FIELDMOTION

Pros

The speed at which it updates from our guys out of the field to our admin staff back in the office. Fieldmotion listened to everything we said and produced forms which were exactly what we needed.

Pros

Before using Fieldmotion we were inundated with paperwork. Keeping track of all our service agreements and contracts with specific companies was not only time consuming but it was counterproductive. Since integrating Fieldmotion into our business we no longer have to chase paperwork! Everything is logged, from start to finish and means each job has complete accountability!
We have saved 4 hours minimum a day on administration work and this has left us with more time focusing on expanding our business and exploring new opportunities, something that we would not have had time to properly focus on if we had not got Fieldmotion!

Cons

No real cons, Fieldmotion staff are always helpful. Rep has been a great help in getting us set up from day one.

Pros

Being able to quickly search for a work order and the visual aspect of jobs that are complete, nearing the deadline and past the deadline with the use of the traffic light system.

Cons

When changes are made to the software by Fieldmotion, the end user is not notified.
When something goes wrong/doesn't work for the user then help is asked for and eventually the user is told that the problem is "rectified" and that it should not happen again, but it does. The user is never told what actually went wrong. We have found that every time a change is made in the software that we use, it affects the running of it on our end. This has caused disruption on our daily work schedules when issues like this occur.

Pros

We have used Fieldmotion for some key contracts and have found the system flexible, easy to use and reliable. Any issue is resolved within hours and Jerome has been great at helping our company to use Fieldmotion in a number of different ways and providing demo's to potential clients. Fieldmotion is a core business tool across two of our four divisions and we are working to utilise more of it's ever expanding capabilities. The service provided is second to none and I'd have no issues recommending the company or product to anyone.

Pros

ease of use and flexibility of the whole system, giving us the chance to easily design our own forms to suit our business without incurring the huge costs usually associated with development

Cons

has some limitations when handling engineers timesheets, it has the basics right but just not the flexibility reigh now to deal with engineers timebands of when they are working standard hours or overtime hours