PrediCX

PrediCX

Machine learning labelling engine

4.6/5 (10 reviews)

PrediCX Overview

PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data. PrediCX can be used to generate accurate classification models with text data such as voice of the customer, warranty, complaints, reviews, insurance claims, and more. It can be used by enterprises for both insight and automation, including chatbots and other self-serve solutions.

Pricing

Starting from
$495/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English, French, German

PrediCX Reviews

Overall rating
4.6/5
100% positive reviews
6
Excellent
4
Very good
0
Average
0
Poor
0
Terrible

Very powerful software for text

Used Daily for 1-5 months
Reviewed on 12/13/2017
Review Source: Capterra

We were able to build complex machine learning models, with thousands of classes, very quickly and accurately without needing a data scientist.

Pros

Easy for a non data scientist to use and build predictive models. Useful in many use cases including automation and getting actionable insight from text that you can't get from normal text analytics. It is also easy to plug into via the API.

Cons

The GUI is straightforward but fairly simplistic. It is intuitive once you start using it and the support is good, but some things could be easier to do.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Great software, very easy to implement and run it. So far runs smoothly.

Used Weekly for 1-5 months
Reviewed on 2/12/2018
Review Source: Capterra

Better understanding of customers needs.
Speed up customer experience management process.

Pros

Really user friendly.
Amazing support from the team.
Definitely can recommend it. Great for improvement of your business performance and customer
relations.
Great value for money.

Cons

There is nothing to dislike about the product. However GUI has still some room for improvement.
Also the initial manual input could be speed up a little bit.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Strong text analytics

Used Weekly for 1-5 months
Reviewed on 2/13/2018
Review Source: Capterra

Using more of our data, particularly our text data. Getting better insight and reducing the need for more data scientists as they don't have to manually transform the data anymore.

Pros

It automatically transforms our text voice of customer feedback so we can use so much more of the data we have.

Cons

Some of the visuals and navigation around the functionality takes a bit of time to get used to but they are getting better.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Super easy to use for non software specialists so you might even have no need to read the manual!

Used Weekly for 1-5 months
Reviewed on 2/14/2018
Review Source: Capterra

Pros

You can see an improve of your business performance right away! It has a great understanding of customers needs and speeds up the customer experience management process. Amazing support from the team.

Cons

The initial manual input could be speed up a little bit since it's so easy to use and the reporting feature should provide more detail on task and labels statistics

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Rating only

Used Daily for 1-5 months
Reviewed on 9/30/2018
Review Source

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

PrediCX Pricing

Starting from
$495/month
Pricing options
Free Trial
Subscription
Value for money

Pricing is based on data volumes

Essential: $495/month for 1-1,000 records/month and 1-10 maximum labels

Essential Labels Plus: $900/month for 1-1,000 records/month and 11-100 maximum labels

Pro: $4,950/month for 1,001-10,000 records/month and 11-100 maximum labels

Enterprise: 10k-100k records/month and 101-1000 maximum labels - contact Warwick Analytics for custom pricing

Enterprise Unlimited: 100k+ records/month and 1001+ maximum labels - contact Warwick Analytics for custom pricing

PrediCX Features

  • API
  • Activity Dashboard
  • Business Intelligence
  • Data Import/Export
  • Graphical Data Presentation
  • Visual Analytics

  • Ad hoc Reporting
  • Charting
  • Collaboration Tools
  • Customizable Reporting
  • Dashboard Creation
  • Data Filtering
  • Data Visualization
  • Drag & Drop Interface
  • Monitoring
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration

Additional information for PrediCX

Key features of PrediCX

  • AI / Machine Learning
  • API
  • Activity Dashboard
  • Business Intelligence
  • Contextual Search
  • Customer Analysis
  • Customer Service Analytics
  • Data Import/Export
  • Data Mapping
  • Data Mining
  • Graphical Data Presentation
  • Labeling
  • Metadata Tagging
  • Multi-Language
  • Predictive Analytics
  • Predictive Modeling
  • Spam Analysis
  • Tags & Keywords
  • Text Analysis
  • Visual Analytics

Benefits

  • Minimum human input to maximise the performance of predictive models. No data scientist required

  • Accurate machine learning models for classifying text

  • Self correcting models, using 'human-in-the-loop'

  • Uses API to connect with other third party systems

  • Can arrange the classes in a hierarchical structure, and move and merge them to fit with any business

  • PrediCX FAQs

    Below are some frequently asked questions for PrediCX.

    Q. What type of pricing plans does PrediCX offer?

    PrediCX offers the following pricing plans:

    Starting from: $495/month

    Pricing model: Subscription

    Free Trial: Available

    Pricing is based on data volumes

    Essential: $495/month for 1-1,000 records/month and 1-10 maximum labels

    Essential Labels Plus: $900/month for 1-1,000 records/month and 11-100 maximum labels

    Pro: $4,950/month for 1,001-10,000 records/month and 11-100 maximum labels

    Enterprise: 10k-100k records/month and 101-1000 maximum labels - contact Warwick Analytics for custom pricing

    Enterprise Unlimited: 100k+ records/month and 1001+ maximum labels - contact Warwick Analytics for custom pricing

    Q. What are the main features of PrediCX?

    PrediCX offers the following features:

    • AI / Machine Learning
    • API
    • Activity Dashboard
    • Business Intelligence
    • Contextual Search
    • Customer Analysis
    • Customer Service Analytics
    • Data Import/Export
    • Data Mapping
    • Data Mining
    • Graphical Data Presentation
    • Labeling
    • Metadata Tagging
    • Multi-Language
    • Predictive Analytics
    • Predictive Modeling
    • Spam Analysis
    • Tags & Keywords
    • Text Analysis
    • Visual Analytics

    Q. Who are the typical users of PrediCX?

    PrediCX has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Public Administrations

    Q. What languages does PrediCX support?

    PrediCX supports the following languages:

    English, French, German

    Q. What type of pricing plans does PrediCX offer?

    PrediCX has the following pricing plans:

    Subscription

    Q. Does PrediCX support mobile devices?

    We do not have any information about what devices PrediCX supports

    Q. What other apps does PrediCX integrate with?

    PrediCX integrates with the following applications:

    Freshdesk, SAP Business One, Salesforce Sales Cloud, Zendesk

    Q. What level of support does PrediCX offer?

    PrediCX offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

    Alternative Products