Reputation Loop is a reputation management platform for gathering and monitoring online reviews with the aim of boosting ratings and reviews across the web. With features such as listings management, review monitoring, real-time reporting, employee performance monitoring, micro website creation, and social media integration, Reputation Loop aims to help businesses in any sector to boost their online presence and gather more positive reviews.
In order to help businesses generate more positive reviews Reputation Loop provides an automated step-by-step loop. The formula involves adding recent customers to a database, automatically sending a single-question survey to selected customers, linking positive feedback givers to other review sites such as Facebook and Google, and funneling negative feedback so that they don’t appear online. The complete reputation management platform also has a dashboard which provides users with insight into overall feedback ratings, number of reviews, and new reviews in real-time.
With Reputation Loop businesses can utilize the listings management tools to control or enhance their digital presence with real-time control of business information across over 50 leading websites, directories, and apps. Users can also create a customized micro business website to market their business and share positive ratings and reviews, with full control over which reviews are displayed.
We have tried so many other software's & they all were limited to the point of no use or we had to use 3 different systems to accomplish what Reputation Loop would do. They have thought this out so much further than most businesses owners could understand. We use the software integrated into InfusionSoft & within a day or 2 we had reviews coming in.
1. There is a follow-up system ready to go; with a little amount of changes to start seeing reviews.
2. The system will do what our staff & most business fail to do & that is reach out & ASK! What a concept; asking how their visit was & if they could leave a review for us. Most employees don't care enough to ask & the owners to egotistical to ask so it never happens. Well now it does. Enter the customers info that came in for the day into Reputation Loop & the follow-up begins.
3. I was able to find an issue we were having with someone on the staff. This issue was going on for over a year & within 4 weeks of using it we found this out from customer feedback. There is so much more going on with this system then what most would truly understand.
4. If a client leaves a bad review it sends it to a different page allowing the business owner to find & solve it before it goes up for everyone to see. It also will ask the Positive feedback people if they don't mind leaving an additional one. This is BRILLIANT, IT WORKS & its very hand off. So no one had to feel uncomfortable about getting reviews.
5. Look I could go on & on because IT WORKS & I USE IT every day. I bet 80% of the software out there isn't being used because people have to do manual stuff consistently to get it to work & because of it they never use it. SIMPLICITY is key!
1. It does take a little bit to get set-up for most people that are not very computer savvy. Reason is because it integrates into social media accounts like Facebook & Twitter they have to go & find their information to log in. They have to update some listings so average people might feel like there is a lot to do to get it working but I'm willing to bet the same average people don't understand the alternatives; THERE ARE NONE! You do everything manually, check all your listings for bad reviews, actually start asking for reviews & then you email 1 at a time each day to ask for reviews. Point is that I LOVE this software & my advice to you is DON"T let the 30 to 60 minute set-up scare you because it's a beautiful thing once it's working & in motion!
I like this software a lot. It scans how your business appears online and fixes your business listings all in one dashboard which are extras I wasn't looking for. It's definitely helped me gather new reviews for local clients to help them improve thier online reputation and visibility in Google maps and near me searches. Integrates with all kinds of retail and medical CRM's so that is lovely too. Plus you can use SMS and MMS if that's part of your plan.
Sometime, rarely, it would just not work and that might be user (me) error but I really want this to be set it and forget it forever. But customer support is EXCELLENT and there was never a problem they didn't quickly fix with a friendly interaction.
Thanks for the review we really appreciate it.
If you're looking for a software platform that allows you to position yourself as a reputation management leader, look no further. Reputation Loop has the most comprehensive program available today that offers incredible value to the end-user clients. The program will help clients identify key problem areas that need immediate attention, it helps them generate new and relative reviews from their most recent customers, and most importantly it helps them market those reviews to their social media channels automatically. Furthermore, the customer service that Rep Loop offers is exceptional and second to none. Overall, these guys offer an incredible platform that has all the bells and whistles and they back it up with 5 star service.
Additional value for clients.
The customer support is the very best that I have encountered ever. So responsive to any questions you may have! Very impressive!
As an agency, I wish we didn't have to buy in bundles of 25 seats...lhowever it is still affordable.
When I heard about Reputation Loop from some of my peers I was very anxious to check it out and see how it compared with some of the other reputation platforms out there. Well it didn't disappoint! What I love about it is the clean organized look, the email follow up, how easy it was to set up and of course that awesome customer support.
These guys are serious about helping their clients and I was amazed at how quickly that they not only responded to questions, but how quickly they were able to fix any small issues I ran into.
This is one of the best on the market. Very happy I heard about it.
Contact Reputation Loop for pricing information.
Below are some frequently asked questions for Reputation Loop.
Reputation Loop offers the following pricing plans:
Starting from: US$200,00/month
Pricing model: Subscription
Free Trial: Not Available
Contact Reputation Loop for pricing information.
Reputation Loop offers the following features:
Reputation Loop has the following typical customers:
Large Enterprises, Mid Size Business
Reputation Loop supports the following languages:
Reputation Loop has the following pricing plans:
We do not have any information about what devices Reputation Loop supports
Reputation Loop integrates with the following applications:
Facebook, Infusionsoft, Twitter, Xero
Reputation Loop offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support