About Join It

Join It is membership management software which provides growing and medium-sized organizations with the tools to effectively track, manage, and grow their community. Incorporating custom fields, multiple admin access and targeted member emails, plus payment processing, event ticketing and automated renewal reminders, and much more, Join It aims to deliver a comprehensive membership management solution.

To manage membership data effectively, Join It supports a number of third party integrations with applications such as MailChimp, SurveyMonkey and Shopify, as well as Constant Contact, Eventbrite and Slack.

Pricing starting from:

US$29,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Join It

  • Supports third party integrations with popular apps like MailChimp, SurveyMonkey, Shopify, and more.
  • Offers different, flexible membership types with multiple tiers and recurring billing functionality.
  • Build membership database with avatars, custom fields and editing tools.
  • Process member payments securely with Stripe integration.
  • Automated renewal reminders allow users to remind members automatically of expiration dates.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, Germany, France, United Kingdom, Ireland, New Zealand, United States

    Supported Languages

    Dutch, English, French, Spanish

    Pricing starting from:

    US$29,00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Join It Software - Join It is a membership management service that helps businesses and nonprofits effectively sell, track, and grow their membership.
    Join It Software - Join It provides a simple members database that allows organizations to search, filter, and track all of their members in one place.
    Join It Software - Join It provides complete member records, so that organization admins can view or edit member records while keeping member info all in one place.
    Join It Software - Join It provides an easy member experience that all members can understand intuitively. Join It enables quick purchases, fast renewals, and a straight forward way for your members to update their information.
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    Join It video
    Join It Software - Join It is a membership management service that helps businesses and nonprofits effectively sell, track, and grow their membership. Join It Software - Join It provides a simple members database that allows organizations to search, filter, and track all of their members in one place. Join It Software - Join It provides complete member records, so that organization admins can view or edit member records while keeping member info all in one place. Join It Software - Join It provides an easy member experience that all members can understand intuitively. Join It enables quick purchases, fast renewals, and a straight forward way for your members to update their information.

    Features

    Total features of Join It: 31

    • API
    • Alerts/Notifications
    • Attendance Tracking
    • Billing & Invoicing
    • Chapter Management
    • Communication Management
    • Customizable Fields
    • Data Import/Export
    • Dues Management
    • Email Marketing
    • Event Management
    • Event Ticketing
    • Financial Management
    • Marketing Automation
    • Member Communication
    • Member Communities
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management
    • Membership Renewals
    • Mobile Access
    • Payment Processing
    • Personalization
    • Point of Sale (POS)
    • Recurring/Subscription Billing
    • Reminders
    • Team Management
    • Third Party Integrations
    • Website Management

    Alternatives

    Wild Apricot

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    MemberPlanet

    4,7
    #2 Alternative to Join It
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    Microsoft Excel

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    ClubExpress

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    Reviews

    Overall rating

    4,8 /5
    (71)
    Value for Money
    4,8/5
    Features
    4,4/5
    Ease of Use
    4,7/5
    Customer Support
    5,0/5

    Already have Join It?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 71
    Taylor D.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Highly Recommended

    Reviewed on 2020/06/20

    Amazing. We had a few issues with syncing 3rd party items (entirely our fauly for making errors...

    Amazing. We had a few issues with syncing 3rd party items (entirely our fauly for making errors prior to joining this platform). Join IT went out of their way to not only help identify the problem but also recommend a solution. 10/10

    Pros

    We love using Join It. Their customer service is amazing and goes beyond what was expected and what ive recieved from any other company.

    My organization loved our free trial so much (30 days. ) we have decided to subscribe on an annual basis.

    Cons

    Obviously as a nonprofit justifying spending money is really hard. While we always would want things to be cheaper for us, the cost also was the lowest we had found for the best platform/features.

    Alternatives Considered

    Microsoft Excel

    Reasons for Choosing Join It

    This platform is amazing. we no longer need to manually follow up with members for payments and update our mailing lists. It was simply too much work for something a database system can do much more efficiently and accurately.

    Switched From

    Microsoft Excel

    Response from Join It

    Thanks for the very kind words, Taylor! It's a pleasure to support you!

    Sacha R.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    These JoinIt Folks Thought of Everything

    Reviewed on 2021/05/20

    I now know of only 2 membership management companies - JoinIt and Others.

    I am struggling to name...

    I now know of only 2 membership management companies - JoinIt and Others.

    I am struggling to name what it didn't solve. I'm normally reserved on reviews but this one deserves a bit more than my normal polite comments.

    Exceptional experience.

    Pros

    Incredible simplicity, versatile application across all my services , the digital membership card is what brought me to them and then l found membership management paradise . Best in class for flexibility. 6 stars in my book. You guys are not visible enough, though. It took me 2 months to find you and yet, you are the best thing on the market without the pizzaz.

    That offline payment toggle is a gem, it fixed my headache for African countries that don't have credit /debit cards. I was contemplating going part manual for offline registration then you cured that by actually allowing me to use joinit as a registration and prospecting tool.

    [SENSITIVE CONTENT HIDDEN] and team, you guys are geniuses. You actually did think of everything and if it's not yet there, I'm sure you are already thinking it

    Cons

    Paypal is a necessary evil. You could add that if you can.­čśö

    WhatsApp and telegram integration is a must.

    I want to see just my brand on my links. Although the effect is minimal, the joinit branding tends to make us look like we are using a freebie. Although i already forgave you for it because you got everything else right.

    Any chance there will be an offline USSD link to cater for Africa's Wi-Fi-less citizens who would end up spending more than their subscription payment just to register themselves?

    I know it's there, it's completely whatsapp or SMS based. It would be nice to have that too

    Alternatives Considered

    Chargebee and Stripe

    Reasons for Choosing Join It

    PayKickstart didn't have time membership layers that I needed. I needed ti add whole families under one subscription due to the nature of my service business. With PayKickstart I would have had to ask subscribers to register multiple accounts with different email addresses just to add they offspring and spouses!

    Switched From

    PayKickstart

    Reasons for Switching to Join It

    JoinIt stood head and shoulders above all. They are a human centric solution for struggling startups and ambitious boomers, entrepreneur wannabes and professional, but still it gave me a chance to boast a world class subscription software of high quality at a very low price . Highly intuitive software. Great customer service from [SENSITIVE CONTENT HIDDEN]. 10 stars all the way
    Rodney C.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Very Happy JoinIT User

    Reviewed on 2021/12/07

    The key business problems we were trying to resolve in this organisation was to provide a better...

    The key business problems we were trying to resolve in this organisation was to provide a better user experience for people becoming members of the organisation. We wanted a system that was easy to administer and easy for end-users. We also wanted end users to be in control of their own information. Finally, we wanted a system that integrated with other tools that we were using so that we could mix-and-match best-of-breed solutions together. JoinIT provides what we need. We actually implemented JoinIT based on the recommendation of another organisation and we are pleased we did. Implementation and migration were very simple and the people supporting JoinIT are very friendly and helpful.

    Pros

    Setting up membership types, the integrations with leading tools, and the ability to accept online processing payments via credit card were all big draws for this software. The software is also incredibly easy to use.

    Cons

    There are some Quality of Live improvements that could be made to the user experience such as the ability to get an invoice directly from an user's membership record (instead of clicking through to the payment processor's website), the ability to store a document in a membership record (some memberships can require verification of eligibility), and having more freedom/flexibility in payment processors (Stripe is okay, but some more competition is never a bad thing). But none of these are deal-breakers.

    Alternatives Considered

    MemberPlanet and ClubExpress

    Reasons for Switching to Join It

    The other products weren't really designed to be modular, meaning that we basically had to turn over all aspects of our services to them so it felt like we would be locked in. Also, we were already using best-of-breed solutions out on the marketplace, so we wanted to continue using them and retain control of most of our extended IT infrastructure. Only JoinIT seemed to allow that quickly and easily.
    Gail H.
    Overall rating
    • Industry: Education Management
    • Company size: 51-200 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Free Trial

    Reviewed on 2020/12/17

    Club membership of a voluntary organisation is always a problem. I'm looking for some way to...

    Club membership of a voluntary organisation is always a problem. I'm looking for some way to consolidate all the bits and pieces various members are storing. With this programme I think I will be able to do it. The Support service is excellent and [SENSITIVE CONTENT HIDDEN] has been very patient with my queries!! I will write a further review when I've had a bit more time with it!

    Pros

    It seems to have the features I am going to need, but as I am still trialling it I can't really give a full evaluation.

    Cons

    Haven't yet had a chance to try all the features.

    Larry L.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: Self Employed
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    ACTUALLY FREE for small organizations and truly functional!

    Reviewed on 2021/12/02

    The plain-but-functional free version got us up and running pretty fast. I haven't had much...

    The plain-but-functional free version got us up and running pretty fast. I haven't had much experience yet with back-end management/monitoring of members, so I can't comment on workflows, but I expect them to be pretty good from what I can see.

    Pros

    The only actually free membership management software I found for tiny nonprofits (under 100 members). If we grew out of our tiny size, I would likely get a paid version of Join It. It was smart and generous of Join It to offer a truly free option. Sure you don't get all the fancy features, but even the stripped-down feature set is truly functional. It was pretty easy to get up and running and integrate the service with our (Wix) website.

    Cons

    There are a few tweaks that could be done to the back end to make it more intuitive where users go to access various settings and things. For instance, the membership type description is not shown on the summary of the membership type. One has to know to click EDIT DETAILS to make updates. There was no ability to include graphics with the membership types to spiff up a membership page on a website, though I think I have discovered a workaround by designing my own page and linking graphics/buttons to the URLs individual membership types (glad Join It includes those!).

    Alternatives Considered

    Wild Apricot and Flipcause

    Reasons for Switching to Join It

    It was the only truly free alternative for small nonprofits like mine (under 100 members). Others are just limited 30-day trials. This one won't expire and if I have the good fortune of increasing my organization's membership past the limit, I can just grow into a paid version.
    Showing 5 reviews of 71 Read all reviews

    Join It FAQs

    Below are some frequently asked questions for Join It.

    Join It offers the following pricing plans:

    • Starting from: US$29,00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Basic: $0 Pro: $29 / month Business: $99 / month

    Join It has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Join It supports the following languages:

    Dutch, English, French, Spanish

    Join It supports the following devices:

    Join It integrates with the following applications:

    Campaign Monitor, Constant Contact, Emma, Eventbrite, Kindful, Mailchimp, Mailjet, QuickBooks Online Advanced, Sendlane, Slack, Stripe, SurveyMonkey, Zapier

    Join It offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

    Related categories

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