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Unicom

Unicom

Field service management software for service business

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Unicom Overview

Unicom is an online software solution for mobile service companies and businesses that deploy field technicians to remote job sites. Available at a single per user monthly pricing, the full feature suite covers unlimited personnel and customers, with unlimited cloud-based storage. Accessible via web portal and companion mobile apps, key features include calendar-based scheduling for allocating available staff, assigning jobs and administering dispatch. Customer management capabilities allow existing customer databases to be imported, centralizing all details in a single secured location.

The Unicom Field app for iOS and Android devices then connects business operators and managers with their team of field technicians. Enabling them to work remotely and in a paperless manner, the app aims to provide employees with quick, intuitive system access to schedules and job details. Beyond the viewing of customer contact information, job instruction notes, service histories and quotes, the app also provides driving directions via Google Maps. Tracking technician time traveling to, working at and leaving the destination site, the app can also be used to collect payments and capture customer signatures.

Pricing

Starting from
US$6,00/month
Pricing options
Free Trial
Subscription

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Unicom screenshot: The job log itemizes open and active jobs, showing the unique job number, customer, date of creation, problem type, status and the technician assigned to the job Unicom screenshot: The more general user dashboard shows latest job appointments along with options for creating jobs, viewing the schedule calendar and more Unicom screenshot: The admin dashboard provides bold, clear navigation between higher level features such as managing personnel and setting user access rights Unicom screenshot: Scheduling features are built around an integrated calendar that allows new or unallocated jobs to be assigned to technicians on particular days Unicom screenshot: Unicom is a web-based field service management solution supported by native mobile apps for iOS and Android Unicom screenshot: The Unicom Field app shown on iOS, displaying a list of open job appointments and the scheduled times for the day

Unicom Pricing

Starting from
US$6,00/month
Pricing options
Free Trial
Subscription

$5.99 per user, per month

60-day free trial available, no risk no obligation, no credit card necessary.

Unicom Features

  • Inventory Management
  • Invoice Management
  • Monitoring

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Tracking
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Unicom

Key features of Unicom

  • Access control
  • Availability management
  • Calendar management
  • Credit card processing
  • Customizable branding
  • Electronic signature
  • Electronic signature capture
  • Employee location tracking
  • GPS
  • Geographic maps
  • Inventory management
  • Job clock in / out
  • Job scheduling
  • Job tracking
  • Location tracking
  • Mobile integration
  • Quote management
  • Quotes / estimates
  • Remote access
  • Resource allocation
  • Scheduling
  • Service history tracking
  • Signature capture
  • Technician management
  • User photos

Benefits

  • Unicom is an all-in-one web and mobile software solution for the management of field service businesses, boasting calendar-based work scheduling and staff allocation alongside the secured management of customer information, job histories etc.

  • Quotes and invoicing capabilities allow quotes to be raised, delivered and tracked before being converted into invoices, synced into QuickBooks and also paid via credit card.

  • Team management features leverage Google Maps and GPS integration to physically track technician and job locations, monitoring progress in real time.

  • The Unicom Field app provides native support for Android and iOS platforms and connects technicians remotely, giving access to schedules, job details and driving instructions.

  • With the mobile app, technicians can not only have their work time more accurately tracked but also use it to collect payments within the field, upload photos via built-in camera and capture signatures.

    • Unicom FAQs

    Below are some frequently asked questions for Unicom.

    Q. What type of pricing plans does Unicom offer?

    Unicom offers the following pricing plans:

    Starting from: US$6,00/month

    Pricing model: Subscription

    Free Trial: Available

    $5.99 per user, per month

    60-day free trial available, no risk no obligation, no credit card necessary.

    Q. What are the main features of Unicom?

    Unicom offers the following features:

    • Access control
    • Availability management
    • Calendar management
    • Credit card processing
    • Customizable branding
    • Electronic signature
    • Electronic signature capture
    • Employee location tracking
    • GPS
    • Geographic maps
    • Inventory management
    • Job clock in / out
    • Job scheduling
    • Job tracking
    • Location tracking
    • Mobile integration
    • Quote management
    • Quotes / estimates
    • Remote access
    • Resource allocation
    • Scheduling
    • Service history tracking
    • Signature capture
    • Technician management
    • User photos

    Q. Who are the typical users of Unicom?

    Unicom has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Unicom support?

    Unicom supports the following languages:

    English

    Q. What type of pricing plans does Unicom offer?

    Unicom has the following pricing plans:

    Subscription

    Q. Does Unicom support mobile devices?

    Unicom supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Unicom integrate with?

    Unicom integrates with the following applications:

    Google Maps, QuickBooks, Stripe

    Q. What level of support does Unicom offer?

    Unicom offers the following support options:

    Online Support, Phone Support