Join It

Join It

Membership management for growing organizations

4.9/5 (14 reviews)

Join It Overview

Join It is membership management software which provides growing and medium-sized organizations with the tools to effectively track, manage, and grow their community. Incorporating custom fields, multiple admin access and targeted member emails, plus payment processing, event ticketing and automated renewal reminders, and much more, Join It aims to deliver a comprehensive membership management solution.

To manage membership data effectively, Join It supports a number of third party integrations with applications such as MailChimp, SurveyMonkey and Shopify, as well as Constant Contact, Eventbrite and Slack.

Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Brazil, Canada, Europe, Germany and 3 others, Latin America, United Kingdom, United States

Supported Languages

Dutch, English, French, Spanish

Join It Reviews

Overall rating
4.9/5
100% positive reviews
12
Excellent
2
Very good
0
Average
0
Poor
0
Terrible
Mike L.

The Solution We Have Been Waiting For!

Used Daily for 1-5 months
Reviewed on 2019/03/20
Review Source: Capterra

The initial attraction to Join It was the Eventbrite Integration. This is going to create big opportunities for us in creating and promoting events where memberships are included in the attendance cost.

The ease of syncing with SurveyMonkey and EventBrite and MailChimp, and others is huge benefit. We rely on board member/committee member volunteers for our non-profit to assist me with various tasks, and letting them work with these services they are used to from other things they do in their lives is a huge plus.

The initial best part of moving to Join It was the friendly, fast, and thorough assistance in migrating. We signed up for the Business plan, and it was money well-spent. It's so refreshing to find that. From the conference call explaining the service to me, to the migration itself, to helping me sort things out in the feature set, it has been delightful. I normally cringe at the thought of chat support. Not this time.

We used another membership management company, they were not friendly or responsive, took a long time to reply, had no integrations, and a clunky user interface that looked like it was written in Cold Fusion in 2001. Firing them and taking Join It live for our members made my day.

Pros

It looks great, functions great, has all of the outside automated integrations we need, the pricing is very fair, and it is simply intuitive to use.

Cons

I don't have any least likes about it at this point.

Response from Join It

Thanks, Mike! It's been a pleasure working with you! We're appreciative that you chose to work with us! :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
April G.

The most amazing customer service I've ever had!

Used Daily for 6-12 months
Reviewed on 2018/12/14
Review Source: Capterra

Their customer service is second to none and literally has kept me from pursuing other more robust platforms. I'll take a company that's willing to listen to their users over a huge name that has a few more bells and whistles but is unreachable and / or provides the standard "that's a great idea. I'll send it to our team. Maybe one day we'll do something about it."

Pros

They have listened to my feedback and actually implemented multiples of my suggestions! It's super-cool to see them shape the software based on our needs, and to hear back from a real person usually within 1-2 days.

Otherwise the automations are great, and I love the custom admin fields.

Cons

Really needs to have a Zapier integration so that I can do more reporting and moving of data automatically.

Also I'd love to see a referral system built for memberships...that's something NO ONE in the business has and it would be a huge selling point!

Response from Join It

Thanks, April! It's been wonderful working with you! :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Bruce J.

Right price for the features we actually use. Very easy and user-friendly interface.

Used Daily for 6-12 months
Reviewed on 2018/01/16
Review Source: Capterra

Our organization became more organized and felt more comfortable paying for the direct value that we were receiving.

Pros

We spent years using another membership management solution -- paying full price when we really only used two or three pieces of the product. We came across Join It through the ticketing and event management platform that we used. The fact that Join It integrated with the web apps that we already were using was a huge plus, e.g. MailChimp and Eventbrite, but the price point is what sold us. Relative to the other options out there, Join It seemed to provide the best value. We've loved it so far!

Cons

We've encountered one or two bugs as we became power users of their Eventbrite and MailChimp integrations. While the bugs were a source of frustrations temporarily, the team was responsive and helpful in finding a resolution.

Response from Join It

Thanks for the kind words, Bruce! It's a pleasure working with you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Scott B.

Using Join it to manage society members

Used Daily for 1+ year
Reviewed on 2019/02/18
Review Source: Capterra

JoinIt allows us to use our data to accelerate our membership experience. The team has been super supportive and helpful with quick replies. Really feel like a valued customer.

Pros

JoinIt has been a fantastic asset since we first began using the product 2 years ago. It allows us to easily manage memberships without having to handle and document cash. The integrations is what really makes this platform, allowing us to use our membership data in meaningful ways.

Cons

A few more integrations and an API would allow us to really get the most out of JoinIt.

Response from Join It

Thanks for the kind words! It's been such a pleasure working with you! :)

Looking forward to serving you for years to come!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Great support and a killer product. JoinIt really helps our club and our members.

Used Weekly for 1+ year
Reviewed on 2018/01/16
Review Source: Capterra

Pros

When our fledgling club was looking for a billing tool to help us sign up members quickly, I found JoinIt during a frantic Google search session. It has been very impressive to see how fast the JoinIt product has grown over the last 15 months that my club has been using their product.

It was very easy to get my plans added to the system, connect to Stripe then start taking sign ups. In under 15 minutes we had a page online for folks to join our club.

Cons

It would be great if the domain integration was more robust. Ideally we could actually use JoinIt to actually be our website, it is just so close. There are a few bugs yet with the Stripe integration, I am very happy to report that the founders do get it sorted out very quickly.

Response from Join It

Thank you for the kind words! And for being with us since the beginning! :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Join It Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Basic: $0
Pro: $29 / month
Business: $99 / month

Join It Features

  • Automatic Notifications
  • Automatic Reminders
  • Custom Fields
  • Third Party Integration

  • API
  • Activity Dashboard
  • Activity Tracking
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration

Additional information for Join It

Key features of Join It

  • Association membership
  • Automatic reminders
  • Automatic renewals
  • Bulk import
  • Cancellation options
  • Club membership
  • Custom fields
  • Custom profiles
  • Data import
  • Dues management
  • Email marketing integrations
  • Email verification
  • Embedable widget
  • Event ticketing
  • Eventbrite integration
  • Failed payment notifications
  • Feedback collection
  • Financial configuration
  • Member database
  • Member directory
  • Member filtering
  • Member portal
  • Member surveys
  • Member table segmentation
  • Member timeline
  • Multi-user access
  • Multiple currencies & tax
  • Multiple membership tiers
  • Nonprofit membership
  • One page purchase
  • Payment processing
  • Recurring billing
  • Search functionality
  • Slack integration
  • Sync email lists
  • Targeted member emails
  • Third party integration

Benefits

  • Supports third party integrations with popular apps like MailChimp, SurveyMonkey, Shopify, and more.
  • Offers different, flexible membership types with multiple tiers and recurring billing functionality.
  • Build membership database with avatars, custom fields and editing tools.
  • Process member payments securely with Stripe integration.
  • Automated renewal reminders allow users to remind members automatically of expiration dates.

  • Join It FAQs

    Below are some frequently asked questions for Join It.

    Q. What type of pricing plans does Join It offer?

    Join It offers the following pricing plans:

    Starting from: US$29,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Basic: $0
    Pro: $29 / month
    Business: $99 / month

    Q. What are the main features of Join It?

    Join It offers the following features:

    • Association membership
    • Automatic reminders
    • Automatic renewals
    • Bulk import
    • Cancellation options
    • Club membership
    • Custom fields
    • Custom profiles
    • Data import
    • Dues management
    • Email marketing integrations
    • Email verification
    • Embedable widget
    • Event ticketing
    • Eventbrite integration
    • Failed payment notifications
    • Feedback collection
    • Financial configuration
    • Member database
    • Member directory
    • Member filtering
    • Member portal
    • Member surveys
    • Member table segmentation
    • Member timeline
    • Multi-user access
    • Multiple currencies & tax
    • Multiple membership tiers
    • Nonprofit membership
    • One page purchase
    • Payment processing
    • Recurring billing
    • Search functionality
    • Slack integration
    • Sync email lists
    • Targeted member emails
    • Third party integration

    Q. Who are the typical users of Join It?

    Join It has the following typical customers:

    Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Join It support?

    Join It supports the following languages:

    Dutch, English, French, Spanish

    Q. What type of pricing plans does Join It offer?

    Join It has the following pricing plans:

    Free, Subscription

    Q. Does Join It support mobile devices?

    We do not have any information about what devices Join It supports

    Q. What other apps does Join It integrate with?

    Join It integrates with the following applications:

    Campaign Monitor, Campaign Monitor, Constant Contact, Emma, Emma, Eventbrite, Mailchimp, Mailjet, Stripe, SurveyMonkey

    Q. What level of support does Join It offer?

    Join It offers the following support options:

    Knowledge Base, Online Support, Phone Support