Hummingbird
About Hummingbird
Hummingbird is mumms® Software's revolutionary program for end-of-life care. mumms®’ focus has been solely on hospice and palliative care for over 30 years. The end-of-life industry has changed radically in that time, and the mumms® team has developed a state-of-the-art platform to grow alongside it, flexible enough to be ready for changing regulations and easy to use for every member of your hospice team. Hummingbird was designed to let you focus on what you do best: quality patient care.
Using a flexible web interface, Hummingbird works well with both mobile and desktop environments regardless of operating system. Its intuitive interface keeps relevant data within quick reach and allows the user to customize their setup to match their workflow.
Hummingbird has powerful and sophisticated automations devised to save hospice workers time: ClearScripts allows e-prescribing directly within the Hummingbird clinical program, ClearPay allows billers to automatically send and track claims without logging into DDE, and ClearSight is a comprehensive reporting functionality allowing users to design precisely the report they need.
Key benefits of Hummingbird
• Web-based interface works on mobile and desktop, regardless of operating system
• Custom dashboard allowing instant access to most pertinent data
• Using ClearPay, manage and track claims without having to log into DDE
• Hummingbird provides a wide array of reporting options including the ability for users to build their own
• Instant IDG Prep
• E-prescribing from a mobile device
• Integrations with many third-party PBMs, CRM, DME
• Hundreds of automations to save time, minimize errors, and maintain compliance
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Reviews
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- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good customer support
Reviewed on 2019/07/19
Pros
Love the reports, the ease of use and the quick responses from customer service. Plus they custom
Makes our forms for us!
Cons
It can be buggy at times. But they are great about fixing it quickly
Response from mumms Software
Thank you Jennifer. We're very proud of our support team, and we're happy to hear that they're coming through for you.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Electronic Medical Record
Reviewed on 2019/07/18
The billing process is faster and reliable when it comes to holding bills for different reasons
The billing process is faster and reliable when it comes to holding bills for different reasons
Pros
The software is geared more towards hospice than any other software I have reviewed. It is simple to use and very reliable when it comes to Federal and State Regulations
Cons
Not user friendly for a surveyor. Takes too much time when trying to print charts or go to a timeline that a surveyor requests. I have also had a few issues when visits didn't show up in the record or where patients didn't show up on the mobile side for employees to chart their visit(s)
Response from mumms Software
Thank you Patricia. We're glad that you're satisfied with Hummingbird, and we also appreciate your input in ways that we can improve.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Piece of Software
Reviewed on 2019/07/18
I think this software is garbage. It serves a purpose I suppose,
another example is database...
I think this software is garbage. It serves a purpose I suppose,
another example is database corruption happened, this caused patients with multiple admissions to experience data spillage from one admit to another. I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.
Pros
Not Much. - I suppose since I should leave something positive, I would have to say the separation of the Admin and Clinical into two separate programs. This does eliminate any possibility of someone with no need to look at clinical information from accessing it. It does come with its own set of headaches.
Cons
The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well. As an example if a patient is admitted on a Tuesday evening, I will not see the patient on my reports until Thursday morning.
Oh yes the clinical side is tied to an old version of Firefox. and you cannot update Firefox or it will break the software.Can anyone see the inherent security risk in this. The admin sides uses Google Chrome and it manages the updates rather well
Response from mumms Software
David, we appreciate your feedback. Based on your review, it appears you are referencing your organization's use of the system during our early adoption phase. All of the items you referenced have long been corrected, and we hope your user experience is now excellent.
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good and supportive
Reviewed on 2019/03/22
When our clinician has any issues with software, it's easy to contact them. They create a ticket...
When our clinician has any issues with software, it's easy to contact them. They create a ticket and follow up with updates until it's solved. They also share the issues with the clinical manager, so the management team know what has been going on. They also have the account manager and check with provider periodically to make sure things are going okay. It has been great with Hummingbird.
Pros
We have used Hummingbird from the start-up. They have been very supportive. As you can imagine, I had so many questions to ask since I was in charge of setting up the hospice program in our agency. The Hummingbird team members, including the liaison, marketing assistant, and technicians, responded to me promptly and provided resources.
Cons
Previously, it wasn't a web based software. But now they are. I'm happy about it.
Response from mumms Software
Thank you so much for your review, Ju Yeon.
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great EMR
Reviewed on 2019/07/18
It has been a positive experience up to this point. Look forward to all of the changes that are on...
It has been a positive experience up to this point. Look forward to all of the changes that are on the table for the future.
Pros
Its ease of use and navigation. Also easily tailored to fit our specific companies needs.
Cons
Uses older version of firefox and sometimes you have to reinstall multiple times.
Hummingbird FAQs
Below are some frequently asked questions for Hummingbird.Q. What type of pricing plans does Hummingbird offer?
Hummingbird offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Price is per ADC, billed monthly with one-time setup fee.
Q. Who are the typical users of Hummingbird?
Hummingbird has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Hummingbird support?
Hummingbird supports the following languages:
English, Spanish
Q. Does Hummingbird support mobile devices?
Hummingbird supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Hummingbird integrate with?
We do not have any information about what integrations Hummingbird has
Q. What level of support does Hummingbird offer?
Hummingbird offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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