Hummingbird

Business and clinical EMR for hospice and palliative care

About Hummingbird

Hummingbird is a complete business and clinical EMR solution built to adapt to a changing hospice and tech industry. It supports all disciplines including nurses, aides, social workers, chaplains, volunteer coordinators, bereavement coordinators, medical directors and nurse practitioners.

Using a flexible web interface, Hummingbird works well with both mobile and desktop environments regardless of operating system. Its intuitive interface keeps relevant data within quick reach and allows the user to customize their setup to match their workflow.

Hummingbird has powerful and sophisticated automations devised to save hospice workers time: ClearScripts allows e-prescribing directly within the Hummingbird clinical program, ClearPay allows billers to automatically send and track claims without logging into DDE, and ClearSight is a comprehensive reporting functionality allowing users to design precisely the report they need.

Key benefits of Hummingbird

• Web-based interface works on mobile and desktop, regardless of operating system
• Custom dashboard allowing instant access to most pertinent data
• Using ClearPay, manage and track claims without having to log into DDE
• Hummingbird provides a wide array of reporting options including the ability for users to build their own
• Instant IDG Prep
• E-prescribing available
• Integrations with many third-party PBMs, CRM, DME
• Hundreds of automations to save time, minimize errors, and maintain compliance

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

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Hummingbird screenshot: Hummingbird screenshot: Hummingbird screenshot: Hummingbird screenshot: Hummingbird screenshot: Hummingbird screenshot:

Features

Total features of Hummingbird: 50

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Built-In Database
  • Calendar Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Decision Support Software
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Signature
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Medical Billing
  • Medication History
  • Offline Access
  • Order Entry
  • Patient Intake
  • Patient Records Management
  • Physician Portal
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Reporting & Statistics
  • Rules-Based Workflow
  • Scheduling
  • Third Party Integrations
  • Time Tracking by Client
  • Volunteer Management
  • Widgets
  • Workflow Management

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Reviews

Overall rating

4 /5
(26)
Value for Money
3,9/5
Features
3,8/5
Ease of Use
4,1/5
Customer Support
4,2/5

Already have Hummingbird?

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Showing 5 reviews of 26
Jennifer P.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good customer support

Reviewed on 2019/07/19

Pros

Love the reports, the ease of use and the quick responses from customer service. Plus they custom
Makes our forms for us!

Cons

It can be buggy at times. But they are great about fixing it quickly

Response from mumms Software

Thank you Jennifer. We're very proud of our support team, and we're happy to hear that they're coming through for you.

Patricia J.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Electronic Medical Record

Reviewed on 2019/07/18

The billing process is faster and reliable when it comes to holding bills for different reasons

The billing process is faster and reliable when it comes to holding bills for different reasons

Pros

The software is geared more towards hospice than any other software I have reviewed. It is simple to use and very reliable when it comes to Federal and State Regulations

Cons

Not user friendly for a surveyor. Takes too much time when trying to print charts or go to a timeline that a surveyor requests. I have also had a few issues when visits didn't show up in the record or where patients didn't show up on the mobile side for employees to chart their visit(s)

Response from mumms Software

Thank you Patricia. We're glad that you're satisfied with Hummingbird, and we also appreciate your input in ways that we can improve.

Justine C.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Intuitive and Thorough

Reviewed on 2019/07/18

We use it for our hospice and palliative care services. Overall its intuitive but there are things...

We use it for our hospice and palliative care services. Overall its intuitive but there are things that could improve our user experience and improve the flow of our work.

Pros

This software is intuitive, and easy to use / user friendly in layout. I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.

Cons

There are glitches in some reporting, causing frustration and delay of tasks, errors.
Too many questions on forms that are more or less not helpful, causing more work for clinicians.
Mobile doesn't have access to attachments, or the function that HBC has to review other notes side by side w/current work.
It doesn't work well with our PBM, in that they can't transfer clinical data (med profile) to the PBM.

Response from mumms Software

Thank you for your thoughtful and balanced review, Justine.

Ju yeon H.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good and supportive

Reviewed on 2019/03/22

When our clinician has any issues with software, it's easy to contact them. They create a ticket...

When our clinician has any issues with software, it's easy to contact them. They create a ticket and follow up with updates until it's solved. They also share the issues with the clinical manager, so the management team know what has been going on. They also have the account manager and check with provider periodically to make sure things are going okay. It has been great with Hummingbird.

Pros

We have used Hummingbird from the start-up. They have been very supportive. As you can imagine, I had so many questions to ask since I was in charge of setting up the hospice program in our agency. The Hummingbird team members, including the liaison, marketing assistant, and technicians, responded to me promptly and provided resources.

Cons

Previously, it wasn't a web based software. But now they are. I'm happy about it.

Response from mumms Software

Thank you so much for your review, Ju Yeon.

Trever A.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great EMR

Reviewed on 2019/07/18

It has been a positive experience up to this point. Look forward to all of the changes that are on...

It has been a positive experience up to this point. Look forward to all of the changes that are on the table for the future.

Pros

Its ease of use and navigation. Also easily tailored to fit our specific companies needs.

Cons

Uses older version of firefox and sometimes you have to reinstall multiple times.

Showing 5 reviews of 26 Read all reviews

Hummingbird FAQs

Below are some frequently asked questions for Hummingbird.

Hummingbird offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Price is per ADC, billed monthly with one-time setup fee.

We do not have any information about Hummingbird features

Hummingbird has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Hummingbird supports the following languages:

English

Hummingbird supports the following devices:

We do not have any information about what integrations Hummingbird has

Hummingbird offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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