Zoom Meetings

Video conferencing & web conferencing for teams of all sizes

About Zoom Meetings

Zoom is a scalable, cloud based video conferencing and web conferencing platform enabling online meetings, webinars, file sharing, instant messaging, group messaging and more, for users in companies of all sizes.

Founded in 2011 by leaders and engineers from Cisco and WebEx, Zoom uses HD video and high quality audio to create an immersive video conferencing and screen-sharing experience for remote teams. Zoom’s desktop and native mobile apps enable teams to connect and collaborate from anywhere, whether they're working on Windows, Mac, iOS, Android or Blackberry devices, or from Zoom Rooms or H.323/SIP room systems.

The platform unifies cloud video conferencing, simple online meetings, wireless content sharing, and group messaging into one platform. With Zoom, users can connect multiple conference rooms, add remote attendees, and effectively enable “face-to-face” meetings in a single touch.

Zoom Rooms - Zoom's "Software Defined Video Conferencing System" or SDVC - integrates with existing audio solutions and dials out to mobile devices, facilitating the participation of on-the-go employees. With Zoom’s live Q&A feature, webinar hosts - and up to 25 designated panelists - can answer attendee questions as they come in, as well as run polls and reports to gather insight from participants.

Zoom Business IM enables teams to share text, images, audio files and more in group chats across any device. From the integrated IM platform, users can start video meetings and invite participants and conference rooms from their contact list. Files can be dragged, dropped, and shared in Zoom’s Business IM and then retrieved later, from Zoom’s synced and searchable content library.

Pricing starting from:

US$14,99/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Zoom Meetings

Key benefits of Zoom Meetings

  • Zoom’s HD video and high quality audio features create an immersive video conferencing experience and help remote attendees to communicate with their team as though they were in the same room.

  • With ZoomRooms - a Software Defined Video Conferencing system (or SDVC) - video conference participants can wirelessly and securely share content from any device - mobile, tablet or laptop.

  • Webinar hosts can designate up to 25 interactive panelists to present and screen-share with thousands of attendees, run polls, and answer attendee questions as they come in.

  • Users can drag, drop, and share files in Zoom’s Business IM and then retrieve them later, from Zoom’s synced and searchable content library.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Chinese, English, French, German, Japanese, Portuguese, Russian, Spanish

    Pricing starting from:

    US$14,99/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Zoom Meetings

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    Features

    Total features of Zoom Meetings: 83

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Annotations
    • Attendance Management
    • Attendee Management
    • Audience Engagement
    • Auto Framing
    • Automatic Transcription
    • CRM
    • Calendar Management
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Conferencing
    • Contact Management
    • Content Management
    • Customizable Branding
    • Customizable Templates
    • Desktop / Browser Sharing
    • Discussions / Forums
    • Document Management
    • Document Storage
    • Drag & Drop
    • Electronic Hand Raising
    • Email Management
    • Email Reminders
    • Event Scheduling
    • File Management
    • File Sharing
    • File Transfer
    • HD Audio/Video
    • Host Controls
    • Internal Meetings
    • Live Chat
    • Meeting Management
    • Meeting Room Booking
    • Mobile Access
    • Mobile Screen Sharing
    • Multi-Participant Screen Sharing
    • Multiple Camera Feeds
    • Multistreaming
    • On-Demand Recording
    • On-Demand Webcasting
    • Polls/Voting
    • Presentation Streaming
    • Presentation Tools
    • Presenter Control Management
    • Private Chat
    • Real Time Editing
    • Real Time Screen Sharing
    • Real-Time Chat
    • Real-time Broadcasting
    • Recording
    • Remote Access/Control
    • Remote Support Software
    • Reporting & Statistics
    • Role-Based Permissions
    • SSL Security
    • Scheduling
    • Screen Recording Software
    • Screen Sharing
    • Search/Filter
    • Session Recording
    • Single Sign On
    • Social Media Streaming
    • Split/Multi-Screen
    • Targeted / Locked Screen Sharing
    • Third Party Integrations
    • Time Zone Tracking
    • Two Way Audio & Video
    • Two-Way Audio & Video
    • User Management
    • User Profiles
    • Video Call Recording
    • Video Chat
    • Video Conferencing
    • Video Layouts/Views
    • Video Streaming
    • Virtual Backgrounds
    • Whiteboard

    Alternatives

    Microsoft Teams

    4,4
    #1 Alternative to Zoom Meetings
    Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video...

    Google Meet

    4,5
    #2 Alternative to Zoom Meetings
    Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include...

    Webex

    4,4
    #3 Alternative to Zoom Meetings
    Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and...

    GoToMeeting

    4,5
    #4 Alternative to Zoom Meetings
    GoToMeeting is a web conferencing tool that allows users to host an online meeting with high-definition video conferenci...

    Reviews

    Overall rating

    4,6 /5
    (11 771)
    Value for Money
    4,5/5
    Features
    4,5/5
    Ease of Use
    4,6/5
    Customer Support
    4,4/5

    Already have Zoom Meetings?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 11 771
    Faisal faruque R.
    Overall rating
    • Industry: Computer Software
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The Perfect Home Office Companion!

    Reviewed on 2021/12/22

    I have been using Zoom for a long time now. But before the Covid-19 pandemic, I was not a regular...

    I have been using Zoom for a long time now. But before the Covid-19 pandemic, I was not a regular user of Zoom. But during the lockdown, while working from home, it became my best friend. Also, it got better day by day. I am happy that the developers are working very hard to push regular updates. The desktop app and mobile app both are quite useful. The mobile app is a great way to catch up with meetings while I am on a run. Although I am currently using the free plan now, I will certainly buy a premium plan very soon.

    Pros

    Zoom is undoubtedly the best meeting software out there. It's not only because of its features but also for the usability of this tool. The user interface of Zoom is a bit traditional while the competitors are using a bit more modern approach. But this is where things have become interesting. Because of the legacy UI of this tool, the users find it very easy to get started with this app. When I first started using Zoom, it took only an hour to get familiar with all the features. Another useful feature of Zoom is the ability to annotate on the screen. Also, the screen sharing tool is quite handy and it has a lot of functionalities. Oh, I forgot to tell you about the amazing virtual backgrounds. Frankly speaking, this is one of the most useful features and I can attend any formal meeting even from my garage using this feature.

    Cons

    Zoom certainly offers a nice free plan with many features. But I don't really like the time limit thing in the free version. Rather they could have just restricted a few features from here and there. It would help many people who can't afford self-hosting zoom or buying a premium plan. But I must admit that the paid plan is not that expensive.

    Ángel C.
    Overall rating
    • Industry: Education Management
    • Company size: 10 000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I bet you never heard about Zoom before the pandemic, huh? Well, now our lives depend on it!

    Reviewed on 2021/12/01

    I never heard of Zoom before the pandemic, actually. But it has turned out great. They have been...

    I never heard of Zoom before the pandemic, actually. But it has turned out great. They have been improving the apps, both mobile and desktop, constantly and that has made the the leading video calling software. It's vital for your company nowadays, with all the social distancing measures. Plus, pricing's not bad.

    Pros

    Zoom is great for online meetings. Whether you need it to share your screen, make discussions, create forums, webinars, Zoom is the leading video conferencing software in the market. Video is smooth, audio is clear. You got everything on it. Don't take it from me, you can try it for free and decide if you want to purchase one of their various plans.

    Cons

    Zoom can be very confusing for older people, therefore they often need help. Also, their desktop app can be too much for lower range computers (but it will still run nice in most cases) so make sure you don't have any more apps running on the background whenever it's possible.

    Samuel S.
    Overall rating
    • Industry: Performing Arts
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Effective but Buggy!

    Reviewed on 2021/12/13

    Works well but can always be improved technologically speaking

    Works well but can always be improved technologically speaking

    Pros

    I love how common it is and how popular many people use this throughout every industry, the simplicity of this makes this the obvious choice.

    Cons

    I think overall bugs, audio drop outs, and connectivity issues are the biggest things I've encountered.

    Alternatives Considered

    Webex

    Reasons for Choosing Zoom Meetings

    Was too hard to use

    Reasons for Switching to Zoom Meetings

    Zoom is just user friendly
    Steph P.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Critical for people with ADHD

    Reviewed on 2021/12/27

    Pros

    There are lots of things that are helpful about Zoom, especially during a time when working from home was required. The biggest takeaway for me was how helpful Zoom is for my ADHD. I have always had a really hard time paying attention to someone over the phone, so working from home was daunting. But I have found that if I can look at someone's face while they are talking, I don't get as distracted -- even if we aren't in the same room together. Having virtual meetings be a more normalized option has made me better at my job, and Zoom has made it easier for everyone to have access to video chat services -- on their computer or on their phone. Zoom has made it easier for me to build and maintain relationships in my personal and professional life, regardless of if someone has an android or iphone. I'm more productive during meetings and am able to retain more details about the conversation. Zoom is also superior in this way because of where I can move the windows around. So I can move people's faces in the order that is the most productive for me (like who is talking vs everyone at once, etc).

    Cons

    There are too many clicks needed to do anything. When I log in, I wish I could schedule a meeting without having to click into my account page. When I want to change my virtual background, I wish I didn't have to take 3-5 clicks to do that.

    Molly P.
    Overall rating
    • Industry: Education Management
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Zoom makes Remote Meetings Easy

    Reviewed on 2022/01/09

    Pros

    Zoom makes it easy for our remote team to meet and work together. We can share files in the chat, chat with one another, and screen share to show concepts. The only better option would be being in the same room, which isn't always possible

    Cons

    It can be hard to figure out small details of zoom settings, and easy to mess up. We've accidentally forgotten to turn on the waiting room, or allowed 60+ participants to join with their microphones on. Once you make a mistake like this on a particular call, it's not easy to fix

    Alternatives Considered

    Microsoft Teams

    Switched From

    Google Hangouts

    Reasons for Switching to Zoom Meetings

    Zoom was much more commonly used, so easier to use with non-tech-savvy customers
    Showing 5 reviews of 11 771 Read all reviews

    Zoom Meetings FAQs

    Below are some frequently asked questions for Zoom Meetings.

    Zoom Meetings offers the following pricing plans:

    • Starting from: US$14,99/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small & medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)

    Zoom Meetings has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Zoom Meetings supports the following languages:

    Chinese, English, French, German, Japanese, Portuguese, Russian, Spanish

    Zoom Meetings supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Zoom Meetings integrates with the following applications:

    Absorb LMS, Acuity Scheduling, Asana, Bitbucket, Blackboard Learn, Book Like A Boss, Box, CANVAS, Calendly, Dropbox Business, Egnyte, Facebook for Business, GitHub, GitLab, Gmail, Gong.io, Google Calendar, Google Drive, Google Workspace, HipChat, HubSpot CRM, HubSpot Marketing Hub, Intercom, JIRA Service Management, Jira, Kaltura Video Platform, Keap, LearnUpon, LinkedIn for Business, Marketo Engage, Microsoft 365, Microsoft Outlook, Microsoft Teams, Moodle, New Relic One, Okta, OneLogin, Oracle Eloqua, PagerDuty, Panopto, Pardot, PayPal, Redbooth, Salesforce Sales Cloud, Schoology, ServiceNow, Skilljar Customer Education, Skype for Business, Slack, Statuspage, Thought Industries, Trello, Trint, YouCanBook.me, Zapier, Zendesk, appointlet

    Zoom Meetings offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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