TravelBank

Leading all-in-one expense and travel management platform

4,7 /5 (105 reviews) Write a Review!

TravelBank Overview

What is TravelBank?

As Seen in "New Apps We Love, "Best Business Apps," and "Best of Business Travel" on the App Store, with TravelBank, businesses gain immediate control of their expense management and travel program, reducing company spend by 30% on average while improving employee happiness through a user-friendly design, fast expense reimbursements, and travel rewards program. Companies can create and deploy custom policies with ease, and have access to our in-house customer success team for expert support.

TravelBank Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Value for money

Contact TravelBank for pricing information or visit https://travelbank.com/pricing/?utm_source=getapp


TravelBank Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Automate expenses
Book flights
Earn while saving
One tap expense reports
Rewards for employees
TravelBank video TravelBank video TravelBank screenshot: Automate expenses TravelBank screenshot: Book flights TravelBank screenshot: Earn while saving TravelBank screenshot: One tap expense reports TravelBank screenshot: Rewards for employees

TravelBank Reviews

TravelBank Reviews

Overall rating
4,7
/
5
Excellent
76

Very good
26

Average
2

Poor
0

Terrible
1

Value for Money
4,7
Features
4,4
Ease of Use
4,6
Customer Support
4,7
97% recommended this app
Niara P.

Quick but sometimes confusing


Danny P.

Expense Report Generator

I emailed a question and had a response within a few hours.


Steve P.

Why TravelBank sucks


Edward R.

Pretty great so far, still learning the tool

Good visibility & useful for all planning needs


Brian W.

Perfect for keeping my records organized

With TravelBank, I do not have to worry about losing receipts.


Niara P.
Industry: Insurance
Company size: 11-50 Employees

Quick but sometimes confusing

Used Monthly for 6-12 months
Reviewed on 2018/03/06
Review Source: Capterra

Pros

Its an easy way to get reimbursed. I know that once I submit a charge, it will seamlessly be taken care of on the back end

Cons

Sometimes the expense report vs individual charges gets confusing. I'll create a charge but cannot figure out how to put it in an expense report to submit it or how to submit it without using a whole report (I don't have many expenses so I am often only submitting one charge)

Response from Travelator

Thanks for the review Niara!

You can submit expenses directly from the main "Expenses" screen by tapping "Submit" in the top-right on mobile, or clicking the 3-dot menu in the top-right on desktop; this will directly generate a report named "General Expenses" and submit it to your manager, and works great if you just have a few expenses each month.

To assign expenses to a report, all you have to do is create a new report first from the "Reports" section of the menu. You can then create expenses directly from the new report you've just created. Also, each time you create a new expense from the main "Expenses" screen you can choose to assign it to any open Report.

Hope that helps and let us know any time you have further questions or feedback!

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Danny P.
Industry: Telecommunications
Company size: 11-50 Employees

Expense Report Generator

Used Weekly for 1-5 months
Reviewed on 2020/11/18
Review Source: Capterra

I emailed a question and had a response within a few hours.

Pros

First, The ability to quickly take a photo of the receipt and later fill in the details when I have time. Second the ability to sync my credit card to the software, and third, I don't travel often but I do like the ability to be able to do all purchase and planning via this software.

Cons

I've been using the software for a week and only added a few entries, so far I've had a seamless experience, As of now I haven't found any cons

Response from Travelator

Hi Danny, we're glad you're having a great experience thus far, and enjoying our receipt capture, credit card sync, and customer support! If you run into any questions down the road, don't hesitate to reach out to us for help.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Steve P.
Industry: Computer Software
Company size: 51-200 Employees

Why TravelBank sucks

Used Weekly for 1-5 months
Reviewed on 2019/02/22
Review Source: Capterra

Pros

The chat feature is okay. Representatives will respond fairly quickly.

Cons

When booking my flight to Bahrain, the following happened:
1. They only booked 4 of the 6 legs I requested, leaving my final destination as Kuwait City rather than Bahrain
2. They didn't add my frequent flyer number to the reservation as I had requested
3. My preferred airlines disappeared from the list the day I went to make my reservation. After waiting several hours, one of the airlines returned literally minutes before I was heading out of the office on a vacation.
4. My selected itinerary was originally in budget, but after entering my details and clicking the confirm button, the price magically jumped $200 and required my manager to approve.
5. Seat selection was not available on all legs, and the ones I selected were ignored when the system made my reservation.

Response from Travelator

Steve, we¿re so sorry about this difficult experience, as it¿s certainly not up to our standards. Your Customer Success Manager will work with you directly on making this up to you, and also rest assured that everything we¿ve learned from this situation will go towards improving the future experience for you and all of our other users. Please don¿t hesitate to reach out any time for any further feedback or questions!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Edward R.
Industry: Electrical/Electronic Manufacturing
Company size: 51-200 Employees

Pretty great so far, still learning the tool

Used Monthly for 6-12 months
Reviewed on 2020/11/24
Review Source: Capterra

Good visibility & useful for all planning needs

Pros

Modern search for air travel was impressive, similar for rental car too.
Expenses are always a pain, nothing will ever stop that from being true.

Cons

Minor details like being able to ctrl + V a screenshot into the receipt window (like Jira does it) would make it a 5-star tool

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Brian W.
Industry: Education Management
Company size: 2-10 Employees

Perfect for keeping my records organized

Used Daily for 1+ year
Reviewed on 2020/04/29
Review Source: Capterra

With TravelBank, I do not have to worry about losing receipts.

Pros

It is very easy to simply photo my receipts and move on as I am traveling for my job. I love the simple way I can get a report with all the receipt photos at the end of the month. This makes it very easy to email to my office manager.

Cons

I wish there was a function that made it a bit easier at the end of the month for a single user. My company does not use the service system wide, so I have to put myself in as the employee and administrator. After I submit my month for approval, I have to approve it myself. Not a big deal, though.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,9/10
Based on 105 user ratings
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TravelBank Pricing

TravelBank Pricing

Starting from
N/A
Free Trial
Free
Subscription
Value for money

Contact TravelBank for pricing information or visit https://travelbank.com/pricing/?utm_source=getapp

Contact TravelBank for pricing information or visit https://travelbank.com/pricing/?utm_source=getapp

Value for Money
4,7/5
Based on 105 user ratings
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TravelBank Features

TravelBank Features

API
Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Inventory Management
Invoice Management
Online Booking Integration
Price Management
Promotions Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration
Features
4,4/5
Based on 105 user ratings
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Categories

Additional information for TravelBank

Additional information for TravelBank

Key features of TravelBank

  • Authentication & Security
  • Booking Management
  • Budget Control
  • Currency Conversion
  • Customizable Approvals
  • Employee Management
  • Employee Self Service
  • Expense Claims
  • Expense Tracking
  • Expense report generation
  • Fast reimbursements
  • Flight booking
  • General Ledger
  • General ledger integrations
  • Mobile Receipt Capture
  • Online Booking Integration
  • Project Budgeting
  • Receipt Upload
  • Third Party Integration
  • Travel Management

Benefits

  • All-in-one business travel & expenses

  • Curated flight booking platform for employees to book flights at special corporate rates

  • Employees can track and input expenses and management can review and approve expense reports.

  • Employers can offer 24 hour reimbursements through TravelBank.

  • Sync data through integrations with general ledger such as Quickbooks, NetSuite, Bill.com, and Xero.

  • TravelBank FAQs

    TravelBank FAQs

    Below are some frequently asked questions for TravelBank.

    Q. What type of pricing plans does TravelBank offer?

    TravelBank offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Available

    Contact TravelBank for pricing information or visit https://travelbank.com/pricing/?utm_source=getapp

    Q. What are the main features of TravelBank?

    TravelBank offers the following features:

    • Authentication & Security
    • Booking Management
    • Budget Control
    • Currency Conversion
    • Customizable Approvals
    • Employee Management
    • Employee Self Service
    • Expense Claims
    • Expense Tracking
    • Expense report generation
    • Fast reimbursements
    • Flight booking
    • General Ledger
    • General ledger integrations
    • Mobile Receipt Capture
    • Online Booking Integration
    • Project Budgeting
    • Receipt Upload
    • Third Party Integration
    • Travel Management

    Q. Who are the typical users of TravelBank?

    TravelBank has the following typical customers:

    Small Business, Non Profit, Freelancers, Mid Size Business

    Q. What languages does TravelBank support?

    TravelBank supports the following languages:

    English

    Q. What type of pricing plans does TravelBank offer?

    TravelBank has the following pricing plans:

    Free, Subscription

    Q. Does TravelBank support mobile devices?

    TravelBank supports the following devices:

    Android, iPhone

    Q. What other apps does TravelBank integrate with?

    TravelBank integrates with the following applications:

    Bill.com, Google Workspace, NetSuite, QuickBooks Online, QuickBooks Online Advanced, TSheets, Xero

    Q. What level of support does TravelBank offer?

    TravelBank offers the following support options:

    Phone Support, Online Support