Spike

About Spike
Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks to one modern Inbox. Spikes conversational email fuses traditional email with instant messaging eliminating cluttered email threads. With real-time conversations and live collaboration, Spike allows for better interactions and a more human communication experience.
Spike works on top of your existing email and is available on iOS, Android, Mac, Windows & Web. This gives you a single, unified, and fully functioning workspace for all your and your team's tasks.
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Reviews
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An awesome email client
Reviewed on 2020/10/13
Overall - a great app and reasonably priced. Highly recommended.
Overall - a great app and reasonably priced. Highly recommended.
Pros
The way Spike sorts emails is genius.
It turned my inbox into a chat-like experience, where emails are grouped by people and not threads/topics - so it actually feels like I'm using a IM and not an outdated email client.
Cons
Some of the more advanced features still need some work.
I'd love to see tagging in notes (so collaboration would be smoother), or the option to add a call link into an invite directly (like in Google Calendar).
Response from Spike
We're glad you're enjoying Spike's powerful inbox and conversational email client, Adir. Collaborative Notes are displayed on the right side of the note if you click on the little bubble on the upper part, providing you the name of the user, the time, and what was added by it, hope this is what you are referring to. If you ever need assistance, we're here: [email protected]
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
eMail made modern, simple and transparent
Reviewed on 2020/09/29
It's a bit of a change of approach, coming from more classical email services, but I'm finding...
It's a bit of a change of approach, coming from more classical email services, but I'm finding myself drawn more and more to this app, and it has effectively supplanted my use of all other mail clients. I find the message-centred (i.e. like a chat thread) approach enlightening and very efficient. The learning curve has been very shallow (i.e. I've learned a lot / feel comfortable using Spike in a short time) and I'm really enjoying using the App!
Pros
+ The ease of use - everything is in one place, and it's easy to concentrate on the information in the messages, rather than filtering through quoted text or long emails that duplicate something already on my computer.
+ The modern approach - as much as business is still formal, and we value salutations and signatures, they distract from the message we are sending, and email is being supplanted by chats/blogs/... And Spike embraces this trend without losing the formality (it's just hidden)
+ The semi-automatic email account setup - Spike recognised (in most cases) what kind of email account I had (Gmail, or Exchange, or IMAP) and pre-filled parts of the server data (or eliminated me having to enter it at all) which made setting up accounts a breeze.
+ The incredibly fast customer service - The CS team is really fast (and personable, and friendly and helpful) when I have an issue. And I feel super well-taken-care-of. Not a given in today's fast moving automated world.
Cons
There are still a few growing pains, and some features are not fully implemented yet. Some things that aren't working perfectly are the calendar integration, .ics files/invitations, and sometimes Spike won't recognise the email/name I'm typing in to give me reasonable proposals....
But these are minor details in the great scheme of things, and given the age of the app, there are truly very few bugs or glitches!
Response from Spike
Thank you so much for your encouraging star ratings, Michael! Currently, RSVPs can only be answered through the desktop version, but we've upvoted this to be considered by our dev team in future updates. If we can ever help with any technical issues, feel free to message us at [email protected]
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Spike
Reviewed on 2023/07/30
Pros
I liked the voicemail messages and the text-to-speech. It makes it easy to multitask by having your email read out loud. Or on the other side, being able to record a message instead of typing out the email.
Cons
What I least liked about the product was sometimes there was a long delay in my message delivery. There were times when I didn't get the messages at all.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Mobile User
Reviewed on 2022/05/22
Good
Good
Pros
It’s assigned all the emails contact wise which help us to track the history.
Cons
Some emails doesn’t view properly on mobile app.
User interface on mobile app is average it’s not very smooth. Also it takes time to delete email. It take around 30 to 60 seconds
Response from Spike
Thanks for the feedback, Mohammad! We'd like to better understand your statement regarding the experience you have. Can you please drop us a message at [email protected] with more details and a video if possible with the subject line 'Mohammad-Capterra' so we can recognize you?? Looking forward to your update 😊
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Not your regular email management app
Reviewed on 2024/05/15
Pros
Spike gives me the liberty and flexibility i need to not just handle mails but also to collaborate with colleagues, share files amongst ourselves, organize chats and enjoy the use of A.I in increasing my productivity.
Cons
Absolutely nothing! It's amazing good and easy to use.
Spike FAQs
Below are some frequently asked questions for Spike.Q. What type of pricing plans does Spike offer?
Spike offers the following pricing plans:
- Starting from: US$5.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Spike is free for any 2 email addresses. Connect your accounts and get a unified inbox, unlimited notes and tasks, unlimited group chat, 1:1 video calls- on all devices: ios, android, mac, pc and web! Spike Pro offers professionals and small teams up to 3 email addresses on Spike for $5 a month. Students and educators get Spike Pro for **free**! The Spike Guarantee: sell a service, NOT your data. Spike doesn’t show ads, sell or monetize on your data in any way.
Q. Who are the typical users of Spike?
Spike has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Spike support?
Spike supports the following languages:
English, French, German, Hebrew, Italian, Japanese, Portuguese, Russian, Spanish
Q. Does Spike support mobile devices?
Spike supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Spike integrate with?
We do not have any information about what integrations Spike has
Q. What level of support does Spike offer?
Spike offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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