About Vozy
Vozy is a Voice platform based on conversational AI that provides useful solutions to automate customer interactions on any voice or text channel. This helps companies to deliver a better customer experience, boost agent productivity while reducing costs.
Serving different industries like finance, debt collection, healthcare, retail, our unique neural text-to-speech technology
power our virtual assistant to handle all customer interactions naturally and fluently, increasing first contact answers.
We are focus is to boost the voice as the new user interface that creates better experiences not only for customers but agents and companies.
- Free Trial
- Subscription
Key benefits of Vozy
Devices
Business size
Markets
Supported Languages
- Free Trial
- Subscription
Images
Features
Total features of Vozy: 36
- AI/Machine Learning
- API
- Auto-Responders
- Automatic Call Distribution
- Billing & Invoicing
- Biometrics
- CRM
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Chat/Messaging
- Chatbot
- Communication Management
- Computer Telephony Integration
- Conversion Rate Optimization
- Customizable Branding
- For Healthcare
- IVR / Voice Recognition
- Intent Recognition
- Lead Management
- Live Chat
- Machine Learning
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- Natural Language Processing
- Personalization
- Process/Workflow Automation
- Queue Management
- Reporting/Analytics
- Speech Recognition
- Text to Speech
- Virtual Assistant
- Virtual Personal Assistant (VPA)
- Voice Mail
Alternatives
Zendesk
Bitrix24
MaxContact
Zoho Desk
Reviews
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- Industry: Hospitality
- Company size: 51-200 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Vozy
Reviewed on 2018/12/31
pbx in the cloud, more efficient, more comfortable.
pbx in the cloud, more efficient, more comfortable.
Pros
no traditional telephone plants, with vozy you only need a computer with internet access, a complete system in the cloud, which allows having a virtual pbx, having several simultaneous calls, waiting message, call screening, all the services and features of a robust high-cost telephone plant, with vozy, you only need access to the internet.
Cons
You must have a stable internet connection and preferably UTP connection, because if it is Wi-Fi or lower speeds, incoming and outgoing calls are not clear and intermittent.
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
till today it has been a great service and excellent support
Reviewed on 2018/02/10
been in contact with customers, family and friends
been in contact with customers, family and friends
Pros
It is reliable, easy to use, and valuable from the money point of view. Any time when questions or support has been required they had provided it in a very short notice and good manners.
Vozy FAQs
Below are some frequently asked questions for Vozy.Q. What type of pricing plans does Vozy offer?
Vozy offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Contact Vozy for enterprise pricing plans
Q. What are the main features of Vozy?
We do not have any information about Vozy features
Q. Who are the typical users of Vozy?
Vozy has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Vozy support?
Vozy supports the following languages:
English, Spanish
Q. Does Vozy support mobile devices?
Vozy supports the following devices:
Q. What other apps does Vozy integrate with?
Vozy integrates with the following applications:
Agile CRM, Facebook, Gmail, Google Workspace, HubSpot CRM, Microsoft 365, Pipedrive, Salesforce Sales Cloud, Slack, Zendesk, Zoho CRM
Q. What level of support does Vozy offer?
Vozy offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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