FarEye

Customer-Centric Delivery Platform

4,6 /5 (12 reviews) Write a Review!

FarEye Overview

What is FarEye?

FarEye is a SaaS platform which enables brands to orchestrate, track and optimize their logistics operations. FarEye offers solutions across real-time visibility, last mile execution, order orchestration and customer experience. The platform is customizable & scalable, as it allows businesses to design workflows or pick from a pre-loaded enterprise-grade process library.

FarEye also comes with pre-integrations with logistics partners across multiple countries thereby assuring them of a seamless and secure way to integrate with their IT systems. They can make better informed carrier-selection decisions.

FarEye Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
One Time License
Subscription
Value for money

Contact FarEye for pricing information.


FarEye Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, English, Finnish, Portuguese, Spanish, Thai

Media

Track key performance indicators on a single customizable dashboard. This is specially helpful for the C-suite to monitor the overall health of your logistics ecosystem.
Get chain of custody visibility with FarEye and keep a tab on the as-is status of your shipment.
Get real-time visibility in to in-transit shipments. Identify stoppages, break times and adherence to planned routes in order to achieve on-time deliveries.
Ensure on-time delivery of on-demand deliveries especially significant in hyperlocal scenarios where your SLAs are same-day or same-hour. Leverage real-time dynamic routing to boost delivery efficiency and productivity.
Get predictive ETA visibility into all your shipments and slot them as on-time, delayed and early arrival. This can help you mitigate delays with the required checks and corrective actions.
Assign routes in teal-time based on incoming orders, geo-fence, geocodes and driver availability.
FarEye video FarEye video FarEye video FarEye video FarEye screenshot: Track key performance indicators on a single customizable dashboard. This is specially helpful for the C-suite to monitor the overall health of your logistics ecosystem. FarEye screenshot: Get chain of custody visibility with FarEye and keep a tab on the as-is status of your shipment. FarEye screenshot: Get real-time visibility in to in-transit shipments. Identify stoppages, break times and adherence to planned routes in order to achieve on-time deliveries. FarEye screenshot: Ensure on-time delivery of on-demand deliveries especially significant in hyperlocal scenarios where your SLAs are same-day or same-hour. Leverage real-time dynamic routing to boost delivery efficiency and productivity. FarEye screenshot: Get predictive ETA visibility into all your shipments and slot them as on-time, delayed and early arrival. This can help you mitigate delays with the required checks and corrective actions. FarEye screenshot: Assign routes in teal-time based on incoming orders, geo-fence, geocodes and driver availability.

FarEye Reviews

FarEye Reviews

Overall rating
4,6
/
5
Excellent
7

Very good
5

Average
0

Poor
0

Terrible
0

Value for Money
4,5
Features
4,4
Ease of Use
4,3
Customer Support
4,6
100% recommended this app
Nitin J.

Awesome Product


Pasala D.

Last mile delivery app

Ontime delivery percentage is at 95%


Guni B.

Mara Xpress

We have had a roller coaster of an experience with Fareye. It was great some times but on other occasions it slowed us down. The system was not able to adapt to our new requirements quickly so it took sometime for the processes to become stable. Existing process configurations worked fine but the new developments have been challenging. We are now able to use the basic functionalities of the system but it is yet to reach the optimum level of utilisation.
There are some core functionalities that are missing from the system which make us using the system sub optimal. Some of the flow in processes is not seamless and we are still required to use manual intervention.
Having said that, we thank Fareye for being there during our start-up phase and being patient and tolerant with our requirements. We have had a great phase of growth over the last few months and Fareye has a very important role to play in that. We are now headed into the next phase and need Fareye more than ever to be on top of their game and an integral part of our journey.


Khaja M.

UPS<>FAREYE

Helps in complete visibility of shipments, at each point. Reduces the risk of losing shipments.


Rajesh S.

FarEye feedback

easy to use by them, easy to carry with them, real time update facility.


Nitin J.
Industry: Food & Beverages
Company size: 501-1 000 Employees

Awesome Product

Used Daily for 2+ years
Reviewed on 2020/03/04
Review Source: Capterra

Pros

Ease of usage and almost Nil manual data inputs

Cons

Some times integration with our company software gets stuck

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Pasala D.
Industry: Retail
Company size: 10 000+ Employees

Last mile delivery app

Used Daily for 2+ years
Reviewed on 2020/02/25
Review Source: Capterra

Ontime delivery percentage is at 95%

Pros

It's features and support which helps for last mile deliveries very effectively

Cons

need to Keep up the resources to handle to support business needs

Response from FarEye

Thank you for the review.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Guni B.
Industry: Transportation/Trucking/Railroad
Company size: 51-200 Employees

Mara Xpress

Used Daily for 6-12 months
Reviewed on 2016/09/14
Review Source: Capterra

We have had a roller coaster of an experience with Fareye. It was great some times but on other occasions it slowed us down. The system was not able to adapt to our new requirements quickly so it took sometime for the processes to become stable. Existing process configurations worked fine but the new developments have been challenging. We are now able to use the basic functionalities of the system but it is yet to reach the optimum level of utilisation.
There are some core functionalities that are missing from the system which make us using the system sub optimal. Some of the flow in processes is not seamless and we are still required to use manual intervention.
Having said that, we thank Fareye for being there during our start-up phase and being patient and tolerant with our requirements. We have had a great phase of growth over the last few months and Fareye has a very important role to play in that. We are now headed into the next phase and need Fareye more than ever to be on top of their game and an integral part of our journey.

Pros

quick turn around time on most configurations that are already present in the system architecture The team has been flexible and open to implementing our requirements and receive feedback. Saroj has been a great support for our business and we really appreciate his patience and effort.

Cons

The process flow is not seamless for us to avoid manual interventions. Some core functionalities are yet to be developed which are taking time, such as the phone no as the core search criteria.
We haven't been able to use the routing because it does not work well in the UAE scenario and uses aerial distances. We have found it easier to do this manually for now.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Khaja M.
Industry: Logistics & Supply Chain
Company size: 10 000+ Employees

UPS<>FAREYE

Used Daily for 6-12 months
Reviewed on 2020/02/28
Review Source: Capterra

Helps in complete visibility of shipments, at each point. Reduces the risk of losing shipments.

Pros

This software is customisable and easy to use, which increases the visibility in our last mile delivery processes. The same looking for the warehouse process as well. Also, the Reporting functions.

Cons

There are few function cannot be configured, like changes in Speed,Transaction pages and Also Job window screen.

Response from FarEye

Thank you for the review.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Rajesh S.
Industry: Health, Wellness & Fitness
Company size: 1 001-5 000 Employees

FarEye feedback

Used Weekly for 2+ years
Reviewed on 2020/03/03
Review Source: Capterra

easy to use by them, easy to carry with them, real time update facility.

Pros

Real time tracking, demonstration by the team and continuously adding new features in the app.

Cons

Integration failures and less human touch

Response from FarEye

Thanks for your review.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9/10
Based on 12 user ratings
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FarEye Pricing

FarEye Pricing

Starting from
N/A
Free Trial
One Time License
Subscription
Value for money

Contact FarEye for pricing information.

Contact FarEye for pricing information.

Value for Money
4,5/5
Based on 12 user ratings
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FarEye Features

FarEye Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Delivery Tracking
Dispatch Management
GPS
Location Tracking
Order Management
Order Tracking
Real Time Data
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Management
Route Optimization
Shipping Management
Status Tracking
Third Party Integration
Transportation Management
Features
4,4/5
Based on 12 user ratings
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Categories

Additional information for FarEye

Additional information for FarEye

Key features of FarEye

  • Automatic reminders
  • Business process control
  • Business process management
  • Customer experience management
  • Dashboard creation
  • Delivery happiness score
  • Drag & drop interface
  • Easy return option
  • Electronic payments
  • Electronic signature capture
  • Employee location tracking
  • Employee management
  • Feedback collection
  • Gamification
  • Geographic maps
  • Geolocation
  • Job scheduling
  • Job tracking
  • Performance reports
  • Predictive analytics
  • Productivity reporting
  • Quote management
  • Real time monitoring
  • Real time updates
  • Resource allocation
  • Role-based permissions
  • Route optimization
  • SMS integration
  • Scheduling
  • Service history tracking
  • Summary reports
  • Technician management
  • Time & attendance tracking
  • Visual analytics

Benefits

  • Real-time visibility - This enables organizations to track shipment across modes (Ocean, FTL, LTL & Parcel) and view delays predictively. Stakeholders can view exceptions and collaborate in real-time and negotiate with carriers based on performance-based (KPIs) insights. They can also view digital proofs of delivery which reduces lead time.

  • Last mile execution - A logistics orchestration platform enables organizations to improve driver productivity and achieve increased on-time deliveries/SLA adherence. They can also track in-transit shipments and drivers in real-time. The platform allows execution of established standard operating procedures and collects proof of deliveries.

  • Multi-Enterprise Collaboration - Managers can schedule orders and gain order-level visibility by deploying an orchestration platform. They can also synchronize it with WMS and TMS to plan and process updates. Shipping managers can allocate orders to 3PL/Transporters. The platform allows them to generate shipping labels, process order change requests(reschedule, special requests) and enable returns.

  • Experience Loyalty - It makes deliveries customer-centric across industries. Consumers can schedule delivery dates/slots and track order status in real-time. The platform empowers retailers to deliver branded experience to end-consumers and provide personalized product recommendations.

  • FarEye FAQs

    FarEye FAQs

    Below are some frequently asked questions for FarEye.

    Q. What type of pricing plans does FarEye offer?

    FarEye offers the following pricing plans:

    Pricing model: One Time License, Subscription

    Free Trial: Not Available

    Contact FarEye for pricing information.

    Q. What are the main features of FarEye?

    FarEye offers the following features:

    • Automatic reminders
    • Business process control
    • Business process management
    • Customer experience management
    • Dashboard creation
    • Delivery happiness score
    • Drag & drop interface
    • Easy return option
    • Electronic payments
    • Electronic signature capture
    • Employee location tracking
    • Employee management
    • Feedback collection
    • Gamification
    • Geographic maps
    • Geolocation
    • Job scheduling
    • Job tracking
    • Performance reports
    • Predictive analytics
    • Productivity reporting
    • Quote management
    • Real time monitoring
    • Real time updates
    • Resource allocation
    • Role-based permissions
    • Route optimization
    • SMS integration
    • Scheduling
    • Service history tracking
    • Summary reports
    • Technician management
    • Time & attendance tracking
    • Visual analytics

    Q. Who are the typical users of FarEye?

    FarEye has the following typical customers:

    Large Enterprises, Public Administrations, Mid Size Business

    Q. What languages does FarEye support?

    FarEye supports the following languages:

    Arabic, English, Finnish, Portuguese, Spanish, Thai

    Q. What type of pricing plans does FarEye offer?

    FarEye has the following pricing plans:

    One Time License, Subscription

    Q. Does FarEye support mobile devices?

    FarEye supports the following devices:

    Android

    Q. What other apps does FarEye integrate with?

    We do not have any information about what integrations FarEye has

    Q. What level of support does FarEye offer?

    FarEye offers the following support options:

    Phone Support, Online Support, Video Tutorials