Fieldwork

Cloud-based pest control software with native mobile apps

About Fieldwork

Fieldwork is a service and operations management solution designed specifically for pest control businesses. Deployed within the cloud and supported by free native mobile apps for iOS and Android, Fieldwork enables controllers, managers and pest control technicians to work remotely and still function offline. Syncing data back into the system once web connectivity is restored, users can schedule and view appointments with the ability to look at technicians' daily, weekly or monthly job agendas side-by-side. A centralized calendar allows new, one-time, or recurring appointments to be created with a single click, while a work pool feature makes unassigned jobs available for selection and Google Maps integration plots appointment locations geographically.

Fieldwork also incorporates a CRM for adding customer information such as contacts, service histories and billing details. Custom fields allow complex data requirements to be defined and captured, while customers spanning multiple locations can be accommodated for. Key core features also go on to include billing and invoicing with online payment processing, chemical tracking and trend reporting options backed by barcode scanning for traps or stations.

Pricing starting from:

US$39,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Fieldwork

Key benefits of Fieldwork

• Fieldwork is an online service management system supported by native apps for deployment within pest control businesses that wish to grow a customer base while adopting a paperless approach to operations.

• Schedule one-time or recurring appointments within the centralized Fieldwork calendar and view locations plotted on Google Maps, issuing automated appointment reminders and pre- printed tickets where required.

• Barcode scanning enables trap data to be captured without the need for proprietary handheld devices, tracking performance and evidence to run detailed trend analysis, visualized within portal reports.

• Fieldwork mobile apps for iOS and Android platforms allow for appointment viewing and scheduling, customer registration, work order creation, service history viewing, digital signature capture and more.

• The companion smartphone apps allow technicians to work remotely, supported by an offline mode that syncs data back into the system when online connectivity is restored.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$39,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Fieldwork

Images

Fieldwork Software - An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more
Fieldwork Software - Trend analysis reporting options within the portal visualize tracked activity trends to provide insights on a number of data areas
Fieldwork Software - Companion apps for Android and iOS platforms assist technicians and operators working remotely with appointment scheduling, signature capture and more
Fieldwork Software - Raise invoices, send billing reminders and enable clients to pay for services thanks to online payment processing support
Fieldwork Software - The native Fieldwork Mobile app for iOS and Android includes the abilty to capture signatures digitally
Fieldwork Software - The dashboard-based portal offers at-a-glance data visualizations, displayed via customizable widgets
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Fieldwork video
Fieldwork video
Fieldwork Software - An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more Fieldwork Software - Trend analysis reporting options within the portal visualize tracked activity trends to provide insights on a number of data areas Fieldwork Software - Companion apps for Android and iOS platforms assist technicians and operators working remotely with appointment scheduling, signature capture and more Fieldwork Software - Raise invoices, send billing reminders and enable clients to pay for services thanks to online payment processing support Fieldwork Software - The native Fieldwork Mobile app for iOS and Android includes the abilty to capture signatures digitally Fieldwork Software - The dashboard-based portal offers at-a-glance data visualizations, displayed via customizable widgets

Features

Total features of Fieldwork: 27

  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Client Portal
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Templates
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Email Management
  • Fleet Management
  • Mobile Access
  • Multi-Location
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Property Layouts
  • Quotes/Estimates
  • Reminders
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Work Order Management

Alternatives

Jobber

4,5
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ServiceWorks

4,0
#2 Alternative to Fieldwork
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PestPac

3,9
#3 Alternative to Fieldwork
PestPac is a cloud-based software for pest control businesses which covers scheduling, routing, dispatching, materials...

BigChange

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Reviews

Overall rating

4,9 /5
(21)
Value for Money
5,0/5
Features
4,7/5
Ease of Use
4,8/5
Customer Support
5/5

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Showing 5 reviews of 21
Sylvette F.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use software!

Reviewed on 2018/07/13

Pros

Software shouldn't be difficult, FeildWork has done an amazing job of keeping it simple and genuine!

Cons

Haven't found any yet after 2 years of use. Customer support has done an impressive job with response time and the in-app chat feature was a great add-on.

George D.
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Recommend You Try The 2 Week Free Trial And Spend 4 Hours A Day For The 2 Weeks To Learn

Reviewed on 2021/12/23

100% never gonna change overall

100% never gonna change overall

Pros

Once you learn it, you won't leave it. Great customer service and always fast and to the T on fixing an error if an issue. All programs have bugs but this one has the least and can be corrected quickly because we believe this software is lightweight and not heavy on the appearance like all other software's.

Cons

None Yet to report as we did try other software's and found that Fieldwork is the most versatile pest control software out there.

Lori B.
Overall rating
  • Industry: Consumer Goods
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Best customer service and ease of use

Reviewed on 2019/08/06

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing

Pros

I love that this software is like using Google Maps and that everything is easily updated and changeable.

Cons

not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be able to see them.

Renee P.
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helped systematize our company

Reviewed on 2019/05/30

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data...

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!

Pros

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Cons

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.

Tom L.
Overall rating
  • Industry: Environmental Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I have found my pest control software company and am here to stay!

Reviewed on 2021/03/02

Personal, supported, fair, competent.

Personal, supported, fair, competent.

Pros

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I've ever experienced. They respond to inquires promptly and always have a professional and kind demeanor. They are very knowledgeable about their product. There has never been a problem they have not been able to solve for me. I find Fieldwork HQ easy to use in both the field on my mobile and back home on my computer, very user friendly. The price is also quite reasonable for all that you get. I would, and do, recommend Fieldwork HQ to my friends who work in the pest control industry.

Cons

I'd like to see an ability to pass the service charge when a customer pays by credit card over to the customer automatically.

Showing 5 reviews of 21 Read all reviews

Fieldwork FAQs

Below are some frequently asked questions for Fieldwork.

Fieldwork offers the following pricing plans:

  • Starting from: US$39,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Pricing is based per technician with popular packages as follows: Solo = $39/1st Tech Startup = $59/1st Tech Business = $79/1st Tech Pro = $99 /1st Tech Additional Technicians: Solo = $19 Startup = $29 Business = $39 Pro = $49 (Office users and admin users are free, 14-day tree trial available)

Fieldwork has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Fieldwork supports the following languages:

English

Fieldwork supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Fieldwork integrates with the following applications:

Google Maps, PayPal, Quickbooks Online, Stripe

Fieldwork offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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