Systum

Systum

One platform to run your B2B or B2C business.

4.9/5 (8 reviews)

Systum Overview

Systum is an operating platform for SMBs that provides real-time visibility and control over all relevant aspects of wholesale distribution. The solution enables organizations to setup and manage an eCommerce store with a built-in shopping cart and payment gateway. Key features include tools for marketing and lead generation, sales and customer service, inventory and order management, as well as analytics and business intelligence.

Systum is flexible for any size business, helping organizations launch their e-store whether for B2C, B2B or social e-commerce. Users can manage their product catalog using tools for pricing controls, stock counts, and more, while real-time inventory counts are kept for all products and variants. Web pages can be managed with built-in themes and templates, and are automatically populated with content from the inventory. Integration with sales helps create upsell campaigns using ads, promo codes and email blasts.

Smart multi-channel inventory management automatically updates and syncs all warehouses and storefronts in real time, including any web stores, online marketplaces such as Amazon or eBay, as well as points of sale (POS). Inventory alerts along with automated reordering help ensure the right amount of stock is on the shelves at all times. Users can create purchase orders, invoices, bills and quotes in one place, as well as track orders and manage shipping and credit card processing in real time.

Systum helps manage the entire customer relationship lifecycle with the built-in CRM that allows users to assign sales tasks and prospects, manage leads, track deals, as well as check up on sales and forecasts. Users can respond to customer calls using Systum’s integrated tools for customer service and get a complete view of each customer’s history and ticket status. Real-time dashboards with reports and analytics help visualize challenges, goals, and priorities, and drill down on any aspect of the business.

Pricing

Starting from
US$600,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Systum Reviews

Overall rating
4.9/5
100% positive reviews
7
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Clare D.

Simple to set up, very helpful enablement team. Showed me how I can expand how and where I can sell

Used Daily for 1-5 months
Reviewed on 2018/01/09
Review Source: Capterra

I can see everything about my customers, and really understand what products I have where. Hopefully as the information grows in the application, it will give me really good business intelligence to help me grow my business.

Pros

Powerful software solution which lets me see what my customers are doing. It has made it really easy for me to understand what I have in stock and which of my customers are buying what.

It has made it less daunting for me to look to sell on other channels and marketplaces, and hopefully I will be able to successfully market to them.

The set up process was simple, with the consultants making improvements to my process and to my website which I hope will bring real benefit.

The software is upgraded automatically, so I get access to new capabilities as soon as it is released.

Overall I am really pleased I made the switch from having my information on my customers, marketing and sales in different places. I can see how I can now take my products out to new customers and hopefully get them to buy from me rather than anywhere else!

Cons

I had to learn several new processes to really get the best from Systum. I was used to the way all my other apps worked, so I ahd to learn how best to do this in Systum.

It didn't take long as the interface is simple, however the first time through each process was a little daunting.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Fabian R.

Makes owning a business 10 time easier

Used Weekly for 6-12 months
Reviewed on 2018/03/27
Review Source: Capterra

Having everything in one place makes a huge difference! Before I was using 4 different software to track inventory, accounting, production, payment processing, it was all over the place, now, its all in one spot!

Pros

Makes owning a business 10 time easier. I love the interface, practicality, ease, and how extensive the program is -they really did think of everything

Cons

I am excited, and hopeful, that an app will be developed shortly. It would be easy to just push a button on my phone to publish material etc. Otherwise, smooth sailing thus far!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Matt P.

Great! The product's ease of use is its greatest asset.

Used Daily for 6-12 months
Reviewed on 2018/01/11
Review Source: Capterra

Pros

Ease of use and customer support. I'm not the most adept computer guy so this product makes it easy for the novice.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Samantha I.

Systum is so easy to use and understand! The team at Systum is so helpful.

Used Daily for 1-5 months
Reviewed on 2018/07/31
Review Source: Capterra

Systum Software is flexible and functional. It fits with any company and its growth.

Pros

I love how functional and flexible the software is. If there is something we need, the team at Systum gets on it and makes it happen.

Cons

Due to the fact that Systum is a newer company, they are still learning and upgrading. So some items that would be an obvious are still being introduced.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Brilliant. The support team is enormously helpful, understanding, and flexible.

Used Daily for 1-5 months
Reviewed on 2018/01/09
Review Source: Capterra

Pros

Makes owning a business 10 time easier. I love the interface, practicality, ease, and how extensive the program is -they really did think of everything.

Cons

I am excited, and hopeful, that an app will be developed shortly. It would be easy to just push a button on my phone to publish material etc. Otherwise, smooth sailing thus far!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Systum Pricing

Starting from
US$600,00/month
Pricing options
Free Trial
Subscription
Value for money

Small Business Edition - starting at $600/month + Implementation cost

Enterprise Edition - Call for pricing

Systum Features


  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Content Management
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Product Catalog
  • Reporting & Statistics
  • SSL Security
  • Search Functionality
  • Social Media Integration
  • Third Party Integration
  • eCommerce Integration
  • eCommerce Management

Additional information for Systum

Key features of Systum

  • Analytics / ROI Tracking
  • Annotations
  • Audience Targeting
  • Back Order Management
  • Behavior Driven Rules
  • Brand Management
  • Catalog Management
  • Catalog Management
  • Categorization / Grouping
  • Category Management
  • Channel Attribution
  • Collaboration
  • Contact Import/Export
  • Content / Blogging Platform
  • Custom Pricing Models
  • Customer Engagement Center
  • Customer Journey Mapping
  • Data Source Integrations
  • Drip Campaigns
  • Email Drip Campaigns
  • Fraud Prevention
  • Functions / Calculations
  • Goals / Quota Management
  • Help Desk
  • Inbox / Queue Management
  • Interactive
  • KPIs
  • Landing Pages / Web Forms
  • Multi-Channel Publishing
  • Multi-Variate Testing
  • Private Dashboards
  • Product Categorization
  • Product Configurator
  • Proposal Management
  • Public Dashboards
  • Purchasing
  • ROI Tracking
  • Recurring Orders
  • Reorder Management
  • Scorecards
  • Search / Filter
  • Serialized Inventory Tracking
  • Social Marketing
  • Social Media Management
  • Special Order Management
  • Templates / Themes
  • Themes
  • Website Analytics

Benefits

  • Automatically sync inventory, orders and sales across all channels with intelligent inventory, order management and finance to empower customer-facing teams.

  • Systum helps users check how all channels are performing and which is working best, whether via the store, the business website or online marketplaces such as Amazon.

  • Track campaigns to see which customers are responding to promo codes, web ads and email offers, and view their conversion rate.

  • Get a 360° view of customers at all times and see what is trending for views and sales at a glance.

  • Features for analytics and business intelligence deliver real-time dashboards, reports and analytics, with pre-defined roles based on best practices.

  • Systum FAQs

    Below are some frequently asked questions for Systum.

    Q. What type of pricing plans does Systum offer?

    Systum offers the following pricing plans:

    Starting from: US$600,00/month

    Pricing model: Subscription

    Free Trial: Available

    Small Business Edition - starting at $600/month + Implementation cost

    Enterprise Edition - Call for pricing

    Q. What are the main features of Systum?

    Systum offers the following features:

    • Analytics / ROI Tracking
    • Annotations
    • Audience Targeting
    • Back Order Management
    • Behavior Driven Rules
    • Brand Management
    • Catalog Management
    • Catalog Management
    • Categorization / Grouping
    • Category Management
    • Channel Attribution
    • Collaboration
    • Contact Import/Export
    • Content / Blogging Platform
    • Custom Pricing Models
    • Customer Engagement Center
    • Customer Journey Mapping
    • Data Source Integrations
    • Drip Campaigns
    • Email Drip Campaigns
    • Fraud Prevention
    • Functions / Calculations
    • Goals / Quota Management
    • Help Desk
    • Inbox / Queue Management
    • Interactive
    • KPIs
    • Landing Pages / Web Forms
    • Multi-Channel Publishing
    • Multi-Variate Testing
    • Private Dashboards
    • Product Categorization
    • Product Configurator
    • Proposal Management
    • Public Dashboards
    • Purchasing
    • ROI Tracking
    • Recurring Orders
    • Reorder Management
    • Scorecards
    • Search / Filter
    • Serialized Inventory Tracking
    • Social Marketing
    • Social Media Management
    • Special Order Management
    • Templates / Themes
    • Themes
    • Website Analytics

    Q. Who are the typical users of Systum?

    Systum has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Systum support?

    Systum supports the following languages:

    English

    Q. What type of pricing plans does Systum offer?

    Systum has the following pricing plans:

    Subscription

    Q. Does Systum support mobile devices?

    Systum supports the following devices:

    iPad

    Q. What other apps does Systum integrate with?

    Systum integrates with the following applications:

    Facebook, G Suite, Mailchimp, QuickBooks, Xero

    Q. What level of support does Systum offer?

    Systum offers the following support options:

    Online Support, Phone Support