FIELDMOTION

Field service management solution

4,8 /5 (16 reviews) Write a Review!

FIELDMOTION Overview

What is FIELDMOTION?

Fieldmotion is a cloud-based field service management software which offers a digital field-worker solution with online scheduling, appointments and invoices, as well as customer relationship management, assets and stock management technology. Fieldmotion provides quick and central access to all important field service information, including finances, forms, and reports.

Fieldmotion’s appointment management tools allow users to create, dispatch and organize field-based jobs using job form templates and time & location tracking technology. Native mobile apps for iOS and Android give users the flexibility to create jobs on the move, but users can also create jobs through their CRM system, email import, or API calls, as well as from one of the 750+ apps which integrate with Fieldmotion through Zapier.

Automated scheduling tools help users calculate optimal routes and workflow, while Fieldmotion’s CRM system allows users to centralize customer information and communication, including all notes, files, and work history. A customer portal gives customers instant access to live work updates, work reports, and recorded history. Asset and stock management capabilities enable users to track and manage their assets, machinery, and stock.

Invoice management tools help users generate and send detailed customer invoices within moments of a job being completed. Users can manage invoicing and accounting data through Xero, Quickbooks and Sage integrations. Fieldmotion reports also give users insight into work costs, labor, stock use, and budget status.

FIELDMOTION Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Fieldmotion directly for detailed pricing information.
https://fieldmotion.com/contact-us


FIELDMOTION Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom
Supported Languages
Arabic, Dutch, English, Finnish, French and 9 others, German, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Spanish, Swedish

Media

Access Fieldmotion on desktop and mobile, with native mobile apps for iOS and Android
Track appointment details, status and actions from a centralized dashboard
Use the dynamic scheduler to see what jobs are overdue, incomplete, en route, in progress or complete
FIELDMOTION video FIELDMOTION screenshot: Access Fieldmotion on desktop and mobile, with native mobile apps for iOS and Android FIELDMOTION screenshot: Track appointment details, status and actions from a centralized dashboard FIELDMOTION screenshot: Use the dynamic scheduler to see what jobs are overdue, incomplete, en route, in progress or complete FIELDMOTION screenshot: FIELDMOTION screenshot: FIELDMOTION screenshot: FIELDMOTION screenshot:

FIELDMOTION Reviews

FIELDMOTION Reviews

Overall rating
4,8
/
5
Excellent
12

Very good
4

Average
0

Poor
0

Terrible
0

Value for Money
4,6
Features
4,7
Ease of Use
4,9
Customer Support
4,9
100% recommended this app
Peter M.

Excellent piece of software which the Fieldmotion team where able to tweek to meet our exact...


Johnny M.

Easy to use


Laura M.

Generally a good software to use. If we had more time to explore it, it could be great for us.

Less paper used
Less paperwork to handle, manage and file
Quicker response details on jobs completed
More efficient administration
Easier recall of past job details when requested
Better efficiency for site guys on Health & Safety


Kim C.

Flexible, easy to use and great customer service


Wallace C.

Fieldmotion is our second SMS that we have implemented and was definitely worth the changeover

cost benefits and flexibility are priority for us


Peter M.

Excellent piece of software which the Fieldmotion team where able to tweek to meet our exact needs.

Used Weekly for 6-12 months
Reviewed on 2017/12/07
Review Source: Capterra

Pros

The speed at which it updates from our guys out of the field to our admin staff back in the office. Fieldmotion listened to everything we said and produced forms which were exactly what we needed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Johnny M.

Easy to use

Used Daily for 2+ years
Reviewed on 2018/06/14
Review Source: Capterra

Pros

Before using Fieldmotion we were inundated with paperwork. Keeping track of all our service agreements and contracts with specific companies was not only time consuming but it was counterproductive. Since integrating Fieldmotion into our business we no longer have to chase paperwork! Everything is logged, from start to finish and means each job has complete accountability!
We have saved 4 hours minimum a day on administration work and this has left us with more time focusing on expanding our business and exploring new opportunities, something that we would not have had time to properly focus on if we had not got Fieldmotion!

Cons

No real cons, Fieldmotion staff are always helpful. Rep has been a great help in getting us set up from day one.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Laura M.
Industry: Mechanical or Industrial Engineering
Company size: 51-200 Employees

Generally a good software to use. If we had more time to explore it, it could be great for us.

Used Daily for 2+ years
Reviewed on 2017/12/19
Review Source: Capterra

Less paper used
Less paperwork to handle, manage and file
Quicker response details on jobs completed
More efficient administration
Easier recall of past job details when requested
Better efficiency for site guys on Health & Safety

Pros

Being able to quickly search for a work order and the visual aspect of jobs that are complete, nearing the deadline and past the deadline with the use of the traffic light system.

Cons

When changes are made to the software by Fieldmotion, the end user is not notified.
When something goes wrong/doesn't work for the user then help is asked for and eventually the user is told that the problem is "rectified" and that it should not happen again, but it does. The user is never told what actually went wrong. We have found that every time a change is made in the software that we use, it affects the running of it on our end. This has caused disruption on our daily work schedules when issues like this occur.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Kim C.

Flexible, easy to use and great customer service

Used Daily for 2+ years
Reviewed on 2017/12/14
Review Source: Capterra

Pros

We have used Fieldmotion for some key contracts and have found the system flexible, easy to use and reliable. Any issue is resolved within hours and Jerome has been great at helping our company to use Fieldmotion in a number of different ways and providing demo's to potential clients. Fieldmotion is a core business tool across two of our four divisions and we are working to utilise more of it's ever expanding capabilities. The service provided is second to none and I'd have no issues recommending the company or product to anyone.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Wallace C.
Industry: Facilities Services
Company size: 51-200 Employees

Fieldmotion is our second SMS that we have implemented and was definitely worth the changeover

Used Daily for 1+ year
Reviewed on 2017/12/13
Review Source: Capterra

cost benefits and flexibility are priority for us

Pros

ease of use and flexibility of the whole system, giving us the chance to easily design our own forms to suit our business without incurring the huge costs usually associated with development

Cons

has some limitations when handling engineers timesheets, it has the basics right but just not the flexibility reigh now to deal with engineers timebands of when they are working standard hours or overtime hours

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,6/10
Based on 16 user ratings
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FIELDMOTION Pricing

FIELDMOTION Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Fieldmotion directly for detailed pricing information.
https://fieldmotion.com/contact-us

Contact Fieldmotion directly for detailed pricing information.
https://fieldmotion.com/contact-us

Value for Money
4,6/5
Based on 16 user ratings
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FIELDMOTION Features

FIELDMOTION Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,7/5
Based on 16 user ratings
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Categories

Additional information for FIELDMOTION

Additional information for FIELDMOTION

Key features of FIELDMOTION

  • Appointment management
  • Asset & machinery management
  • Booking management
  • Budget status tracking
  • Calendar management
  • Cost tracking
  • Customer interaction records
  • Customer management
  • Customer portal
  • Electronic signature
  • Estimate management
  • File management
  • Finance management
  • Forms management
  • Invoice management
  • Item allocation
  • Job scheduling
  • Labor tracking
  • Location management
  • Location tracking
  • Outsourcing management
  • Question types
  • Quote management
  • Real-time job reporting
  • Reporting
  • Service history tracking
  • Status tracking
  • Stock management
  • Stock use tracking
  • Task management
  • Technician management
  • Usage tracking
  • User management
  • Vehicle management
  • Workflow management

Benefits

  • Schedule and assign tasks and appointments to the nearest field worker, plus set up recurring appointments and track job status in real time.

  • Create and manage company assets, track asset rentals, set up maintenance schedules, and monitor costs and income from assets.

  • Generate reports to gain insight into work costs, labour, stock use, and budget status.

  • View status of all jobs within a Gantt chart, including a breakdown by department, skill set and length of time a job is taking.

  • Native mobile apps for iOS and Android give users the flexibility to manage appointments, tasks, stock and assets on the move.

  • FIELDMOTION FAQs

    FIELDMOTION FAQs

    Below are some frequently asked questions for FIELDMOTION.

    Q. What type of pricing plans does FIELDMOTION offer?

    FIELDMOTION offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Fieldmotion directly for detailed pricing information. https://fieldmotion.com/contact-us

    Q. What are the main features of FIELDMOTION?

    FIELDMOTION offers the following features:

    • Appointment management
    • Asset & machinery management
    • Booking management
    • Budget status tracking
    • Calendar management
    • Cost tracking
    • Customer interaction records
    • Customer management
    • Customer portal
    • Electronic signature
    • Estimate management
    • File management
    • Finance management
    • Forms management
    • Invoice management
    • Item allocation
    • Job scheduling
    • Labor tracking
    • Location management
    • Location tracking
    • Outsourcing management
    • Question types
    • Quote management
    • Real-time job reporting
    • Reporting
    • Service history tracking
    • Status tracking
    • Stock management
    • Stock use tracking
    • Task management
    • Technician management
    • Usage tracking
    • User management
    • Vehicle management
    • Workflow management

    Q. Who are the typical users of FIELDMOTION?

    FIELDMOTION has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does FIELDMOTION support?

    FIELDMOTION supports the following languages:

    Arabic, Dutch, English, Finnish, French, German, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Spanish, Swedish

    Q. What type of pricing plans does FIELDMOTION offer?

    FIELDMOTION has the following pricing plans:

    Subscription

    Q. Does FIELDMOTION support mobile devices?

    FIELDMOTION supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does FIELDMOTION integrate with?

    FIELDMOTION integrates with the following applications:

    Blissfully, QuickBooks Online Advanced, Sage 500, Xero, Zapier

    Q. What level of support does FIELDMOTION offer?

    FIELDMOTION offers the following support options:

    Phone Support, Online Support, Video Tutorials