Fons

Scheduling & payment software for appointment-based business

About Fons

Fons is a scheduling and payment automation solution for appointment-based businesses, particularly music teachers, academic tutors, coaches, trainers, massage therapists, and other client-based businesses with a regularly returning student or client base.

Fons connects clients and business owners to streamline the appointment scheduling and payment process via a web based platform and native mobile apps for Android & iPhone. Business owners simply set up a Fons account, invite their clients to join, and begin scheduling appointments.

Business owners can select their availability, set lesson/session pricing, and choose a suitable cancellation policy window before sending personalized appointment invites to clients. Clients can then sign the billing policy, select a session time, add their payment details, and are automatically billed at the end of each confirmed appointment, eliminating invoicing hassle and avoiding late payments.

Business owners can also generate and share a personal booking link via email, text, social network, or on their website so further streamline the appointment booking process for clients/students. Each client’s information, appointment and billing history is kept in a simple profile, for access at any time. Family management features lets parents add and manage multiple kids' schedules and keep track of payments with a single payment method.

Key benefits of Fons

  • Reduce no-shows and last minute cancellations with Fons' customizable cancellation policy windows and automated appointment reminders.

  • Choose a suitable cancellation policy window length, which Fons' will make clear to clients at their time of booking, and then enforce.

  • Choose to bill clients on a per-appointment or a recurring, subscription basis, depending on business needs.

  • Create recurring appointments - daily, weekly or monthly - with clients, who need only confirm their attendance once.

  • Use Fons' visual billing reports to analyze past results, identify trends, and make qualified business decisions.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia

    Supported Languages

    English

    Images

    Fons is accessible via both web browser & mobile applications for Android & iPhone
    Personalized client profiles
    Personalized online booking links for clients to click through on
    Customizable appointment types and prices, including "no-cost" sessions
    Customizable appointment confirmations
    Color-coded calendar with day, week or month views
    Searchable transaction history
    Visual billing reports
    View 9 more
    Fons video
    Fons screenshot: Fons is accessible via both web browser & mobile applications for Android & iPhone Fons screenshot: Personalized client profiles Fons screenshot: Personalized online booking links for clients to click through on Fons screenshot: Customizable appointment types and prices, including "no-cost" sessions Fons screenshot: Customizable appointment confirmations Fons screenshot: Color-coded calendar with day, week or month views Fons screenshot: Searchable transaction history Fons screenshot: Visual billing reports

    Features

    Total features of Fons: 22

    • ACH Payment Processing
    • Appointment Management
    • Automated Billing
    • Availability Management
    • Billing & Invoicing
    • Billing Rate Management
    • Calendar Sync with Google
    • Class Scheduling
    • Client Management
    • Email Invitations & Reminders
    • Instructor Scheduling
    • Invoice Management
    • Personalized Profiles
    • Recurring Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reservations Management
    • Role-Based Permissions
    • Transaction History
    • User Management
    • Website Integration

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    Reviews

    Overall rating

    4,8 /5
    (66)
    Value for Money
    4,9/5
    Features
    4,7/5
    Ease of Use
    4,8/5
    Customer Support
    4,9/5

    Already have Fons?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 66
    Ruth B.
    Overall rating
    • Industry: Music
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Life... simplified

    Reviewed on 2018/08/13

    I've invested time into getting my Fons account set up and running... but now, it's ready to run....

    I've invested time into getting my Fons account set up and running... but now, it's ready to run. Less time at the bank, less awkward money talks with clients. More of doing what I love.

    That's what Fons is for me, and the peace of mind and professional front it gives my business is worth 5 times what they're charging.

    Pros

    What I love most about fons is that my clients love it. It's easy and straightforward for them, and looks super professional.

    For me, Fons has given me so much more peace of mind. Happier clients=happier me.

    Cons

    I have run into a few bumps, but there's a great support team that will stick with you and help you figure everything out. Most of my minor problems come from me not being able to see what my clients see. When they run into problems, it's more difficult to resolve the issue.

    Response from Fons

    Hey Ruth, thanks for the review! So glad to have you as a part of our Fons family! Since, reading your review we have added some videos to our help center, so you can at least see what their signup and appointment scheduling & confirmation looks like. We are always looking to improve, so if you have anything in-particular you would like to see for your clients just let us know:) Also, have them reach out to us because they have the benefit of the same great support as you and if it something we think may be helpful to you from your clients we will pass it along to you as well.

    Allie T.
    Overall rating
    • Industry: Online Media
    • Company size: Self Employed
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing software & even better customer service!

    Reviewed on 2020/11/07

    Fons is the best platform for ease of scheduling, invoicing, offering many pricing options &...

    Fons is the best platform for ease of scheduling, invoicing, offering many pricing options & subscriptions, and CUSTOMER SERVICE! The Fons Family facebook group alone is worth its weight in gold. [SENSITIVE CONTENT HIDDEN] is an incredible, intelligent, heart centered [SENSITIVE CONTENT HIDDEN] who truly cares about the success of his customers. I’m thrilled to have found a software & support community that fits all of my needs (& more!!). Can’t recommend Fons enough!!

    Pros

    Fons is an awesome platform that’s super easy to use and fits my exact needs as a coach & consultant. I love the ease of client booking, options of subscriptions and packages, and the interface of the software. My clients all love it as well!

    Cons

    My phone calendar stopped syncing with the app (likely my phones issue and not the app). Other than that, it’s awesome!

    Hannah P.
    Overall rating
    • Industry: Music
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Great Customer Service

    Reviewed on 2019/08/20

    My overall experience with fons has been relatively good. The customer service has been helpful...

    My overall experience with fons has been relatively good. The customer service has been helpful with all of my issues and there are definitely some wonderful benefits with Fons, but there are some issues with layout that could use improvement.

    Pros

    I have had excellent customer service experiences with Fons. It is also wonderful to have a scheduling app where clients can schedule and pay for their appointments and include the option to purchase in bulk!

    Cons

    This software is a bit complicated to use at times. It is hard to find how to do certain things, and there needs to be more direct options for certain actions. Sites like these should be laid out in the easiest manner for the simplest laymen to use. It would also help to have an option for a business policy to be read by clients before scheduling appointments and when appointments are being confirmed so that the policy is fresh in their minds and for liability purposes.

    Response from Fons

    Hey there Hannah! Thank you so much for your review and this feedback. We want to make Fons as simple as possible to use for anyone, regardless of their comfort with using new technologies. Please let our team know if there are any particular areas you'd like to see improve or explained better. Fons is a powerful platform nestled into minimal design., and we make updates each week to try and improve the user experience. We are guided by our customers' needs and feedback. Thanks for sharing yours!

    Erin mae L.
    Overall rating
    • Industry: Music
    • Company size: Self Employed
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Fons is great

    Reviewed on 2019/08/22

    Fons has definitely simplified by life by providing a super simple way for my students and clients...

    Fons has definitely simplified by life by providing a super simple way for my students and clients to schedule appointments *for themselves*. No more exchanging dozens of emails/text messages to try to nail down a time to meet. I just send them my link and they find a time that works for them. I am so pleased!

    Pros

    Makes scheduling appointments with clients SO MUCH easier

    Cons

    Can be a bit bulky to navigate at first, until you get used to the terminology they use to describe the various different services they offer.

    Response from Fons

    Thank you so much for this review! We really appreciate your taking the time, and are so happy that you're enjoying Fons! Your comment about the learning curve is really valid, and an area we're constantly trying to improve. Thanks again for being a part of the Fons family, and let us know if you need anything else! Awesome.

    Tom S.
    Overall rating
    • Industry: Music
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fons for music instructors

    Reviewed on 2019/07/19

    The biggest part that i am solving is payments. With the auto pay function, I no longer have to...

    The biggest part that i am solving is payments. With the auto pay function, I no longer have to keep hounding clients to pay their invoices!

    Pros

    My favorite part of this software is the accountability component. It makes the clients take that extra step to confirm appointments, making sure they remember.

    Cons

    The interface of the calendar is a little lacking and I cannot change the size of the calendar slots like in google calendar. Would also like to be able to drag and drop an appointment like in google calendar.

    Showing 5 reviews of 66 Read all reviews

    Fons FAQs

    Below are some frequently asked questions for Fons.

    Fons offers the following pricing plans:

    • Starting from: US$29,95/month
    • Pricing model: Subscription
    • Free Trial: Available

    A 14-day free trial is available, after which Fons costs $29.95 1-5 staff, $79.95 6-20 staff, $149.95 unlimited staff per month, plus 2.9% + $.30 / credit card transaction or 1.8% / ACH transaction.

    Fons offers the following features:

    • Appointment management
    • Automated ACH & credit card processing
    • Automated billing
    • Automatic appointment reminders
    • Availability management
    • Billing & invoicing
    • Billing rate management
    • Calendar sync w Google & iCalendar
    • Calendar website integration
    • Class scheduling & management
    • Client & family management
    • Client management
    • Create invoices
    • Customizable Billing Rates
    • Customizable billing
    • Customizable cancellation policy
    • Email invitations & reminders
    • Family management
    • Group appointments
    • Instructor / tutor scheduling
    • Online registration
    • Online scheduling
    • Payment processing
    • Personalized client profiles
    • Public calendar availability
    • Recurring appointments
    • Recurring appointments, billing & invoicing
    • Registration management
    • Reservation management
    • Staff Feature
    • Subscription services
    • Timezone detection
    • Transaction history
    • Visual billing reports

    Fons has the following typical customers:

    Small Business, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Fons supports the following languages:

    English

    We do not have any information about what devices Fons supports

    Fons integrates with the following applications:

    Google Calendar

    Fons offers the following support options:

    Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials

    Related categories

    See all software categories found for Fons.