Join It

Easy to set up and good,prompt help from support

Could not customoze profile field to include a unique hyperlink. That's very important to us.

Before Join It, managing memberships used to be such a hassle, but now everything's at my fingertips. I love how I can customize membership options for our members—different prices, durations, you name it! Plus, I can add custom fields to learn more about our members, like their favorite pool activities or snack preferences.One of the biggest improvements has been collecting annual dues. Payments are a breeze with Join It, and everything's transparent and secure. Members can pay online, and I get all the financial reports I need. No more chasing after people for dues or fumbling with cash and checks!Another amazing thing is the automated emails. Whether it's a friendly reminder to renew their membership or an update about a fun pool party, I can easily keep in touch with our members. They love the personalized digital membership cards too—it makes them feel like they're part of our special pool family.But what really won my heart was Join It's customer support. I'm not the most tech-savvy person, but their team was so patient and helpful. Whenever I had questions or needed a hand, they were there for me, and it felt like they truly cared about making things easier for our pool community.

There is very little. The things that I would like to have seen was an ability to better manage the group accounts. Right now everything is at the row by row user level based on each record. It would be useful to be able to have the main membership viewer organize by membership owner so that each family unit was a line item rather than each person. It would be useful to have more batching operations at the family unit level. It would be useful to have an integrated survey functionality within the application as a part of the email templates. It would also be useful to be able to sell "day pass" memberships from the shopping cart, right now I have to setup Square separately to handle these transactions. All in all, I love your product

[SENSITIVE CONTENT HIDDEN] has done an excellent job in customer service. I appreciate all she has done.

Still in testing phase. Nothing to report yet.

Very simple and quick to use. We can train our front of house personnel to use it with ease. As a tiny heritage garden charity we did a lot of research initially and the low set up price was really crucial. We were very nervous about signing up to a US based company- a big jeopardy for us . But they were really approachable and very efficient. It never felt ,like we were too small to count, there was a lot of patience that so many of us were volunteers. The dashboard is really easy to use and to navigate. lots of in depth info about each member easily accessible. And it loads quickly too ! It took a bit of work to understand the jargon to set it up - but tha was mainly because we'd never had another membershipo system before. Its logical and visually appealing to work with

A few irritations about joint memberships versus affiliated memberships and a bit more flexibility around length of membership etc would be good. For our size, needs and staff capacity I dont think there are many downsides