Fons
Scheduling & payment software for appointment-based business
4,8 /5 (65 reviews) Write a Review!Fons Overview
What is Fons?
Fons is a scheduling and payment automation solution for appointment-based businesses, particularly music teachers, academic tutors, coaches, trainers, massage therapists, and other client-based businesses with a regularly returning student or client base.
Fons connects clients and business owners to streamline the appointment scheduling and payment process via a web based platform and native mobile apps for Android & iPhone. Business owners simply set up a Fons account, invite their clients to join, and begin scheduling appointments.
Business owners can select their availability, set lesson/session pricing, and choose a suitable cancellation policy window before sending personalized appointment invites to clients. Clients can then sign the billing policy, select a session time, add their payment details, and are automatically billed at the end of each confirmed appointment, eliminating invoicing hassle and avoiding late payments.
Business owners can also generate and share a personal booking link via email, text, social network, or on their website so further streamline the appointment booking process for clients/students. Each client’s information, appointment and billing history is kept in a simple profile, for access at any time. Family management features lets parents add and manage multiple kids' schedules and keep track of payments with a single payment method.
Fons Overview
Pricing
Pricing options
A 14-day free trial is available, after which Fons costs $29.95 1-5 staff, $79.95 6-20 staff, $149.95 unlimited staff per month, plus 2.9% + $.30 / credit card transaction or 1.8% / ACH transaction.
Fons Features
Media
Fons Reviews
Fons Reviews
Life... simplified
I've invested time into getting my Fons account set up and running... but now, it's ready to run. Less time at the bank, less awkward money talks with clients. More of doing what I love.
That's what Fons is for me, and the peace of mind and professional front it gives my business is worth 5 times what they're charging.
Great Customer Service
My overall experience with fons has been relatively good. The customer service has been helpful with all of my issues and there are definitely some wonderful benefits with Fons, but there are some issues with layout that could use improvement.
Game-changer
Fons has the best customer service of any company that I have worked with before. If I have had any question, they have helped me out within 10 minutes or less. There are other companies that have more "bells and whistles" but I chose Fons because they skip the hassle of invoicing and help me to run my business more efficiently. My Fons subscription is worth every penny.
Fons is great
Fons has definitely simplified by life by providing a super simple way for my students and clients to schedule appointments *for themselves*. No more exchanging dozens of emails/text messages to try to nail down a time to meet. I just send them my link and they find a time that works for them. I am so pleased!
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Life... simplified
Pros
What I love most about fons is that my clients love it. It's easy and straightforward for them, and looks super professional.
For me, Fons has given me so much more peace of mind. Happier clients=happier me.
Cons
I have run into a few bumps, but there's a great support team that will stick with you and help you figure everything out. Most of my minor problems come from me not being able to see what my clients see. When they run into problems, it's more difficult to resolve the issue.
Response from Fons
Hey Ruth, thanks for the review! So glad to have you as a part of our Fons family! Since, reading your review we have added some videos to our help center, so you can at least see what their signup and appointment scheduling & confirmation looks like. We are always looking to improve, so if you have anything in-particular you would like to see for your clients just let us know:) Also, have them reach out to us because they have the benefit of the same great support as you and if it something we think may be helpful to you from your clients we will pass it along to you as well.
Perfect integration for a great price!
Pros
Integrating invoicing + scheduling into one software and the ease of use for my clients! Great customer support!
Cons
There's a few visual kinks to work out, and I wish it were easier to log in from my phone. I'd also like to be able to manage my calendar a bit more (turning on & off certain months versus just days/times).
Great Customer Service
My overall experience with fons has been relatively good. The customer service has been helpful with all of my issues and there are definitely some wonderful benefits with Fons, but there are some issues with layout that could use improvement.
Pros
I have had excellent customer service experiences with Fons. It is also wonderful to have a scheduling app where clients can schedule and pay for their appointments and include the option to purchase in bulk!
Cons
This software is a bit complicated to use at times. It is hard to find how to do certain things, and there needs to be more direct options for certain actions. Sites like these should be laid out in the easiest manner for the simplest laymen to use. It would also help to have an option for a business policy to be read by clients before scheduling appointments and when appointments are being confirmed so that the policy is fresh in their minds and for liability purposes.
Response from Fons
Hey there Hannah! Thank you so much for your review and this feedback. We want to make Fons as simple as possible to use for anyone, regardless of their comfort with using new technologies. Please let our team know if there are any particular areas you'd like to see improve or explained better. Fons is a powerful platform nestled into minimal design., and we make updates each week to try and improve the user experience. We are guided by our customers' needs and feedback. Thanks for sharing yours!
Game-changer
Fons has the best customer service of any company that I have worked with before. If I have had any question, they have helped me out within 10 minutes or less. There are other companies that have more "bells and whistles" but I chose Fons because they skip the hassle of invoicing and help me to run my business more efficiently. My Fons subscription is worth every penny.
Pros
The ease of billing and tracking my customers payments is so valuable. I never have to have the awkward conversations about missed payments or bounced payments, the software handles the issue for me and my clients don't get embarrassed or upset. Also, the scheduling side of this software is so simple and clutter-free, and I don't miss appointments any more.
Cons
At first the various billing options were a little hard to figure out, but customer service helped me to figure out just what I needed.
Response from Fons
Jessica, thank you so much for this review. We absolutely appreciate it, and are so glad you're enjoying Fons!
Fons is great
Fons has definitely simplified by life by providing a super simple way for my students and clients to schedule appointments *for themselves*. No more exchanging dozens of emails/text messages to try to nail down a time to meet. I just send them my link and they find a time that works for them. I am so pleased!
Pros
Makes scheduling appointments with clients SO MUCH easier
Cons
Can be a bit bulky to navigate at first, until you get used to the terminology they use to describe the various different services they offer.
Response from Fons
Thank you so much for this review! We really appreciate your taking the time, and are so happy that you're enjoying Fons! Your comment about the learning curve is really valid, and an area we're constantly trying to improve. Thanks again for being a part of the Fons family, and let us know if you need anything else! Awesome.
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Fons Pricing
Fons Pricing
A 14-day free trial is available, after which Fons costs $29.95 1-5 staff, $79.95 6-20 staff, $149.95 unlimited staff per month, plus 2.9% + $.30 / credit card transaction or 1.8% / ACH transaction.
A 14-day free trial is available, after which Fons costs $29.95 1-5 staff, $79.95 6-20 staff, $149.95 unlimited staff per month, plus 2.9% + $.30 / credit card transaction or 1.8% / ACH transaction.
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Fons Features
Fons Features
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Categories
Categories
Additional information for Fons
Additional information for Fons
Key features of Fons
- Appointment management
- Automated ACH & credit card processing
- Automated billing
- Automatic appointment reminders
- Availability management
- Billing & invoicing
- Billing rate management
- Calendar sync w Google & iCalendar
- Calendar website integration
- Class scheduling & management
- Client & family management
- Client management
- Create invoices
- Customizable Billing Rates
- Customizable billing
- Customizable cancellation policy
- Email invitations & reminders
- Family management
- Group appointments
- Instructor / tutor scheduling
- Online registration
- Online scheduling
- Payment processing
- Personalized client profiles
- Public calendar availability
- Recurring appointments
- Recurring appointments, billing & invoicing
- Registration management
- Reservation management
- Staff Feature
- Subscription services
- Timezone detection
- Transaction history
- Visual billing reports
Benefits
Fons FAQs
Fons FAQs
Below are some frequently asked questions for Fons.
Q. What type of pricing plans does Fons offer?
Fons offers the following pricing plans:
Starting from: US$29,95/month
Pricing model: Subscription
Free Trial: Available
A 14-day free trial is available, after which Fons costs $29.95 1-5 staff, $79.95 6-20 staff, $149.95 unlimited staff per month, plus 2.9% + $.30 / credit card transaction or 1.8% / ACH transaction.
Q. What are the main features of Fons?
Fons offers the following features:
- Appointment management
- Automated ACH & credit card processing
- Automated billing
- Automatic appointment reminders
- Availability management
- Billing & invoicing
- Billing rate management
- Calendar sync w Google & iCalendar
- Calendar website integration
- Class scheduling & management
- Client & family management
- Client management
- Create invoices
- Customizable Billing Rates
- Customizable billing
- Customizable cancellation policy
- Email invitations & reminders
- Family management
- Group appointments
- Instructor / tutor scheduling
- Online registration
- Online scheduling
- Payment processing
- Personalized client profiles
- Public calendar availability
- Recurring appointments
- Recurring appointments, billing & invoicing
- Registration management
- Reservation management
- Staff Feature
- Subscription services
- Timezone detection
- Transaction history
- Visual billing reports
Q. Who are the typical users of Fons?
Fons has the following typical customers:
Small Business, Public Administrations, Non Profit, Freelancers, Mid Size Business
Q. What languages does Fons support?
Fons supports the following languages:
English
Q. What type of pricing plans does Fons offer?
Fons has the following pricing plans:
Subscription
Q. Does Fons support mobile devices?
We do not have any information about what devices Fons supports
Q. What other apps does Fons integrate with?
Fons integrates with the following applications:
Google Calendar
Q. What level of support does Fons offer?
Fons offers the following support options:
Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials
I've invested time into getting my Fons account set up and running... but now, it's ready to run. Less time at the bank, less awkward money talks with clients. More of doing what I love.
That's what Fons is for me, and the peace of mind and professional front it gives my business is worth 5 times what they're charging.