Hummingbird

Business and clinical EMR for hospice and palliative care

4 /5 (26 reviews) Write a Review!

Hummingbird Overview

What is Hummingbird?

Hummingbird is a complete business and clinical EMR solution built to adapt to a changing hospice and tech industry. It supports all disciplines including nurses, aides, social workers, chaplains, volunteer coordinators, bereavement coordinators, medical directors and nurse practitioners.

Using a flexible web interface, Hummingbird works well with both mobile and desktop environments regardless of operating system. Its intuitive interface keeps relevant data within quick reach and allows the user to customize their setup to match their workflow.

Hummingbird has powerful and sophisticated automations devised to save hospice workers time: ClearScripts allows e-prescribing directly within the Hummingbird clinical program, ClearPay allows billers to automatically send and track claims without logging into DDE, and ClearSight is a comprehensive reporting functionality allowing users to design precisely the report they need.

Hummingbird Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Price is per ADC, billed monthly with one-time setup fee.


Hummingbird Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Hummingbird screenshot: Hummingbird screenshot: Hummingbird screenshot: Hummingbird screenshot: Hummingbird screenshot: Hummingbird screenshot:

Hummingbird Reviews

Hummingbird Reviews

Overall rating
4
/
5
Excellent
10

Very good
9

Average
4

Poor
3

Terrible
0

Value for Money
3,9
Features
3,8
Ease of Use
4,1
Customer Support
4,2
73% recommended this app
Jennifer P.

Good customer support


Patricia J.

Best Electronic Medical Record

The billing process is faster and reliable when it comes to holding bills for different reasons


Justine C.

Intuitive and Thorough

We use it for our hospice and palliative care services. Overall its intuitive but there are things that could improve our user experience and improve the flow of our work.


Ju yeon H.

Good and supportive

When our clinician has any issues with software, it's easy to contact them. They create a ticket and follow up with updates until it's solved. They also share the issues with the clinical manager, so the management team know what has been going on. They also have the account manager and check with provider periodically to make sure things are going okay. It has been great with Hummingbird.


Trever A.

Great EMR

It has been a positive experience up to this point. Look forward to all of the changes that are on the table for the future.


Jennifer P.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Good customer support

Used Daily for 2+ years
Reviewed on 2019/07/19
Review Source: Capterra

Pros

Love the reports, the ease of use and the quick responses from customer service. Plus they custom
Makes our forms for us!

Cons

It can be buggy at times. But they are great about fixing it quickly

Response from mumms Software

Thank you Jennifer. We're very proud of our support team, and we're happy to hear that they're coming through for you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Patricia J.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Best Electronic Medical Record

Used Daily for 6-12 months
Reviewed on 2019/07/18
Review Source: Capterra

The billing process is faster and reliable when it comes to holding bills for different reasons

Pros

The software is geared more towards hospice than any other software I have reviewed. It is simple to use and very reliable when it comes to Federal and State Regulations

Cons

Not user friendly for a surveyor. Takes too much time when trying to print charts or go to a timeline that a surveyor requests. I have also had a few issues when visits didn't show up in the record or where patients didn't show up on the mobile side for employees to chart their visit(s)

Response from mumms Software

Thank you Patricia. We're glad that you're satisfied with Hummingbird, and we also appreciate your input in ways that we can improve.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Justine C.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Intuitive and Thorough

Used Daily for 2+ years
Reviewed on 2019/07/18
Review Source: Capterra

We use it for our hospice and palliative care services. Overall its intuitive but there are things that could improve our user experience and improve the flow of our work.

Pros

This software is intuitive, and easy to use / user friendly in layout. I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.

Cons

There are glitches in some reporting, causing frustration and delay of tasks, errors.
Too many questions on forms that are more or less not helpful, causing more work for clinicians.
Mobile doesn't have access to attachments, or the function that HBC has to review other notes side by side w/current work.
It doesn't work well with our PBM, in that they can't transfer clinical data (med profile) to the PBM.

Response from mumms Software

Thank you for your thoughtful and balanced review, Justine.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Ju yeon H.
Industry: Health, Wellness & Fitness
Company size: 501-1 000 Employees

Good and supportive

Used Daily for 2+ years
Reviewed on 2019/03/22
Review Source: Capterra

When our clinician has any issues with software, it's easy to contact them. They create a ticket and follow up with updates until it's solved. They also share the issues with the clinical manager, so the management team know what has been going on. They also have the account manager and check with provider periodically to make sure things are going okay. It has been great with Hummingbird.

Pros

We have used Hummingbird from the start-up. They have been very supportive. As you can imagine, I had so many questions to ask since I was in charge of setting up the hospice program in our agency. The Hummingbird team members, including the liaison, marketing assistant, and technicians, responded to me promptly and provided resources.

Cons

Previously, it wasn't a web based software. But now they are. I'm happy about it.

Response from mumms Software

Thank you so much for your review, Ju Yeon.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Trever A.
Industry: Health, Wellness & Fitness
Company size: 501-1 000 Employees

Great EMR

Used Daily for 2+ years
Reviewed on 2019/07/18
Review Source: Capterra

It has been a positive experience up to this point. Look forward to all of the changes that are on the table for the future.

Pros

Its ease of use and navigation. Also easily tailored to fit our specific companies needs.

Cons

Uses older version of firefox and sometimes you have to reinstall multiple times.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
7,4/10
Based on 26 user ratings
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Hummingbird Pricing

Hummingbird Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Price is per ADC, billed monthly with one-time setup fee.

Price is per ADC, billed monthly with one-time setup fee.

Value for Money
3,9/5
Based on 26 user ratings
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Hummingbird Features

Hummingbird Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
3,8/5
Based on 26 user ratings
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Categories

Additional information for Hummingbird

Additional information for Hummingbird

Benefits

• Web-based interface works on mobile and desktop, regardless of operating system
• Custom dashboard allowing instant access to most pertinent data
• Using ClearPay, manage and track claims without having to log into DDE
• Hummingbird provides a wide array of reporting options including the ability for users to build their own
• Instant IDG Prep
• E-prescribing available
• Integrations with many third-party PBMs, CRM, DME
• Hundreds of automations to save time, minimize errors, and maintain compliance

Hummingbird FAQs

Hummingbird FAQs

Below are some frequently asked questions for Hummingbird.

Q. What type of pricing plans does Hummingbird offer?

Hummingbird offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Price is per ADC, billed monthly with one-time setup fee.

Q. What are the main features of Hummingbird?

We do not have any information about Hummingbird features

Q. Who are the typical users of Hummingbird?

Hummingbird has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Hummingbird support?

Hummingbird supports the following languages:

English

Q. What type of pricing plans does Hummingbird offer?

Hummingbird has the following pricing plans:

Subscription

Q. Does Hummingbird support mobile devices?

We do not have any information about what devices Hummingbird supports

Q. What other apps does Hummingbird integrate with?

We do not have any information about what integrations Hummingbird has

Q. What level of support does Hummingbird offer?

Hummingbird offers the following support options:

Online Support, Phone Support, Video Tutorials, Knowledge Base