organizations to consolidate reports of misconduct from web-intake, hotline, open-door, and customized report forms in order to respond consistently to incidents. Knowledge gained from incident management programs can be applied to improve training programs, modify policies or revise the code of conduct.

EthicsPoint’s analytics, ad-hoc reporting, and benchmarking metrics help compliance professionals learn about potential risk areas and bring awareness into possible threats to the organization. Streamlined workflows help document all reports and case management assignments to ensure every report is addressed, and risks are managed. Case management processes can be customized for local laws as well as internal cultural mandates, including up-to-date compliance for international data privacy laws across multiple countries.

EthicsPoint Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Value for money

Contact NAVEX Global for detailed pricing information.


EthicsPoint Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Capture and investigate ethics and compliance reports from across the organization in a centralized database
Customize case management processes and fields for local laws and internal cultural mandates
Customize EthicsPoint for local laws and internal cultural mandates, allowing employees across the globe to access the system in ways that meet their needs
Robust analytics, ad-hoc reporting, and benchmarking metrics provide compliance professionals with awareness into possible threats to their organization
Gain visibility into risk by consolidating reports from hotline, web-intake, open-door, and customized report forms
EthicsPoint video EthicsPoint screenshot: Capture and investigate ethics and compliance reports from across the organization in a centralized database EthicsPoint screenshot: Customize case management processes and fields for local laws and internal cultural mandates EthicsPoint screenshot: Customize EthicsPoint for local laws and internal cultural mandates, allowing employees across the globe to access the system in ways that meet their needs EthicsPoint screenshot: Robust analytics, ad-hoc reporting, and benchmarking metrics provide compliance professionals with awareness into possible threats to their organization EthicsPoint screenshot: Gain visibility into risk by consolidating reports from hotline, web-intake, open-door, and customized report forms

EthicsPoint Reviews

EthicsPoint Reviews

Overall rating
2,5
/
5
Excellent
0

Very good
0

Average
1

Poor
1

Terrible
0

Value for Money
3
Features
4
Ease of Use
4
Customer Support
2
0% recommended this app
Verified Reviewer

Tool Review

I have in touch with the overall process in a previous business relationship. It is something I can see value


Ladonna T.

Problems with feedback.

Nothing is being done! No feedback!


Verified Reviewer
Industry: Management Consulting
Company size: 11-50 Employees

Tool Review

Used Other for Free Trial
Reviewed on 2019/10/22
Review Source: GetApp

I have in touch with the overall process in a previous business relationship. It is something I can see value

Pros

That create a fair working environment.

Cons

I still don´t have it, Where can I download it?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Ladonna T.
Industry: Education Management
Company size: 5 001-10 000 Employees

Problems with feedback.

Used Weekly for 1-5 months
Reviewed on 2020/01/22
Review Source: Capterra

Nothing is being done! No feedback!

Pros

Easy to use. I can fill out questions quickly.

Cons

I have not received any feedback. Is someone actually turning my points in? I submitted my ethics point in October. A total waste of time for me!

Response from NAVEX Global

Ladonna, sorry to hear this. To best address your issue, could you let us know if you are having an issue with the tool itself or an issue with the how your reports are being processed once submitted into the tool? Thank you.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

User recommendation
8/10
Based on 2 user ratings
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EthicsPoint Pricing

EthicsPoint Pricing

Starting from
N/A
Free Trial
Free
Subscription
Value for money

Contact NAVEX Global for detailed pricing information.

Contact NAVEX Global for detailed pricing information.

Value for Money
3/5
Based on 2 user ratings
Compare value for money rating with alternatives
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EthicsPoint Features

EthicsPoint Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4/5
Based on 2 user ratings
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Categories

Additional information for EthicsPoint

Additional information for EthicsPoint

Key features of EthicsPoint

  • Ad-hoc reporting
  • Benchmarking metrics
  • Board reporting
  • Case management
  • Collaboration tools
  • Customizable reports
  • Customizable workflow
  • Data management
  • Database
  • Enterprise-wide standards
  • Global solution
  • Group management
  • Hotline services
  • ISO compliance
  • Incident management
  • Incident tracking
  • International data privacy compliance
  • Issue collection
  • Multiple complaint programs
  • Open-door reports
  • Questionnaire
  • Risk management
  • Risk visibility
  • Role or skill-based access
  • Search
  • Web intake forms

Benefits

  • EthicsPoint helps reveal potential organizational threats through robust analytics, ad-hoc reporting, and benchmarking metrics.

  • With improved visibility and collaboration tools, teams can better track, measure and mitigate the impact of risk, and store all information in one place.

  • Gain visibility into the entire organization's risk by consolidating reports from the hotline, web-intake, open-door, and customized reports.

  • Use EthicsPoint to enhance training programs, modify policies or revise the code of conduct by applying the knowledge gained from incident management programs.

  • EthicsPoint helps simplify compliance with international data privacy laws by keeping up to up-to-date with requirements abroad such as in Canada, EU, France, Belgium, and more.

  • EthicsPoint FAQs

    EthicsPoint FAQs

    Below are some frequently asked questions for EthicsPoint.

    Q. What type of pricing plans does EthicsPoint offer?

    EthicsPoint offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Not Available

    Contact NAVEX Global for detailed pricing information.

    Q. What are the main features of EthicsPoint?

    EthicsPoint offers the following features:

    • Ad-hoc reporting
    • Benchmarking metrics
    • Board reporting
    • Case management
    • Collaboration tools
    • Customizable reports
    • Customizable workflow
    • Data management
    • Database
    • Enterprise-wide standards
    • Global solution
    • Group management
    • Hotline services
    • ISO compliance
    • Incident management
    • Incident tracking
    • International data privacy compliance
    • Issue collection
    • Multiple complaint programs
    • Open-door reports
    • Questionnaire
    • Risk management
    • Risk visibility
    • Role or skill-based access
    • Search
    • Web intake forms

    Q. Who are the typical users of EthicsPoint?

    EthicsPoint has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does EthicsPoint support?

    EthicsPoint supports the following languages:

    English

    Q. What type of pricing plans does EthicsPoint offer?

    EthicsPoint has the following pricing plans:

    Free, Subscription

    Q. Does EthicsPoint support mobile devices?

    We do not have any information about what devices EthicsPoint supports

    Q. What other apps does EthicsPoint integrate with?

    We do not have any information about what integrations EthicsPoint has

    Q. What level of support does EthicsPoint offer?

    EthicsPoint offers the following support options:

    Phone Support, Online Support