FarEye

FarEye

Enabling Digital Logistics

4.8/5 (8 reviews)

FarEye Overview

FarEye is the best logistics management software for Enterprises to manage the logistics operations at different levels

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

FarEye Reviews

Overall rating
4.8/5
100% positive reviews
6
Excellent
2
Very good
0
Average
0
Poor
0
Terrible
Guni B.

Mara Xpress

Used Daily for 6-12 months
Reviewed on 2016/09/14
Review Source: Capterra

We have had a roller coaster of an experience with Fareye. It was great some times but on other occasions it slowed us down. The system was not able to adapt to our new requirements quickly so it took sometime for the processes to become stable. Existing process configurations worked fine but the new developments have been challenging. We are now able to use the basic functionalities of the system but it is yet to reach the optimum level of utilisation.
There are some core functionalities that are missing from the system which make us using the system sub optimal. Some of the flow in processes is not seamless and we are still required to use manual intervention.
Having said that, we thank Fareye for being there during our start-up phase and being patient and tolerant with our requirements. We have had a great phase of growth over the last few months and Fareye has a very important role to play in that. We are now headed into the next phase and need Fareye more than ever to be on top of their game and an integral part of our journey.

Pros

quick turn around time on most configurations that are already present in the system architecture The team has been flexible and open to implementing our requirements and receive feedback. Saroj has been a great support for our business and we really appreciate his patience and effort.

Cons

The process flow is not seamless for us to avoid manual interventions. Some core functionalities are yet to be developed which are taking time, such as the phone no as the core search criteria.
We haven't been able to use the routing because it does not work well in the UAE scenario and uses aerial distances. We have found it easier to do this manually for now.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Komal P.

Energetic team with great product

Used Daily for 1-5 months
Reviewed on 2017/07/25
Review Source: Capterra

Pros

Experience with industry leaders helped us to implement the best practices along with the software.

Cons

Recurring payment method has a monthly check and payment process. We would have prefered a one-time fee.

Response from FarEye

Thanks for Review

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jeffrey J.

Great field tracking software

Reviewed on 2015/12/04
Review Source: Capterra

FarEye is a great field tracking software with great features and tech support, they do setup and installation and also FarEye helps customers to use their software and provide training classes as well to understand and operate the software. And, software is very easy to use and operate. With great features like real-time tracking and monitoring, auto routing and auto-assigning etc.

I am completely satisfied with the product and recommend others too to use it.

Response from FarEye

Thank you Jeffrey to review us.

Rating breakdown

Ease of Use
Customer Support

Jaydeep D.

Mobility platform for business operations

Reviewed on 2016/09/13
Review Source: Capterra

FarEye's platform supports exhaustive features like: Automated routing for dispatch, on-demand dispatch for JIT Requests, capacity planning, live performance dashboard for multiple branches, Reports and analytics to improve the speed of decision making, Geo co-ordinates & ePoD capture, live tracking and ETA to customer, one touch assist buttons for employees on the go, high data security with in-built MDM, BPM Engine among many others.

Response from FarEye

Thanks for review

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Gaurav K.

Best field service management software i checked

Reviewed on 2015/10/20
Review Source: Capterra

I liked the FarEye workforce management platform for service management. I had team of 90 engineers and all are now automated with the fareye application. I could configure my business process, design the automated scheduling process and even customize the mobile workflow. My field staff takes digital signature and payments. A real time software which gives live workforce tracking.

Rating breakdown

Ease of Use
Customer Support

FarEye Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact FarEye for pricing information.

FarEye Features


  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for FarEye

Key features of FarEye

  • Auto-routing
  • Automatic reminders
  • Business process control
  • Business process management
  • Customer experience management
  • Dashboard creation
  • Delivery happiness score
  • Drag & drop interface
  • Easy return option
  • Electronic payments
  • Electronic signature capture
  • Employee location tracking
  • Employee management
  • Feedback collection
  • Gamification
  • Geographic maps
  • Geolocation
  • Job scheduling
  • Job tracking
  • Performance reports
  • Predictive analytics
  • Productivity reporting
  • Quote management
  • Real time monitoring
  • Real time updates
  • Resource allocation
  • Role-based permissions
  • Route optimization
  • SMS integration
  • Scheduling
  • Service history tracking
  • Summary reports
  • Technician management
  • Time & attendance tracking
  • Visual analytics

Benefits

  • FarEye helps businesses in reducing their carbon footprints

  • FarEye helps in knowing the most cost effective route based on geolocation and algorithm

  • Create user friendly custom reports

  • Best ePOD feature

  • Businesses can customize the application as per need

  • FarEye FAQs

    Below are some frequently asked questions for FarEye.

    Q. What type of pricing plans does FarEye offer?

    FarEye offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact FarEye for pricing information.

    Q. What are the main features of FarEye?

    FarEye offers the following features:

    • Auto-routing
    • Automatic reminders
    • Business process control
    • Business process management
    • Customer experience management
    • Dashboard creation
    • Delivery happiness score
    • Drag & drop interface
    • Easy return option
    • Electronic payments
    • Electronic signature capture
    • Employee location tracking
    • Employee management
    • Feedback collection
    • Gamification
    • Geographic maps
    • Geolocation
    • Job scheduling
    • Job tracking
    • Performance reports
    • Predictive analytics
    • Productivity reporting
    • Quote management
    • Real time monitoring
    • Real time updates
    • Resource allocation
    • Role-based permissions
    • Route optimization
    • SMS integration
    • Scheduling
    • Service history tracking
    • Summary reports
    • Technician management
    • Time & attendance tracking
    • Visual analytics

    Q. Who are the typical users of FarEye?

    FarEye has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations

    Q. What languages does FarEye support?

    FarEye supports the following languages:

    English

    Q. What type of pricing plans does FarEye offer?

    FarEye has the following pricing plans:

    Subscription

    Q. Does FarEye support mobile devices?

    We do not have any information about what devices FarEye supports

    Q. What other apps does FarEye integrate with?

    We do not have any information about what integrations FarEye has

    Q. What level of support does FarEye offer?

    FarEye offers the following support options:

    Online Support, Phone Support, Video Tutorials