TravelBank
About TravelBank
TravelBank is a cloud-based expense reporting software designed for corporate travel. It caters to the needs of small and midsize businesses by offering efficient management of various travel expenses including flights, accommodations, and more. It simplifies expense reporting by providing automated systems for generating expense reports and facilitating direct deposit reimbursements.
TravelBank allows employees to enter expenses either manually or by uploading images of receipts using their mobile phone camera. Users can also sync their credit cards and bank accounts with the solution and book flights at corporate rates. It automatically recommends less expensive services and calculates potential savings based on purchases.
TravelBank integrates with various third-party accounting applications such as QuickBooks, NetSuite, Bill.com, and Xero. It also offers a dedicated mobile application compatible with both iOS and Android devices, allowing users to manage expenses via their mobile devices.
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Alternatives
Zoho Expense
QuickBooks Online
NetSuite
SAP Concur
Reviews
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- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Money Saver
Reviewed on 2023/01/20
Pros
Highly recommend this software. It saves time and money
Cons
Nothing not to like. It helped and provided the discount needed.
- Industry: Government Relations
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent receipt tracking
Reviewed on 2023/01/12
Our account rep has been fantastic in addressing concerns, questions, and issues. I feel this...
Our account rep has been fantastic in addressing concerns, questions, and issues. I feel this company is growing and making continual improvements.
Pros
The mobile app makes uploading receipts a breeze…..open app, snap pic, go. For the 50 - 60 users in the field during the busy season this time saving app benefits both the user and management. Within the software, customization allowed for company specific coding which then produced the required report needed for import into the company’s accounting program.
Cons
The lack of automatic report integration into Quickbooks, via the Right Networks Remote Desktop, makes importing TB reports cumbersome. On line customer service needs improvement. 24/7 chat would be beneficial over an 8-5 Monday thru Friday service. Giving an automated chat response of ‘we’ll respond within a couple of hours’ does not bode well when time is critical.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Why TravelBank sucks
Reviewed on 2019/02/22
Pros
The chat feature is okay. Representatives will respond fairly quickly.
Cons
When booking my flight to Bahrain, the following happened:
1. They only booked 4 of the 6 legs I requested, leaving my final destination as Kuwait City rather than Bahrain
2. They didn't add my frequent flyer number to the reservation as I had requested
3. My preferred airlines disappeared from the list the day I went to make my reservation. After waiting several hours, one of the airlines returned literally minutes before I was heading out of the office on a vacation.
4. My selected itinerary was originally in budget, but after entering my details and clicking the confirm button, the price magically jumped $200 and required my manager to approve.
5. Seat selection was not available on all legs, and the ones I selected were ignored when the system made my reservation.
Response from U.S. Bank
Steve, we¿re so sorry about this difficult experience, as it¿s certainly not up to our standards. Your Customer Success Manager will work with you directly on making this up to you, and also rest assured that everything we¿ve learned from this situation will go towards improving the future experience for you and all of our other users. Please don¿t hesitate to reach out any time for any further feedback or questions!
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Expense Report Generator
Reviewed on 2020/11/18
I emailed a question and had a response within a few hours.
I emailed a question and had a response within a few hours.
Pros
First, The ability to quickly take a photo of the receipt and later fill in the details when I have time. Second the ability to sync my credit card to the software, and third, I don't travel often but I do like the ability to be able to do all purchase and planning via this software.
Cons
I've been using the software for a week and only added a few entries, so far I've had a seamless experience, As of now I haven't found any cons
Response from U.S. Bank
Hi Danny, we're glad you're having a great experience thus far, and enjoying our receipt capture, credit card sync, and customer support! If you run into any questions down the road, don't hesitate to reach out to us for help.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Saves a lot of time
Reviewed on 2023/01/17
We are glad we switched to this platform for expense report management. It's a struggle figuring...
We are glad we switched to this platform for expense report management. It's a struggle figuring out some of the features each month like running the report correctly to export into our accounting software.
Pros
it eliminates expenses reports on spreadsheets
Cons
support takes a while and is only available via chat
Alternatives Considered
SAP ConcurReasons for Switching to TravelBank
TravelBank has an affiliation with US Bank, our corporate credit card bankTravelBank FAQs
Below are some frequently asked questions for TravelBank.Q. What type of pricing plans does TravelBank offer?
TravelBank offers the following pricing plans:
- Starting from: US$10.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
All TravelBank products offer transparent pricing with no hidden fees. Quoted prices are per user per month.
Q. Who are the typical users of TravelBank?
TravelBank has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TravelBank support?
TravelBank supports the following languages:
English
Q. Does TravelBank support mobile devices?
TravelBank supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TravelBank integrate with?
TravelBank integrates with the following applications:
Auth0, BILL Accounts Payable & Receivable, BambooHR, Brex, Citrix DaaS, Duo Security, GUSTO PRODUCT SUITE, Google Workspace, Keeper, LastPass, NetSuite, Okta, OneLogin, Oracle Energy and Water, Paychex Flex, Paycom, Paycor, Plaid, Professional Services Cloud, QuickBooks Online, QuickBooks Online Advanced, Rippling, TriNet, TriNet HR Plus, Workday Financial Management, Xero
Q. What level of support does TravelBank offer?
TravelBank offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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Expense Report Software
