---
description: Learn how Infermedica can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Infermedica Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/1397/artificial-intelligence/software) > [Infermedica](/software/111713/infermedica)

# Infermedica

Canonical: https://www.getapp.za.com/software/111713/infermedica

> Infermedica specializes in AI-driven solutions for early symptoms assessment, digital triage and care navigation.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Infermedica

\- Providing patients with 24/7 care navigation&#10;- Connecting patients with variety of resources and services&#10;- Improving utilization of care at right levels    &#10;- Increased adoption of digital health services&#10;- Supporting call center nurses and agents&#10;- Providing new, valuable data to EHR&#10;- Equipping physicians with up-to-date insights&#10;- Generating more time for patients who actually visit&#10;- Access to unique data that drives optimization&#10;- Easy integration to other systems and multi-agentic solutions&#10;- Access to certified medical technologies

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Infermedica
- **Location**: Wroclaw, Poland
- **Founded**: 2012

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Infermedica for full pricing information.
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Assessment Management
- Authorization Tracking
- Care Plan Management
- Case Management
- Case Notes
- Chat/Messaging
- Chatbot
- Client Portal
- Clinical Assessment Tool
- Communication Management
- Confirmations/Reminders
- Customer Segmentation
- Customizable Branding
- Customizable Forms
- Customizable Templates
- Data Import/Export

## Integrations (2 total)

- EHR Solutions
- Epic

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Artificial Intelligence (AI) Software](https://www.getapp.za.com/directory/1397/artificial-intelligence/software)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.getapp.za.com/directory/1397/artificial-intelligence/software)
- [Patient Case Management Software](https://www.getapp.za.com/directory/815/patient-case-management/software)
- [Patient Management Software](https://www.getapp.za.com/directory/901/patient-management/software)
- [Telemedicine Software](https://www.getapp.za.com/directory/961/telemedicine/software)
- [Remote Patient Monitoring Software](https://www.getapp.za.com/directory/1739/remote-patient-monitoring/software)

## Alternatives

1. [Doxy.me](https://www.getapp.za.com/software/121935/doxy-me) — 4.6/5 (1224 reviews)
2. [Mend](https://www.getapp.za.com/software/110429/mend-app) — 4.6/5 (920 reviews)
3. [Carepatron](https://www.getapp.za.com/software/2048864/carepatron) — 4.4/5 (844 reviews)
4. [ModMed](https://www.getapp.za.com/software/116447/ema) — 4.4/5 (363 reviews)
5. [Teladoc Health](https://www.getapp.za.com/software/131455/teladoc) — 2.5/5 (90 reviews)

## Reviews

### "Infermedica API Experience" — 5.0/5

> **FABIAN EDUARDO** | *17 April 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The Infermedica API has a great precision from the medical perspective, generting confidence around ther results.&#10;&#10;From a technical perspetive the API has flexibility allowing to adapt our solution to clientes requirements.
> 
> **Cons**: The Infemedica team work side by side with you.

## Links

- [View on GetApp](https://www.getapp.za.com/software/111713/infermedica)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/111713/infermedica> |
| de-AT | <https://www.getapp.at/software/111713/infermedica> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/infermedica/> |
| en-AE | <https://www.getapp.ae/software/111713/infermedica> |
| en-AU | <https://www.getapp.com.au/software/111713/infermedica> |
| en-CA | <https://www.getapp.ca/software/111713/infermedica> |
| en-GB | <https://www.getapp.co.uk/software/111713/infermedica> |
| en-IE | <https://www.getapp.ie/software/111713/infermedica> |
| en-NZ | <https://www.getapp.co.nz/software/111713/infermedica> |
| en-SG | <https://www.getapp.sg/software/111713/infermedica> |
| en-ZA | <https://www.getapp.za.com/software/111713/infermedica> |
| fr | <https://www.getapp.fr/software/111713/infermedica> |
| fr-BE | <https://fr.getapp.be/software/111713/infermedica> |
| fr-CA | <https://fr.getapp.ca/software/111713/infermedica> |

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