IndySoft

On-premise & web-based calibration and asset management

4,7 /5 (63 reviews) Write a Review!

IndySoft Overview

What is IndySoft?

IndySoft is a calibration and asset management solution which provides tools for managing quality assets for organizations of all sizes. The software can be deployed on-premise or in the cloud, and offers a customizable interface through which users can create custom searches, reports, views, and interactive flowcharts, which can be distributed across the company.

IndySoft’s asset management features include automatic asset numbering, unlimited custom fields, company asset segregation, data validation, location awareness, historical event tracking, issue and return routines, repairs, calibration, customized scheduling, current tracking status, and more. The embedded report writer, PrintBuilder, allows users to copy and modify pre-built reports, stickers, or certificates, or create their own from scratch. The calibration management software is designed to manage the full lifecycle of quality assets, with configurable event-driven workflows ensuring that each asset is handled according to its specific requirements.

IndySoft’s tooling management software supports unlimited assets in unique, consumable, and batch groups, and offers barcode support to enable bulk check-in and check-out of assets. Also included are tools for managing scheduling, searches, reporting, task automation, and more. IndySoft includes multiple predefined security profiles and more than 2500 security checkpoints to provide granular security controls. A range of compliance standards are supported, including FDA 21 CFR Part 11, the ISO-9000/9100 series, ISO-17025, and a variety of legacy QS and MilSpec standards.

IndySoft Overview

Pricing

Starting from
US$199,00/month

Pricing options

Free Trial
Subscription
Value for money

IndySoft Client: $199 per user, per month.
IndySoft Commercial Lab Services: $249 per user, per month.
Read-Only Clients: $49 per concurrent user, per month.
On-premise perpetual licenses are also available.


IndySoft Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Germany, Brazil, Mexico
Supported Languages
English, French, German, Italian, Portuguese, Spanish

Media

IndySoft video IndySoft screenshot: IndySoft screenshot: IndySoft screenshot: IndySoft screenshot: IndySoft screenshot: IndySoft screenshot: IndySoft screenshot:

IndySoft Reviews

IndySoft Reviews

Overall rating
4,7
/
5
Excellent
43

Very good
18

Average
2

Poor
0

Terrible
0

Value for Money
4,5
Features
4,4
Ease of Use
4,1
Customer Support
4,8
97% recommended this app
Michael L.

IndySoft has revolutionized our ISO 17025 metrology lab and keeps us organized and flexible.

Customizable business workflows, enhanced customer management, comprehensive asset tracking histories.


Matt G.

Commercial Calibration Lab

Commercial Calibration Software is the back-bone of a calibration lab, and every employee here uses it daily. I'm incredibly happy with the decision to move to IndySoft, and I would recommend it to anyone in a similar industry.


Richard B.

We are still experiencing problems with backups and templates.


Adam S.

IndySoft Review Aug 18,2020

Overall this is going to make a huge improvement to our calibration process. Very happy with the software and the employees at IndySoft so far.


Jerome C.

If you like customization a lot this is your software

Using Indysoft 10 years ago is different than using it now since they really stepped up on their support. With so much available to learn on the software now they have built a library of information and they reach out using YouTube videos and tutorials which helps a lot.


Michael L.
Industry: Mechanical or Industrial Engineering
Company size: 11-50 Employees

IndySoft has revolutionized our ISO 17025 metrology lab and keeps us organized and flexible.

Used Daily for 2+ years
Reviewed on 2018/01/18
Review Source: Capterra

Customizable business workflows, enhanced customer management, comprehensive asset tracking histories.

Pros

We have used IndySoft for the past 10 years to fully manage our ISO 17025 commercial metrology lab as we service a very large and diverse customer base nationwide. What we like most about the software is the ability to completely customize our workflows to mold the processes around our business, rather than conforming the business to how the software operates. The capability of fine-tuning the customization with custom scripts and programming is unmatched by any other calibration software we've come across. The support from all staff, consistent software updates and fast response to any issues has never faltered over the years, and we remain confident that IndySoft is the best solution for our business needs.

Cons

For some of our users who are less technically-inclined, the software can seem daunting for performing what might be considered basic functions. Tasks can sometimes be buried under a deep layer of menu options but with the recent addition of a fully-customizable Dashboard interface, these tasks can be more exposed as needed for ease of access.

As with any software updates, occasionally bugs are introduced that did not exist in prior versions. Most often, these bugs are minor but we will occasionally encounter bugs after updates that adversely affect our production. Luckily, given IndySoft's responsiveness, these issues are usually quickly addressed and rectified in a reasonable time frame. Given our experiences, we approach every published update with caution and maintain a test environment in order to fully vet each update before deployment to production.

Response from IndySoft

Hi Michael! Thank you so much for the 5-star review! We appreciate you taking the time to write a detailed review to let others know about your experience with IndySoft as a long-time customer!

-Heather

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Matt G.
Industry: Electrical/Electronic Manufacturing
Company size: 11-50 Employees

Commercial Calibration Lab

Used Daily for 1+ year
Reviewed on 2020/08/14
Review Source: Capterra

Commercial Calibration Software is the back-bone of a calibration lab, and every employee here uses it daily. I'm incredibly happy with the decision to move to IndySoft, and I would recommend it to anyone in a similar industry.

Pros

The best thing about this software is the team that comes with it. By design the software is built to be customizeable, so set-up is a process. The implementation team at Indysoft has been unparalleled from the very beginning. With their help, I was able to configure a software package tailored to my lab that felt like it was built from the ground-up for my company.

Cons

There is an answer to every problem I had, but a few more pre-built default layouts that showcased "intended-use" cases would be a welcomed addition.

Response from IndySoft

Hi Matt! Thank you so much for the awesome review. We know we have a great team, but it is so wonderful to have our impressions reinforced by our customers! I will definitely be passing your praises on to our implementation team! Have a great weekend!
-Heather

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Richard B.

We are still experiencing problems with backups and templates.

Used Daily for 2+ years
Reviewed on 2017/12/20
Review Source: Capterra

Pros

It does have many feature that we ares still learning about. For the most part it seems pretty user friendly, but in all honesty, my limited experience with these type of applications I have nothing to compare it to.

Cons

Seems to be unstable. We have templates that seem to change on their own or test point even disappear.

Response from IndySoft

Hi Rick!

Thank you for taking the time to do a review, we appreciate the feedback as we are working on continuous improvement.

Our software is very stable, so I think there may be some unique circumstance happening in your situation. Henry with support is going to be reaching out to you to see if we can get to the bottom of the issues you are having.

Happy Holidays! -Heather

Rating breakdown

Ease of Use
Customer Support

Adam S.
Industry: Medical Devices
Company size: 1 001-5 000 Employees

IndySoft Review Aug 18,2020

Used Daily for 6-12 months
Reviewed on 2020/08/18
Review Source: Capterra

Overall this is going to make a huge improvement to our calibration process. Very happy with the software and the employees at IndySoft so far.

Pros

I like how you can customize the software to meet your sites needs. Implementation support is very knowledgeable and helpful in setting up the software with you.

Cons

I would like to see a chart on the homepage showing due, past due, and not due. Cloud-based software isn't fully 21 CFR Part 11 compliant without making the appropriate changes to the settings.

Response from IndySoft

Hi Adam!
Thank you so much for the wonderful 5-star review! As info, we are working on a KPI dashboard for the Home screen that will have the data you are looking for - should be out sometime this year, so stay tuned!
Take care,
Heather

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jerome C.
Industry: Defense & Space
Company size: 11-50 Employees

If you like customization a lot this is your software

Used Daily for 2+ years
Reviewed on 2020/08/21
Review Source: Capterra

Using Indysoft 10 years ago is different than using it now since they really stepped up on their support. With so much available to learn on the software now they have built a library of information and they reach out using YouTube videos and tutorials which helps a lot.

Pros

Software can be tailored to whatever unique needs or applications you may have. Most software out there can be limited to whatever is canned by the designers. Indysoft is different in a sense that data can be exported in so many different ways and can be integrated to other software such as MetCal or Quickbooks but it requires familiarity with SQL to fully use its potential.

Cons

If you are the type of user that wants something basic to run your process out of the box then you might not like this very much. You will love this if you're familiar with coding since it's a very powerful software that needs steep learning curve.

Response from IndySoft

Hi Jerome!
Thank you so much for the awesome 5-star review! As a long-time user, we appreciate the acknowledgment of how far we have come over the years in terms of support. That has definitely been a focus of ours over the past couple of years and it is good to hear that is showing!
Take care,
Heather

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
8,9/10
Based on 63 user ratings
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IndySoft Pricing

IndySoft Pricing

Starting from
US$199,00/month
Free Trial
Subscription
Value for money

IndySoft Client: $199 per user, per month.
IndySoft Commercial Lab Services: $249 per user, per month.
Read-Only Clients: $49 per concurrent user, per month.
On-premise perpetual licenses are also available.

IndySoft Client: $199 per user, per month.
IndySoft Commercial Lab Services: $249 per user, per month.
Read-Only Clients: $49 per concurrent user, per month.
On-premise perpetual licenses are also available.

Value for Money
4,5/5
Based on 63 user ratings
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IndySoft Features

IndySoft Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,4/5
Based on 63 user ratings
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Categories

Additional information for IndySoft

Additional information for IndySoft

Key features of IndySoft

  • Asset calibration
  • Asset management
  • Asset repairs
  • Automatic asset numbering
  • Barcode support
  • Company asset segregation
  • Custom fields
  • Customizable interface
  • Customizable searches
  • Customized scheduling
  • Data validation
  • Historical event tracking
  • Interactive flowcharts
  • Issue & returns management
  • Location tracking
  • Multiple predefined security profiles
  • Process dashboard
  • Process modeling engine
  • Report writer
  • Visual process representations

Benefits

  • IndySoft’s editing tools allow users to visually represent processes through interactive flowcharts, and customized views, searches, and reports, which can be distributed across the organization as a whole or by company, user, or security role.

  • The embedded PrintBuilder report writer enables the cloning and modification of existing reports, stickers, and certificates, and allows users to create their own from scratch.

  • Asset management features include automatic asset numbers, company asset segregation, data validation, custom fields, location awareness, historical event tracking, calibration, repairs, issue and return routines, customized scheduling, and more.

  • Tools are included to help companies meet a range of compliance standards, such as FDA 21 CFR Part 11, the ISO-9000/9100 series, ISO-17025, and a variety of legacy QS and MilSpec standards.

  • IndySoft offers granular security controls, with six predefined security profiles to control access to processes and utilities, and more than 2500 security checkpoints.

  • IndySoft FAQs

    IndySoft FAQs

    Below are some frequently asked questions for IndySoft.

    Q. What type of pricing plans does IndySoft offer?

    IndySoft offers the following pricing plans:

    Starting from: US$199,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    IndySoft Client: $199 per user, per month. IndySoft Commercial Lab Services: $249 per user, per month. Read-Only Clients: $49 per concurrent user, per month. On-premise perpetual licenses are also available.

    Q. What are the main features of IndySoft?

    IndySoft offers the following features:

    • Asset calibration
    • Asset management
    • Asset repairs
    • Automatic asset numbering
    • Barcode support
    • Company asset segregation
    • Custom fields
    • Customizable interface
    • Customizable searches
    • Customized scheduling
    • Data validation
    • Historical event tracking
    • Interactive flowcharts
    • Issue & returns management
    • Location tracking
    • Multiple predefined security profiles
    • Process dashboard
    • Process modeling engine
    • Report writer
    • Visual process representations

    Q. Who are the typical users of IndySoft?

    IndySoft has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does IndySoft support?

    IndySoft supports the following languages:

    English, French, German, Italian, Portuguese, Spanish

    Q. What type of pricing plans does IndySoft offer?

    IndySoft has the following pricing plans:

    Subscription

    Q. Does IndySoft support mobile devices?

    IndySoft supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does IndySoft integrate with?

    IndySoft integrates with the following applications:

    Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced, SAP Business One

    Q. What level of support does IndySoft offer?

    IndySoft offers the following support options:

    Phone Support, Online Support, Knowledge Base, FAQs, Video Tutorials