Zoom Meetings

Video conferencing & web conferencing for teams of all sizes

About Zoom Meetings

Zoom is a scalable, cloud based video conferencing and web conferencing platform enabling online meetings, webinars, file sharing, instant messaging, group messaging and more, for users in companies of all sizes.

Founded in 2011 by leaders and engineers from Cisco and WebEx, Zoom uses HD video and high quality audio to create an immersive video conferencing and screen-sharing experience for remote teams. Zoom’s desktop and native mobile apps enable teams to connect and collaborate from anywhere, whether they're working on Windows, Mac, iOS, Android or Blackberry devices, or from Zoom Rooms or H.323/SIP room systems.

The platform unifies cloud video conferencing, simple online meetings, wireless content sharing, and group messaging into one platform. With Zoom, users can connect multiple conference rooms, add remote attendees, and effectively enable “face-to-face” meetings in a single touch.

Zoom Rooms - Zoom's "Software Defined Video Conferencing System" or SDVC - integrates with existing audio solutions and dials out to mobile devices, facilitating the participation of on-the-go employees. With Zoom’s live Q&A feature, webinar hosts - and up to 25 designated panelists - can answer attendee questions as they come in, as well as run polls and reports to gather insight from participants.

Zoom Business IM enables teams to share text, images, audio files and more in group chats across any device. From the integrated IM platform, users can start video meetings and invite participants and conference rooms from their contact list. Files can be dragged, dropped, and shared in Zoom’s Business IM and then retrieved later, from Zoom’s synced and searchable content library.

Pricing starting from:

US$14,99/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Zoom Meetings

  • Zoom’s HD video and high quality audio features create an immersive video conferencing experience and help remote attendees to communicate with their team as though they were in the same room.

  • With ZoomRooms - a Software Defined Video Conferencing system (or SDVC) - video conference participants can wirelessly and securely share content from any device - mobile, tablet or laptop.

  • Webinar hosts can designate up to 25 interactive panelists to present and screen-share with thousands of attendees, run polls, and answer attendee questions as they come in.

  • Users can drag, drop, and share files in Zoom’s Business IM and then retrieve them later, from Zoom’s synced and searchable content library.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Chinese, English, French, German, Japanese and 3 others, Portuguese, Russian, Spanish

    Pricing starting from:

    US$14,99/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    "Presence Status" in Zoom's Business IM indicates when users are available or busy, as well as which device they're on (desktop or mobile)
    The Zoom mobile app allows users to chat via messages or video from anywhere
    Team members can share documents, images, and more within Zoom chats
    Reports can be generated on metrics such as meetings by employee, meetings by location, usage, and more
    View 5 more
    Zoom Meetings video
    Zoom Meetings video
    Zoom Meetings screenshot: "Presence Status" in Zoom's Business IM indicates when users are available or busy, as well as which device they're on (desktop or mobile) Zoom Meetings screenshot: The Zoom mobile app allows users to chat via messages or video from anywhere Zoom Meetings screenshot: Team members can share documents, images, and more within Zoom chats Zoom Meetings screenshot: Reports can be generated on metrics such as meetings by employee, meetings by location, usage, and more

    Features

    Total features of Zoom Meetings: 92

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Annotations
    • Attendance Management
    • Attendee Management
    • Audience Engagement
    • Auto Framing
    • Automatic Transcription
    • Board Meetings
    • CRM
    • Calendar Management
    • Caller ID
    • Chat/Messaging
    • Collaboration Tools
    • Commenting / Notes
    • Committee Meetings
    • Communication Management
    • Conferencing
    • Contact Management
    • Content Library
    • Content Management
    • Customizable Branding
    • Customizable Templates
    • Dashboard Creation
    • Desktop / Browser Sharing
    • Digital Signage
    • Discussions / Forums
    • Document Management
    • Document Storage
    • Drag & Drop
    • Electronic Hand Raising
    • Email Invitations & Reminders
    • Email Management
    • Event Scheduling
    • File Management
    • File Sharing
    • File Transfer
    • HD Audio
    • HIPAA Compliant
    • Host Controls
    • Internal Meetings
    • Invitation Management
    • Legislative Meetings
    • Live Chat
    • Meeting Management
    • Meeting Room Booking
    • Mobile Access
    • Mobile Screen Sharing
    • Multi-Participant Screen Sharing
    • Multiple Camera Feeds
    • Multiple Format Support
    • Multistreaming
    • On-Demand Recording
    • On-Demand Webcasting
    • Polls/Voting
    • Post-Meeting Tools
    • Presentation Streaming
    • Presentation Tools
    • Presenter Control Management
    • Private Chat
    • Real Time Editing
    • Real Time Screen Sharing
    • Real-Time Chat
    • Real-time Broadcasting
    • Recording
    • Remote Access/Control
    • Remote Support Software
    • Reporting & Statistics
    • Role-Based Permissions
    • SSL Security
    • Scheduling
    • Screen Recording Software
    • Screen Sharing
    • Search/Filter
    • Session Recording
    • Single Sign On
    • Social Media Streaming
    • Split/Multi-Screen
    • Targeted / Locked Screen Sharing
    • Third Party Integrations
    • Time Zone Tracking
    • Two Way Audio & Video
    • Two-Way Audio & Video
    • User Management
    • User Profiles
    • Video Call Recording
    • Video Chat
    • Video Conferencing
    • Video Streaming
    • Whiteboard

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    Reviews

    Overall rating

    4,6 /5
    (6 823)
    Value for Money
    4,6/5
    Features
    4,5/5
    Ease of Use
    4,6/5
    Customer Support
    4,4/5

    Already have Zoom Meetings?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 6 823
    Ricardo O.
    Overall rating
    • Industry: E-Learning
    • Company size: 501-1 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy to use, full of useful features

    Reviewed on 2021/04/12

    Zoom is easy to use and you can tailor its features to your specific needs. The weak whiteboard is...

    Zoom is easy to use and you can tailor its features to your specific needs. The weak whiteboard is but a minor annoyance for a product that offers so much in terms of features and possible customizations.

    Pros

    The wide spectrum of features, functionality and settings you can tweak to fit your needs. With Zoom you can create sub groups using the breakout room features, create polls, share screens with or without sound, write or scribble in a whiteboard and much more. In terms of security, Zoom has evolved tremendously since the days the term "zoombombing" was made infamously popular: Now you can add a number of security features that allow for safer meetings, like waiting rooms, password protected meetings, and other measures. Zoom is also bandwidth friendly. The generated recordings are also small in size, another welcome feature.

    Cons

    The whiteboard can be a bit more user friendly and pack more features. Most of the time I end up using OneNote or Miro instead due to the limitations of Zoom's own whiteboard and how cumbersome it is to share that limited board in collaborations with large groups.

    Miranda S.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent product!

    Reviewed on 2021/03/30

    We started using this product about two years before the pandemic, as a replacement to GotoWebinar....

    We started using this product about two years before the pandemic, as a replacement to GotoWebinar. The advancement in features and accessibility over the last year has been phenomenal. We have been able to stay connected as a team through the chat, which does not appear to have a limit on the number of channels we can create to navigate teams and collaborative projects.

    The meeting feature is used by our team for everything from actual meetings, to webinars and a statewide conference. Our colleagues used this platform for their national conference and it was great.

    Pros

    The zoom platform is very easy to start using. The vast improvements over the last year are excellent!

    The ease of setting up breakout rooms, navigating all the features is great. The live transcript is quite accurate and can keep up with fairly rapid speech. We have also used the interpretation feature many times with great success. It's incredibly helpful we can also live broadcast to our social media platforms, YouTube, etc.

    Cons

    If your computer lacks RAM, or your internet is anyway lacking bandwidth the features will bog down. I have been kicked out of meetings due to the number of users on Zoom a few times. The IT team was quick to correct that.

    Some of the features are not available on older devices more which is disappointing. I have heard that the features are tricky on Mac products. I have used it on my iPad and iPhone, also on Android without issues though.

    Kristin B.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Zoom Meetings and Chat Review

    Reviewed on 2020/04/18

    We've used many different software programs to deliver our monthly webinar content and Zoom has...

    We've used many different software programs to deliver our monthly webinar content and Zoom has proven to be the best program yet. It's ease of use and interactive functions are far beyond what we've used in the past and it allows us to successfully connect to our management teams monthly to deliver timely updates.

    Pros

    Zoom has been a great resource for our team when delivering our monthly webinars to our management teams. With over 50 people on each call, Zoom allows us to manage the groups audio and video components, display polls and whiteboards for interaction and monitor the chat box when questions arise. It's intuitive when new employees access webinars or other calls and usually they have no problem connecting and interacting during the sessions. It's been better than other meeting softwares we've used in the past and the interaction functionality has proved to increase audience engagement.

    Cons

    There are times that the connectivity lags but we never know if it's the software or our own connectivity issues. We do find that it does freeze resulting in some content being shared to be missed or audience members are behind.

    Youssef K.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The software that replaced the office during the pandemic

    Reviewed on 2021/04/09

    Zoom was our main communication tool during the pandemic. During the past year we held important...

    Zoom was our main communication tool during the pandemic. During the past year we held important board meetings, celebrated birthdays, anniversaries and many other occasions. It made the distances shorter by offering an affordable and very easy to use communication platform

    Pros

    Zoom is very easy to use even by non-tech savvy people. You receive an invitation, you click and you're in. The interface is very simple. Calls over zoom are smooth and don't require a very high speed connection. You can use Zoom for free or you can upgrade it for longer meetings

    Cons

    The software can be enhanced by adding new features / integrations similar to Microsoft Teams, to integrate project management tools or other applications that can be useful for collaborating teams.

    Gabriella N.
    Overall rating
    • Industry: Mining & Metals
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great connection!

    Reviewed on 2021/02/02

    I recommend Zoom meetings, it works and it's continually being improved!

    I recommend Zoom meetings, it works and it's continually being improved!

    Pros

    There are many benefits that Zoom has over its competitors, which I only started appreciating after adopting it as my primary video conferencing program. I found that Zoom connects well even when my connection is not that strong. If the connection is bad, I normally get a pop-up message letting me know that my connection is unstable. This is very helpful because I do not have to try troubleshoot while busy in a meeting.
    If my connection completely dies and I am booted out of a meeting, when my connection comes back I am seamlessly let back into the meeting without having to restart the session.

    Cons

    I feel setting up the mic and speaker could be improved, maybe by adding a quick guide within Zoom or a link to one.

    It would also be nice if Zoom could be able to pick up only speakers and mics that work? I have three speaker options and only one works but Zoom picks all three up, meaning I have to test my speaker each time I start it. The nice part is more often than not it remembers the speaker option I used the last time.

    It would also be nice if there could be a Zoom call? not have all communication as meetings to be joined.

    Showing 5 reviews of 6 823 Read all reviews

    Zoom Meetings FAQs

    Below are some frequently asked questions for Zoom Meetings.

    Zoom Meetings offers the following pricing plans:

    • Starting from: US$14,99/month
    • Pricing model: Free, Subscription
    • Free Trial: Not Available

    Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small & medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)

    We do not have any information about Zoom Meetings features

    Zoom Meetings has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Zoom Meetings supports the following languages:

    Chinese, English, French, German, Japanese, Portuguese, Russian, Spanish

    Zoom Meetings supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Zoom Meetings integrates with the following applications:

    Absorb LMS, Acuity Scheduling, Asana, Bitbucket, Blackboard Learn, Book Like A Boss, Box, CANVAS, Calendly, Dropbox Business, Egnyte, Facebook, GitHub, GitLab, Gmail, Gong.io, Google Calendar, Google Drive, Google Workspace, HipChat, HubSpot CRM, HubSpot Marketing Hub, Intercom, JIRA Service Management, Jira, Kaltura Video Platform, Keap, LearnUpon, LinkedIn for Business, Marketo Engage, Microsoft 365, Microsoft Outlook, Microsoft Teams, Moodle, New Relic One, Okta, OneLogin, Oracle Eloqua, PagerDuty, Panopto, Pardot, PayPal, Redbooth, Salesforce Sales Cloud, Schoology, ServiceNow, Skilljar, Skype for Business, Slack, Statuspage, Thought Industries, Trello, Trint, YouCanBook.me, Zapier, Zendesk, appointlet

    Zoom Meetings offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Zoom Meetings.