Spiro

Work Smarter, Close Faster.

4,4 /5 (27 reviews) Write a Review!

Spiro Overview

What is Spiro?

Spiro is a proactive relationship management platform that automatically creates contacts, organizes and prioritizes opportunities, and proactively recommends next steps to move all your team's deals forward. Spiro takes the work out of sales and provides managers with intelligent sales reports that help turn their sales team into a sales machine.

Our customers report reaching 47% more prospects and closing 20% more deals. Spiro is so easy to use that we guarantee 100% adoption across your sales team.

Spiro Overview

Pricing

Starting from
US$10 000,00/year

Pricing options

Free Trial
Subscription
Value for money

Includes up to 10 users


Spiro Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

The platform syncs every conversation and activity, including emails, voice calls, text messages, notes, and meetings.
Spiro automatically creates contacts, companies, and opportunities from conversations over email.
Spiro provides proactive follow-up reminders based on conversations to ensure that no deal slips through the cracks.
Spiro analyzes every activity and deal to provide sales leaders with highly accurate sales pipelines and forecasts.
Sales leaders gain insights that help ensure sales teams are focusing efforts on the right deals.
Spiro video Spiro screenshot: The platform syncs every conversation and activity, including emails, voice calls, text messages, notes, and meetings. Spiro screenshot: Spiro automatically creates contacts, companies, and opportunities from conversations over email. Spiro screenshot: Spiro provides proactive follow-up reminders based on conversations to ensure that no deal slips through the cracks. Spiro screenshot: Spiro analyzes every activity and deal to provide sales leaders with highly accurate sales pipelines and forecasts. Spiro screenshot: Sales leaders gain insights that help ensure sales teams are focusing efforts on the right deals.

Spiro Reviews

Spiro Reviews

Overall rating
4,4
/
5
Excellent
13

Very good
13

Average
1

Poor
0

Terrible
0

Value for Money
4,5
Features
4,1
Ease of Use
4,5
Customer Support
4,7
96% recommended this app
Joshua B.

What an easy CRM to use and have available

My company has seen an uptake in overall customer interaction and collaboration between sales personnel. It has been a great place to come together on projects with multiple departments being able to utilize easy to access customer information.


Mary B.

Amazing Support. Easy to Use/Customize. Spiro Assistant = Brilliant.

We use Spiro to organize leads, track the progressions, and house the data for all our accounts. Overall, the tool has been easy to use and easy to customize.


Athena D.

Good and Bad. Some things we love, some things we don't.

I was able to express my Pros and Cons of the product I've been using. I spoke on behalf of myself and my colleague, who is also using Spiro.


Verified Reviewer

My experience with Spiro so far has been very good.

Obviously the tracking of prospects and activity by the sales team, both inside and out. The proactive interaction with the Spiro team in helping us maximize the capability of the platform so we can best utilize the field sales team time on a daily basis. Overall very pleased with the platform and support from Spiro.


Luke T.

Spiro has changed the way we manage contacts and opportunities.

This software has allowed us to aggregate contacts and business opportunities across many users in multiple offices.


Joshua B.
Industry: Telecommunications
Company size: 501-1 000 Employees

What an easy CRM to use and have available

Used Daily for 6-12 months
Reviewed on 2018/08/21
Review Source: Capterra

My company has seen an uptake in overall customer interaction and collaboration between sales personnel. It has been a great place to come together on projects with multiple departments being able to utilize easy to access customer information.

Pros

This has been one of the best CRM experiences that I have had. I have used several others, but this was a breeze to use, the phone app is fantastic, integration with corporate email was simple: just everything really.

Cons

We have had some cases where we needed some more functionality. However, Spiro was eager to address our concerns and has really come through on our requests.

Response from Spiro Technologies

Thank you Joshua! We are happy to hear that Spiro is helping you reach more customers, and allowing all departments to work together easily. Thank you for being a Spiro customer!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mary B.
Industry: Pharmaceuticals
Company size: 11-50 Employees

Amazing Support. Easy to Use/Customize. Spiro Assistant = Brilliant.

Used Daily for 1+ year
Reviewed on 2019/08/26
Review Source: Capterra

We use Spiro to organize leads, track the progressions, and house the data for all our accounts. Overall, the tool has been easy to use and easy to customize.

Pros

I'm a huge fan, mostly because I have used very expensive tools out there on the market. Compared to Spiro, they are extremely time intensive to set up with very limited support. What I love most is the support team at Spiro. They are extremely responsive and patient! They made the on-boarding process very easy. I was able to add my customizations easily and integrate with other tools with limited effort. My all time favorite feature is the Spiro assistant. This is great for inbound leads via email.

Cons

I think this is more of a learning curve - the reporting section is really rich in detail and I just don't have time to sit with all the different reports.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Athena D.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Good and Bad. Some things we love, some things we don't.

Used Daily for 6-12 months
Reviewed on 2018/01/05
Review Source: Capterra

I was able to express my Pros and Cons of the product I've been using. I spoke on behalf of myself and my colleague, who is also using Spiro.

Pros

The App. Tracking business won and who is sending the business. Ability to connect contacts under company.

Cons

We're missing notes and some notes are duplicated under the wrong providers. It's difficult to sort a report and there are a lot of unnecessary fields in the reports. Limited reports available through the app. On certain screens, you can't use the "Tab" button to move from field to field.

Response from Spiro Technologies

Hi Athena,

Thank you for rating our customer support 5 out of 5 stars! We take pride in having a Customer Success Manager assigned to every Spiro user. I'll have your CSM reach out to set up a time to go over reports, and how they can work best for your needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Verified Reviewer
Industry: Financial Services
Company size: 51-200 Employees

My experience with Spiro so far has been very good.

Used Daily for 6-12 months
Reviewed on 2018/07/13
Review Source: Capterra

Obviously the tracking of prospects and activity by the sales team, both inside and out. The proactive interaction with the Spiro team in helping us maximize the capability of the platform so we can best utilize the field sales team time on a daily basis. Overall very pleased with the platform and support from Spiro.

Pros

I like the ease of use. I like the fact that Spiro is very engaged on a daily basis with customer support. We are not the most easy company to work with as our demands can be much but Spiro is always responsive to any of the requests we have and are very communicative throughout the process.

Cons

There really isn't much that I don't like about the software. If you want to set up a campaign and select multiple contacts/pages, you can only do it one page at a time instead of selecting "select all". Very minor issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Luke T.
Industry: Construction
Company size: 201-500 Employees

Spiro has changed the way we manage contacts and opportunities.

Used Daily for 6-12 months
Reviewed on 2018/01/05
Review Source: Capterra

This software has allowed us to aggregate contacts and business opportunities across many users in multiple offices.

Pros

I think what we at Henderson Services are finding that we like the best about Spiro is the availability to have several people working out of the same group of contacts and to integrate all of our touches and opportunities so that we are all aware of who is working on what. The option to tailor the reminders experience to each of our own personalities really helps drive it home.

Cons

Occasionally certain pages are not set up quite the way we would like or do not have filter options that we need to see. Fortunately the Spiro team has been great about customizing our experience and helping use get those things integrated into our version.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,6/10
Based on 27 user ratings
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Spiro Pricing

Spiro Pricing

Starting from
US$10 000,00/year
Free Trial
Subscription
Value for money

Includes up to 10 users

Includes up to 10 users

Value for Money
4,5/5
Based on 27 user ratings
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Spiro Features

Spiro Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,1/5
Based on 27 user ratings
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Categories

Additional information for Spiro

Additional information for Spiro

Key features of Spiro

  • Activity Dashboard
  • Activity Logging
  • Activity Management
  • Activity Monitoring
  • Activity Tracking
  • Automated reminders
  • Automatic Notifications
  • Automatic reminders
  • Benchmarking
  • Business intelligence
  • CRM integration
  • Calendar management
  • Call logging
  • Call recording
  • Call tracking
  • Chat functionality
  • Collaboration tools
  • Contact Management
  • Contact database
  • Custom Fields
  • Customizable Fields
  • Customizable reporting
  • Customizable templates
  • Dashboard Creation
  • Data Import
  • Data Import / Export
  • Data Import/Export
  • Email Templates
  • Email integration
  • FAQ
  • Goal setting / tracking
  • Goals / quota management
  • Knowledge management
  • Lead Management
  • Machine learning
  • Mobile Integration
  • One click dialing, call forwarding, recording and logging
  • Opportunity management
  • Pipeline management
  • Prioritizing
  • Real Time Reporting
  • Reporting & Statistics
  • Rules-based workflow
  • Search functionality
  • Send and Receive SMS
  • Social Media Integration
  • Third party integration
  • Virtual assistant

Benefits

  • Artificial intelligence helps guide your sales teams through the sales process for maximum effectiveness.

  • Spiro works as an assistant to create contacts, reminders or update users on their team’s progress.

  • Spiro automatically highlights inconsistencies in the pipeline and provides accurate reports.

  • Integrates with virtually any business systems on the market today, including email, marketing automation, ERP, among others.

  • Pipelines are kept organized with automatic synchronization between email, calendar, and pipeline.

  • Spiro FAQs

    Spiro FAQs

    Below are some frequently asked questions for Spiro.

    Q. What type of pricing plans does Spiro offer?

    Spiro offers the following pricing plans:

    Starting from: US$10 000,00/year

    Pricing model: Subscription

    Free Trial: Not Available

    Includes up to 10 users

    Q. What are the main features of Spiro?

    Spiro offers the following features:

    • Activity Dashboard
    • Activity Logging
    • Activity Management
    • Activity Monitoring
    • Activity Tracking
    • Automated reminders
    • Automatic Notifications
    • Automatic reminders
    • Benchmarking
    • Business intelligence
    • CRM integration
    • Calendar management
    • Call logging
    • Call recording
    • Call tracking
    • Chat functionality
    • Collaboration tools
    • Contact Management
    • Contact database
    • Custom Fields
    • Customizable Fields
    • Customizable reporting
    • Customizable templates
    • Dashboard Creation
    • Data Import
    • Data Import / Export
    • Data Import/Export
    • Email Templates
    • Email integration
    • FAQ
    • Goal setting / tracking
    • Goals / quota management
    • Knowledge management
    • Lead Management
    • Machine learning
    • Mobile Integration
    • One click dialing, call forwarding, recording and logging
    • Opportunity management
    • Pipeline management
    • Prioritizing
    • Real Time Reporting
    • Reporting & Statistics
    • Rules-based workflow
    • Search functionality
    • Send and Receive SMS
    • Social Media Integration
    • Third party integration
    • Virtual assistant

    Q. Who are the typical users of Spiro?

    Spiro has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Spiro support?

    Spiro supports the following languages:

    English

    Q. What type of pricing plans does Spiro offer?

    Spiro has the following pricing plans:

    Subscription

    Q. Does Spiro support mobile devices?

    Spiro supports the following devices:

    Android, iPhone

    Q. What other apps does Spiro integrate with?

    Spiro integrates with the following applications:

    Formstack Documents, Help Scout, HubSpot Marketing Hub, Mailchimp, Microsoft 365, Microsoft Outlook, NUACOM, NetSuite, Plex, Zendesk

    Q. What level of support does Spiro offer?

    Spiro offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials