TravelBank

Leading all-in-one expense and travel management platform

About TravelBank

As Seen in "New Apps We Love, "Best Business Apps," and "Best of Business Travel" on the App Store, with TravelBank, businesses gain immediate control of their expense management and travel program, reducing company spend by 30% on average while improving employee happiness through a user-friendly design, fast expense reimbursements, and travel rewards program. Companies can create and deploy custom policies with ease, and have access to our in-house customer success team for expert support.

Key benefits of TravelBank

  • All-in-one business travel & expenses

  • Curated flight booking platform for employees to book flights at special corporate rates

  • Employees can track and input expenses and management can review and approve expense reports.

  • Employers can offer 24 hour reimbursements through TravelBank.

  • Sync data through integrations with general ledger such as Quickbooks, NetSuite, Bill.com, and Xero.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Automate expenses
    Book flights
    Earn while saving
    One tap expense reports
    Rewards for employees
    View 6 more
    TravelBank video
    TravelBank video
    TravelBank screenshot: Automate expenses TravelBank screenshot: Book flights TravelBank screenshot: Earn while saving TravelBank screenshot: One tap expense reports TravelBank screenshot: Rewards for employees

    Features

    Total features of TravelBank: 33

    • Accounting Integration
    • Approval Process Control
    • Approval Workflow
    • Authentication
    • Booking Management
    • Budget Control
    • Client Management
    • Currency Conversion
    • Dashboard
    • Employee Management
    • Employee Self Service
    • Expense Claims
    • Expense Tracking
    • General Ledger
    • Mobile Access
    • Mobile Receipt Upload
    • Multi-Currency
    • Online Booking
    • Policy Management
    • Project Accounting
    • Project Tracking
    • Quotes/Estimates
    • Receipt Management
    • Reimbursement Management
    • Reminders
    • Reporting/Analytics
    • Reservations Management
    • Secure Data Storage
    • Spend Control
    • Supplier Management
    • Third Party Integrations
    • Travel Management
    • Workflow Management

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    Reviews

    Overall rating

    4,6 /5
    (115)
    Value for Money
    4,7/5
    Features
    4,4/5
    Ease of Use
    4,6/5
    Customer Support
    4,7/5

    Already have TravelBank?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 115
    Niara P.
    Overall rating
    • Industry: Insurance
    • Company size: 11-50 Employees
    • Used Monthly for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Quick but sometimes confusing

    Reviewed on 2018/03/06

    Pros

    Its an easy way to get reimbursed. I know that once I submit a charge, it will seamlessly be taken care of on the back end

    Cons

    Sometimes the expense report vs individual charges gets confusing. I'll create a charge but cannot figure out how to put it in an expense report to submit it or how to submit it without using a whole report (I don't have many expenses so I am often only submitting one charge)

    Response from Travelator

    Thanks for the review Niara!

    You can submit expenses directly from the main "Expenses" screen by tapping "Submit" in the top-right on mobile, or clicking the 3-dot menu in the top-right on desktop; this will directly generate a report named "General Expenses" and submit it to your manager, and works great if you just have a few expenses each month.

    To assign expenses to a report, all you have to do is create a new report first from the "Reports" section of the menu. You can then create expenses directly from the new report you've just created. Also, each time you create a new expense from the main "Expenses" screen you can choose to assign it to any open Report.

    Hope that helps and let us know any time you have further questions or feedback!

    Danny P.
    Overall rating
    • Industry: Telecommunications
    • Company size: 11-50 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Expense Report Generator

    Reviewed on 2020/11/18

    I emailed a question and had a response within a few hours.

    I emailed a question and had a response within a few hours.

    Pros

    First, The ability to quickly take a photo of the receipt and later fill in the details when I have time. Second the ability to sync my credit card to the software, and third, I don't travel often but I do like the ability to be able to do all purchase and planning via this software.

    Cons

    I've been using the software for a week and only added a few entries, so far I've had a seamless experience, As of now I haven't found any cons

    Response from Travelator

    Hi Danny, we're glad you're having a great experience thus far, and enjoying our receipt capture, credit card sync, and customer support! If you run into any questions down the road, don't hesitate to reach out to us for help.

    Steve P.
    Overall rating
    • Industry: Computer Software
    • Company size: 51-200 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Why TravelBank sucks

    Reviewed on 2019/02/22

    Pros

    The chat feature is okay. Representatives will respond fairly quickly.

    Cons

    When booking my flight to Bahrain, the following happened:
    1. They only booked 4 of the 6 legs I requested, leaving my final destination as Kuwait City rather than Bahrain
    2. They didn't add my frequent flyer number to the reservation as I had requested
    3. My preferred airlines disappeared from the list the day I went to make my reservation. After waiting several hours, one of the airlines returned literally minutes before I was heading out of the office on a vacation.
    4. My selected itinerary was originally in budget, but after entering my details and clicking the confirm button, the price magically jumped $200 and required my manager to approve.
    5. Seat selection was not available on all legs, and the ones I selected were ignored when the system made my reservation.

    Response from Travelator

    Steve, we¿re so sorry about this difficult experience, as it¿s certainly not up to our standards. Your Customer Success Manager will work with you directly on making this up to you, and also rest assured that everything we¿ve learned from this situation will go towards improving the future experience for you and all of our other users. Please don¿t hesitate to reach out any time for any further feedback or questions!

    Kandi P.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 1 001-5 000 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Travel Made Easier at Clearlink

    Reviewed on 2019/04/17

    As a large company, with locations in different states, and managers traveling to meet with...

    As a large company, with locations in different states, and managers traveling to meet with clients, Clearlink was looking for a way to reduce travel spend, but overall have a seamless and streamlined user experience for booking travel.

    After demoing multiple platforms, Clearlink found TravelBank to be the ideal fit for our growing organization. Not only did TravelBank work heavily with us to refine our existing travel policy, their team is readily available for any questions that arise.

    Pros

    The TravelBank platform is extremely user friendly and intuitive. Their goal is to have you book a flight from start to finish in under a few minutes, and the process is simple and streamlined to take the headache out of booking travel. Aesthetically, the software is clean, well organized and visually pleasing. Adding users is simple with mass uploads, and deactivating employees is just as easy.

    Cons

    While not necessarily a con, TravelBank is continuing to develop new enhancements to their system, which means continued changes for our employees. That said, they’re positive changes! There are many items on the roadmap for this year, like rental cars, and as a company that has a high annual travel spend, we can already see we will rely heavily on the upcoming features. As a newer travel platform in an industry that hasn’t seen much change or innovation to travel, we’re excited to see the enhancements that are being made by TravelBank.
    As we continue to grow in headcount, the reporting capabilities could be increased to support our needs and provide deeper visibility into employee travel. Being able to integrate with an HRIS to remove the manual process of adding/deactivating users would be a nice addition.

    Douglas A.
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    TravelBank nice!!

    Reviewed on 2020/06/09

    Pros

    Simplicity! The ease of taking pictures and uploading.

    Cons

    I want to be able to select the dates for my expense report. It expenses whatever is logged at the moment

    Showing 5 reviews of 115 Read all reviews

    TravelBank FAQs

    Below are some frequently asked questions for TravelBank.

    TravelBank offers the following pricing plans:

    • Pricing model: Free
    • Free Trial: Available

    Contact TravelBank for pricing information or visit https://travelbank.com/pricing/?utm_source=getapp

    We do not have any information about TravelBank features

    TravelBank has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    TravelBank supports the following languages:

    English

    TravelBank supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    TravelBank integrates with the following applications:

    Bill.com, Google Workspace, NetSuite, QuickBooks Online Advanced, Quickbooks Online, Xero

    TravelBank offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for TravelBank.