Zoom Meetings

Video conferencing & web conferencing for teams of all sizes

About Zoom Meetings

Zoom is a scalable, cloud based video conferencing and web conferencing platform enabling online meetings, webinars, file sharing, instant messaging, group messaging and more, for users in companies of all sizes.

Founded in 2011 by leaders and engineers from Cisco and WebEx, Zoom uses HD video and high quality audio to create an immersive video conferencing and screen-sharing experience for remote teams. Zoom’s desktop and native mobile apps enable teams to connect and collaborate from anywhere, whether they're working on Windows, Mac, iOS, Android or Blackberry devices, or from Zoom Rooms or H.323/SIP room systems.

The platform unifies cloud video conferencing, simple online meetings, wireless content sharing, and group messaging into one platform. With Zoom, users can connect multiple conference rooms, add remote attendees, and effectively enable “face-to-face” meetings in a single touch.

Zoom Rooms - Zoom's "Software Defined Video Conferencing System" or SDVC - integrates with existing audio solutions and dials out to mobile devices, facilitating the participation of on-the-go employees. With Zoom’s live Q&A feature, webinar hosts - and up to 25 designated panelists - can answer attendee questions as they come in, as well as run polls and reports to gather insight from participants.

Zoom Business IM enables teams to share text, images, audio files and more in group chats across any device. From the integrated IM platform, users can start video meetings and invite participants and conference rooms from their contact list. Files can be dragged, dropped, and shared in Zoom’s Business IM and then retrieved later, from Zoom’s synced and searchable content library.

Pricing starting from:

US$14,99/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Zoom Meetings

Key benefits of Zoom Meetings

  • Zoom’s HD video and high quality audio features create an immersive video conferencing experience and help remote attendees to communicate with their team as though they were in the same room.

  • With ZoomRooms - a Software Defined Video Conferencing system (or SDVC) - video conference participants can wirelessly and securely share content from any device - mobile, tablet or laptop.

  • Webinar hosts can designate up to 25 interactive panelists to present and screen-share with thousands of attendees, run polls, and answer attendee questions as they come in.

  • Users can drag, drop, and share files in Zoom’s Business IM and then retrieve them later, from Zoom’s synced and searchable content library.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others

    Supported Languages

    Chinese, English, French, German, Japanese and 3 others

    Pricing starting from:

    US$14,99/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Zoom Meetings

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    Features

    Total features of Zoom Meetings: 85

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Annotations
    • Attendance Management
    • Attendee Management
    • Audience Engagement
    • Auto Framing
    • Automatic Transcription
    • CRM
    • Calendar Management
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Conferencing
    • Contact Management
    • Content Management
    • Customizable Branding
    • Customizable Templates
    • Desktop/Browser Sharing
    • Discussions/Forums
    • Document Management
    • Document Storage
    • Drag & Drop
    • Electronic Hand Raising
    • Email Management
    • Email Reminders
    • Event Management
    • Event Scheduling
    • File Management
    • File Sharing
    • File Transfer
    • HD Audio/Video
    • Host Controls
    • Internal Meetings
    • Live Chat
    • Meeting Management
    • Meeting Room Booking
    • Mobile Access
    • Mobile Screen Sharing
    • Multi-Participant Screen Sharing
    • Multiple Camera Feeds
    • Multistreaming
    • On-Demand Recording
    • On-Demand Webcasting
    • Polls/Voting
    • Presentation Streaming
    • Presentation Tools
    • Presenter Control Management
    • Private Chat
    • Productivity Tools
    • Real Time Editing
    • Real Time Screen Sharing
    • Real-Time Chat
    • Real-time Broadcasting
    • Recording
    • Remote Access/Control
    • Remote Support Software
    • Reporting & Statistics
    • Role-Based Permissions
    • SSL Security
    • Scheduling
    • Screen Recording Software
    • Screen Sharing
    • Search/Filter
    • Session Recording
    • Single Sign On
    • Social Media Streaming
    • Split/Multi-Screen
    • Targeted/Locked Screen Sharing
    • Third Party Integrations
    • Time Zone Tracking
    • Two Way Audio & Video
    • Two-Way Audio & Video
    • User Management
    • User Profiles
    • Video Call Recording
    • Video Chat
    • Video Conferencing
    • Video Layouts/Views
    • Video Streaming
    • Virtual Backgrounds
    • Whiteboard

    Alternatives

    GoTo Meeting

    4,5
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    Anywhere365

    4,3
    #2 Alternative to Zoom Meetings
    Anywhere365 is a call center software that helps businesses with skill and product-based call routing to manage...

    Webex

    4,4
    #3 Alternative to Zoom Meetings
    Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and...

    Google Chat

    4,5
    #4 Alternative to Zoom Meetings
    Google Chat is a communication software that helps businesses of all sizes and non-profit organizations collaborate on...

    Reviews

    Overall rating

    4,6 /5
    (13 494)
    Value for Money
    4,5/5
    Features
    4,5/5
    Ease of Use
    4,6/5
    Customer Support
    4,4/5

    Already have Zoom Meetings?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 13 494
    Brent W
    Overall rating
    • Industry: Internet
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Great software but a resource hog on computers

    Reviewed on 2021/04/23

    My experience with Zoom has been positive and nearly all users are able to use the software for our...

    My experience with Zoom has been positive and nearly all users are able to use the software for our meetings. This has not always been the case with competitors where you have to fiddle around for 5-10 minutes trying to get your local software to work.

    Pros

    We use both Zoom for meetings and Zoom for phones. The meetings software has been fantastic for years now, but in the last couple of years it has become heavier and heavier on our computers. My MacBook Pro with 16gb RAM will start spinning fans during nearly every meeting. If you don’t use an external mic then you will hear the fans spinning in your meeting!
    The phone system integration is good and we use it everyday

    Cons

    Support has been an issue, especially on the phone side. We had one person who was moving phones and they removed a user and accidentally removed a phone number. The big problem is they deleted the phone number and released the phone into the general pool. This is a big problem that any admin can do this. Fortunately we were able to get our main number back but we did loose other numbers in the system.

    Alternatives Considered

    Webex

    Reasons for Switching to Zoom Meetings

    Ease of use, wide availablililty to other users, large adoption
    Robert
    Overall rating
    • Industry: E-Learning
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Zoom Meetings is our primary form for team communications!

    Reviewed on 2022/09/07

    Zoom is the way we create a workspace for our international team. It is our virtual office and a...

    Zoom is the way we create a workspace for our international team. It is our virtual office and a critical component of our internal/external communications as well as our operations.

    Pros

    Scheduling meetings (including calendar integration), hosting meetings (and transfer of hosts), recording meetings, and so many other features are critical to how we run our business. The ease of use, the reliability of the software, and the fact that now most people are familiar with Zoom make it a great choice for us.

    Cons

    Video quality is not a problem, but we do feel that it could be improved. Other products on the market are touting better video quality, and we have sampled these. While these competitors do seemingly have better video quality features, we have stayed with Zoom due to the ease of use and reliability.

    Alternatives Considered

    Zencastr

    Reasons for Switching to Zoom Meetings

    The ubiquity of use by both internal and external stakeholders, reliability of service, and the many features we rely on.
    Vijay
    Overall rating
    • Industry: Education Management
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Zoom is an amazing easy-to-use video conferencing platform.

    Reviewed on 2023/02/07

    Pros

    It provided key features such as co-hosts and breakout rooms.

    Cons

    The free version of the software has a time limit per meeting which is an hindrance.

    Eduardo
    Overall rating
    • Industry: Accounting
    • Company size: 2–10 Employees
    • Used Monthly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Resolve my presentation for my business

    Reviewed on 2023/02/04

    Pros

    It's a good program, it just requires more RAM

    Cons

    require some RAM and sometimes freezes,

    Alternatives Considered

    GoTo Webinar and Google Meet

    Reasons for Choosing Zoom Meetings

    they are easier to use, and sometimes people prefer these other programs

    Switched From

    GoTo Webinar and Google Meet

    Reasons for Switching to Zoom Meetings

    they are easier to use, and sometimes people prefer these other programs
    Bame
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Have fun with Zoom Avatars and Background filters

    Reviewed on 2023/01/18

    I'm able to organize, conduct and attending anything from presentation to seminars at the push of a...

    I'm able to organize, conduct and attending anything from presentation to seminars at the push of a button. Its never been easier to work hard and play hard thanks to the interactive avatars and background filters that are available.

    Pros

    What i love most about zoom is the amazing background filters and avatars i can use during the meeting. So far its the best and i haven't seen better,

    Cons

    I don't like that the free version has a time limit .

    Showing 5 reviews of 13 494 Read all reviews

    Zoom Meetings FAQs

    Below are some frequently asked questions for Zoom Meetings.

    Zoom Meetings offers the following pricing plans:

    • Starting from: US$14,99/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small & medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)

    Zoom Meetings has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Zoom Meetings supports the following languages:

    Chinese, English, French, German, Japanese, Portuguese, Russian, Spanish

    Zoom Meetings supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Zoom Meetings integrates with the following applications:

    Absorb LMS, Acuity Scheduling, Asana, Bitbucket, Blackboard Learn, Book Like A Boss, Box, CANVAS, Calendly, Dropbox Business, Egnyte, GitHub, GitLab, Gmail, Gong.io, Google Calendar, Google Drive, Google Workspace, HipChat, HubSpot CRM, HubSpot Marketing Hub, Intercom, JIRA Service Management, Jira, Kaltura Video Platform, Keap, LearnUpon, LinkedIn for Business, Marketo Engage, Meta for Business, Microsoft 365, Microsoft Outlook, Microsoft Teams, Moodle, New Relic, Okta, OneLogin, Oracle Eloqua, PagerDuty, Panopto, PayPal, Redbooth, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Schoology, ServiceNow, Skilljar Customer Education, Skype for Business, Slack, Statuspage, Thought Industries, Trello, Trint, YouCanBook.me, Zapier, Zendesk Suite, appointlet

    Zoom Meetings offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Zoom Meetings.