--- description: Learn how Mattermost can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Mattermost Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Web Conferencing Software](/directory/110/web-conferencing/software) > [Mattermost](/software/111417/mattermost) # Mattermost Canonical: https://www.getapp.za.com/software/111417/mattermost Page: 1 / 8\ Next: [Next page](https://www.getapp.za.com/software/111417/mattermost?page=2) > Mattermost is an open source workplace messaging system for web, PCs \& phones, that supports 1-1 \& group messaging, file sharing, multiple languages, \& more > > Verdict: Rated **4.4/5** by 168 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Mattermost Native apps for iOS, Android, Windows, Mac, and Linux for flexible access. Facilitates 1-1 and group messaging. Unlimited search history and integrations. Offers multi-language translations. Supports advanced security with multi-factor authentication and encrypted push notifications. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 168 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mattermost - **Location**: Palo Alto, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$10,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Team edition: $0 free forever Enterprise E10: $3.25 user/month billed annually Enterprise E20: $8.50/user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Traditional Chinese, Turkish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Croatia, Denmark, Finland, France, Germany, Greece, Hungary, India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway and 12 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Alerts/Notifications - Audio Calls - Brainstorming - Business Process Automation - Chat/Messaging - Collaboration Tools - Communication Management - Conferencing - Contact Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Employee Database - Employee Photos - File Sharing - File Transfer ## Integrations (13 total) - Bitbucket - CircleCI - Confluence - GitHub - GitLab - Jira - OpsGenie - PagerDuty - Pivotal Tracker - ServiceNow - Zapier - Zendesk Suite - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Web Conferencing Software](https://www.getapp.za.com/directory/110/web-conferencing/software) ## Related Categories - [Web Conferencing Software](https://www.getapp.za.com/directory/110/web-conferencing/software) - [Bug Tracking Software](https://www.getapp.za.com/directory/1003/bug-tracking/software) - [Project Management Software](https://www.getapp.za.com/directory/332/project-management/software) - [Productivity Software](https://www.getapp.za.com/directory/330/productivity/software) - [Community Software](https://www.getapp.za.com/directory/585/online-community/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.za.com/software/105615/microsoft-teams) — 4.5/5 (11019 reviews) 2. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24103 reviews) 3. [Telegram](https://www.getapp.za.com/software/114023/telegram) — 4.7/5 (6419 reviews) 4. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5203 reviews) 5. [Google Workspace](https://www.getapp.za.com/software/90761/google-apps-for-business) — 4.7/5 (17559 reviews) ## Reviews ### "Awesome." — 5.0/5 > **Pierre-Paul** | *19 December 2017* | Recommendation rating: 10.0/10 > > **Pros**: Can be installed on-premise and is open-source. I can secure and audit the software myself and I don't have to trust any external partners. > > **Cons**: Right now I would say : backups. I have not found a good canonical documentation source about backups (and most importantly, how to restore them). It's nice to see Gitlab backing of the project, but I hate the fact that it's bundled together. > > Like I just said, full and easy auditing of the stack. The API is clean enough to pair with pretty much anything. ----- ### "A very low friction transition from less flexible more expensive team chat solutions." — 5.0/5 > **Caleb** | *10 January 2018* | Recommendation rating: 10.0/10 > > **Pros**: Great integration with as many systems as we want including with SSO and being able to roll our own tweaks when necessary. > > **Cons**: Audio and video integrations are still in beta and a bit rough. My teams pretty much prefer out of band calls for that which detracts from team interactions. Also notifications are a little dicey. > > One place for team communications that Slack/Hipchat users find familiar and everybody else learns easily. Integration with other software in our mostly open source workflow. ----- ### "Mid range product for internal comminications." — 3.0/5 > **valerian** | *15 October 2023* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: Mattermost is easy to use. The colors of the software is pleasant. i like that i can use android version ass well. > > **Cons**: The software often freezes and requires restart. Sometimes pop-up notifications don't work properly and i miss some information. > > Overall Mattermost isn't a bad software. I use it every day. it saves my time and simplifies communications within the organization. ----- ### "OpenSource Slack to help communicate" — 5.0/5 > **Fábio** | *21 December 2022* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Mattermost has basically the same features as Slack, but is open sourced and can be deployed on-premise, which allows for more customizations. > > **Cons**: It has a steep learning curve for non-technology professionals. ----- ### "MatterMost for Open Source Project Communications" — 5.0/5 > **Jamie** | *06 October 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The software is easy to use, similar to the commercial app Slack. It provides good thread tracking and the interface is clean and easy to understand. > > **Cons**: For its purpose, I have found nothing about the software that I can find to complain about. It does exactly what I expected. I suppose there have been times when searching for older posts has been difficult due to the search returning a lot of matches and having to scroll through the matches. > > My experience has been with my participation in the open source project Civicrm, which maintains its own instance of MatterMost. It appears to be probably a donated or free instance of their Enterprise version of the product. It has served to keep me in touch with other project members and helped me research questions that might be answered by prior posts. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.za.com/software/111417/mattermost?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/111417/mattermost) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data