Horizon Software

Home inspection software that runs your entire business

4,8 /5 (55 reviews) Write a Review!

Horizon Software Overview

What is Horizon Software?

Horizon is a web-based, customizable home inspection solution with tools for reporting, scheduling, marketing, field data collection, and more. Designed by home inspectors, for home inspectors, Horizon provides an all-in-one platform for planning, carrying out, and analyzing home inspections for agents and buyers.

Utilizing the calendar tool, agents and buyers can schedule home inspections online from the self-service portal with third party integrations for automatic recording and double booking prevention. Users can view their daily, weekly, or monthly schedule at a glance and track completed, upcoming, or cancelled bookings for each day, with indicators for tentative and confirmed bookings. Contracts can also be read and accepted by clients during the inspection booking process and payments can be handled directly within Horizon.

The reporting module of Horizon provides users with the tools to create customized, interactive reports to record inspection results, monitor sales, track agent activity, and send results to clients. To aid with report writing, Horizon includes tools such as speed writing, search functionality, report templates, and more. Interactive content, photographs, illustrations, and related articles can also be added to inspection reports to illustrate and explain findings.

Horizon Software Overview

Pricing

Starting from
US$79,00/month

Pricing options

Free Trial
Subscription
Value for money

$67/month (billed $799 yearly)
or
$79/monthly


Horizon Software Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

The calendar view allows users to see their schedule at-a-glance for the day, week, or month to aid with schedule optimization
The reporting tool allows users to generate custom business reports on metrics such as sales, number of inspections, money owed, agent usage, and more
Write custom, interactive reports for clients with content including photographs, animations, videos, and more
Integrate with webpages to create a booking engine and allow agents and buyers to schedule their own inspections
Access Horizon from anywhere on a desktop, tablet, or mobile device to input data, upload photographs, and generate or access reports
The Horizon Mobile app allows home inspectors to input data in the field during the inspection process
Add supporting photos and notes using a mobile device when completing a home inspection which can then be stored and added to reports
Horizon Software video Horizon Software screenshot: The calendar view allows users to see their schedule at-a-glance for the day, week, or month to aid with schedule optimization Horizon Software screenshot: The reporting tool allows users to generate custom business reports on metrics such as sales, number of inspections, money owed, agent usage, and more Horizon Software screenshot: Write custom, interactive reports for clients with content including photographs, animations, videos, and more Horizon Software screenshot: Integrate with webpages to create a booking engine and allow agents and buyers to schedule their own inspections Horizon Software screenshot: Access Horizon from anywhere on a desktop, tablet, or mobile device to input data, upload photographs, and generate or access reports Horizon Software screenshot: The Horizon Mobile app allows home inspectors to input data in the field during the inspection process Horizon Software screenshot: Add supporting photos and notes using a mobile device when completing a home inspection which can then be stored and added to reports

Horizon Software Reviews

Horizon Software Reviews

Overall rating
4,8
/
5
Excellent
46

Very good
8

Average
1

Poor
0

Terrible
0

Value for Money
4,7
Features
4,7
Ease of Use
4,7
Customer Support
4,9
98% recommended this app
Kenny L.

Horizon will make you stand out

We operate as a team to do inspections. It allows us to each inspect different systems , it all uploads to the same report. It has helped us to be fast and effiscient. Less time report writing equals more time for Inspections and higher profit for your time spent.


Mel C.

Great Reports

There are competitors in this market, but dollar for dollar, there is no better software to use for home inspections. And, their customer support and user training is second to none.


Doug L.

Great check list software, but fails to allow for a library of specific narrative

I feel a need to describe specific issues of the inspection with narrative comments, and although 'Horizon' allows you to view the last comment, it has no allowance for reference to a library of past related comments that I have made, which I could reference to a current situation.
Horizon refers to a vast theory data base but doesn't allow for me to describe specifically the clients situation in my own words unless I type them in each report....which I feel is necessary in giving them a 'client specific' inspection report.
I prefer a narrative based report and being able to refer to my past comments, rather than a checklist report.


Jeff L.

In all these years Horizon keeps adapting and has never let us down

My overall experience with horizon over the last 10 years or so has been exceptional. I know what to expect and they never disappoint.


Mark E.

Steady performance and fantastic support

Reduces reporting time giving me a life in the evenings. Produces a great looking report. Have received many compliments from client and agents alike.


Kenny L.
Industry: Real Estate
Company size: 2-10 Employees

Horizon will make you stand out

Used Daily for 2+ years
Reviewed on 2019/04/24
Review Source: Capterra

We operate as a team to do inspections. It allows us to each inspect different systems , it all uploads to the same report. It has helped us to be fast and effiscient. Less time report writing equals more time for Inspections and higher profit for your time spent.

Pros

Horizon produces an easy to understand report that looks great and makes you stand out. You can personalize and add your own items to make report writing much faster.

Cons

It doesn't have the ability for you to use videos unless you upload them to you tube.

Response from Carson, Dunlop & Associates

Hi Kenny,
Thanks for the great review! We're happy to know that we could help your team save time writing reports and increase your profit earning potential!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mel C.
Industry: Real Estate
Company size: Self Employed

Great Reports

Used Daily for 2+ years
Reviewed on 2020/10/01
Review Source: Capterra

There are competitors in this market, but dollar for dollar, there is no better software to use for home inspections. And, their customer support and user training is second to none.

Pros

Horizon provides all the software needed to run my business. It is a stable, cloud based system with superior customer support.

Cons

Horizon is so customizable that there is very little not to like.

Response from Carson, Dunlop & Associates

Thank you for the high rating! We appreciate you choosing Horizon after your due diligence reviewing others in the industry. Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Doug L.
Company size: Self Employed

Great check list software, but fails to allow for a library of specific narrative

Used Daily for 1-5 months
Reviewed on 2017/03/07
Review Source: Capterra

I feel a need to describe specific issues of the inspection with narrative comments, and although 'Horizon' allows you to view the last comment, it has no allowance for reference to a library of past related comments that I have made, which I could reference to a current situation.
Horizon refers to a vast theory data base but doesn't allow for me to describe specifically the clients situation in my own words unless I type them in each report....which I feel is necessary in giving them a 'client specific' inspection report.
I prefer a narrative based report and being able to refer to my past comments, rather than a checklist report.

Pros

The interactive nature of the reporting, scheduling , billing etc

Cons

I have to type my 'client specific' comments each time they may be required instead of being able to reference each one and tweaking them to my specific report needs. I understand that one can refer to the last comment, but I don't think you can scan a library of comments for quick reference to one that meets ones specific needs.

Response from Carson, Dunlop & Associates

Hello Doug, We appreciate your feedback and trial of Horizon Inspection Software. Horizon comes loaded with over 6000 comments ready for Home Inspectors to use out of the box.
Horizon lets you easily add custom comments on the fly to build your narrative library. Use our Power Search and SpeedWrite features to save time reporting.
We'd be happy to arrange a free demonstration or help with your specific needs at carsondunlop.com or 800 268 7070 ext. 243

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Jeff L.
Industry: Real Estate
Company size: 11-50 Employees

In all these years Horizon keeps adapting and has never let us down

Used Daily for 2+ years
Reviewed on 2020/09/30
Review Source: Capterra

My overall experience with horizon over the last 10 years or so has been exceptional. I know what to expect and they never disappoint.

Pros

Horizon has always stayed current with industry changes and trends. They seem to pride themselves of staying ahead of the ever changing demands of the consumer and software world and go to great lengths to make sure they stay competitive in the constant evolution of software while making the sometimes significant changes almost seamless to the existing user base. A very delicate dance I'm sure.

Cons

A little more flexibility in the data capture would be ideal.

Response from Carson, Dunlop & Associates

We appreciate hearing your experience and feedback Jeff. It's always great working with you, watching and helping your Team Grow to more than 14 inspectors!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mark E.
Industry: Construction
Company size: 2-10 Employees

Steady performance and fantastic support

Used Daily for 2+ years
Reviewed on 2020/01/07
Review Source: Capterra

Reduces reporting time giving me a life in the evenings. Produces a great looking report. Have received many compliments from client and agents alike.

Pros

Designed by inspectors for inspectors. Horizon presents to the user in a very logical way. Best of all is movement within the report. It's very easy to navigate and know where you are.

Cons

Page breaks can be awkward sometimes depending on picture layouts mainly. In a few cases I wish font size could be increased.

Response from Carson, Dunlop & Associates

Great to hear from you Mark and wonderful to hear about your Horizon Inspection experience has been.
Have a great year!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 55 user ratings
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Horizon Software Pricing

Horizon Software Pricing

Starting from
US$79,00/month
Free Trial
Subscription
Value for money

$67/month (billed $799 yearly)
or
$79/monthly

$67/month (billed $799 yearly)
or
$79/monthly

Value for Money
4,7/5
Based on 55 user ratings
Compare value for money rating with alternatives
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Horizon Software Features

Horizon Software Features

API
Accounting Management
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Contact Database
Contact Management
Document Management
Document Storage
Electronic Payments
Email Notifications
Maintenance Scheduling
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Task Management
Third Party Integration
Work Order Management
Features
4,7/5
Based on 55 user ratings
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Categories

Additional information for Horizon Software

Additional information for Horizon Software

Key features of Horizon Software

  • Action List
  • Activity tracking
  • Agent Book App
  • Archiving & retention
  • Automatic backup
  • Calendar management
  • Campaign planning
  • Campaign scheduling
  • Client portal
  • Comment library
  • Commercial inspections
  • Contact database
  • Contract management
  • Custom forms
  • Custom landing pages
  • Customizable branding
  • Customizable reporting
  • Customizable templates
  • Electronic payments
  • Email invitations & reminders
  • Email marketing
  • Email templates
  • Estimating
  • Event triggered email
  • Geographic maps
  • Horizon Marketer
  • Import / export data
  • Industry specific configuration
  • Insight Reference App
  • Inspection management
  • Interactive content
  • Interactive reporting
  • Job scheduling
  • Multi-channel marketing
  • Online booking integration
  • Photo editing
  • Repair estimates
  • Report Designer
  • Report summary
  • Residential inspections
  • Search functionality
  • Self service portal
  • Sketching
  • Speech recognition
  • Summary reports
  • Task scheduling
  • Template management
  • Work order management

Benefits

  • Create interactive reports by generating a checklist of items and converting into concise, professional reports with color illustrations, photographs, videos, and more.

  • Benefit from 1000’s of reference articles, photos, and other support material within the Horizon knowledge database which can be added to reports as references to expand upon data and enhance credibility.

  • Plan inspections or allow agents and buyers to view availability and schedule their own inspections using the integrated scheduling and self service tools. Inspectors can view their daily schedule and upcoming appointments at a glance using the calendar tool.

  • Promote the business and automate marketing with Horizon's Marketer tool which allows users to create and schedule customized email marketing content such as thank you emails, referral requests, promotions, newsletters, and more.

  • Generate contracts and send them to clients via email for acceptance during the booking process, and process client payments online within Horizon to ensure no payments are missed.

  • Horizon Software FAQs

    Horizon Software FAQs

    Below are some frequently asked questions for Horizon Software.

    Q. What type of pricing plans does Horizon Software offer?

    Horizon Software offers the following pricing plans:

    Starting from: US$79,00/month

    Pricing model: Subscription

    Free Trial: Available

    $67/month (billed $799 yearly) or $79/monthly

    Q. What are the main features of Horizon Software?

    Horizon Software offers the following features:

    • Action List
    • Activity tracking
    • Agent Book App
    • Archiving & retention
    • Automatic backup
    • Calendar management
    • Campaign planning
    • Campaign scheduling
    • Client portal
    • Comment library
    • Commercial inspections
    • Contact database
    • Contract management
    • Custom forms
    • Custom landing pages
    • Customizable branding
    • Customizable reporting
    • Customizable templates
    • Electronic payments
    • Email invitations & reminders
    • Email marketing
    • Email templates
    • Estimating
    • Event triggered email
    • Geographic maps
    • Horizon Marketer
    • Import / export data
    • Industry specific configuration
    • Insight Reference App
    • Inspection management
    • Interactive content
    • Interactive reporting
    • Job scheduling
    • Multi-channel marketing
    • Online booking integration
    • Photo editing
    • Repair estimates
    • Report Designer
    • Report summary
    • Residential inspections
    • Search functionality
    • Self service portal
    • Sketching
    • Speech recognition
    • Summary reports
    • Task scheduling
    • Template management
    • Work order management

    Q. Who are the typical users of Horizon Software?

    Horizon Software has the following typical customers:

    Small Business, Large Enterprises, Freelancers, Mid Size Business

    Q. What languages does Horizon Software support?

    Horizon Software supports the following languages:

    English

    Q. What type of pricing plans does Horizon Software offer?

    Horizon Software has the following pricing plans:

    Subscription

    Q. Does Horizon Software support mobile devices?

    Horizon Software supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Horizon Software integrate with?

    Horizon Software integrates with the following applications:

    Google Calendar, Inspection Support Network

    Q. What level of support does Horizon Software offer?

    Horizon Software offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials, Forum