The Asset Guardian (TAG)
About The Asset Guardian (TAG)
The Asset Guardian (TAG) offers CMMS, EAM, APM, Maintenance-as-a-Service, as well as mobile-EAM applications that can scale as your organization’s needs and technological requirements evolve.
Its native application is built-in the Microsoft Dynamics 365 Business Central framework and integrates everything from Microsoft 365 to Azure cloud and IoT services, helping you decrease operational costs, extend asset lifecycles beyond depreciation, and eliminate costly downtime.
TAG’s mobile-EAM applications offer an unparalleled UX experience. TAG Mobility Suite was developed to provide maintenance individuals with role-based interfaces to support their specific processes, from inspections to IoT-connected assets and work order scheduling. Facilitate mobile maintenance adoption, improve communication, solve issues faster and manage resources in real-time.
Benefit from flexible hosting options (SaaS, hybrid, on-premise) as well as dedicated user training, deployment, and support services to ensure successful EAM implementation.
With over 20 years of experience in managing, maintaining, and optimizing assets and thousands of users worldwide, TAG is the partner you can count on when it comes to EAM for Microsoft Dynamics 365 Business Central.
Key benefits of The Asset Guardian (TAG)
- Scalability: If you have plans for growth, you need a tool that can grow with you. From CMMS to EAM and APM, TAG is a full-featured and highly flexible asset maintenance software that you can scale as your business grows. You can easily transition from plan to plan as your company—and our technology—evolve.
- Ultra-simple to use: Team members of all skill levels can use TAG for their asset management work.
- Eliminate data entry: TAG minimizes back-office jobs and multiple data entry.
- Mobility: TAG’s mobile-eam applications put all the strength and interconnectivity of TAG’s software into the hands of field workers, managers, maintenance requesters, and maintenance customers. Designed to be intuitive for users of all IT skill levels, it centralizes all asset data to boost your teams’ productivity and guarantee faster response times – even without an Internet connection.
- Plug and play: TAG is an asset management software that is simple and fast to integrate within your existing infrastructure and workflows. Its non-disruptive implementation means you can be up and running in no time.
- Cloud-based technology: TAG’s solution guarantees high scalability, flexibility, and availability, thanks to Microsoft Azure.
Flexible deployment options: Whether you choose for TAG as a cloud-based or on-premises solution, or if you require a hybrid-cloud option, our technology guarantees high scalability, flexibility, and availability no matter where you are.
- Advanced features for all your modern maintenance management needs: with TAG, you can harness the true potential of the Internet of Things (IoT) and Big Data analytics to significantly improve the reliability, availability, and return of all your physical assets.
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Reviews
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- Industry: Chemicals
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Solid product with very knowledgeable support staff
Reviewed on 2020/11/17
Pros
NAV integration
Web and client software interfaces
Ability to add related requirements to WOs for warehouse to process
Cons
Lacks some desired reporting/KPIs
Inability to create more than one PWO for recurring tasks (must complete first one to generate the next one)
Alternatives Considered
eMaint CMMSReasons for Switching to The Asset Guardian (TAG)
We choose TAG because it integrates with our Dynamics NAV ERP.- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Above & Beyond - Tool to Cut Down Unnecessary Costs resulting from Reactive Maintenance!
Reviewed on 2020/11/15
OEM partner highly professional, highly supportive and responsive, and easy to work with.
OEM partner highly professional, highly supportive and responsive, and easy to work with.
Pros
Date meter policy and Preventive Maintenance features, as they bring along massive cost savings on reactive maintenance, which could be sometimes outrageously expensive to deal with.
Highly modular, intuitive and easy to use software.
Sets a standard for industry best-practises, as it streamlines and simplifies maintenance procedures and operations to a great extent, increasing insight levels, control and productivity.
Provides clear, all-encompassing view of equipment hierarchy, especially for large plants that use a massive number of equipment/parts/etc...
Cons
Could benefit from some integration with the standard Fixed Assets module.
Could use a slightly better integration with standard item consumption within TAG work order processing.
Some features still desired for outsourced maintenance, where third party companies are contracted to provide equipment replacement/repair.
- Industry: Plastics
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
My View of TAG
Reviewed on 2020/11/12
TAG has given Garner Industries a great way to track the activates of our Maintenance Department...
TAG has given Garner Industries a great way to track the activates of our Maintenance Department and to schedule out our technicians time throughout the day. TAG is also a common place for our technicians to document equipment problems, conditions and any preventive maintenance performed for all to see.
Pros
TAG is a very useful way to track all maintenance activities on equipment/assets. From the way it keeps track of any up-coming machine maintenance, producing work orders or to tracking past maintenance activities/machine break downs.
Cons
TAG is not as easy to use as some other CMMS software....there is a learning curve to TAG, especially if a new user has never used NAV before.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TAG Maintenance software
Reviewed on 2021/01/06
The process to get the system loaded and the training were outstanding. The biggest benefit to our...
The process to get the system loaded and the training were outstanding. The biggest benefit to our team was that the training was conducted by someone with extensive knowledge of how to use the software and not just a software expert. This was invaluable as this is a new concept for us and enabled us to better think about how to setup and use the software based on practical user experience.
Pros
The software provided us with an effective means of organizing and managing our equipment maintenance. It integrates well with our core ERP system (Microsoft Dynamics NAV 2017) and that was a critical interface in our selection of a CMMS system.
Cons
I'm not a user, but I haven't heard user complaints - so nothing specific that I can point out.
- Industry: Paper & Forest Products
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TAG product and support is awesome!!!
Reviewed on 2020/11/13
We now have a successful work order process. The maintenance folk are using this daily. Support...
We now have a successful work order process. The maintenance folk are using this daily. Support when needed was always available throughout the whole process
Pros
We love how easy it is to use and we had buy in from all of our end users because of how easy and quick it is to get what you. Red from the program.
Cons
You have to do a little leg work to have it set up the way you want it. But put the time in at the beginning and it will be easy once you go live.
The Asset Guardian (TAG) FAQs
Below are some frequently asked questions for The Asset Guardian (TAG).Q. What type of pricing plans does The Asset Guardian (TAG) offer?
The Asset Guardian (TAG) offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
TAG packages are priced per named user per annual/month with the corresponding TAG package and preferred deployment model. Contact us for a quote.
Q. Who are the typical users of The Asset Guardian (TAG)?
The Asset Guardian (TAG) has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does The Asset Guardian (TAG) support?
The Asset Guardian (TAG) supports the following languages:
English, French, Spanish, Traditional Chinese
Q. Does The Asset Guardian (TAG) support mobile devices?
The Asset Guardian (TAG) supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does The Asset Guardian (TAG) integrate with?
The Asset Guardian (TAG) integrates with the following applications:
Azure Active Directory, Azure IoT Central, Dynamics 365, Dynamics 365 Business Central, Dynamics 365 Customer Service, Microsoft 365, Microsoft Azure, Microsoft Outlook, Microsoft Power BI, Microsoft SharePoint, Microsoft Teams
Q. What level of support does The Asset Guardian (TAG) offer?
The Asset Guardian (TAG) offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
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