Fons

Scheduling & payment software for appointment-based business

4,8 /5 (65 reviews) Write a Review!

Fons Overview

What is Fons?

Fons is a scheduling and payment automation solution for appointment-based businesses, particularly music teachers, academic tutors, coaches, trainers, massage therapists, and other client-based businesses with a regularly returning student or client base.

Fons connects clients and business owners to streamline the appointment scheduling and payment process via a web based platform and native mobile apps for Android & iPhone. Business owners simply set up a Fons account, invite their clients to join, and begin scheduling appointments.

Business owners can select their availability, set lesson/session pricing, and choose a suitable cancellation policy window before sending personalized appointment invites to clients. Clients can then sign the billing policy, select a session time, add their payment details, and are automatically billed at the end of each confirmed appointment, eliminating invoicing hassle and avoiding late payments.

Business owners can also generate and share a personal booking link via email, text, social network, or on their website so further streamline the appointment booking process for clients/students. Each client’s information, appointment and billing history is kept in a simple profile, for access at any time. Family management features lets parents add and manage multiple kids' schedules and keep track of payments with a single payment method.

Fons Overview

Pricing

Starting from
US$29,95/month

Pricing options

Free Trial
Subscription
Value for money

A 14-day free trial is available, after which Fons costs $29.95 1-5 staff, $79.95 6-20 staff, $149.95 unlimited staff per month, plus 2.9% + $.30 / credit card transaction or 1.8% / ACH transaction.


Fons Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Customizable appointment types and prices, including "no-cost" sessions
Customizable appointment confirmations
Fons is accessible via both web browser & mobile applications for Android & iPhone
Visual billing reports
Searchable transaction history
Personalized client profiles
Color-coded calendar with day, week or month views
Personalized online booking links for clients to click through on
Fons video Fons screenshot: Customizable appointment types and prices, including "no-cost" sessions Fons screenshot: Customizable appointment confirmations Fons screenshot: Fons is accessible via both web browser & mobile applications for Android & iPhone Fons screenshot: Visual billing reports Fons screenshot: Searchable transaction history Fons screenshot: Personalized client profiles Fons screenshot: Color-coded calendar with day, week or month views Fons screenshot: Personalized online booking links for clients to click through on

Fons Reviews

Fons Reviews

Overall rating
4,8
/
5
Excellent
60

Very good
2

Average
2

Poor
0

Terrible
1

Value for Money
4,9
Features
4,6
Ease of Use
4,8
Customer Support
4,9
95% recommended this app
Ruth B.

Life... simplified

I've invested time into getting my Fons account set up and running... but now, it's ready to run. Less time at the bank, less awkward money talks with clients. More of doing what I love.

That's what Fons is for me, and the peace of mind and professional front it gives my business is worth 5 times what they're charging.


Allie T.

Perfect integration for a great price!


Hannah P.

Great Customer Service

My overall experience with fons has been relatively good. The customer service has been helpful with all of my issues and there are definitely some wonderful benefits with Fons, but there are some issues with layout that could use improvement.


Jessica R.

Game-changer

Fons has the best customer service of any company that I have worked with before. If I have had any question, they have helped me out within 10 minutes or less. There are other companies that have more "bells and whistles" but I chose Fons because they skip the hassle of invoicing and help me to run my business more efficiently. My Fons subscription is worth every penny.


Erin mae L.

Fons is great

Fons has definitely simplified by life by providing a super simple way for my students and clients to schedule appointments *for themselves*. No more exchanging dozens of emails/text messages to try to nail down a time to meet. I just send them my link and they find a time that works for them. I am so pleased!


Ruth B.
Industry: Music
Company size: Self Employed

Life... simplified

Used Daily for Free Trial
Reviewed on 2018/08/13
Review Source: Capterra

I've invested time into getting my Fons account set up and running... but now, it's ready to run. Less time at the bank, less awkward money talks with clients. More of doing what I love.

That's what Fons is for me, and the peace of mind and professional front it gives my business is worth 5 times what they're charging.

Pros

What I love most about fons is that my clients love it. It's easy and straightforward for them, and looks super professional.

For me, Fons has given me so much more peace of mind. Happier clients=happier me.

Cons

I have run into a few bumps, but there's a great support team that will stick with you and help you figure everything out. Most of my minor problems come from me not being able to see what my clients see. When they run into problems, it's more difficult to resolve the issue.

Response from Fons

Hey Ruth, thanks for the review! So glad to have you as a part of our Fons family! Since, reading your review we have added some videos to our help center, so you can at least see what their signup and appointment scheduling & confirmation looks like. We are always looking to improve, so if you have anything in-particular you would like to see for your clients just let us know:) Also, have them reach out to us because they have the benefit of the same great support as you and if it something we think may be helpful to you from your clients we will pass it along to you as well.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Allie T.
Industry: Music
Company size: Self Employed

Perfect integration for a great price!

Used Daily for Free Trial
Reviewed on 2019/06/10
Review Source: Capterra

Pros

Integrating invoicing + scheduling into one software and the ease of use for my clients! Great customer support!

Cons

There's a few visual kinks to work out, and I wish it were easier to log in from my phone. I'd also like to be able to manage my calendar a bit more (turning on & off certain months versus just days/times).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Hannah P.
Industry: Music
Company size: Self Employed

Great Customer Service

Used Daily for 1-5 months
Reviewed on 2019/08/20
Review Source: Capterra

My overall experience with fons has been relatively good. The customer service has been helpful with all of my issues and there are definitely some wonderful benefits with Fons, but there are some issues with layout that could use improvement.

Pros

I have had excellent customer service experiences with Fons. It is also wonderful to have a scheduling app where clients can schedule and pay for their appointments and include the option to purchase in bulk!

Cons

This software is a bit complicated to use at times. It is hard to find how to do certain things, and there needs to be more direct options for certain actions. Sites like these should be laid out in the easiest manner for the simplest laymen to use. It would also help to have an option for a business policy to be read by clients before scheduling appointments and when appointments are being confirmed so that the policy is fresh in their minds and for liability purposes.

Response from Fons

Hey there Hannah! Thank you so much for your review and this feedback. We want to make Fons as simple as possible to use for anyone, regardless of their comfort with using new technologies. Please let our team know if there are any particular areas you'd like to see improve or explained better. Fons is a powerful platform nestled into minimal design., and we make updates each week to try and improve the user experience. We are guided by our customers' needs and feedback. Thanks for sharing yours!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Jessica R.
Industry: Music
Company size: Self Employed

Game-changer

Used Daily for 1-5 months
Reviewed on 2020/08/03
Review Source: Capterra

Fons has the best customer service of any company that I have worked with before. If I have had any question, they have helped me out within 10 minutes or less. There are other companies that have more "bells and whistles" but I chose Fons because they skip the hassle of invoicing and help me to run my business more efficiently. My Fons subscription is worth every penny.

Pros

The ease of billing and tracking my customers payments is so valuable. I never have to have the awkward conversations about missed payments or bounced payments, the software handles the issue for me and my clients don't get embarrassed or upset. Also, the scheduling side of this software is so simple and clutter-free, and I don't miss appointments any more.

Cons

At first the various billing options were a little hard to figure out, but customer service helped me to figure out just what I needed.

Response from Fons

Jessica, thank you so much for this review. We absolutely appreciate it, and are so glad you're enjoying Fons!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Erin mae L.
Industry: Music
Company size: Self Employed

Fons is great

Used Weekly for 6-12 months
Reviewed on 2019/08/22
Review Source: Capterra

Fons has definitely simplified by life by providing a super simple way for my students and clients to schedule appointments *for themselves*. No more exchanging dozens of emails/text messages to try to nail down a time to meet. I just send them my link and they find a time that works for them. I am so pleased!

Pros

Makes scheduling appointments with clients SO MUCH easier

Cons

Can be a bit bulky to navigate at first, until you get used to the terminology they use to describe the various different services they offer.

Response from Fons

Thank you so much for this review! We really appreciate your taking the time, and are so happy that you're enjoying Fons! Your comment about the learning curve is really valid, and an area we're constantly trying to improve. Thanks again for being a part of the Fons family, and let us know if you need anything else! Awesome.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,6/10
Based on 65 user ratings
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Fons Pricing

Fons Pricing

Starting from
US$29,95/month
Free Trial
Subscription
Value for money

A 14-day free trial is available, after which Fons costs $29.95 1-5 staff, $79.95 6-20 staff, $149.95 unlimited staff per month, plus 2.9% + $.30 / credit card transaction or 1.8% / ACH transaction.

A 14-day free trial is available, after which Fons costs $29.95 1-5 staff, $79.95 6-20 staff, $149.95 unlimited staff per month, plus 2.9% + $.30 / credit card transaction or 1.8% / ACH transaction.

Value for Money
4,9/5
Based on 65 user ratings
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Fons Features

Fons Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,6/5
Based on 65 user ratings
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Categories

Additional information for Fons

Additional information for Fons

Key features of Fons

  • Appointment management
  • Automated ACH & credit card processing
  • Automated billing
  • Automatic appointment reminders
  • Availability management
  • Billing & invoicing
  • Billing rate management
  • Calendar sync w Google & iCalendar
  • Calendar website integration
  • Class scheduling & management
  • Client & family management
  • Client management
  • Create invoices
  • Customizable Billing Rates
  • Customizable billing
  • Customizable cancellation policy
  • Email invitations & reminders
  • Family management
  • Group appointments
  • Instructor / tutor scheduling
  • Online registration
  • Online scheduling
  • Payment processing
  • Personalized client profiles
  • Public calendar availability
  • Recurring appointments
  • Recurring appointments, billing & invoicing
  • Registration management
  • Reservation management
  • Staff Feature
  • Subscription services
  • Timezone detection
  • Transaction history
  • Visual billing reports

Benefits

  • Reduce no-shows and last minute cancellations with Fons' customizable cancellation policy windows and automated appointment reminders.

  • Choose a suitable cancellation policy window length, which Fons' will make clear to clients at their time of booking, and then enforce.

  • Choose to bill clients on a per-appointment or a recurring, subscription basis, depending on business needs.

  • Create recurring appointments - daily, weekly or monthly - with clients, who need only confirm their attendance once.

  • Use Fons' visual billing reports to analyze past results, identify trends, and make qualified business decisions.

  • Fons FAQs

    Fons FAQs

    Below are some frequently asked questions for Fons.

    Q. What type of pricing plans does Fons offer?

    Fons offers the following pricing plans:

    Starting from: US$29,95/month

    Pricing model: Subscription

    Free Trial: Available

    A 14-day free trial is available, after which Fons costs $29.95 1-5 staff, $79.95 6-20 staff, $149.95 unlimited staff per month, plus 2.9% + $.30 / credit card transaction or 1.8% / ACH transaction.

    Q. What are the main features of Fons?

    Fons offers the following features:

    • Appointment management
    • Automated ACH & credit card processing
    • Automated billing
    • Automatic appointment reminders
    • Availability management
    • Billing & invoicing
    • Billing rate management
    • Calendar sync w Google & iCalendar
    • Calendar website integration
    • Class scheduling & management
    • Client & family management
    • Client management
    • Create invoices
    • Customizable Billing Rates
    • Customizable billing
    • Customizable cancellation policy
    • Email invitations & reminders
    • Family management
    • Group appointments
    • Instructor / tutor scheduling
    • Online registration
    • Online scheduling
    • Payment processing
    • Personalized client profiles
    • Public calendar availability
    • Recurring appointments
    • Recurring appointments, billing & invoicing
    • Registration management
    • Reservation management
    • Staff Feature
    • Subscription services
    • Timezone detection
    • Transaction history
    • Visual billing reports

    Q. Who are the typical users of Fons?

    Fons has the following typical customers:

    Small Business, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Fons support?

    Fons supports the following languages:

    English

    Q. What type of pricing plans does Fons offer?

    Fons has the following pricing plans:

    Subscription

    Q. Does Fons support mobile devices?

    We do not have any information about what devices Fons supports

    Q. What other apps does Fons integrate with?

    Fons integrates with the following applications:

    Google Calendar

    Q. What level of support does Fons offer?

    Fons offers the following support options:

    Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials