Optima Hospice

EMR & billing software specifically for hospice

4,3 /5 (29 reviews) Write a Review!

Optima Hospice Overview

What is Optima Hospice?

Optima Hospice is a cloud-based EMR and billing solution with features for clinical charting, billing, data management, CAP and QAPI reporting, and more. The solution provides a hospice-specific workflow and compliance-driven alerts to help ensure documentation is complete and billing claims are accurate.

Optima Hospice help users to manage their hospice by providing a workflow which ensures patient data and treatment information flow seamlessly to billing. The electronic medical record (EMR) solution provides users with the tools for tracking and storing documentation from all disciplines whether nurses, aides, social workers, or volunteers, and ensure each document is compliant with configurable alerts and guardrails. Users can monitor patient pain levels and their state of decline through visual graphs, verify that patients are receiving the care they need, and adjust coverage on-the-fly. The integrated GPS feature allows users to instantly see where clinicians are in the field. Secure messaging enables real-time updates, and users can use virtually any device to provide access to vital patient data online.

Billing features within Optima Hospice help speed up billing processes with automated UB-04 population and real-time revenue insight and reports, along with alerts if claims are missing any information or suspended. Pre-screened auditing helps users to catch issues or missing items before they can affect revenue. Flexible options allow users to handle billing in-house, or take advantage of Optima’s outsourced revenue cycle management service experts. Organizations can also track each referral source and set tasks for improved follow up, quickly set up initial visits with information automatically pulled over from intake, and reduce data entry with auto-generated surveys.

Optima Hospice Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Monthly fee per ADC.


Optima Hospice Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Role-based dashboards for easy monitoring of operations
Role-based dashboards with alerts so nothing falls behind
Drag-and-drop, color-coded scheduling via the calendar
Care plans built within assessments
Comprehensive patient record with easy access to key information
Automated IDG meeting preparation and management
Easy to monitor patient trending graphs
Comprehensive reports provide real-time insight
Hospice-specific clinical management
Allergy and drug-to-drug warnings
Optima Hospice screenshot: Role-based dashboards for easy monitoring of operations Optima Hospice screenshot: Role-based dashboards with alerts so nothing falls behind Optima Hospice screenshot: Drag-and-drop, color-coded scheduling via the calendar Optima Hospice screenshot: Care plans built within assessments Optima Hospice screenshot: Comprehensive patient record with easy access to key information Optima Hospice screenshot: Automated IDG meeting preparation and management Optima Hospice screenshot: Easy to monitor patient trending graphs Optima Hospice screenshot: Comprehensive reports provide real-time insight Optima Hospice screenshot: Hospice-specific clinical management Optima Hospice screenshot: Allergy and drug-to-drug warnings

Optima Hospice Reviews

Optima Hospice Reviews

Overall rating
4,3
/
5
Excellent
19

Very good
6

Average
2

Poor
1

Terrible
1

Value for Money
4,7
Features
4,1
Ease of Use
4,4
Customer Support
4,6
86% recommended this app
Verified Reviewer

Optima HospiceSoft program review


Kristen W.

Excellent software

If you are looking for a user-friendly hospice software, developed by people who understand hospice process and requirements, look no further. Hospicesoft is an excellent program that helps the whole team work together to better fulfill the needs of the patient, eliminating the need for charts full of paper documents,


Kevin K.

A descent hospice software


Valerie R.

Review from a Billing Specialist using HospiceSoft

HospiceSoft is one of the easiest software's to use on the market specifically for Hospice Facilities.

I have found that the billing is super easy and very self-explanatory as well as posting payments.

Our Nurses love the "ease" of the paperwork as well and how HospiceSoft makes it so convenient for them to complete their paperwork and also in a timely manner.

The dashboard I find very useful because once you customize it to your liking, it is there for you to point and click....

I really don't have any negative feedback.. Customer service is always on standby and readily available to answer any questions that we have.


Jessica R.

User Friendly


Verified Reviewer
Industry: Hospital & Health Care
Company size: 501-1 000 Employees

Optima HospiceSoft program review

Used Daily for 2+ years
Reviewed on 2018/08/15
Review Source: Capterra

Pros

I feel the Software is user friendly. I particularly appreciate the quick Feedback option where you can send an email with questions. Optima staff respond most often on the same day with a phone call. They are always willing to go the extra mile to make sure our questions are answered and understood. I appreciate they take the time to work with us on a one to one basis if necessary to solve any issues or concerns we may have.

Cons

At times I wish it could be more simplified. There seems to be repetitive layers that can be cumbersome to get through.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kristen W.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Excellent software

Used Daily for 1-5 months
Reviewed on 2016/11/07
Review Source: SoftwareAdvice

If you are looking for a user-friendly hospice software, developed by people who understand hospice process and requirements, look no further. Hospicesoft is an excellent program that helps the whole team work together to better fulfill the needs of the patient, eliminating the need for charts full of paper documents,

Pros

The software tracks the many pieces required by multidisciplinary patient care. Excellent dashboards keep administration apprised of what pieces are due, and make finding what you need simple and straight-forward. Finding any piece of the complex patient care puzzle is a breeze. The chart is laid out like any paper chart, and demographics, patient information, every disicipline form, every lab, etc... are all right at your fingertips, only a click or two away. Because it is web-based, there are no requirements for in-house servers, and the information is available from anywhere you have cell or internet access. It can be viewed, or documented, by phone, tablet or computer. There are no specific equipment requirements. Information can be printed, faxed or emailed from within the system (fax requires a very small fee monthly using a service such as RingCentral) to facilities, providers, pharmacies, etc.... Orders for treatments, medications, etc. are easy to update, print, or review. The patient's care plan is a "living" careplan, and revised from within the discipline notes during each visit as the patient's needs changes.

Cons

No interface with a pharmacy benefit manager at this time, so all medications, orders, changes, etc... do have to be entered separately into the pharmacy program. Because the careplan is revised from within the discipline notes, and defaults in from the previous notes all charting has to be done sequentially. For patients with frequent visits, this is sometimes an issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kevin K.
Industry: Hospital & Health Care

A descent hospice software

Reviewed on 2016/09/07
Review Source: SoftwareAdvice

Pros

I like how this product has very good notes for some of the disciplines like nursing. It is also pretty simple to grasp and also has many good features such as pre-population of notes that helps us see how the patients are changing over time. The process of adding notes is also simple.

Cons

I did find that for compliance to certain Joint Commission and Chap standards, I had to do some manual changes to the documentation that hospicesoft offers. I have certain clauses that I always add to notes and features that surveyors have asked me about. Surveyors have also pointed out how convoluted the IDT documentation can be. While it certainly has all the information, it can be quite difficult to find each piece of information.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Valerie R.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Review from a Billing Specialist using HospiceSoft

Used Daily for 2+ years
Reviewed on 2017/02/24
Review Source: SoftwareAdvice

HospiceSoft is one of the easiest software's to use on the market specifically for Hospice Facilities.

I have found that the billing is super easy and very self-explanatory as well as posting payments.

Our Nurses love the "ease" of the paperwork as well and how HospiceSoft makes it so convenient for them to complete their paperwork and also in a timely manner.

The dashboard I find very useful because once you customize it to your liking, it is there for you to point and click....

I really don't have any negative feedback.. Customer service is always on standby and readily available to answer any questions that we have.

Pros

Billing; Posting; Ease of Nursing Documentation; Dashboard; Customer Service

Cons

no Cons

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jessica R.
Industry: Medical Practice
Company size: 51-200 Employees

User Friendly

Used Daily for 2+ years
Reviewed on 2019/04/25
Review Source: SoftwareAdvice

Pros

This software is very easy to work with from any device. It makes documenting for all of the clinicians easy while saving time.

Cons

I do not like this software since the most recent update that was done in April of 2019. Our company has had a hard time getting issues resolved in a timely manner. It seems as if this update was done prior to figuring out the quirks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,8/10
Based on 29 user ratings
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Optima Hospice Pricing

Optima Hospice Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Monthly fee per ADC.

Monthly fee per ADC.

Value for Money
4,7/5
Based on 29 user ratings
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Optima Hospice Features

Optima Hospice Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,1/5
Based on 29 user ratings
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Categories

Additional information for Optima Hospice

Additional information for Optima Hospice

Key features of Optima Hospice

  • Actionable calendar
  • Appointment management
  • Auto-generated CAHPS surveys
  • Automate IDG preparation
  • Billing
  • Charting
  • Clinician comparison
  • Compliance management
  • Compliance-driven alerts
  • Comprehensive documents
  • Configurable dashboards
  • Configurable role-based dashboards
  • Create visit notes
  • Data syncronization
  • Documentation
  • EMR / EHR
  • Electronic signature
  • Employee tracking
  • HIPAA-secure
  • Hard stops and configurable alerts
  • Hospice-specific workflow
  • Intuitive admissions
  • Medication database
  • Monitor and drill down on referral details
  • Paperless IDG meetings
  • Patient intake
  • Personalized views
  • Pre-screened auditing
  • Private duty home care
  • Real-time billing reports
  • Real-time data and analytics
  • Real-time insights
  • Real-time updates and secure messaging
  • Referral source tracking
  • Referral stats and forms
  • Schedule optimization
  • Scheduling
  • Status updates
  • Task management
  • Trend tracking
  • Visual graphs

Benefits

  • Get instant business insights into productivity and profitability through role-based, customizable dashboards with Optima Hospice.

  • Boost work efficiency through streamlined business processes for referral management, scheduling, documentation and billing.

  • Manage compliance validations through Optima's alerts and visual guidance for back office staff, field clinicians and supervisors.

  • Reduced preparation time for paperless IDG meetings and get increased reimbursement by ensuring compliance of timely Notice of Elections filings.

  • Improve outcomes with hospice-specific clinical content and care plan-driven documentation with Optima Hospice.

  • Optima Hospice FAQs

    Optima Hospice FAQs

    Below are some frequently asked questions for Optima Hospice.

    Q. What type of pricing plans does Optima Hospice offer?

    Optima Hospice offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Monthly fee per ADC.

    Q. What are the main features of Optima Hospice?

    Optima Hospice offers the following features:

    • Actionable calendar
    • Appointment management
    • Auto-generated CAHPS surveys
    • Automate IDG preparation
    • Billing
    • Charting
    • Clinician comparison
    • Compliance management
    • Compliance-driven alerts
    • Comprehensive documents
    • Configurable dashboards
    • Configurable role-based dashboards
    • Create visit notes
    • Data syncronization
    • Documentation
    • EMR / EHR
    • Electronic signature
    • Employee tracking
    • HIPAA-secure
    • Hard stops and configurable alerts
    • Hospice-specific workflow
    • Intuitive admissions
    • Medication database
    • Monitor and drill down on referral details
    • Paperless IDG meetings
    • Patient intake
    • Personalized views
    • Pre-screened auditing
    • Private duty home care
    • Real-time billing reports
    • Real-time data and analytics
    • Real-time insights
    • Real-time updates and secure messaging
    • Referral source tracking
    • Referral stats and forms
    • Schedule optimization
    • Scheduling
    • Status updates
    • Task management
    • Trend tracking
    • Visual graphs

    Q. Who are the typical users of Optima Hospice?

    Optima Hospice has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Optima Hospice support?

    Optima Hospice supports the following languages:

    English

    Q. What type of pricing plans does Optima Hospice offer?

    Optima Hospice has the following pricing plans:

    Subscription

    Q. Does Optima Hospice support mobile devices?

    We do not have any information about what devices Optima Hospice supports

    Q. What other apps does Optima Hospice integrate with?

    Optima Hospice integrates with the following applications:

    SHP for Hospice

    Q. What level of support does Optima Hospice offer?

    Optima Hospice offers the following support options:

    Phone Support