Brokermint

Your complete real estate back office management solution

4,5 /5 (782 reviews) Write a Review!

Brokermint Overview

What is Brokermint?

BrokerMint allows agents and brokers alike to easily and seamlessly manage all aspects of their real estate listings, clients, commissions and other back-office details quickly, easily and efficiently. Featuring e-signature capabilities, built-in state forms, agent statements, report templates, agent onboarding, commission tracking and more, office managers can effortlessly organize and centralize tasks while maximizing productivity.

Brokermint Overview

Pricing

Starting from
US$99,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing is based on the number of seats required.


Brokermint Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Manage users and permissions
Keep track of all listings, pending sales, and rent/lease transactions
Real-time dashboards give users the visibility and insight needed to make important business decisions
Review commission structure for any agent
Set automatic email reminders and notifications for transactions, tasks and documents
Select CRM, accounting, data or business essential add-ons
Brokermint video Brokermint screenshot: Manage users and permissions Brokermint screenshot: Keep track of all listings, pending sales, and rent/lease transactions Brokermint screenshot: Real-time dashboards give users the visibility and insight needed to make important business decisions Brokermint screenshot: Review commission structure for any agent Brokermint screenshot: Set automatic email reminders and notifications for transactions, tasks and documents Brokermint screenshot: Select CRM, accounting, data or business essential add-ons

Brokermint Reviews

Brokermint Reviews

Overall rating
4,5
/
5
Excellent
487

Very good
229

Average
52

Poor
11

Terrible
3

Value for Money
4,4
Features
4,2
Ease of Use
4,3
Customer Support
4,5
92% recommended this app
Brian S.

Easy to Use and keep files organized

Overall, I really like using Brokermint. The learning curve is not steep, and it's a great way to share and organize contract files.


Verified Reviewer

Best Features for the Price, Great Customer Service

To get a better product, you'd have to spend more money. We found workarounds for any issues we were having, and the cost savings is worth it for that. I think this product would work very well for a brokerage with fewer agents, but we had 100+, so the workarounds were a little time consuming. Overall, as an admin, I like it.


Leora C.

We love Brokermint!

The help button has so much information and is so helpful to answer questions we have. I highly recommend Brokermint!


Kevin J.

Clunky User Interface with a Tremendous Learning Curve

The team is open to feedback as long as it is positive. If you appear less than 100% positive in the support forums or share your frustrations in a constructive manner, the admins will disable your ability to post or comment on threads. This demonstrates a company with a dysfunctional culture and one that does not align with the values of our organization. If they would listen to the constructive feedback, BrokerMint could truly be something special (I truly believe that). Unfortunately, they are slow to respond to simple things and their actions are alienating customers.


Betty M.

Brokermint

I really like Brokermint, the website itself is simple to troubleshoot if you are to get a better product, be ready to spend more. I think this tool would work well for any brokerage with less agents. I never got overwhelmed by their system.


Brian S.
Industry: Military
Company size: 1 001-5 000 Employees

Easy to Use and keep files organized

Used Weekly for 2+ years
Reviewed on 2018/12/19
Review Source: Capterra

Overall, I really like using Brokermint. The learning curve is not steep, and it's a great way to share and organize contract files.

Pros

I've used Brokermint with two different companies now, and it is incredibly easy to use. I used to keep very detailed files on my hard drive, and backed up on an external drive. Brokermint helps me organize my files much easier with their checklists and backing them up on my hard drive after a transaction is finished is much easier than trying to keep up with multiple versions on my harddrive(s).

Cons

There isn't much I don't like, but there are a few design features that took me a while to learn. For example, when you add a new task to a checklist - first time I did this, I needed to add a document, but forgot to check the box, then I didn't have permission to delete that task. Also, when you upload a document, it doesn't become visible until you also select "Submit". I learned this the hard way the first time, when my broker was looking for a document I uploaded, but never submitted.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Real Estate
Company size: 51-200 Employees

Best Features for the Price, Great Customer Service

Used Daily for 1+ year
Reviewed on 2019/10/03
Review Source: Capterra

To get a better product, you'd have to spend more money. We found workarounds for any issues we were having, and the cost savings is worth it for that. I think this product would work very well for a brokerage with fewer agents, but we had 100+, so the workarounds were a little time consuming. Overall, as an admin, I like it.

Pros

Brokermint mostly works just how you'd expect, which makes it easy for agents to pick up and start using with little training. Customer service is top of the line. My chats were always answered within a couple minutes. Anything requiring a phone call was easily scheduled within a reasonable time. In an emergency, I could always get help right away. As an admin, I could add an accounting checklist to each transaction, separate from the agent checklist, and I'd use that to upload a copy of the escrow deposit, bank transfer of escrow to commission, and commission payments. The agent could see these and know when they were paid.

Cons

It has a few quirks. One problem for agents is that you can't save a draft of an e-sign document, then come back and finish it later. It's all or nothing. The biggest for admin is that, if an agent has multiple active transactions and is going to cap mid-transaction on the next closing, commissions don't automatically update to reduce the company split on this closing, and they don't automatically zero the company split on the other active transactions. You have to re-apply the commission plan to them, which causes them to recalculate and recognize that the agent is capping.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Leora C.
Industry: Real Estate
Company size: 51-200 Employees

We love Brokermint!

Used Daily for 2+ years
Reviewed on 2020/11/24
Review Source: Capterra

The help button has so much information and is so helpful to answer questions we have. I highly recommend Brokermint!

Pros

So easy to set up and teach to the team! Set up was painless but repetitive. We have truly cut down on time spent on files.

Cons

We went from paper files to this product. We could not be happier with our choice. I can't think of anything we don't like except perhaps we would like to be able to have a GROSS and NET agent dollar report.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kevin J.
Industry: Real Estate
Company size: 11-50 Employees

Clunky User Interface with a Tremendous Learning Curve

Used Daily for 6-12 months
Reviewed on 2019/07/23
Review Source: Capterra

The team is open to feedback as long as it is positive. If you appear less than 100% positive in the support forums or share your frustrations in a constructive manner, the admins will disable your ability to post or comment on threads. This demonstrates a company with a dysfunctional culture and one that does not align with the values of our organization. If they would listen to the constructive feedback, BrokerMint could truly be something special (I truly believe that). Unfortunately, they are slow to respond to simple things and their actions are alienating customers.

Pros

It has the potential to be an amazing platform as it has all the right elements.

Cons

While it has all the right elements, the user interface is clunky, not intuitive and the result is a tremendous learning curve even for the most tech-savvy real estate professional. A great example of their unusual UI is that all transactions have to either be "pending" or a "listing." If you are preparing an offer to submit to a listing agent, it has to go into the system as a "pending" file, even though it is not. This skews your analytics since you will show a closed/lost rate that is artificially inflated. But wait, there is more. Need to prepare a referral agreement!? Yup, you guessed it -- pending transaction! That is just one of the issues I have with BrokerMint that has lead me to pull the plug at the end of our first contract.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Betty M.
Industry: Information Technology & Services
Company size: 2-10 Employees

Brokermint

Used Other for 1+ year
Reviewed on 2020/08/23
Review Source: Capterra

I really like Brokermint, the website itself is simple to troubleshoot if you are to get a better product, be ready to spend more. I think this tool would work well for any brokerage with less agents. I never got overwhelmed by their system.

Pros

Brokermint is a wonderful tool, it mostly works how you would want it, making it so easy for agents to use with little or no training. The layout set up is wonderful and easy to navigate. Top-notch customer service, my chats are always answered within a few minutes.
Anytime I have something I can't figure out or I want to change, I do have a quick response where the problem would be pointed out and explained or they have it changed for me.

Cons

One problem is it can't track emails regarding agents docs. You also can't save an e-sign document draft, then come and complete it later.
Search engine is nowhere to be found on the approval screen. Incomplete transaction should also be red on the approval screen how it has been marked on the transaction screen.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
8,4/10
Based on 782 user ratings
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Brokermint Pricing

Brokermint Pricing

Starting from
US$99,00/month
Free Trial
Subscription
Value for money

Pricing is based on the number of seats required.

Pricing is based on the number of seats required.

Value for Money
4,4/5
Based on 782 user ratings
Compare value for money rating with alternatives
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Brokermint Features

Brokermint Features

API
Accounting Management
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Contact Database
Contact Management
Document Management
Document Storage
Electronic Payments
Email Notifications
Maintenance Scheduling
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Task Management
Third Party Integration
Work Order Management
Features
4,2/5
Based on 782 user ratings
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Categories

Additional information for Brokermint

Additional information for Brokermint

Key features of Brokermint

  • API
  • Activity logging
  • Activity management
  • Agent deadline reminders
  • Agent management
  • Approval process control
  • Assignment management
  • Audit trail
  • Automated tracking
  • Automatic notifications
  • Branded email notifications
  • CRM integration
  • Checklist templates
  • Client management
  • Comments & notes
  • Commission disbursement automation
  • Commission reporting
  • Commission tracking
  • Compliance management
  • Contact synchronization
  • Customizable agent profiles
  • Customizable dashboards
  • Customizable reporting
  • Data visualization
  • Deadline tracking
  • Document templates
  • Document management
  • Document request automation
  • Document storage
  • Due date tracking
  • Electronic signature
  • Email storage
  • Email, file & comment logging
  • Exemption requests
  • Filtering by event type
  • Forms management
  • Intelligent backup
  • Lead import
  • Lead management
  • Listing management
  • Listing tracking
  • MLS & file storage integration
  • Multi-office locations
  • Offer management
  • Payment management
  • Permissions management
  • Pipeline management
  • QuickBooks integration
  • Real-time data
  • Reports
  • Risk management
  • Single sign on (SSO)
  • Status tracking
  • Task management
  • Task tracking
  • Template management
  • Transaction archiving
  • Transaction management
  • User management
  • Vendor management

Benefits

Brokermint makes it easy to seamlessly manage all aspects of your office, whether you’re in charge of multiple brokerages, or you’re an up-and-coming agency. With just a few clicks, you can effortlessly:

- Handle agent onboarding, ensuring that each agent’s file includes all necessary and required documentation and licensing.
- Set custom commissions to reward top performers
- Create and track to-do lists and team projects to boost productivity
- Manage all contracts and documents together with e-sign capabilities

And much, much more!

Brokermint FAQs

Brokermint FAQs

Below are some frequently asked questions for Brokermint.

Q. What type of pricing plans does Brokermint offer?

Brokermint offers the following pricing plans:

Starting from: US$99,00/month

Pricing model: Subscription

Free Trial: Available

Pricing is based on the number of seats required.

Q. What are the main features of Brokermint?

Brokermint offers the following features:

  • API
  • Activity logging
  • Activity management
  • Agent deadline reminders
  • Agent management
  • Approval process control
  • Assignment management
  • Audit trail
  • Automated tracking
  • Automatic notifications
  • Branded email notifications
  • CRM integration
  • Checklist templates
  • Client management
  • Comments & notes
  • Commission disbursement automation
  • Commission reporting
  • Commission tracking
  • Compliance management
  • Contact synchronization
  • Customizable agent profiles
  • Customizable dashboards
  • Customizable reporting
  • Data visualization
  • Deadline tracking
  • Document templates
  • Document management
  • Document request automation
  • Document storage
  • Due date tracking
  • Electronic signature
  • Email storage
  • Email, file & comment logging
  • Exemption requests
  • Filtering by event type
  • Forms management
  • Intelligent backup
  • Lead import
  • Lead management
  • Listing management
  • Listing tracking
  • MLS & file storage integration
  • Multi-office locations
  • Offer management
  • Payment management
  • Permissions management
  • Pipeline management
  • QuickBooks integration
  • Real-time data
  • Reports
  • Risk management
  • Single sign on (SSO)
  • Status tracking
  • Task management
  • Task tracking
  • Template management
  • Transaction archiving
  • Transaction management
  • User management
  • Vendor management

Q. Who are the typical users of Brokermint?

Brokermint has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Brokermint support?

Brokermint supports the following languages:

English

Q. What type of pricing plans does Brokermint offer?

Brokermint has the following pricing plans:

Subscription

Q. Does Brokermint support mobile devices?

We do not have any information about what devices Brokermint supports

Q. What other apps does Brokermint integrate with?

Brokermint integrates with the following applications:

BoomTown, Chime, Dropbox Business, Google Drive, Grow, Propertybase, QuickBooks Online, Salesforce Sales Cloud, SurveyMonkey, Xero

Q. What level of support does Brokermint offer?

Brokermint offers the following support options:

Phone Support, Online Support, FAQs, Video Tutorials, Knowledge Base