Direct Mail

Direct Mail

Email marketing for Mac

4.7/5 (38 reviews)

Direct Mail Overview

Direct Mail is an email marketing solution for Mac which enables users to create and send personalized emails to their subscribers. The app is designed for freelancers and SMBs, and includes customizable email templates, image editing, live previews, custom subscription forms, automatic and manual subscriber list segmentation, email tracking, campaign analytics, subscriber activity reporting, and more. A native iOS app also allows users to view campaign statistics on-the-go.

Direct Mail’s email templates are mobile-responsive and optimized for a range of email clients, and can be customized with images, videos, buttons, text rearrangement, and more. Images can be dragged-and-dropped directly into emails, and users can edit images within the app, including cropping, removing backgrounds, and adding filters. Emails can be personalized with recipients’ first and last names, and a range of other fields, and conditional logic allows users to tailor custom content sections. Live previews update automatically, giving users a real-time view of what recipients will see, including any custom content. Users are alerted to any mistakes in their email before sending, including broken links, misspelled email addresses, and spam filter issues.

Direct Mail allows users to target their messages to specific subscribers either manually or automatically. Smart Groups automatically segment subscriber lists based on user-defined rules and a range of more than 30 different criteria. Message delivery can be scheduled, and users can also set up automated campaigns with a range of triggers, including new subscriptions, subscriber birthdays, upcoming appointments, and more. Sent campaigns can be tracked in real-time through the Direct Mail dashboard, with a summary of metrics including opens, clicks, unsubscribes, and bounces. Individual subscriber activity reports are generated automatically, giving users insight into subscriber interactions and engagement.

Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Free
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Brazil, Canada, Europe, Germany and 5 others, Japan, Latin America, Mexico, United Kingdom, United States

Supported Languages

English

Direct Mail Reviews

Overall rating
4.7/5
95% positive reviews
30
Excellent
6
Very good
2
Average
0
Poor
0
Terrible
Terry L.

The latest version is great, major improvements and great for my business

Used Monthly for 2+ years
Reviewed on 2017/11/06
Review Source: Capterra

It's on my Mac rather than being in the cloud.

Pros

There are online email companies but I always find them a bit awkward. I first tried Direct Mail years and years ago and it was okay and did a job but this year they have updated it which has made the software fantastic.

The email design is really easy and simple with some great free templates built in while still giving you flexibility should you need it to customer deeper. I've changed my current newsletter styles over to the new ones and it's given them a fresh new look and total compatibility no matter what device the emails are read upon.

Being able to delve into who has looked and even clicked is a real big plus point for managing my marketing and I can really target further contact by this response.

You can, of course, buy email credits from them or use your own email sending system. I personally use both, credit from them for my loyal customers and potential customer (the list is huge) through my own servers (it's cheaper for me this way).

Oh, and it also links with y database system - Daylite which helps keeps everything organised an on track.

Response from e3 Software

Thanks a million for the review, Terry! We are really glad that you are liking the new update.

I wanted to let you know that we added some great cloud features to Direct Mail a little while ago. You can now save your projects to the cloud, access them from any Mac, and even sync and collaborate with other users. More info is available at our website.

Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
John S.

Great Software but AWFUL management and support after

Used Other for 2+ years
Reviewed on 2018/05/21
Review Source: Capterra

Pros

One of the easiest and good looking mail sender on the Mac have used it for years. (not anymore though)

Cons

You have to pay them to send using your SMTP, which is fine, but as soon as you offend their very strict rules they disable the whole part of the sending process, meaning the softwares useless. Then thats where you find out the support is AWFUL, as it seems to me theres only 2 people that work there, they refuse to talk on phone, and despite promises when chased up, they don't answer emails. genuinely terrible.

Response from e3 Software

Thanks for your review, John. Sorry that you had a bad experience. We strive to provide excellent customer service (via email and live chat), and are grateful for the many five star customer service reviews we've received here and on other sites.

In order to maintain a high quality of service, we ask all of our customers to agree to an anti-spam policy that forbids the use of illegal or purchased email lists. If that policy is violated, we are happy to explain how to resolve the issue. However, we are not able to help customers who repeatedly harass and threaten our employees.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Kirby S.

Terrific Basic Service for Digital Marketing

Used Other for 2+ years
Reviewed on 2019/01/05
Review Source: Capterra

Very Good!

Pros

Great product for the price

We use Direct Mail to manage our customer base for two separate target audiences. The service is helpful and easy to use, being able to create, reuse and modify previous campaign flyers, driving traffic to our websites, providing useful metrics, keeping our database relevant when clients change email addresses or are no longer interested in receiving annoucements. Overall DM has worked well for our small business. We cannot afford to invest in other CRM services such as MailChimp, Constant Contact, GetResponse or other email marketing services. DirectMail fulfills our current needs.

Cons

Wish the interface were more user friendly
Wish there were more customization tools for the templates

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Craig P.

Excellent application. Fairly easy to use. Good interface design.

Used Daily for 2+ years
Reviewed on 2018/01/23
Review Source: Capterra

Pros

Best means (by which users are honored in terms of their time for messaging) to communicate with various constituents.

Cons

Often have to retype names of messages as the app updates indiscriminately. Would love to be able to stop sending, then start again without starting at the beginning of the mailing list.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Sid L.

I love using this program

Used Daily for 1+ year
Reviewed on 2018/03/15
Review Source: Capterra

Pros

I love using this program. But best of all, when my computer damaged a key file, I sent it to Direct Mail. They sent an auto email saying it would be repaired in 24 hours. They sent the file back in two hours and it has worked perfectly ever sense. I highly recommend this program and company.

Cons

I would love this program to some how tie into the Outlook database so I only have 'one' set of contacts.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Direct Mail Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Free
One Time License
Subscription
Value for money

Unlimited plan: from $15/month, based on number of subscribers.
Pay Per Email plan: from $30 (1000 credits), based on the number of email credits required.
SMTP plan: $99 one-time.

Direct Mail Features

  • API
  • Activity Dashboard
  • Campaign Analysis
  • Campaign Management
  • Customizable Templates
  • Drag & Drop Interface
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

  • A/B Testing
  • Content Management
  • Customizable Branding
  • Data Import/Export
  • Engagement Analytics
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Social Network Marketing
  • Tagging

Additional information for Direct Mail

Key features of Direct Mail

  • Automated drip campaigns
  • Automatic mailing list segmentation
  • Campaign comparisons
  • Campaign dashboard
  • Collaboration tools
  • Conditional logic
  • Contact import
  • Content customization
  • Custom fields
  • Customizable templates
  • Drag-and-drop image upload
  • Email personalization
  • Email scheduling
  • Email sign-up forms
  • Email templates
  • Facebook integration
  • Image editing
  • Integrations via API & Zapier
  • Live previews
  • Offline access
  • Permission controls
  • Real-time open & click tracking
  • Real-time updates
  • Report sharing
  • Spell check
  • Subscriber activity reports
  • Vanity tracking URLs
  • Website integration

Benefits

  • Direct Mail offers a range of customizable email templates, and users can personalize emails with up to 18 different fields, including recipient first and last names, and company names.

  • Custom email subscription forms can be created and added to the organization’s website or Facebook page, and contacts can also be imported from Contacts, Daylite, Outlook, Google Sheets, FileMaker Pro, CSV files, or MySQL databases.

  • Users can manually segment their mailing lists, or select from more than 30 criteria and define rules for Direct Mail to segment lists automatically.

  • Direct Mail automatically alerts users to misspelled email addresses, spam filter issues, broken links, and other issues before messages are sent.

  • The dashboard provides users with a summary of campaign metrics, including recipient locations and top email clients, alongside opens, clicks, unsubscribes, and bounces, and a detailed activity report is generated for each subscriber.

  • Direct Mail FAQs

    Below are some frequently asked questions for Direct Mail.

    Q. What type of pricing plans does Direct Mail offer?

    Direct Mail offers the following pricing plans:

    Starting from: US$15,00/month

    Pricing model: Free, One Time License, Subscription

    Free Trial: Available

    Unlimited plan: from $15/month, based on number of subscribers.
    Pay Per Email plan: from $30 (1000 credits), based on the number of email credits required.
    SMTP plan: $99 one-time.

    Q. What are the main features of Direct Mail?

    Direct Mail offers the following features:

    • Automated drip campaigns
    • Automatic mailing list segmentation
    • Campaign comparisons
    • Campaign dashboard
    • Collaboration tools
    • Conditional logic
    • Contact import
    • Content customization
    • Custom fields
    • Customizable templates
    • Drag-and-drop image upload
    • Email personalization
    • Email scheduling
    • Email sign-up forms
    • Email templates
    • Facebook integration
    • Image editing
    • Integrations via API & Zapier
    • Live previews
    • Offline access
    • Permission controls
    • Real-time open & click tracking
    • Real-time updates
    • Report sharing
    • Spell check
    • Subscriber activity reports
    • Vanity tracking URLs
    • Website integration

    Q. Who are the typical users of Direct Mail?

    Direct Mail has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Direct Mail support?

    Direct Mail supports the following languages:

    English

    Q. What type of pricing plans does Direct Mail offer?

    Direct Mail has the following pricing plans:

    Free, One Time License, Subscription

    Q. Does Direct Mail support mobile devices?

    Direct Mail supports the following devices:

    iPhone, iPad

    Q. What other apps does Direct Mail integrate with?

    Direct Mail integrates with the following applications:

    Google Docs, HubSpot CRM, HubSpot Marketing, Insightly, Microsoft Excel, Microsoft Outlook, PieSync, PieSync, Retently, SharpSpring

    Q. What level of support does Direct Mail offer?

    Direct Mail offers the following support options:

    Knowledge Base, Online Support