Flock

Flock

Communication and collaboration platform for teams

4.4/5 (133 reviews)

Flock Overview

Flock is a collaborative messaging app for teams which supports direct and group messaging with public and private channels. With Flock users can jump onto a video or audio call or switch to screen sharing with multiple participants, in one click.

Users can also integrate Flock with 40+ apps like Google Drive, Google Calendar, Github, Trello, Asana, Twitter. Flock is available in English, Spanish and Portuguese

Pricing

Starting from
US$6,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English, Portuguese, Spanish

Flock Reviews

Overall rating
4.4/5
92% positive reviews
74
Excellent
48
Very good
8
Average
1
Poor
2
Terrible
Kristen R.

Makes communicating so much easier and convenient!

Used Daily for 2+ years
Reviewed on 2019/07/16
Review Source: Capterra

Within my office, Flock has made communication so much more convenient. If I have a quick question for another employee, instead of having to walk to their desk or pick up the phone and call them, now I can just send a quick message and they can respond immediately if they are available.

Pros

In Flock, I can create different chats. Within each chat, I can choose who has access to that particular chat and whether they have full access or read-only access to each channel. I can also create to-do list within each chat and chat set each task as being assigned to different people. It is very convenient because you can add anyone else who has a Flock account. It doesn't have to be just within an office or particular area. For example, I work in the Tax Office. But we communicate with the Legal Department on a regular department so some of the employees from legal have been given access to some of our chats. I can have a chat set-up with an individual person or I can have it set up as a group where everyone, or even just certain people, have access.

Cons

At first, I had trouble leaving Flock up on my monitor because it was basically completely white and it was just too bright. After an hour or so, my eyes would be hurting from it shining in my eyes. I recently found out that you can set it to dark-mode which makes the background a dark grey instead of white. This cuts down on the brightness significantly so now I can stand to leave it up on one of my monitors.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Louis C.

Our team has migrated to FLOCK for ease of use and for feature set capabilities which allow us to manage tasking and team communication as well as video conferencing most effectively

Used Daily for 6-12 months
Reviewed on 2018/04/25
Review Source: SoftwareAdvice

In the final analysis , we believe Flock is a winner and we will be using Flock as our primary collaborative team communication tool for our office team tasking assignment, as well as for video chat . Our office wanted a shared communication tool which on balance was designed with team work in mind. Considering the user interface which allows for common communication as well as closed conversation threads between managers, the rather convenient presence of one touch button control for screen sharing as well as conference call entrance, Flock will be our go communication tool for intra office now. We would say the only real negatives though not plentiful were tied to the inability to control notifications coming from conversations. This can create a log jam. We also experienced some difficulty with file searching or keeping files private to one user. Our recommendation is to emphasize the team orientated communication tools offered by Flock as the primary orientation for usage and to use its rather robust application integration capabilities to supplement weaknesses in the usage of the program. We use Trello quite easily with Flock for instance. Give Flock a try as we believe it can help.

Pros

Seamless and extremely easy to use interface has many advantages including wide and extremely robust application support including Trello, social network apps and many more. We are able to manage team conversation which can be common or specific to users in the group, employ instant screen sharing , and one button touch for video call and chat participation. Overall Flock has proven extremely user friendly and convenient. At this time, pro model and feature upgrade is only a month.

Cons

Less ability at this time to control notifications from shared conversations as well as a non available capability to keep shared files private to 1 user.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
Shaumit K.

It is a reasonably good platform to communicate with team. It is extremely fast and useful to use.

Used Daily for 1+ year
Reviewed on 2018/06/26
Review Source: Capterra

Pros

I really love to use flock as it is best place to explore new features.
Its far better than Slack as if I wanted to find some pervious data, I can easily go for search option and tailor it out..
I really love the TO-DO feature that helps me to follow up with people for various things.
I love the pinned chats feature, which helps me to notify important things to important people and get connect with them without a delay.
I also like notes feature, which help me to write the important points during meeting.
Its best use is to share the file without delay and saves me time and email.
Also, when I am busy, I can update my status without any delay.

Cons

1.
I would like to inform that there is no con for using flock, however, if some changes, that I have suggested, could be made then it would be more user-friendly.
1. I would suggest flock team to work on reactions of a particular message. For example, on a particular channel, I would like to say something funny or express my gratitude, if some one from the team likes my message, I would suggest few more emojis to be added to make it more happier to use it.
2. I would like to explore new features like, if possible to add, dictionary or recordings of audio.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Debjit B.

One of the simple and easy collaboration tool for my team.

Used Daily for 6-12 months
Reviewed on 2018/09/16
Review Source: Capterra

I love the Idea of on-screen tutorials which is annoying first but collapsible later. Participance can now show their screen so no more blind guesses and solves problems quicker then ever.No more email for the customer. Now customer confusions participant directly to participants development process and share their thoughts when I progrrame their software. collaboration makes my work breez.

Pros

You can simply do all your team management in one place. here are some of the things I like the most of this service.
Share screen with participents, on a video call. Share docs(also supports google docs) , ask for a pool , add code snippets . this make my life simper.No more long and time consuming email conversions. You just do all live chat and no more confutions. You can add many popular software to your flock account. I think it is an simple colaboration tool which makes my freelance life easyer.
I love myspace for quick private note taking facility, which helps me Evaluate/Modify my work for later.

Cons

When I set it up for the first time it took 2 onscreen demos how to use it, I was annoying at first but with time this onscreen tutorial helps me find options else hiden.I would love to see a collapciable left bar(Cant find till now.)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Carsten D.

The best Slack alternative, and I prefer it over Slack

Used Daily for Free Trial
Reviewed on 2018/11/03
Review Source: Capterra

Exceptional. While I'm not a huge believer in the importance of these chat products vs. those of the past, of the ones in the market today, Flock is my preferred chat tool. I've used Slack, Flock, Glip, and others. This one is easy to use, adds more features than Slack, and is far more stable and quality than Glip.

Pros

I never understood the hype around Slack. Marketed as an "e-mail killer," we all know that's true. There are still so many things it cannot do that email can do. Not to mention, it's just another internal chat tool. In fact, the only core differences between Slack and your typical enterprise grade chat client are silly emojis and power user abilities that 99% of your employees don't know how to use, and won't use. Flock, while generally speaking works the same way, at least adds some productivity concepts in the app. For example, in different channels and private chats, I can have working to-do lists with assignments and due dates. I can pin documents and files in a conversation or channel that are relevant to the conversation. Also, for some reason, things just feel cleaner in Flock. My entire team was confused why we switched at first, but those types of features were my reasons. And now they love it, no going back.

Cons

Not as many integrations as Slack. But not a deal breaker. Almost all the tools we use integrate.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10

Flock Pricing

Starting from
US$6,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Free Plan (for small teams getting started): $0

Pro Plan (for midsize teams and companies): $6/user/month billed monthly, or $4.50/user/month billed annually.

Enterprise Plan (for large enterprises and organizations): Contact Flock for pricing

Flock Features

  • API
  • Chat
  • Collaboration Tools
  • Communication Management
  • Drag & Drop Interface
  • Search Functionality
  • Third Party Integration

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Collaborative Workspace
  • Commenting
  • Customizable Branding
  • Document Management
  • Document Storage
  • File Management
  • Permission Management
  • Projections
  • SSL Security

Additional information for Flock

Key features of Flock

  • Auto-generated mailing lists
  • Chat
  • Collaboration tools
  • Communication management
  • Company directory
  • Discussion threads
  • Drag & drop file sharing
  • Due date setting & tracking
  • File sharing
  • Instant messaging
  • Live / video conferencing
  • Message history
  • Multi department / project
  • Private text chat
  • Productivity reporting
  • Project notes
  • Reminders
  • Search functionality
  • Surveys & polls
  • Task scheduling
  • Third party integration
  • To-do list
  • Two-way audio & video

Benefits

Receive multi-lingual support in English, Spanish and Portuguese.

Conduct virtual meetings with video or audio calls.

Collaborate using Flock's business apps for shared tasks, surveys, shared notes, reminders, and more.

Integrate with external applications through Flock's app store.

Find and share messages, files and links easily.

Flock FAQs

Below are some frequently asked questions for Flock.

Q. What type of pricing plans does Flock offer?

Flock offers the following pricing plans:

Starting from: US$6,00/month

Pricing model: Free, Subscription

Free Trial: Available

Free Plan (for small teams getting started): $0

Pro Plan (for midsize teams and companies): $6/user/month billed monthly, or $4.50/user/month billed annually.

Enterprise Plan (for large enterprises and organizations): Contact Flock for pricing

Q. What are the main features of Flock?

Flock offers the following features:

  • Auto-generated mailing lists
  • Chat
  • Collaboration tools
  • Communication management
  • Company directory
  • Discussion threads
  • Drag & drop file sharing
  • Due date setting & tracking
  • File sharing
  • Instant messaging
  • Live / video conferencing
  • Message history
  • Multi department / project
  • Private text chat
  • Productivity reporting
  • Project notes
  • Reminders
  • Search functionality
  • Surveys & polls
  • Task scheduling
  • Third party integration
  • To-do list
  • Two-way audio & video

Q. Who are the typical users of Flock?

Flock has the following typical customers:

Mid Size Business, Small Business

Q. What languages does Flock support?

Flock supports the following languages:

English, Portuguese, Spanish

Q. What type of pricing plans does Flock offer?

Flock has the following pricing plans:

Free, Subscription

Q. Does Flock support mobile devices?

Flock supports the following devices:

Android, iPhone, iPad

Q. What other apps does Flock integrate with?

Flock integrates with the following applications:

Cognito Forms, Dropbox, Freshdesk, Greenhouse, JIRA Software, Mailchimp, Trainual, Twitter, Zendesk, Zoho CRM

Q. What level of support does Flock offer?

Flock offers the following support options:

Online Support, Phone Support, Video Tutorials