Ungapped

Ungapped

Email campaigns, forms, surveys & SMS marketing

4.4/5 (8 reviews)

Ungapped Overview

Ungapped is a complete platform for email marketing, invitations, surveys, signup forms, and text messages. Key features enable users to create and send mailings, newsletters and invitations, and get rich statistics and insights on emails sent, opened, clicked, bounced and more.

Users can create, edit and send email campaigns with Ungapped without any design or coding skills. Users can build campaigns using the intuitive drag and drop editor along with a wide range of built in templates. Ungapped enables users to create styled and effective survey forms, as well as combine various types of pre-built free templates with a wide range of question styles. Surveys can be sent out to the organization's audience through email, embedded on a website, or shared via a link across social media platforms. Users can view all responses directly on the Ungapped platform, or export them to excel all in one click.

Ungapped allows users to send bulk text messages directly from the platform using the text messaging tool. Users can personalize their messages with merge tags, and manage replies all in one place. Powerful integrations help teams build a better customer experience by connecting their third party systems such as Hubspot, Zapier, Salesforce, Microsoft Dynamics or Shopify accounts directly with Ungapped to streamline marketing systems.

Ungapped's analytics section in each of the tools allows users to view the various statistics needed from emails sent, opened, clicked, bounced to which device they have been viewed or how many social media shares and the individual links which have been clicked. Users can create new email lists directly from the sent email campaigns of most engaged readers or non engaged readers to reach out to various audiences. Organizations can view each individual contact at a glance to see how they have interacted with the brand's content.

Pricing

Starting from
US$69,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Ungapped Reviews

Overall rating
4.4/5
100% positive reviews
3
Excellent
5
Very good
0
Average
0
Poor
0
Terrible

All in one solution for sending text messages, emails, newsletters .etc

Used Daily for 1+ year
Reviewed on 2019/03/13
Review Source: Capterra

We use this tool for lead nurturing and survey management.

Pros

Easy to understand and use.
Good set of templates, you can choose the best that works for you and send it.
Support is really good.

Cons

Company can consider adding like Event Triggered Email, Lead Management which can help the tool to reach larger audience.

Response from Ungapped

We appreciate the kind words. We do have triggers and automation which we would happily demo for you. Please give our amazing support a call and let them know you'd like to hear more about it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Nicolas M.

Very nice and easy to use

Used Daily for 1+ year
Reviewed on 2017/12/11
Review Source: Capterra

Is very easy to use

Pros

That you can change in the editor live. Is very usefull because you can custom your email mall how you want it.

Cons

That every time i need to create a new account i have to call the support to fix it. It would be nice if I could create the accounts by my self. It takes time for me to call the support to fix it and it takes time for you to created

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Marie-fe E.

The best customer support! Makes everything else secondary.

Used Weekly for 2+ years
Reviewed on 2017/12/04
Review Source: Capterra

Its simplicity. And the outstanding support. The're quick, easy to understand and very helpful.

Pros

Easy to work with. Many features like e-mail, sms and surveys. All easy to use and easy to follow and monitoring.

Cons

Not all the features we're looking for right now I'm afraid. Partly too easy to follow, we'd like to dig in deeper into the statistics. We do need more customer fields for transaction e-mails. So sad to leave Ungapped!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Henry C.

Easy to use with all the basics

Used Daily for 6-12 months
Reviewed on 2017/11/28
Review Source: Capterra

One major benifit is the possibility to integrate Ungapped with our CRM-system.

Pros

Easy to use and understad, intuitive, features all the basics. No major hick-ups, quick and easy support.

Cons

The form/poll-feature lacks some of the functions that are available with other providers. We've had some smaller hick-ups.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Monika P.

The best software on the market!

Used Monthly for 2+ years
Reviewed on 2018/12/02
Review Source: Capterra

I've tried a lot of software on the market, but nothing is even close to Ungapped when it comes to user experience!
When this is something you use on a daily/weekly basis it's so important to not see it as a boring function, instead this enhances your creativity thanks to all I meantioned above.

Thank You Ungapped, I'm a fan! :)

Pros

It's very easy to understand how to use and it's fun thanks to the modern layout.
If you want to know how to use a function it's so easy to find a video-manual that shows it perfectly. Otherwise, they also have a very engaged support.

They are also proactive with new templates and functions.

Cons

I wish for some more functions with the survey but I know that you are working on it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Ungapped Pricing

Starting from
US$69,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Basic: Free (up to 500 contacts)

Pro: Monthly fee from $69

Ungapped Features

  • A/B Testing
  • API
  • Customizable Templates
  • Drag & Drop Interface
  • Engagement Analytics
  • Reporting & Statistics
  • Tagging

  • Activity Dashboard
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Customizable Branding
  • Data Import/Export
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Social Media Integration
  • Social Network Marketing
  • Third Party Integration

Additional information for Ungapped

Key features of Ungapped

  • Analytics / ROI tracking
  • Drag and drop editing tool
  • Email drip campaigns
  • Email invitations
  • Insights and statistics
  • Landing pages / web forms
  • Multivariate testing
  • Opt-out feature (SMS)
  • REST API
  • Receive and manage SMS replies
  • Signup forms
  • Text messages (SMS)

Benefits

  • A complete platform for email marketing, invitations, surveys, signup forms, text messages and rich insights.
    Forget complicated and costly integrations, everything works smoothly in our integrated platform.

  • The analytics section in each of the tools allow users to view the various statistics needed from emails sent, opened, clicked, bounced to which device they have been viewed or how many social media shares and the individual links which have been clicked.

  • Use the intuitive drag and drop editor along with a wide range of built in templates to create, edit and send email campaigns in record time with Ungapped.

  • Send bulk text messages all on the Ungapped platform with the easy to use text messaging tool. Personalize messages with merge tags, manage replies all in one place.

  • See at a glance how customers have interacted with the company's content to see how engaged they are with the brand.

  • Ungapped FAQs

    Below are some frequently asked questions for Ungapped.

    Q. What type of pricing plans does Ungapped offer?

    Ungapped offers the following pricing plans:

    Starting from: US$69,00/month

    Pricing model: Free, Subscription

    Free Trial: Not Available

    Basic: Free (up to 500 contacts)

    Pro: Monthly fee from $69

    Q. What are the main features of Ungapped?

    Ungapped offers the following features:

    • Analytics / ROI tracking
    • Drag and drop editing tool
    • Email drip campaigns
    • Email invitations
    • Insights and statistics
    • Landing pages / web forms
    • Multivariate testing
    • Opt-out feature (SMS)
    • REST API
    • Receive and manage SMS replies
    • Signup forms
    • Text messages (SMS)

    Q. Who are the typical users of Ungapped?

    Ungapped has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Ungapped support?

    Ungapped supports the following languages:

    English

    Q. What type of pricing plans does Ungapped offer?

    Ungapped has the following pricing plans:

    Free, Subscription

    Q. Does Ungapped support mobile devices?

    We do not have any information about what devices Ungapped supports

    Q. What other apps does Ungapped integrate with?

    Ungapped integrates with the following applications:

    Google Analytics, HubSpot CRM, Microsoft Dynamics CRM, Salesforce Sales Cloud, Shopify, Triggerbee, Zapier

    Q. What level of support does Ungapped offer?

    Ungapped offers the following support options:

    Online Support, Phone Support