foreUP is a cloud-based, all-in-one golf course, golf club and pro shop management software, with integrated POS, marketing, billing, tee sheet management, and food and beverage management features for clubhouse, restaurant and bar facilities.
Customers can check for and book tee times online at any time, with bookings streamlined into foreUP's drag & drop tee time software. Automated sunrise / sunset times help to maximize the number of rounds available per day, while confirmation and reminder emails helps to reduce the number of late arrivals and no-shows. POS and CRM modules are fully integrated into foreUP, enabling smooth sales transactions, inventory management, and customer information tracking. Comprehensive reporting capabilities include graphical, summary and detailed reports of payments, sales, inventory, customers, employees, and more.
In addition to features for golf management, foreUP provides modules for email and SMS marketing. Low use tee times can be promoted via email or text message, along with course updates, tournament, promotions, notifications, and more. foreUP can also provide golf clubs with professional golf websites and mobile apps. Food & beverage management features extend foreUP's capabilities to the clubhouse, where the software can be used to customize table layouts, manage inventory and process transactions efficiently.
Built in collaboration with golf managers and professionals within the industry, foreUP is regularly updated with innovative features.
We needed a serious facelift for our POS software in 2016. I wanted to move away from server-based systems, but we had serious limitations with our bandwidth. Not only has foreUP fit the bill with a cloud-based POS platform, we've been able to effectively run the software at a lower-than-recommended bandwidth (2ish Mbps). It's also given us the ability to keep track of our large membership base, track their rounds, update new memberships each year without rebuilding an entire database. On top of that, its made record-keeping simpler because new staff is able to quickly pick up the software and as a result, make fewer mistakes.
System framework is familiar looking and intuitive for the computer-savvy, Google-minded generation. Searchability and ease of access make training new staff simple and less time-consuming. The software, and the design team itself, is constantly evolving and changes are frequent and effective. Making updates or solving issues, in most cases, is easy to do on the back end, without giving up the features we MUST have on a daily basis.
Reports are still missing some of the really special information-aggregation I'm looking for. It would be nice to have a suite of applications designed specifically for tournament accounts/information/record-keeping.
Intuitive and efficient is just what we love to hear! Those are qualities we really push for in the software, because... who has time for inefficient or confusing? :) Thanks for the review!
I want to respond briefly to the reports functionality you mentioned. We're in beta for an incredible new update to reporting; it will make you really happy. If you'd like to chat with our Product team about it and what you're hoping it will do, email me and I'll connect you! [email protected]
added visibility to my business.
We use the Foreup system mostly for point of sale. The system was easy to setup. Their support site had articles that answered most of the questions I had while setting it up. For answers I couldn't find, the support staff was great in helping me figure it out.
I was a little nervous about using a cloud based system. Not having everything under control and worrying about always having a connection was a concern. But, the system has always been up and working. We have never had a moment of down time.
The POS part of the system is very easy to use. It didn't take much time for my staff to become comfortable with it. We had switched from a standard cash register.
We were able to easily implement a season pass program. Foreup handles it well and the setup wasn't difficult. We were converting from a paper process.
The system handles gift cards without using any 3rd party vendors to track and maintain gift card balances. Its all handled internally now.
Being an absentee owner it has been very helpful to be able to monitor my sales and other transaction remotely from any location in the world. I can check on sales periodically during the day. I can check the Cash Drawer reports. I can configure new items, update pricing, and all other configuration items off site. In the past I would have to be on site or on the phone with employees to take these things.
They are good at taking suggestions and enhancement requests and making the changes.
Easily checking or tracking sales made to a specific customer doesn't work very well. If I select a customer in the sales and ring up a sale for that customer. It is not easy to see that transaction for the customer. If the customer were to call to discuss a transaction it is not easily accessible.
The invoicing module is not flexible to do the things we need. Creating the invoice initially is easy. But, we need the ability to change an invoice after it has been sent to a customer. Sometimes pricing needs to be changed, notes on lines need to be modified, or sometimes we need to add a new line or cancel a line.
Voiding a payment to an invoice so it can be reapplied to another invoice or just left as a credit on the customer's account is not straight forward.
Sales tax is calculate at the line level instead of the order level.
The sales tax is setup at the item level rather than at the location level.
We are now in control of our own data. While this has added some personal responsibility in regards to collecting and using the data, it has freed us up to use it in ways that are most beneficial to our own business. Fore Up has been so supportive throughout the entire process. Calls are returned very quickly and solutions provided.
Fore Up checks all the boxes when it comes to the varied needs of golf course operations. Built with extensive input from operators of a multitude of different types of golf facilities their software is the most user friendly and functional software ever to hit the market. Intuitive tee sheet, customer data collection, social media interfaces, cloud based operating system, golf shop inventory management, member billing and accounts, and back end reporting that is customizable to any needs. What I like most however is that the Executives of Fore Up are never satisfied with their current offerings. They are constantly looking to improve things, working with their clients to meet the multitude of needs golf facilities require in an ever changing industry.
Not applicable. There is nothing I do not like about this company or software functionality.
What a great review, thank you! We'll continue to be dedicated to living up to your kind testimonial. It's so nice to know that our commitment to always improving is seen and felt by people working with us. We also love what you said about being in control of your own data; it's more important than ever, and at the forefront of our mind as we build new tools and improve existing ones. We're so grateful to work with you!
The main benefit to this software is that it is cloud based and can be accessed anywhere. This comes in handy when I am not at the course and we have an issue that needs to be addressed immediately. The second is the easy user interface. The layouts and design of the POS system make it extremely easy for new employees to pick up and learn the system quickly. The third is that the company is constantly making improvements based on the suggestions and concerns from the courses using the product.
There are only two issues that I have with the POS system. I would like to point out that neither of these items are an issue but more of an inconvenience at times. The first is the fact that it is cloud based. If the course looses internet access due to a storm we are sitting ducks. We do have a backup plan in case this happens so again not a huge issue and really can't be fixed. The second is the fact that updates seem to occur during operating hours for us and can cause issues with our system during busy times of the day. We are usually able to resolve these issues quickly so again more of an inconvenience than a major concern.
Easy to use. Fast for golfers and staff. Any member of our staff can check a golfer in with ease. Online tee times is very user friendly.
Wish I could have a feature to allow me to see reports for all 4 courses we manage, instead of having to log in individually. Also wish their was a report to do comparisons year over year.
Hi Colby, thank you so much for your review.
First of all, we are always thrilled to hear that our software and support teams are providing a good, easy to use experience. It's nice to know we are hitting the mark in those areas, especially where you're managing multiple courses.
For reporting, we definitely see the value of aggregate analytics. We're actually able to aggregate some of your reports to see shared course data. Perhaps you're referring to something more advanced, but I'm going to have someone reach out to you to see if they can help.
However, for the year over year reporting, you should definitely be able to see year-over-year analytics. Again, I'm going to have someone reach out to you today to take a look at it and see if we can't help you navigate your reporting to see the #s you need.
Thank you so much for being such a valuable customer. Your feedback is critical to our growth, and we're lucky to have you!
~the foreUP Team
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