About RecDesk

RecDesk is a cloud-based recreation management platform designed to simplify the way recreation organizations and nonprofits in the US and Canada manage their operations. The software includes tools for managing facility schedules, programs and activities, memberships, leagues, billing and invoicing, email marketing, reporting, and more.

RecDesk’s form builder allows users to create custom paperless forms, including enrollment forms, health assessments, and liability waivers, which can be completed online by customers. With the drag-and-drop editor, users can add a range of elements to forms, and forms can be integrated into activity, program, or membership sign-up workflows. Through the RecDesk community portal, customers can register for programs, reserve facilities, make payments, and view activity and payment histories online. Payments can be processed through Stripe, Authorize.net, and PayPal Payments Pro, and RecDesk can be integrated with a range of accounting systems to manage activity and journal entries.

With RecDesk, users can manage a range of activities and programs, with the ability to set minimum and maximum enrollment levels, enrollment start and end dates, and multiple fees and fee types, create recurring schedules, record program attendance, capture expenses, manage and export rosters, and more. Online facility reservations can also be offered, allowing the customers to browse available dates through the community portal, and reserve specific dates and times. The master calendar gives users an overview of all facility reservations, whether initiated internally or by members, and any scheduled programs or activities. Each facility also has an individual usage calendar, and users can switch between daily, weekly, and monthly calendar views.

Pricing starting from:

US$2 950,00/year

  • Free Trial
  • Free Version
  • Subscription

Key benefits of RecDesk

  • The RecDesk Master Calendar gives users an overview of all programs, member-initiated facility reservations, and general facility reservations in daily, weekly, or monthly views, with users also able to access usage calendars for individual facilities.

  • Users can manage programs and activities with tools for defining multiple fee types, managing rosters, setting minimum and maximum enrollment levels, taking attendance, capturing expenses, emailing participants, and more.

  • Billing and invoicing can be managed, with the ability to create flexible payment plans, store card details for automated payments, set up automated emails for online payment reminders, and merge invoices.

  • Online reservations can be offered for selected facilities, allowing the public to browse availability through the community portal and add specific times and dates to their cart.

  • Fixed duration and open-ended memberships can be offered to customers, with manual and automated renewals, facility check-in based on membership status, and flexible fee structures allowing for both individual and family or group memberships.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$2 950,00/year

    • Free Trial
    • Free Version
    • Subscription

    Images

    RecDesk can be accessed through any device
    The Master Calendar gives users an overview of all reservations and programs
    Fixed-term and open-ended memberships can be set up for individuals and families or groups
    View 4 more
    RecDesk video
    RecDesk screenshot: RecDesk can be accessed through any device RecDesk screenshot: The Master Calendar gives users an overview of all reservations and programs RecDesk screenshot: Fixed-term and open-ended memberships can be set up for individuals and families or groups

    Features

    Total features of RecDesk: 63

    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Applications Management
    • Attendance Management
    • Attendance Tracking
    • Barcode / Ticket Scanning
    • Billing & Invoicing
    • Booking Management
    • CRM
    • Calendar Management
    • Check-in/Check-out
    • Child Care
    • Class Scheduling
    • Communication Management
    • Contact Database
    • Content Management
    • Contract/License Management
    • Credit Card Processing
    • Customizable Fields
    • Customizable Forms
    • Customizable Questions
    • Document Management
    • Dues Management
    • Electronic Payments
    • Email Invitations & Reminders
    • Email Management
    • Email Marketing
    • Email Templates
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Facility Management
    • Facility Scheduling
    • Family Memberships
    • Forms Management
    • Inventory Tracking
    • Invoice Management
    • League / Team Management
    • Member Communication
    • Member Database
    • Member Directory
    • Member Portal
    • Membership Management
    • Membership Renewals
    • Payment Processing
    • Point of Sale (POS)
    • Recurring/Subscription Billing
    • Registration Management
    • Rental Management
    • Reporting & Statistics
    • Reservations Management
    • Self Service Portal
    • Social Media Integration
    • Third Party Integrations
    • Transaction History
    • User Management
    • Volunteer Management
    • Website Integration
    • Website Management

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    Reviews

    Overall rating

    4,6 /5
    (22)
    Value for Money
    4,7/5
    Features
    4,3/5
    Ease of Use
    4,7/5
    Customer Support
    4,9/5

    Already have RecDesk?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 22
    Heather R.
    Overall rating
    • Industry: Government Administration
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Working with RecDesk has helped us streamline the registration process for our staff and...

    Reviewed on 2017/12/06

    Pros

    The ease of use. It is intuitive to use, which makes training new staff super easy. It is also simple for our customers to use the community portal. The staff and the consumers love that once their household information is saved it makes registration simple and quick. Our staff loves everything about the software. We are constantly impressed with the new features that are added on a regular basis. Often we'll be wishing for an improvement on something and before we can ask about it they make it happen! We are so happy we chose RecDesk over it's competitors! They can't be beat for customer service and price!

    Cons

    The only thing I don't like about the software is people can create multiple profiles. I wish there was a way it recognized a person's email or mailing address and alerted them they already have a profile with us.

    Response from RecDesk

    Thanks for the review Heather. We do have duplicate account detection that will do just what you ask - Maureen will contact you about activating it for your account!

    Lisa H.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Makes my job so much easier!!

    Reviewed on 2017/08/15

    Pros

    This software allows our department to stay organized in a way we never could before. I love the fact that I can access it from my phone when I am outside at a ball field needing to check a schedule or book a practice for someone. It is so much easier for me to organize my leagues-- attaching birth certificates to our members, attaching concussion certification to our coaches, seeing how many participants have registered at any given time. The compliments are endless. The customer service is superb! Super quick to answer emails or phone calls. If there is something you want this software to do that it doesn't, it gets added to a list of possible future enhancements. Our department needed something added a couple of years ago. In less than a week, the enhancement was made just because we asked. We used the free trial when we first began and never looked back!

    Response from RecDesk

    Thanks Lisa - we love hearing this feedback and it validates the efforts we put forward every day to push platform forward every day to make life easier for our clients.

    Verified Reviewer
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    A Parks and Recreation Software Solution That's Sure to Help You Stay Organized!

    Reviewed on 2018/08/06

    RecDesk is a reliable and useful collection of tools that will help any Parks and Recreation...

    RecDesk is a reliable and useful collection of tools that will help any Parks and Recreation Department provide the highest quality of service to the patrons of their community.

    Pros

    RecDesk is extremely helpful in bringing any Parks and Recreation department into the 21st-Century with a suite of services & tools that will help you come into the digital age. From online registrations, to great POS options, this program is an all-in-one solution to your managament woes!

    Cons

    While RecDesk will be there for you every step of the way to help you learn the in's and out's of their system, it might prove difficult for some to brave the learning curve the software asks for to fully take advantage of everyhting it has to offer.

    Tina P.
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Customer service is top notch. Ease of use for staff and the public is great.

    Reviewed on 2017/08/15

    Pros

    The ease of use, easy reporting and the front side website. Customer service is top notch - I never have to wait for an answer, the staff are extremely easy to communicate with.

    Cons

    Limits on functionality for specialized programs and registrations. Having to do some transactions on 2 different websites (example: refunds have to be completed on recdesk and authorize.net)

    Response from RecDesk

    Thanks for review Tina and we've enjoyed serving Carteret County Parks and Recreation. We're always pushing the platform forward and will address your comment soon!

    Brice S.
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Simple, great communication, wonderful response time

    Reviewed on 2017/12/11

    Simple structured registration software that gets the job done. Other registration software can be...

    Simple structured registration software that gets the job done. Other registration software can be overwhelmingly (and unnecessarily) complex, both for the user and administrator.

    Pros

    Ease of use for both my department and users. Also, the response time is amazing when I have any questions about our community site.

    Cons

    I cannot add/update certain portions of our RecDesk website, such as pictures or drop down menus. It would be nice to be able to do these things myself, instead of having to request RecDesk to do them for me.

    Response from RecDesk

    Thank you Brice!

    Showing 5 reviews of 22 Read all reviews

    RecDesk FAQs

    Below are some frequently asked questions for RecDesk.

    RecDesk offers the following pricing plans:

    • Starting from: US$2 950,00/year
    • Pricing model: Free, Subscription
    • Free Trial: Available

    We do not have any information about RecDesk features

    RecDesk has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    RecDesk supports the following languages:

    English

    RecDesk supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations RecDesk has

    RecDesk offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

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