Leapsome

The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback. It’s made our HR processes not only more efficient but also more transparent. The tool was surprisingly simple to roll out, and there was a really positive response from the managers and employees – so now we’re looking at using the rest of Leapsome’s features, like 1-on-1 meetings and engagement surveys. We were also very impressed by the Leapsome customer team, who visibly incorporated our feedback into the platform before we had even decided to use it! They were the only tool that we could see were seriously passionate about acting on feedback themselves, and their answers to our support requests have been consistently prompt and helpful.

We have had some minor, short-term issues, such as where to find a particular setting in the app and we have a few requests for new features, however, every time we see anything like this, the Leapsome product team is always quick to respond and improve the platform based on our suggestions.

Helps to get and receive feedback remotely.

User experience and bugs. Clunky piece of a software.

- The review feature that allows me to set up individual and transparent reviews, making the review process much less administrative than before.
- The 1on1 feature that encourages employees and managers to organize their discussions beforehand and carries over open talking points to the next meeting.
- The set up recurring surveys.

Not really a con, since I know it's being worked on, just really looking forward to a more realized learning feature that is currently available as a beta version. Also, more features for surveys would be great, i.e. logic functionalities.