Arborgold

Lawn care, landscape & tree service management

4,6 /5 (54 reviews) Write a Review!

Arborgold Overview

What is Arborgold?

Arborgold is customer management software for tree, lawn and landscape companies of all sizes designed to help streamline business processes from estimates and invoicing, to customer management and marketing. With Arborgold, office teams and production crews are able to access customer, job and billing information in real time and utilize features for bids and estimates, job scheduling, resource management, accounting, and more.

Arborgold stores all phone messages and appointments to make them instantly available to sales reps in the field. Users can search leads and customers by name, address, email, phone number, invoice number, job site, and more, and review account activity at any time. Tools for job scheduling allow jobs to be broken down into several tasks or services, and provide users with the fastest way to each job site by automatically organizing all jobs by best possible route. Users can filter any unscheduled work by area, type, inventory, equipment, and visualize them on a map.

Arborgold’s proposal module comes with a variety of existing templates, and also allows users to custom design proposals and templates for repeated use. Tools for billing and invoicing automatically queue up billable jobs for invoicing in real time, once work orders are marked as complete. Users can bill services either together or separately, and send accurate invoices to clients via email or print, for immediate payment. Integration with QuickBooks helps avoid manual entry of transactions, and new customers and service items are automatically entered in to the system.

Automated email marketing features are useful for announcing new services and followups, and allow for cross-selling to help uncover new sales from existing customers. The voice broadcasting feature allows office teams to set up new service notifications, on-site job appointment reminders, past due invoice reminders, and more.

Arborgold Overview

Pricing

Starting from
US$59,00/month

Pricing options

Free Trial
Subscription
Value for money

Sprout: $59 per month

Entrepreneur: $99 per month

Premium: $149 per month

Ultimate: $179 per month


Arborgold Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
English

Media

Just one click to organize all jobs in the best possible route/order, showing crews the fastest way to each job site
Simplify invoicing, cash receipts, and statements, and sync to QuickBooks with no double entry issues
Manage jobs and services from one screen, and bill services either together or separately
Automate renewals and pre-pay letters for repeat services
Track all direct job costs including employees, equipment, and inventory with job costing and hour variance reporting
The customer portal allows users to view and approve proposals, view job history, and jobs in progress
Arborgold video Arborgold screenshot: Just one click to organize all jobs in the best possible route/order, showing crews the fastest way to each job site Arborgold screenshot: Simplify invoicing, cash receipts, and statements, and sync to QuickBooks with no double entry issues Arborgold screenshot: Manage jobs and services from one screen, and bill services either together or separately Arborgold screenshot: Automate renewals and pre-pay letters for repeat services Arborgold screenshot: Track all direct job costs including employees, equipment, and inventory with job costing and hour variance reporting Arborgold screenshot: The customer portal allows users to view and approve proposals, view job history, and jobs in progress

Arborgold Reviews

Arborgold Reviews

Overall rating
4,6
/
5
Excellent
40

Very good
9

Average
4

Poor
1

Terrible
0

Value for Money
4,4
Features
4,5
Ease of Use
4,2
Customer Support
4,8
91% recommended this app
Pete H.

Arborgold Rocks!

A complete picture of my operation. The 'costing' system is awesome. If you know your breakeven point the costing system will show you instantly where you are financially.


W curby H.

Arborgold

The customer service is exceptional. They are all very helpful, just what you want in a software company. If you've ever had a bad experience with a software company, you know what I'm talking about!


Gabriel E.

Exceptional Customer Support

Very positive


Nancy S.

Way too slow to be productive...

It's a very expensive software, maybe for a small tree or landscape company it would work but for us not cost effective.


Salma O.

Amazing


Pete H.
Industry: Environmental Services
Company size: 2-10 Employees

Arborgold Rocks!

Used Daily for 2+ years
Reviewed on 2018/11/23
Review Source: Capterra

A complete picture of my operation. The 'costing' system is awesome. If you know your breakeven point the costing system will show you instantly where you are financially.

Pros

1) Easy to use
2) Incredibly functional
3) Excellent Communication capabilities from the phone center to the invoicing.
4) Excellent customer support

Cons

Some things that should be part of the system are not getting updated. In particular I have been asking for a link on Mobile Crew to the Maintenance file so that Un billlable hours can be applied to equipment or any other item when the crew is not working.

Response from Tree Management Systems

Thank you Pete for your great review! We appreciate all feedback. We're so happy Arborgold is helping you effectively manage your business. Regarding Mobile Crew, I've passed on your comments and suggestion to our product development team for additional follow up. Please keep an eye out for more information on mobile app updates as we're adding new features and enhancements almost quarterly!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

W curby H.
Industry: Construction
Company size: 11-50 Employees

Arborgold

Used Daily for 1+ year
Reviewed on 2019/10/03
Review Source: Capterra

The customer service is exceptional. They are all very helpful, just what you want in a software company. If you've ever had a bad experience with a software company, you know what I'm talking about!

Pros

The ability to use multi-day projects. The SCM is great, and this really helps with our inventory counts. The job costing is amazing.

Cons

We have a love/hate with the amount of updates, and new uses that they release. They seem to upgrade the program every couple of months.

Response from Tree Management Systems

Thank you Curby for your review! We appreciate all feedback. We're so happy Arborgold is helping you effectively manage your business!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Gabriel E.
Industry: Environmental Services
Company size: 2-10 Employees

Exceptional Customer Support

Used Daily for 1+ year
Reviewed on 2020/09/24
Review Source: Capterra

Very positive

Pros

Customer support is quick to offer advice, solutions, or changes to improve functionality. Frequent updates and training videos are helpful to learn the variety of features.

Cons

Arborgold has many features of varying degrees of complexity. Sometimes it is difficult to navigate until familiar with the baseline functionality. This however, becomes extremely valuable once a business takes the time to really learn how to use the software. While it may be overwhelming at first, AG support is quick to offer guidance.

Response from Tree Management Systems

Thank you for your positive review, Gabriel! We appreciate your great feedback about our support team. We're so happy Arborgold is helping you manage your business.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Nancy S.
Company size: 51-200 Employees

Way too slow to be productive...

Used Daily for 2+ years
Reviewed on 2017/11/08
Review Source: SoftwareAdvice

It's a very expensive software, maybe for a small tree or landscape company it would work but for us not cost effective.

Pros

ArborGold has a lot of capability and features. It's Industry specific so if your'e an Arborist, it has wonderful insight into your business and trade.

Cons

Its platform is access and it runs very slow. When generating reports especially, go get a coffee, do your nails and get lunch because it is a dog. I use Quickbooks too and got spoiled with there split second results. Also, customer service is great when you're buying the product and often absent when you own it. Then any custom reports you need is an upcharge. We switched back to QB...

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Salma O.
Industry: Construction
Company size: 11-50 Employees

Amazing

Used Daily for 2+ years
Reviewed on 2020/10/12
Review Source: Capterra

Pros

There are many tools to help a tree company succeed and stay organized. Any time I am stuck with something I get immediate help and guidance. They have many webinars to help with everything!

Cons

Don't have any cons at the moment. Everything has been great!

Response from Tree Management Systems

Thank you Salma for your review! We appreciate all feedback. We're so happy Arborgold is helping your tree care business effectively manage day to day operations!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 54 user ratings
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Arborgold Pricing

Arborgold Pricing

Starting from
US$59,00/month
Free Trial
Subscription
Value for money

Sprout: $59 per month

Entrepreneur: $99 per month

Premium: $149 per month

Ultimate: $179 per month

Sprout: $59 per month

Entrepreneur: $99 per month

Premium: $149 per month

Ultimate: $179 per month

Value for Money
4,4/5
Based on 54 user ratings
Compare value for money rating with alternatives
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Arborgold Features

Arborgold Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,5/5
Based on 54 user ratings
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Categories

Additional information for Arborgold

Additional information for Arborgold

Key features of Arborgold

  • Appointment management
  • Automated billing
  • Automated scheduling
  • Cash flow statement
  • Click-through tracking
  • Client portal
  • Commission management
  • Contact management
  • Cost estimating
  • Credit card processing
  • Customizable billing
  • Document management
  • Electronic payments
  • Email integration
  • Email marketing
  • Engagement analytics
  • Estimating
  • Follow-up scheduling
  • Groundskeeping
  • Inventory management
  • Inventory tracking
  • Invoice management
  • Invoices
  • Irrigation tracking
  • Job costing
  • Job management
  • Job scheduling
  • Job tracking
  • Landscape design
  • Mailing list management
  • Order approval
  • Order management
  • Performance reports
  • Plant database
  • Productivity reporting
  • Profit / loss
  • Progress tracking
  • Proposal generation
  • Quotes / estimates
  • Receipt management
  • Request routing
  • Resource management
  • Route optimization
  • Routing
  • Sales reporting
  • Scheduling & appointments
  • Self-service portal
  • Status tracking
  • Third party integration
  • Work history

Benefits

  • Arborgold cloud and mobile apps offer features such as estimating, job scheduling, routing, marketing, invoicing and billing for complete customer and job management while on the go.

  • Eliminate errors and double entry for invoicing, cash receipts, and statements by syncing data directly to QuickBooks.

  • Arborgold helps companies sell more services and products through efficient sales and operations modules such as CRM, calls and appointments, and bids & estimates.

  • Save time, money and gas by organizing all jobs by the best possible route, and provide crews with the most efficient way to each job site.

  • The appointment calendar helps team members stay connected to clients by notifying them of any new phone messages via SMS, and helps keep track of daily tasks.

  • Arborgold FAQs

    Arborgold FAQs

    Below are some frequently asked questions for Arborgold.

    Q. What type of pricing plans does Arborgold offer?

    Arborgold offers the following pricing plans:

    Starting from: US$59,00/month

    Pricing model: Subscription

    Free Trial: Available

    Sprout: $59 per month Entrepreneur: $99 per month Premium: $149 per month Ultimate: $179 per month

    Q. What are the main features of Arborgold?

    Arborgold offers the following features:

    • Appointment management
    • Automated billing
    • Automated scheduling
    • Cash flow statement
    • Click-through tracking
    • Client portal
    • Commission management
    • Contact management
    • Cost estimating
    • Credit card processing
    • Customizable billing
    • Document management
    • Electronic payments
    • Email integration
    • Email marketing
    • Engagement analytics
    • Estimating
    • Follow-up scheduling
    • Groundskeeping
    • Inventory management
    • Inventory tracking
    • Invoice management
    • Invoices
    • Irrigation tracking
    • Job costing
    • Job management
    • Job scheduling
    • Job tracking
    • Landscape design
    • Mailing list management
    • Order approval
    • Order management
    • Performance reports
    • Plant database
    • Productivity reporting
    • Profit / loss
    • Progress tracking
    • Proposal generation
    • Quotes / estimates
    • Receipt management
    • Request routing
    • Resource management
    • Route optimization
    • Routing
    • Sales reporting
    • Scheduling & appointments
    • Self-service portal
    • Status tracking
    • Third party integration
    • Work history

    Q. Who are the typical users of Arborgold?

    Arborgold has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Arborgold support?

    Arborgold supports the following languages:

    English

    Q. What type of pricing plans does Arborgold offer?

    Arborgold has the following pricing plans:

    Subscription

    Q. Does Arborgold support mobile devices?

    Arborgold supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Arborgold integrate with?

    Arborgold integrates with the following applications:

    BirdEye, Google Calendar, Keap, Keap, QuickBooks Online Advanced, Twilio

    Q. What level of support does Arborgold offer?

    Arborgold offers the following support options:

    Phone Support, Online Support, Knowledge Base