Zoom Workplace

4.6 (14,004)
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Zoom is an all-in-one collaboration platform

About Zoom Workplace

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.

Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.

Reimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.


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Not sure about Zoom Workplace? Compare with a popular alternative

Zoom Workplace

4.6 (14,004)
VS.

Starting Price

US$14.99
month
US$24.99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

115
45

Integrations

55
3

Ease of Use

4.6 (14,004)
4.4 (382)

Value for Money

4.5 (14,004)
4.4 (382)

Customer Service

4.4 (14,004)
4.3 (382)
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Reviews

Overall rating

4.6 /5
(14,004)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 14,004
Nainika
Nainika
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best tool for video collaboration

Reviewed on 2024/09/15

It is highly positive because of the ease of implementation and use. The quality of the video is...

It is highly positive because of the ease of implementation and use. The quality of the video is very good.

Pros

It is a very user friendly tool which helps in remote connection. It integrates with various other tools easily and it has features like screen sharing, document and live chat. It has also 24/7 customer support.

Cons

There is no major setback about this tool.

Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Software for Communication

Reviewed on 2024/10/24

Pros

The user-friendly software and features it provides

Cons

The subscription price is quite high for small businesess

Marcius
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

After the pandemic, everyone in the field knows about Zoom, but many 'normal' people still...

Reviewed on 2021/07/20

It gets the job done, it has many features, and has a generous Free plan for one-on-one meetings.
It...

It gets the job done, it has many features, and has a generous Free plan for one-on-one meetings.
It has a general use type of service. It's like a reliable hammer - good for most things, but not good for many specific things. So if you need something more specific for your use-case, then there are other things out there that might be better suited for you.
Of course, if you just need something to throw a presentation every few months, or every now and then, then it's pretty good for that. Although the price then doesn't justify the low use case for the presentation side. And if you're just in it for the one-on-one side, then you have better options if you're willing to invest and if the cost is justified for you. But at the same time, if you only need it a few times a year, then Zoom or Skype can get the job done in a reliable way.
So I would say, don't dismiss Zoom, but don't fall in love with it either, if you're doing frequent presentations.

Pros

The free plan is pretty generous with up to 100 participants for 40 minutes. It's great for many small-purpose presentations, but don't get extended with Q&A.
Mostly the free plan is great for one-on-one since it's not time-limited. It integrates great with WordPress through many plugins, or Book Like a Boss, CalendarHero and some other scheduling tools.
The quality of audio is good most of the time. Same as for the video, good most of the time.
The added advantage is that now, with the pandemic, it got more press and more people learned how to use it as well.

Cons

I don't like the fact that software needs to be installed. It does have a web version, but even then it's less reliable.
It requires a learning period to get on how to use it. If you have a co-host who isn't familiar, it becomes an embarrassing trip to start teaching them in the middle of the presentation.
Many times, when I was a participant, not a host, I could see the hosts struggling with settings and getting things to work. Some hosts don't even know how to mute participants so it gets very distracting.
It often glitches due to either the internet connection or some other reason, but I have a very fast internet speed that doesn't present me any problems in other tools.
Some things about the tool aren't intuitive, and they haven't fixed them or changed them at all, in all this time, and I'd imagine, a huge amount of feedback.
Since it's mainly software-based, people with Windows 10 S will not be able to use it, and you'd have to instruct participants how to "Join from browser". If it just you, one-on-one it's no big deal, but when there are more participants, each having their own problems, then you've got a problem.

Elsa
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

'A Virtual Go-to For Productive Collaboration'

Reviewed on 2024/07/17

Zoom Workplace is an excellent productivity partner for staff, colleagues and people everywhere....

Zoom Workplace is an excellent productivity partner for staff, colleagues and people everywhere. It's time-saving, real-time and very convenient indeed.

Pros

I like how easily it facilitates virtual productive meetings, engagement, sharing, communication and collaboration. It's among the best-in-class. Super easy-to-use, good for remote connectivity as well.

Cons

The only drag that happens with it as per my experience is when internet connections are weak as this hinders engagement and slows productivity. My only dislike.

Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zoom review Tom V

Reviewed on 2024/10/26

Overall the service is an effective tool for business use. It increases productivity and improves...

Overall the service is an effective tool for business use. It increases productivity and improves communication.

Pros

Easy to use. Features are intuitive. The AI meeting summary feature is very impressive and saves considerable time with note taking during the meeting. Also the vertual white board is a useful feature during design meetings.

Cons

Customer service is poor. Difficult getting through to talk with a real person. We experienced billing issues and had to invest significant time to resolve the the problem.

Showing 5 reviews of 14,004 Read all reviews

Zoom Workplace FAQs

Below are some frequently asked questions for Zoom Workplace.

Zoom Workplace offers the following pricing plans:

  • Starting from: US$14.99/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small & medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)

Zoom Workplace has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Zoom Workplace supports the following languages:

Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Zoom Workplace supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Zoom Workplace integrates with the following applications:

Absorb LMS, Acuity Scheduling, Asana, Bitbucket, Blackboard Learn, Book Like A Boss, Box, CANVAS, Calendly, Dropbox Business, Egnyte, GitHub, GitLab, Gmail, Gong.io, Google Calendar, Google Drive, Google Workspace, HubSpot CRM, HubSpot Marketing Hub, Intercom, JIRA Service Management, Jira, Kaltura Video Platform, Keap, LearnUpon, LinkedIn for Business, Marketo Engage, Meta for Business, Microsoft 365, Microsoft Outlook, Microsoft Teams, Moodle, New Relic, Okta, OneLogin, Oracle Eloqua Marketing Automation, PagerDuty, Panopto, PayPal, Redbooth, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Schoology, ServiceNow, Skilljar Customer Education, Slack, Statuspage, Thought Industries, Trello, Trint, YouCanBook.me, Zapier, Zendesk Suite, appointlet

Zoom Workplace offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Zoom Workplace.