PrediCX

Machine learning labelling engine

4,6 /5 (10 reviews) Write a Review!

PrediCX Overview

What is PrediCX?

PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data. PrediCX can be used to generate accurate classification models with text data such as voice of the customer, warranty, complaints, reviews, insurance claims, and more. It can be used by enterprises for both insight and automation, including chatbots and other self-serve solutions.

PrediCX Overview

Pricing

Starting from
US$495,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing is based on data volumes

Essential: $495/month for 1-1,000 records/month and 1-10 maximum labels

Essential Labels Plus: $900/month for 1-1,000 records/month and 11-100 maximum labels

Pro: $4,950/month for 1,001-10,000 records/month and 11-100 maximum labels

Enterprise: 10k-100k records/month and 101-1000 maximum labels - contact Warwick Analytics for custom pricing

Enterprise Unlimited: 100k+ records/month and 1001+ maximum labels - contact Warwick Analytics for custom pricing


PrediCX Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, German

Media

Label hierarchies for analysis
Labelled analytics
Dashboard for analytics and business intelligence
PrediCX video PrediCX screenshot: Label hierarchies for analysis PrediCX screenshot: Labelled analytics PrediCX screenshot: Dashboard for analytics and business intelligence

PrediCX Reviews

PrediCX Reviews

Overall rating
4,6
/
5
Excellent
6

Very good
4

Average
0

Poor
0

Terrible
0

Value for Money
4,7
Features
4,6
Ease of Use
4,6
Customer Support
4,4
100% recommended this app
Verified Reviewer

Super easy to use for non software specialists so you might even have no need to read the...


Dan S.

Very powerful software for text

We were able to build complex machine learning models, with thousands of classes, very quickly and accurately without needing a data scientist.


Vishwanath K.

PrediCX which consequently groups information including a considerable measure of content


Kat L.

Great software, very easy to implement and run it. So far runs smoothly.

Better understanding of customers needs.
Speed up customer experience management process.


Jo L.

Strong text analytics

Using more of our data, particularly our text data. Getting better insight and reducing the need for more data scientists as they don't have to manually transform the data anymore.


Verified Reviewer
Company size: 11-50 Employees

Super easy to use for non software specialists so you might even have no need to read the manual!

Used Weekly for 1-5 months
Reviewed on 2018/02/14
Review Source: Capterra

Pros

You can see an improve of your business performance right away! It has a great understanding of customers needs and speeds up the customer experience management process. Amazing support from the team.

Cons

The initial manual input could be speed up a little bit since it's so easy to use and the reporting feature should provide more detail on task and labels statistics

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dan S.
Industry: Financial Services

Very powerful software for text

Used Daily for 1-5 months
Reviewed on 2017/12/13
Review Source: Capterra

We were able to build complex machine learning models, with thousands of classes, very quickly and accurately without needing a data scientist.

Pros

Easy for a non data scientist to use and build predictive models. Useful in many use cases including automation and getting actionable insight from text that you can't get from normal text analytics. It is also easy to plug into via the API.

Cons

The GUI is straightforward but fairly simplistic. It is intuitive once you start using it and the support is good, but some things could be easier to do.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Vishwanath K.

PrediCX which consequently groups information including a considerable measure of content

Used Weekly for 1-5 months
Reviewed on 2018/03/31
Review Source: Capterra

Pros

PrediCX is a super charged content characterization machine, ready to group content pieces in view of 'human-in-the-loop' input.

Cons

Least about this In some case, persistent contribution from a human allows Predicx to beat these issues.

Rating breakdown

Ease of Use

Kat L.
Industry: Financial Services
Company size: 2-10 Employees

Great software, very easy to implement and run it. So far runs smoothly.

Used Weekly for 1-5 months
Reviewed on 2018/02/12
Review Source: Capterra

Better understanding of customers needs.
Speed up customer experience management process.

Pros

Really user friendly.
Amazing support from the team.
Definitely can recommend it. Great for improvement of your business performance and customer
relations.
Great value for money.

Cons

There is nothing to dislike about the product. However GUI has still some room for improvement.
Also the initial manual input could be speed up a little bit.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jo L.

Strong text analytics

Used Weekly for 1-5 months
Reviewed on 2018/02/13
Review Source: Capterra

Using more of our data, particularly our text data. Getting better insight and reducing the need for more data scientists as they don't have to manually transform the data anymore.

Pros

It automatically transforms our text voice of customer feedback so we can use so much more of the data we have.

Cons

Some of the visuals and navigation around the functionality takes a bit of time to get used to but they are getting better.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,6/10
Based on 10 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

PrediCX Pricing

PrediCX Pricing

Starting from
US$495,00/month
Free Trial
Subscription
Value for money

Pricing is based on data volumes

Essential: $495/month for 1-1,000 records/month and 1-10 maximum labels

Essential Labels Plus: $900/month for 1-1,000 records/month and 11-100 maximum labels

Pro: $4,950/month for 1,001-10,000 records/month and 11-100 maximum labels

Enterprise: 10k-100k records/month and 101-1000 maximum labels - contact Warwick Analytics for custom pricing

Enterprise Unlimited: 100k+ records/month and 1001+ maximum labels - contact Warwick Analytics for custom pricing

Pricing is based on data volumes

Essential: $495/month for 1-1,000 records/month and 1-10 maximum labels

Essential Labels Plus: $900/month for 1-1,000 records/month and 11-100 maximum labels

Pro: $4,950/month for 1,001-10,000 records/month and 11-100 maximum labels

Enterprise: 10k-100k records/month and 101-1000 maximum labels - contact Warwick Analytics for custom pricing

Enterprise Unlimited: 100k+ records/month and 1001+ maximum labels - contact Warwick Analytics for custom pricing

Value for Money
4,7/5
Based on 10 user ratings
Compare value for money rating with alternatives
Compare with alternatives

PrediCX Features

PrediCX Features

API
Activity Dashboard
Ad hoc Reporting
Business Analysis
Business Intelligence
Charting
Collaboration Tools
Customizable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Monitoring
Multiple Data Sources
Predictive Analytics
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Visual Analytics
Features
4,6/5
Based on 10 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for PrediCX

Additional information for PrediCX

Key features of PrediCX

  • AI / Machine Learning
  • API
  • Activity Dashboard
  • Business Intelligence
  • Contextual Search
  • Customer Analysis
  • Customer Service Analytics
  • Data Import/Export
  • Data Mapping
  • Data Mining
  • Graphical Data Presentation
  • Labeling
  • Metadata Tagging
  • Multi-Language
  • Predictive Analytics
  • Predictive Modeling
  • Spam Analysis
  • Tags & Keywords
  • Text Analysis
  • Visual Analytics

Benefits

  • Minimum human input to maximise the performance of predictive models. No data scientist required

  • Accurate machine learning models for classifying text

  • Self correcting models, using 'human-in-the-loop'

  • Uses API to connect with other third party systems

  • Can arrange the classes in a hierarchical structure, and move and merge them to fit with any business

  • PrediCX FAQs

    PrediCX FAQs

    Below are some frequently asked questions for PrediCX.

    Q. What type of pricing plans does PrediCX offer?

    PrediCX offers the following pricing plans:

    Starting from: US$495,00/month

    Pricing model: Subscription

    Free Trial: Available

    Pricing is based on data volumes Essential: $495/month for 1-1,000 records/month and 1-10 maximum labels Essential Labels Plus: $900/month for 1-1,000 records/month and 11-100 maximum labels Pro: $4,950/month for 1,001-10,000 records/month and 11-100 maximum labels Enterprise: 10k-100k records/month and 101-1000 maximum labels - contact Warwick Analytics for custom pricing Enterprise Unlimited: 100k+ records/month and 1001+ maximum labels - contact Warwick Analytics for custom pricing

    Q. What are the main features of PrediCX?

    PrediCX offers the following features:

    • AI / Machine Learning
    • API
    • Activity Dashboard
    • Business Intelligence
    • Contextual Search
    • Customer Analysis
    • Customer Service Analytics
    • Data Import/Export
    • Data Mapping
    • Data Mining
    • Graphical Data Presentation
    • Labeling
    • Metadata Tagging
    • Multi-Language
    • Predictive Analytics
    • Predictive Modeling
    • Spam Analysis
    • Tags & Keywords
    • Text Analysis
    • Visual Analytics

    Q. Who are the typical users of PrediCX?

    PrediCX has the following typical customers:

    Large Enterprises, Public Administrations, Freelancers, Mid Size Business

    Q. What languages does PrediCX support?

    PrediCX supports the following languages:

    English, French, German

    Q. What type of pricing plans does PrediCX offer?

    PrediCX has the following pricing plans:

    Subscription

    Q. Does PrediCX support mobile devices?

    We do not have any information about what devices PrediCX supports

    Q. What other apps does PrediCX integrate with?

    PrediCX integrates with the following applications:

    Freshdesk, SAP Business One, Salesforce Sales Cloud, Zendesk

    Q. What level of support does PrediCX offer?

    PrediCX offers the following support options:

    Phone Support, Online Support, Video Tutorials, Knowledge Base, FAQs