About Arborgold

Arborgold is customer management software for tree, lawn and landscape companies of all sizes designed to help streamline business processes from estimates and invoicing, to customer management and marketing. With Arborgold, office teams and production crews are able to access customer, job and billing information in real time and utilize features for bids and estimates, job scheduling, resource management, accounting, and more.

Arborgold stores all phone messages and appointments to make them instantly available to sales reps in the field. Users can search leads and customers by name, address, email, phone number, invoice number, job site, and more, and review account activity at any time. Tools for job scheduling allow jobs to be broken down into several tasks or services, and provide users with the fastest way to each job site by automatically organizing all jobs by best possible route. Users can filter any unscheduled work by area, type, inventory, equipment, and visualize them on a map.

Arborgold’s proposal module comes with a variety of existing templates, and also allows users to custom design proposals and templates for repeated use. Tools for billing and invoicing automatically queue up billable jobs for invoicing in real time, once work orders are marked as complete. Users can bill services either together or separately, and send accurate invoices to clients via email or print, for immediate payment. Integration with QuickBooks helps avoid manual entry of transactions, and new customers and service items are automatically entered in to the system.

Automated email marketing features are useful for announcing new services and followups, and allow for cross-selling to help uncover new sales from existing customers. The voice broadcasting feature allows office teams to set up new service notifications, on-site job appointment reminders, past due invoice reminders, and more.

Key benefits of Arborgold

  • Arborgold cloud and mobile apps offer features such as estimating, job scheduling, routing, marketing, invoicing and billing for complete customer and job management while on the go.

  • Eliminate errors and double entry for invoicing, cash receipts, and statements by syncing data directly to QuickBooks.

  • Arborgold helps companies sell more services and products through efficient sales and operations modules such as CRM, calls and appointments, and bids & estimates.

  • Save time, money and gas by organizing all jobs by the best possible route, and provide crews with the most efficient way to each job site.

  • The appointment calendar helps team members stay connected to clients by notifying them of any new phone messages via SMS, and helps keep track of daily tasks.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United States

    Supported Languages

    English

    Images

    Just one click to organize all jobs in the best possible route/order, showing crews the fastest way to each job site
    Simplify invoicing, cash receipts, and statements, and sync to QuickBooks with no double entry issues
    Manage jobs and services from one screen, and bill services either together or separately
    Automate renewals and pre-pay letters for repeat services
    Track all direct job costs including employees, equipment, and inventory with job costing and hour variance reporting
    The customer portal allows users to view and approve proposals, view job history, and jobs in progress
    View 7 more
    Arborgold video
    Arborgold screenshot: Just one click to organize all jobs in the best possible route/order, showing crews the fastest way to each job site Arborgold screenshot: Simplify invoicing, cash receipts, and statements, and sync to QuickBooks with no double entry issues Arborgold screenshot: Manage jobs and services from one screen, and bill services either together or separately Arborgold screenshot: Automate renewals and pre-pay letters for repeat services Arborgold screenshot: Track all direct job costs including employees, equipment, and inventory with job costing and hour variance reporting Arborgold screenshot: The customer portal allows users to view and approve proposals, view job history, and jobs in progress

    Features

    Total features of Arborgold: 62

    • Appointment Management
    • Appointment Scheduling
    • Automated Scheduling
    • Billing & Invoicing
    • Cash Flow Management
    • Click Tracking
    • Client Portal
    • Commission Management
    • Contact Management
    • Contract/License Management
    • Cost Estimating
    • Credit Card Processing
    • Customer Database
    • Customer Management
    • Dispatch Management
    • Document Management
    • Electronic Payments
    • Email Management
    • Email Marketing
    • Employee Management
    • Engagement Analytics
    • Equipment Management
    • Estimating
    • For Arborists
    • Groundskeeping Management
    • Inspection Management
    • Inventory Control
    • Inventory Management
    • Inventory Tracking
    • Invoice Management
    • Irrigation Tracking
    • Job Costing
    • Job Management
    • Job Scheduling
    • Job Tracking
    • Landscape Design
    • Mailing List Management
    • Mobile Access
    • Order Management
    • Order Processing
    • Performance Metrics
    • Photos / Images
    • Productivity Analysis
    • Profit/Loss Statement
    • Progress Tracking
    • Proposal Generation
    • Quotes/Estimates
    • Receipt Management
    • Recurring Appointments
    • Request Assignment
    • Resource Management
    • Route Optimization
    • Routing
    • Sales Reports
    • Scheduling
    • Self Service Portal
    • Status Tracking
    • Third Party Integrations
    • Time Tracking
    • Vegetation Mapping
    • Work History
    • Work Order Management

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    Reviews

    Overall rating

    4,6 /5
    (54)
    Value for Money
    4,4/5
    Features
    4,5/5
    Ease of Use
    4,2/5
    Customer Support
    4,8/5

    Already have Arborgold?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 54
    Pete H.
    Overall rating
    • Industry: Environmental Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Arborgold Rocks!

    Reviewed on 2018/11/23

    A complete picture of my operation. The 'costing' system is awesome. If you know your breakeven...

    A complete picture of my operation. The 'costing' system is awesome. If you know your breakeven point the costing system will show you instantly where you are financially.

    Pros

    1) Easy to use
    2) Incredibly functional
    3) Excellent Communication capabilities from the phone center to the invoicing.
    4) Excellent customer support

    Cons

    Some things that should be part of the system are not getting updated. In particular I have been asking for a link on Mobile Crew to the Maintenance file so that Un billlable hours can be applied to equipment or any other item when the crew is not working.

    Response from Tree Management Systems

    Thank you Pete for your great review! We appreciate all feedback. We're so happy Arborgold is helping you effectively manage your business. Regarding Mobile Crew, I've passed on your comments and suggestion to our product development team for additional follow up. Please keep an eye out for more information on mobile app updates as we're adding new features and enhancements almost quarterly!

    W curby H.
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Arborgold

    Reviewed on 2019/10/03

    The customer service is exceptional. They are all very helpful, just what you want in a software...

    The customer service is exceptional. They are all very helpful, just what you want in a software company. If you've ever had a bad experience with a software company, you know what I'm talking about!

    Pros

    The ability to use multi-day projects. The SCM is great, and this really helps with our inventory counts. The job costing is amazing.

    Cons

    We have a love/hate with the amount of updates, and new uses that they release. They seem to upgrade the program every couple of months.

    Response from Tree Management Systems

    Thank you Curby for your review! We appreciate all feedback. We're so happy Arborgold is helping you effectively manage your business!

    Mary B.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Slow Slow Slow Software.

    Reviewed on 2016/11/10

    Gave Arbor about 5 years while the used my buisness to beta test their flawed software. Could not...

    Gave Arbor about 5 years while the used my buisness to beta test their flawed software. Could not have been a bigger waste of time. Everything, every command, took multiple clicks, forever to refresh, just poor design and half the time I was on the phone with support for the same problems over and over again. It was very expensive and they were always changing it. again, get the product together before you sell it. Improvements were constantly promised but were never really delivered when you compare this to other programs. We don't have time to relearn everything every time you update. It is just a slow program. We switched to LMN and feel positively SAVED from Arbor Gold despair. Much more intuitive and speed and ease of use is incredible. And it does more! I gave way too much of my time to this inferior program.

    Response from Tree Management Systems

    Mary we're very sorry you weren't completely satisfied. Our records show that you came on board with us when we had our desktop installation Windows product, and then you migrated to Arborgold Cloud. Over the lifespan of your 5 year relationship with our products, we can see only six support tickets on file in the last two and a half years that you used Arborgold Cloud. None of the six support tickets were related to the speed of the cloud software. We do thank you for the 5 star rating on our support team. If they were made aware of any speed concerns they could have helped troubleshoot by running diagnostics tests. Low bandwidth, firewalls, internal networks, browsers etc can all impact speed performance. Again, we're sorry we couldn't have helped you troubleshoot your speed issue. We wish you the best that business growth can bring.

    Laura D.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Changed our business!

    Reviewed on 2019/08/02

    AMAZING!

    AMAZING!

    Pros

    This product has changed the way we do business. It's helped us create a more professional look to our proposals, provides real-time information at the fingertips of the employees as they need it and is overall a very impressive software!

    Cons

    Not much, I would have liked for it to allow me to do my AP through it as well since I'm moving away from Quickbooks.

    Josh G.
    Overall rating
    • Industry: Environmental Services
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Positive

    Reviewed on 2019/10/16

    Very good. We are happy with this service.

    Very good. We are happy with this service.

    Pros

    Very professional and nice to show our clients a quality product.

    Cons

    Takes a while to understand how to utilize this software to fullest potential. Kind of expensive

    Showing 5 reviews of 54 Read all reviews

    Arborgold FAQs

    Below are some frequently asked questions for Arborgold.

    Arborgold offers the following pricing plans:

    • Starting from: US$59,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Sprout: $59 per month Entrepreneur: $99 per month Premium: $149 per month Ultimate: $179 per month

    We do not have any information about Arborgold features

    Arborgold has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Arborgold supports the following languages:

    English

    Arborgold supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Arborgold integrates with the following applications:

    Google Calendar, Keap, QuickBooks Online Advanced, Twilio Voice

    Arborgold offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

    Related categories

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