About Mattermost

Mattermost is an open source workplace messaging system for web, PCs and phones which provides archiving, search and integration with hundreds of line-of-business applications. Incorporating 1-1 and group messaging, file sharing and custom emojis, as well as webhooks, slash commands and multi-language support, Mattermost aims to deliver a simple workplace messaging solution.

The Mattermost Enterprise Edition provides additional features, such as SSO (single sign on), advanced permissions and MFA (multifactor authentication), plus performance monitoring, compliance reporting and custom branding and enterprise search.

Pricing starting from:

US$3,25/month

  • Free Trial
  • Free Version
  • Subscription
  • Open Source

Key benefits of Mattermost

  • Native apps for iOS, Android, Windows, Mac, and Linux for flexible access.
  • Facilitates 1-1 and group messaging.
  • Unlimited search history and integrations.
  • Offers multi-language translations.
  • Supports advanced security with multi-factor authentication and encrypted push notifications.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Chinese, Dutch, English, French, German and 9 others, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Traditional Chinese, Turkish

    Pricing starting from:

    US$3,25/month

    • Free Trial
    • Free Version
    • Subscription
    • Open Source

    Images

    Custom emojis
    1-1 and group messaging
    Threaded conversations
    File sharing
    Multi-language support
    Slash commands
    View 7 more
    Mattermost video
    Mattermost screenshot: Custom emojis Mattermost screenshot: 1-1 and group messaging Mattermost screenshot: Threaded conversations Mattermost screenshot: File sharing Mattermost screenshot: Multi-language support Mattermost screenshot: Slash commands

    Features

    Total features of Mattermost: 38

    • API
    • Access Controls/Permissions
    • Active Directory Integration
    • Alerts/Notifications
    • Audio Calls
    • Authentication
    • Brainstorming
    • Chat/Messaging
    • Communication Management
    • Compliance Management
    • Contact Management
    • Content Management
    • Customizable Branding
    • Discussions / Forums
    • Document Management
    • Employee Database
    • Employee Photos
    • File Sharing
    • File Transfer
    • Forum / Discussion Board
    • Live Chat
    • Meeting Management
    • Mobile Access
    • Monitoring
    • Multi-Language
    • Project Management
    • Real Time Editing
    • Real-Time Chat
    • Role-Based Permissions
    • Screen Sharing
    • Search/Filter
    • Single Sign On
    • Surveys & Feedback
    • Task Management
    • Third Party Integrations
    • Two-Factor Authentication
    • Version Control
    • Video Conferencing

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    Reviews

    Overall rating

    4,4 /5
    (106)
    Value for Money
    4,5/5
    Features
    4,2/5
    Ease of Use
    4,4/5
    Customer Support
    4,3/5

    Already have Mattermost?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 106
    Tim E.
    Overall rating
    • Industry: Publishing
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great user acceptance and ease of use

    Reviewed on 2018/01/09

    Pros

    The interface is pretty much self-explanatory. This is why the user acceptance is quite good. Customizing the interface is straight forward and can be done at user level.
    The open source cummunity around Mattermost is really nice and welcoming.
    Apps for every operating systems are available and easy to use once manually set up.
    Scalability was never a problem with 1000+ users.

    Cons

    Setting up integrations is more complex than with Slack, where integrations can be installed with one click in the backend. There is an app directory, but the apps need to be set up manually. Once set up, they just work. Incoming webhooks are the only exception; they work out of the box.
    Mobile perfomance is gradually getting better, but it's not yet up to Slack's par.
    The Windows-app is not yet ready for big scale rollouts via group policies.

    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Mattermost: Self-Hosted Superior Alternative To Slack

    Reviewed on 2019/12/05

    Mattermost allows us to quickly keep connected to our colleagues across the world. It allows people...

    Mattermost allows us to quickly keep connected to our colleagues across the world. It allows people to form groups and chat easily to many different teams, all within the same desktop app, web app, or mobile app.

    Pros

    This software is very easy to install and supports a simple Docker install, which makes it easy to keep up to date and secure. There are multiple examples on installing and running Mattermost in different cloud hosting environments, and the user community is also very helpful.
    Running the software locally means you can keep a much better eye on its security and usage.
    Its user management and directory integration is superior to Slack's.
    The desktop and mobile clients are fast and easy to install/configure/maintain.

    Cons

    There's not much that I dislike about Mattermost. Its open source nature may put some people off, but paid support and enterprise licensing solve that issue immediately.

    Ana V.
    Overall rating
    • Industry: Computer Software
    • Company size: 5 001-10 000 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Good collaborative tool

    Reviewed on 2021/02/10

    It is good collaborative tool as alternative to slack.

    It is good collaborative tool as alternative to slack.

    Pros

    I like how easy is to use and allows different "rooms" for collaboration for teams. It is a great tool for fast daily communication.

    Cons

    Not much that I didn't like but I have been using for so long different products so habbit of using and switching to it was a tricky part. Maybe lack of 3ed party connection to tools.

    Jon C.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Almost really good.

    Reviewed on 2017/12/19

    Slack with AD integration at half the cost. But I still wish I could afford Slack.

    Slack with AD integration at half the cost. But I still wish I could afford Slack.

    Pros

    Slack integrations just work on Mattermost. The theme choices are very nice. The ability to host my own on-premises server is very nice. Technical support staff is very knowledgeable and competent. I'm not made to feel like an idiot if there is some specialized knowledge that I don't have.

    Cons

    The Android client is extremely buggy and fairly slow still. Selecting a push notice to open Mattermost to view and respond in the thread does not always open the right thread and is always slow (even on LAN, with the latest gen of Android phone!)). The client MUST be snappy and it just.. isn't.

    The Windows client becomes slower and slower the longer you have it open, so it must be restarted every day or two. It's a little buggy; sometimes new messages make your view scroll up instead of down. But it works well enough most of the time.

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Slack substitute with similar features

    Reviewed on 2021/02/04

    I don't know about the overall cost, but I assume it costs less than Slack. Given that, it's not a...

    I don't know about the overall cost, but I assume it costs less than Slack. Given that, it's not a bad alternative. I think it's main issues aren't so much limitations in functionality as just having a less user-friendly UI overall.

    Pros

    honestly, the most use we get out of this product is having fun with the wide range of emojis you can add to posts as reactions

    Cons

    There's something slightly less intuitive about the UI than similar competitors (i.e., Slack). Sometimes the search function in particular is confusing and could definitely be improved.

    Showing 5 reviews of 106 Read all reviews

    Mattermost FAQs

    Below are some frequently asked questions for Mattermost.

    Mattermost offers the following pricing plans:

    • Starting from: US$3,25/month
    • Pricing model: Free, Subscription, Open Source
    • Free Trial: Available

    Team edition: $0 free forever Enterprise E10: $3.25 user/month billed annually Enterprise E20: Custom pricing

    We do not have any information about Mattermost features

    Mattermost has the following typical customers:

    201-500, 501-1 000, 1 001+

    Mattermost supports the following languages:

    Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Traditional Chinese, Turkish

    Mattermost supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Mattermost integrates with the following applications:

    Bitbucket, Jira, Pivotal Tracker, Zapier, Zoom Meetings & Chat

    Mattermost offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, Chat

    Related categories

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