Lifesize

Lifesize

Video, audio & web conferencing platform

4.4/5 (65 reviews)

Lifesize Overview

Lifesize is an audio, web and video conferencing tool which facilitates team communication, with chat functionality and video call recording and sharing. Featuring an integrated search-based directory, web conference screen sharing, and audio conferencing via PSTN (public switched telephone network), plus calendar integrations, unlimited guest invitations, and a management dashboard, Lifesize aims to deliver a comprehensive communication solution.

A centralized, search-based directory allows users to locate and access contact information, enabling users to make calls instantly without waiting for moderators. Lifesize’s flexible platform allows users to make group calls in addition to one-on-one audio and video calls. With unlimited guest invitations, users can send meeting or calendar invites to anyone inside or outside of their organization.

Calendar integrations allow users to create and schedule meetings, as well as set automatic meeting reminders. The Lifesize dashboard shows users important information including number of calls, minutes, users, and average call time at-a-glance. Usage reports and notifications give users insight into operation performance, while data encryption and configurable user permissions ensure secure live streaming and data management.

Pricing

Starting from
US$7,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Chinese (Simplified), Chinese (Traditional), Dutch, English, French and 8 others, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish

Lifesize Reviews

Overall rating
4.4/5
94% positive reviews
35
Excellent
26
Very good
4
Average
0
Poor
0
Terrible
Travis B.

Overall, Lifesize provides a robust, high-quality enterprise video conferencing experience.

Used Weekly for 2+ years
Reviewed on 2018/07/16
Review Source: Capterra

Pros

Lifesize does a great job integrating video from just about every platform imaginable, including Windows, Android, iOS and MacOS, dedicated hardware, and browser-based access. Lifesize also provides a better video conferencing experience than some of its competitors by having a people-first approach by better utilizing and maximizing available screen real estate, regardless of what kind of device you are calling in from. The video quality from Lifesize systems is generally higher-quality and more stable than offerings such as Skype, assuming you have a decent connection.

Cons

The Windows client taxes even well-power laptops, especially when the user is presenting content, leading to poor performance of the app from time to time.

It would also be nice to see the chat functionality gain some maturity in terms of feature set, such as support for rich text, images, etc. If the chat functionality was stronger, we wouldn't need to use Slack in addition to Lifesize.

Similarly, we have recently started using the streaming functionality in Lifesize for hosting webinars with customers. While it is a nice value-add and is super affordable for what you get, it again lacks some functionality and polish compared to more mature options.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Michael C.

Great Company and Video Conferencing Solution

Used Daily for 2+ years
Reviewed on 2018/11/05
Review Source: Capterra

We have been doing business with Lifesize hardware and products for close to ten years. They have been responsive and willing to assist with any problems. Their sales team is flexible for individual company needs. I consider Lifesize a perfect size company for providing responsive competitive offerings, without being a red tape mess to deal with for software requests, billing, sales, etc.

Pros

It is very easy to use. You can tell someone is leading the development team that values "cutting friction points". Where one software has three pop ups to do the same task, Lifesize seems to complete it in one or two. They create this easy to use interface while keeping security in mind in the background. My users love the software.

Cons

It would be nice if it had some of the screen controlling features that other meeting software has.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Beth W.

The equipment has helped my company expand our classroom.

Used Daily for 2+ years
Reviewed on 2018/07/13
Review Source: Capterra

The software and equipment have aided our company in training students in the rural areas of our state, without disrupting their lives and jobs dramatically. We are hoping to start recording the course to use as refreshers for our students.

Pros

With the cloud, the ease of use is great. We have been able to access area's in our state with not the best internet, but the cloud has allow the classrooms to stay connected, and not interupt the learning.

Cons

The maintenance contracts needed to keep the equipment updated, and have access to the technical support, are expensive. The equipment doesn't break down but "just in case" and to get the updates we are at your mercy.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Miguel D.

Great hardware and a simple UI

Used Daily for 2+ years
Reviewed on 2018/07/10
Review Source: Capterra

We managed to have meetings right away without hesitation , this give us tremendus abilities to adapt our business to make changes on the fly and keeps all the team on the same page.

Pros

These are very simple to use, anyone can just sit in front of a codec and make a video call with just a couple of touch on the touch screen and there you go on an active call with any peer

Cons

they are quite expensive hardware, but they worth it, as they are very robust. we have already purchased 7 codecs from models icon 400 and 600 units witch by the way they have the option to have 2 screens at the time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Verified Reviewer

Average video calling software

Used Daily for 2+ years
Reviewed on 2019/01/18
Review Source: Capterra

While Lifesize isn't perfect, it meets the majority of needs for video conferencing. It also receives regular updates which notably increase performance and ease-of-use. Overall, a good system.

Pros

When it works, it works very well for the basic need of video calling. Person to person calling is very easy and as long as the internet connection is strong, there is little buffering. Picture and audio is clear. Interface on both desktop and mobile are fairly straight forward but you're left with a sense that you could be using the applications much more effectively. If set up for Room Systems, calling into a conference room is straightforward and works pretty well with the Lifesize physical hardware.

Cons

Managing "Meetings" (meeting rooms) can be a through the interface. If not actively managed, Meetings can quickly pile up and you're left with a list of dozens or hundreds of inactive rooms that will not be deleted. This creates clutter and forces the need to actively manage it. Meetings are also identified by both the name as well as an ID. Problem is you can't search by the ID to find the room, although that is often what is referenced by users trying to call in or if they were invited via email.

The hardware, while mostly good, suffers from a slow interface and an extremely long reboot time. If a problem is occurring and a reboot of the device is needed, count on spending 3-5 minutes waiting for it to initialize.

Rating breakdown

Ease of Use

Likelihood to recommend

5.0/10

Lifesize Pricing

Starting from
US$7,00/month
Pricing options
Free Trial
Subscription
Value for money

X-Small: $7 user/month
Small: $5 user/month
Medium & Large: pricing on request.

Contact Lifesize directly for detailed pricing information.

Lifesize Features

  • Chat
  • Collaboration Tools
  • Communication Management
  • Permission Management
  • SSL Security
  • Search Functionality
  • Third Party Integration

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Collaborative Workspace
  • Commenting
  • Customizable Branding
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Projections

Additional information for Lifesize

Key features of Lifesize

  • Analytics
  • Attendee management
  • Audio & video conferencing
  • Automated scheduling
  • Calendar integration
  • Chat
  • Click-to-call dialing
  • Collaboration tools
  • Communication management
  • Email alerts
  • Google Chrome calendar extension
  • Group calls
  • Interoperable cloud video
  • Invitation management
  • Meeting management
  • Messaging
  • Microsoft Outlook add-in
  • One-on-one calls
  • Permissions management
  • Presence indicators
  • Real-time event alerts
  • Reporting & call statistics
  • Screen sharing
  • Search functionality
  • Security & built-in encryption
  • Single sign on (SSO)
  • Slack & HipChat integrations
  • System & status reporting
  • User & meeting directories
  • Video library
  • Video system monitoring

Benefits

  • Lifesize provides an interoperable service capable of working with the video systems and infrastructure of Skype for Business, Microsoft Lync, Cisco, and more, as well as collaboration tools including HipChat and Slack.

  • Web conference screen sharing technology allows users to share their screen with colleagues during a one-on-one or group conference calls.

  • Track number of calls, minutes, users, and average call time at-a-glance from the Lifesize dashboard.

  • The integrated search-based directory gives users centralized access to contact information.

  • Lifesize ensures secure live streaming and data management with permissions management, built-in encryption, firewall traversal, SSO (single sign on) and SAML (security assertion markup language) technology.

  • Lifesize FAQs

    Below are some frequently asked questions for Lifesize.

    Q. What type of pricing plans does Lifesize offer?

    Lifesize offers the following pricing plans:

    Starting from: US$7,00/month

    Pricing model: Subscription

    Free Trial: Available

    X-Small: $7 user/month
    Small: $5 user/month
    Medium & Large: pricing on request.

    Contact Lifesize directly for detailed pricing information.

    Q. What are the main features of Lifesize?

    Lifesize offers the following features:

    • Analytics
    • Attendee management
    • Audio & video conferencing
    • Automated scheduling
    • Calendar integration
    • Chat
    • Click-to-call dialing
    • Collaboration tools
    • Communication management
    • Email alerts
    • Google Chrome calendar extension
    • Group calls
    • Interoperable cloud video
    • Invitation management
    • Meeting management
    • Messaging
    • Microsoft Outlook add-in
    • One-on-one calls
    • Permissions management
    • Presence indicators
    • Real-time event alerts
    • Reporting & call statistics
    • Screen sharing
    • Search functionality
    • Security & built-in encryption
    • Single sign on (SSO)
    • Slack & HipChat integrations
    • System & status reporting
    • User & meeting directories
    • Video library
    • Video system monitoring

    Q. Who are the typical users of Lifesize?

    Lifesize has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Lifesize support?

    Lifesize supports the following languages:

    Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish

    Q. What type of pricing plans does Lifesize offer?

    Lifesize has the following pricing plans:

    Subscription

    Q. Does Lifesize support mobile devices?

    Lifesize supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Lifesize integrate with?

    Lifesize integrates with the following applications:

    HipChat, HipChat, Skype, Skype for Business, Slack

    Q. What level of support does Lifesize offer?

    Lifesize offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Video Tutorials