Net Health Hospice

EMR & billing software specifically for hospice

About Net Health Hospice

Optima Hospice is a cloud-based EMR and billing solution with features for clinical charting, billing, data management, CAP and QAPI reporting, and more. The solution provides a hospice-specific workflow and compliance-driven alerts to help ensure documentation is complete and billing claims are accurate.

Optima Hospice help users to manage their hospice by providing a workflow which ensures patient data and treatment information flow seamlessly to billing. The electronic medical record (EMR) solution provides users with the tools for tracking and storing documentation from all disciplines whether nurses, aides, social workers, or volunteers, and ensure each document is compliant with configurable alerts and guardrails. Users can monitor patient pain levels and their state of decline through visual graphs, verify that patients are receiving the care they need, and adjust coverage on-the-fly. The integrated GPS feature allows users to instantly see where clinicians are in the field. Secure messaging enables real-time updates, and users can use virtually any device to provide access to vital patient data online.

Billing features within Optima Hospice help speed up billing processes with automated UB-04 population and real-time revenue insight and reports, along with alerts if claims are missing any information or suspended. Pre-screened auditing helps users to catch issues or missing items before they can affect revenue. Flexible options allow users to handle billing in-house, or take advantage of Optima’s outsourced revenue cycle management service experts. Organizations can also track each referral source and set tasks for improved follow up, quickly set up initial visits with information automatically pulled over from intake, and reduce data entry with auto-generated surveys.

Key benefits of Net Health Hospice

  • Get instant business insights into productivity and profitability through role-based, customizable dashboards with Optima Hospice.

  • Boost work efficiency through streamlined business processes for referral management, scheduling, documentation and billing.

  • Manage compliance validations through Optima's alerts and visual guidance for back office staff, field clinicians and supervisors.

  • Reduced preparation time for paperless IDG meetings and get increased reimbursement by ensuring compliance of timely Notice of Elections filings.

  • Improve outcomes with hospice-specific clinical content and care plan-driven documentation with Optima Hospice.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Role-based dashboards for easy monitoring of operations
    Role-based dashboards with alerts so nothing falls behind
    Drag-and-drop, color-coded scheduling via the calendar
    Care plans built within assessments
    Comprehensive patient record with easy access to key information
    Automated IDG meeting preparation and management
    Easy to monitor patient trending graphs
    Comprehensive reports provide real-time insight
    Hospice-specific clinical management
    Allergy and drug-to-drug warnings
    Comprehensive bereavement management
    Patient decline graphs
    Full array of pre-built reports
    View 14 more
    Net Health Hospice video Net Health Hospice screenshot: Role-based dashboards for easy monitoring of operations Net Health Hospice screenshot: Role-based dashboards with alerts so nothing falls behind Net Health Hospice screenshot: Drag-and-drop, color-coded scheduling via the calendar Net Health Hospice screenshot: Care plans built within assessments Net Health Hospice screenshot: Comprehensive patient record with easy access to key information Net Health Hospice screenshot: Automated IDG meeting preparation and management Net Health Hospice screenshot: Easy to monitor patient trending graphs Net Health Hospice screenshot: Comprehensive reports provide real-time insight Net Health Hospice screenshot: Hospice-specific clinical management Net Health Hospice screenshot: Allergy and drug-to-drug warnings Net Health Hospice screenshot: Comprehensive bereavement management Net Health Hospice screenshot: Patient decline graphs Net Health Hospice screenshot: Full array of pre-built reports

    Features

    Total features of Net Health Hospice: 47

    • Activity Dashboard
    • Alerts / Escalation
    • Appointment Management
    • Assessment Management
    • Audit Management
    • Automated Scheduling
    • Bereavement Management
    • Billing & Invoicing
    • Built-In Database
    • Calendar Management
    • Care Plan Management
    • Charting
    • Claims Management
    • Compliance Management
    • Customizable Forms
    • Data Synchronization
    • Document Management
    • EMR/EHR
    • Electronic Signature
    • Email Alerts
    • Facility Scheduling
    • GPS
    • HIPAA Compliant
    • Medication History
    • Meeting Management
    • Monitoring
    • Patient Intake
    • Patient Records Management
    • Physician Portal
    • Real Time Analytics
    • Real Time Comparisons
    • Real Time Data
    • Real Time Reporting
    • Real-time Updates
    • Referral Tracking
    • Reporting & Statistics
    • Role-Based Permissions
    • SMS Messaging
    • Scheduling
    • Survey/Poll Management
    • Surveys & Feedback
    • Task Management
    • Time Tracking by Client
    • Trend Analysis
    • Visual Analytics
    • Volunteer Management
    • Workflow Management

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    Reviews

    Overall rating

    4,3 /5
    (29)
    Value for Money
    4,7/5
    Features
    4,1/5
    Ease of Use
    4,4/5
    Customer Support
    4,6/5

    Already have Net Health Hospice?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 29
    Verified Reviewer
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 501-1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Optima HospiceSoft program review

    Reviewed on 2018/08/15

    Pros

    I feel the Software is user friendly. I particularly appreciate the quick Feedback option where you can send an email with questions. Optima staff respond most often on the same day with a phone call. They are always willing to go the extra mile to make sure our questions are answered and understood. I appreciate they take the time to work with us on a one to one basis if necessary to solve any issues or concerns we may have.

    Cons

    At times I wish it could be more simplified. There seems to be repetitive layers that can be cumbersome to get through.

    Kristen W.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent software

    Reviewed on 2016/11/07

    If you are looking for a user-friendly hospice software, developed by people who understand hospice...

    If you are looking for a user-friendly hospice software, developed by people who understand hospice process and requirements, look no further. Hospicesoft is an excellent program that helps the whole team work together to better fulfill the needs of the patient, eliminating the need for charts full of paper documents,

    Pros

    The software tracks the many pieces required by multidisciplinary patient care. Excellent dashboards keep administration apprised of what pieces are due, and make finding what you need simple and straight-forward. Finding any piece of the complex patient care puzzle is a breeze. The chart is laid out like any paper chart, and demographics, patient information, every disicipline form, every lab, etc... are all right at your fingertips, only a click or two away. Because it is web-based, there are no requirements for in-house servers, and the information is available from anywhere you have cell or internet access. It can be viewed, or documented, by phone, tablet or computer. There are no specific equipment requirements. Information can be printed, faxed or emailed from within the system (fax requires a very small fee monthly using a service such as RingCentral) to facilities, providers, pharmacies, etc.... Orders for treatments, medications, etc. are easy to update, print, or review. The patient's care plan is a "living" careplan, and revised from within the discipline notes during each visit as the patient's needs changes.

    Cons

    No interface with a pharmacy benefit manager at this time, so all medications, orders, changes, etc... do have to be entered separately into the pharmacy program. Because the careplan is revised from within the discipline notes, and defaults in from the previous notes all charting has to be done sequentially. For patients with frequent visits, this is sometimes an issue.

    Kevin K.
    Overall rating
    • Industry: Hospital & Health Care
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    A descent hospice software

    Reviewed on 2016/09/07

    Pros

    I like how this product has very good notes for some of the disciplines like nursing. It is also pretty simple to grasp and also has many good features such as pre-population of notes that helps us see how the patients are changing over time. The process of adding notes is also simple.

    Cons

    I did find that for compliance to certain Joint Commission and Chap standards, I had to do some manual changes to the documentation that hospicesoft offers. I have certain clauses that I always add to notes and features that surveyors have asked me about. Surveyors have also pointed out how convoluted the IDT documentation can be. While it certainly has all the information, it can be quite difficult to find each piece of information.

    Valerie R.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Review from a Billing Specialist using HospiceSoft

    Reviewed on 2017/02/24

    HospiceSoft is one of the easiest software's to use on the market specifically for Hospice...

    HospiceSoft is one of the easiest software's to use on the market specifically for Hospice Facilities.

    I have found that the billing is super easy and very self-explanatory as well as posting payments.

    Our Nurses love the "ease" of the paperwork as well and how HospiceSoft makes it so convenient for them to complete their paperwork and also in a timely manner.

    The dashboard I find very useful because once you customize it to your liking, it is there for you to point and click....

    I really don't have any negative feedback.. Customer service is always on standby and readily available to answer any questions that we have.

    Pros

    Billing; Posting; Ease of Nursing Documentation; Dashboard; Customer Service

    Cons

    no Cons

    Jessica R.
    Overall rating
    • Industry: Medical Practice
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    User Friendly

    Reviewed on 2019/04/25

    Pros

    This software is very easy to work with from any device. It makes documenting for all of the clinicians easy while saving time.

    Cons

    I do not like this software since the most recent update that was done in April of 2019. Our company has had a hard time getting issues resolved in a timely manner. It seems as if this update was done prior to figuring out the quirks.

    Showing 5 reviews of 29 Read all reviews

    Net Health Hospice FAQs

    Below are some frequently asked questions for Net Health Hospice.

    Net Health Hospice offers the following pricing plans:

    • Starting from: US$500,00
    • Free Trial: Not Available

    Monthly fee per ADC.

    We do not have any information about Net Health Hospice features

    Net Health Hospice has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Net Health Hospice supports the following languages:

    English

    Net Health Hospice supports the following devices:

    We do not have any information about what integrations Net Health Hospice has

    Net Health Hospice offers the following support options:

    Phone Support

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