Hey Oliver

I have used many other marketing automation tools before but Hey Oliver is not tedious and painful to work with. It just takes seconds to setup campaigns and monitor the whole thing. Beautiful user (graphic) experience and easy smart segmentation building with advanced logic. With Hey Oliver, it's not a matter of "Can we do it?" it's more so "How can we do it?

There's a lot to learn, as there would be in an platform worth investing in. With marketing automation, if you make a mistake as a beginner, it can be amplified to your entire audience before you realize it. Landing page and form functionality are good, but not cutting edge.

I found it very easy to set up, integrate with my site, etc.I love all the capabilities but really wanted the chat feature.

I am regularly logged out! I log in the morning, set myself to AVAILABLE for the chat feature, but the system times out and logs me out, so I end up missing inquiries from customers. And then, I often end up with questions but no way to get in tough with the person...even though I am sitting with the app open. Argh! I stopped using it as a result.

The concept of the All in one platform for all the marketing was well built, with the right capabilities and settings

The product has no updates, and there're some important bugs that make the experience not perfect, the UI is becoming slowly old, and the main focus of the company is selling lifetime licenses instead of MRR (Monthly Recurring Revenue)

It saves so much stress out of the company's marketing department. We have every information we need for each visitor and with automated running campaigns we make them more engaged and potential clients. What i think benefits Hey Oliver is the fact that everything that we need in marketing it has it on it's platform. All the tools are there and easy to use for our marketing team. That's what differentiated it for me from other platforms.

Something that we don't really like is that the live view, i believe so, is updated every 5 minutes. If it is please consider making it update a bit faster.

I like the philosophy on how it helps us nurture and target our website visitors. It is easy to implement online and offline marketing campaigns based on what our visitors are interested in and this is quite effective, especially the push notifications because we bring those visitors back to our site. I like the auto-pilot feature too because it saves a lot of time.

Maybe a social media monitoring feature but this is not a major issue for us. Also customized user fields.