Synup

4.3 (16)
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Online listings & reputations management

About Synup

Synup helps businesses unlock the power of local marketing by improving brand awareness, customer acquisition, and sales results. Brands can enhance, distribute, analyze, and optimize their local content across all digital channels from a single place to be found and chosen by customers.

Today, thousands of companies use Synup to improve local business content and results. Synup is headquartered in New York City with operations in the USA, Canada, APAC, EMEA, Australia, New Zealand, and the UK.


Key benefits of Synup

  • Sync business and location data instantly across different sites.

  • Monitor interactions and receive notifications when customers leave reviews or social comments.

  • Integrated workflow enables users to respond back to reviews easily.

  • Integrated analytics allow users to track web rankings, traffic, and more.

  • Use widgets to manage website content, and display reputation data.

  • Images

    Synup Software - Monitor and respond back to reviews
    Synup Software - Crawl and automatically sync location data across a network of over 100 directories
    Synup Software - Monitor review and social sites, and receive notifications on new interactions
    Synup Software - Get up-to-date analytics and reports on business performance
    Synup Software - Export reports on the fly
    Synup Software - Use the widget customizer to choose what kind of reviews to show
    View 6 more
    Synup Software - Monitor and respond back to reviews
    Synup Software - Crawl and automatically sync location data across a network of over 100 directories
    Synup Software - Monitor review and social sites, and receive notifications on new interactions
    Synup Software - Get up-to-date analytics and reports on business performance
    Synup Software - Export reports on the fly
    Synup Software - Use the widget customizer to choose what kind of reviews to show

    Not sure about Synup? Compare with a popular alternative

    Synup

    4.3 (16)
    VS.
    Highly reviewed

    Starting Price

    US$34.99
    month
    US$139.95
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    28
    103

    Integrations

    No integrations found
    11

    Ease of Use

    4.1 (16)
    4.3 (2,274)

    Value for Money

    4.2 (16)
    4.3 (2,274)

    Customer Service

    4.4 (16)
    4.4 (2,274)
    Green rating bars show the winning product based on the average rating and number of reviews.

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    Reviews

    Overall rating

    4.3 /5
    (16)
    Value for Money
    4.2/5
    Features
    4.1/5
    Ease of Use
    4.1/5
    Customer Support
    4.4/5

    Already have Synup?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 16
    Patrick
    Patrick
    Overall rating
    • Industry: Machinery
    • Company size: 11–50 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Synup works for me so I can focus on my business

    Reviewed on 2023/11/13

    The experience so far has been nothing short of amazing. We have been seeing a small influx of new...

    The experience so far has been nothing short of amazing. We have been seeing a small influx of new customers we believe to be a direct result of the SEO arm of Synup at work. Our social media presence has grown as well, and although we aren't big on those platforms, we are growing with their help. As our industry is shifting to a newer generation, we are glad to hopefully have a leg up on the competition by having Synup on our side in the social media landscape. It's also been great to have someone keeping an eye on our business reviews, because it was honestly not something we had even thought to bother with. Getting so much digital assistance from one company is incredible.

    Pros

    Synup is great for so many things, from ensuring my business is found in all relevant search engines, to staying on top of social media presence and business reviews. It's simple to integrate all of our platforms into one place to keep track of posting and stay on top of trends. Staying caught up with of all of the things Synup does would literally be a full-time job, maybe more. But with this tool, we are able to pour more into our business and worry less. It's easy to use, fits within our budget, and helps our business stay in the public eye.

    Cons

    The biggest downside is that customer support is not always the fastest or easiest to get ahold of, but they are super helpful when you are able get to them. I'm hopeful this issue will be resolved as they grow and are able to hire a larger tech/customer support team.

    Verified Reviewer
    Overall rating
    • Industry: Photography
    • Company size: Self Employed
    • Used Weekly for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Synup is worth taking a hard look at. You can try for Free

    Reviewed on 2023/11/10

    Our main focus is Managing Social Media Platforms. Synup allows us to measure and manage our...

    Our main focus is Managing Social Media Platforms. Synup allows us to measure and manage our digital presence across multiple channels.
    Synup’s unified listings management interface helps us to improve our ranking & leads.
    We are in the testing stages but overall, very pleased with the platform so far.

    Pros

    Synup Social outperforms other social media management tools, every time. You'll love its intuitive interface, simplified workflow, and AI-assisted content that save you time & money. Also, like the reputation management tool allows us to monitor, generate & respond to customer reviews, and measuring customer sentiment on one platform.

    Cons

    The only thing I see lacking on the platform. Again, we are in the testing phase so this maybe a feature we do not know about yet. Would like to see more customization in the platform to specific requirements.

    Daniel
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Monthly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Watch Out For The Scam

    Reviewed on 2024/11/22

    The overall experience was a zero the people were good the process was horrible and billing was...

    The overall experience was a zero the people were good the process was horrible and billing was horrible.

    Pros

    I liked some of the people. But the software is clunky and not a fit at all for what I’m doing.

    Cons

    They forced sold an unsustainable contract on me. They revised it a couple of times but we never got out of the testing phase. After not ever launching it they are trying to collect $10,000+! The software is clunky and did not serve our needs in any way. It’s ridiculous and of course I’m fighting it all the way. These scam companies must be stopped.

    Michael
    Overall rating
    • Industry: Online Media
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    One Stop Shop for Social Media Management

    Reviewed on 2023/11/16

    Pros

    I absolutely love that Synup allows me the ability to manage multiple social media accounts in one central location. I am able to schedule future posts without having to login to each individual account and create the post. I also have really enjoyed the capability to respond to customer messages directly in the platform. This keeps my notifications in a central location and allows me to reply very quick. I believe that this platform has cut back on my man hours spent fumbling through social media accounts significantly. I also have been pleased with the visually friendly reporting options included in the software. I can now generate reports and keep track of user engagements to determine if my post and content is effective.

    Cons

    I initially had some confusion with how to link my Yelp account into the platform. It was taking me quite some time to figure out the permissions. This resulted as a user-error on my part, but I would not have come to an easy solution without the amazing support from Synup. I reached out with my issues and included screenshots. They promptly replied with step-by-step instructions on how to integrate Yelp into the platform.

    Opeyemi
    Opeyemi
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Simplicity at Its Best

    Reviewed on 2023/11/15

    Been using Synup for about a year now. It has been easy to use, with a nice design. The site shows...

    Been using Synup for about a year now. It has been easy to use, with a nice design. The site shows Synup's tools well and gives accurate info. I didn't need support, because the website was clear. Referrals & Positive reviews on the site influenced my view.

    Pros

    The website was easy to use and find information. The nice design makes it better. The info was right, and I didn't need support, showing the site works well. Positive reviews made me trust it. Overall, I highly recommend Synup.

    Cons

    For businesses relying on a diverse tech stack, Synup's challenges in integration are a notable drawback

    Showing 5 reviews of 16 Read all reviews

    Synup FAQs

    Below are some frequently asked questions for Synup.

    Synup offers the following pricing plans:

    • Starting from: US$34.99/month
    • Pricing model: Subscription
    • Free Trial: Available

    Pricing starts at $30 per location. Contact Synup directly for detailed pricing information.

    Synup has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Synup supports the following languages:

    English

    Synup supports the following devices:

    We do not have any information about what integrations Synup has

    Synup offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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