VRScheduler

Vacation rental & housekeeping management

4,9 /5 (62 reviews) Write a Review!

VRScheduler Overview

What is VRScheduler?

VRScheduler is a vacation rental and housekeeping management software which enables property managers, cleaning companies, hot tub service companies, and vacation rental owners to streamline employee and task scheduling, using a drag-and-drop scheduling calendar with workload balancing and color-coded regions. Designed to automate vacation rental operations, VRScheduler supports booking auto-import, task generation, completion notifications, reports, alerts, and checklists.

VRScheduler organizes all vacation rental data, giving users central access to information on tasks, employees, vendors, issues and property workflow. The activity dashboard shows users their most important tasks at-glance, while the master calendar allows users to view all rental activity, from across all of their properties. VRScheduler’s calendar ensures users know which tasks are scheduled, who is assigned to each task, and when they are completed. The calendar also records notes on property damage, maintenance, booking dates, and more.

Mobile-friendly employee dashboards allow staff to keep notes and checklists, as well as record any damage, maintenance, or lost and found items from any mobile device. Issue tracking technology and task creation rules enable users to automate issue management and task management activity. With task creation rules, users can automate tasks for situations such as arrival cleaning, 6 month deep cleans, inventory checks, and more. iCAL imports allow users to import bookings directly from booking software including Airbnb, HomeAway and LiveRez.

VRScheduler Overview

Pricing

Starting from
US$45,00/month

Pricing options

Free Trial
Subscription
Value for money

$45/month for up to 15 properties, $3/property/month each additional.


VRScheduler Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Use the activity dashboard to check the most important tasks
Use the master calendar to see what is happening across different properties, including what tasks are scheduled, who is assigned, property damage, and more
Use the drag-and-drop scheduling calendar to manage employee schedules easily with region color coding
Add notes and report issues before uploading files in support
Track and add issues, then schedule them as a future task for an employee
Schedule task dates and times automatically
Gain quick and central access to dashboards and calendars via mobile
VRScheduler video VRScheduler screenshot: Use the activity dashboard to check the most important tasks VRScheduler screenshot: Use the master calendar to see what is happening across different properties, including what tasks are scheduled, who is assigned, property damage, and more VRScheduler screenshot: Use the drag-and-drop scheduling calendar to manage employee schedules easily with region color coding VRScheduler screenshot: Add notes and report issues before uploading files in support VRScheduler screenshot: Track and add issues, then schedule them as a future task for an employee VRScheduler screenshot: Schedule task dates and times automatically VRScheduler screenshot: Gain quick and central access to dashboards and calendars via mobile

VRScheduler Reviews

VRScheduler Reviews

Overall rating
4,9
/
5
Excellent
56

Very good
5

Average
1

Poor
0

Terrible
0

Value for Money
5
Features
4,9
Ease of Use
4,7
Customer Support
5
98% recommended this app
David L.

Excellent software at a fantastic price

We couldn't be happier. VRScheduler does everything we need it to at a fraction of the cost of other software providers. It has excellent reporting functionality, great support and is complete in what it covers. Basically, it saves our business so much time, plus we have faith that it will always work properly. We would recommend this product to anyone.


Melanie M.

Makes our business run smoothly

This is just an overall solid software that does everything we need to keep operations and task scheduling from getting out of control. We couldn't run our business without it.


Lashonne S.

VRScheduler

I have a good experience with this software thus far and training on this software is easy to accomplish as long as you have detailed notes.


Rebecca D.

Very glad that we found this

Wonderful! Staff extremely patient and helpful.


Tiffany S.

Game Changer!

VRScheduler has be been a game changer for my department. We were dealing with inefficiencies, excessive man hours scheduling and keeping track of all the operations within the department, A LOT of human error. All of these issues have been eliminated and have improved our efficiency, consistency and overall accountability. [SENSITIVE CONTENT HIDDEN] and team have been very receptive to making changes/improvements to the software that have been very beneficial for my department. I highly recommend VRScheduler, so sad it took me so long to make this change!


David L.
Industry: Leisure, Travel & Tourism
Company size: 2-10 Employees

Excellent software at a fantastic price

Used Daily for 6-12 months
Reviewed on 2020/06/11
Review Source: Capterra

We couldn't be happier. VRScheduler does everything we need it to at a fraction of the cost of other software providers. It has excellent reporting functionality, great support and is complete in what it covers. Basically, it saves our business so much time, plus we have faith that it will always work properly. We would recommend this product to anyone.

Pros

The ease of scheduling. You can easily see your day or week ahead, and allocate jobs to cleaners efficiently.

Cons

As with all cleaning software, it is a little arduous setting up checklists across multiple individual listings, but I can't see any workaround for that.

Response from VRScheduler

Dear David,

First of all thank you so much for choosing VRScheduler and for posting such a positive review. The fact that you say it does everything that you need, the scheduling is easy and that the reporting functionality is excellent means so much to us.

We are constantly reviewing all functions in order to make improvements where possible so we will take your feedback about the checklists on board.

Your recommendation is also highly appreciated and we hope that you will tell more of your colleagues in the industry about us.

Kind regards

Jill Mason

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Melanie M.
Industry: Hospitality
Company size: 2-10 Employees

Makes our business run smoothly

Used Daily for 6-12 months
Reviewed on 2020/09/01
Review Source: Capterra

This is just an overall solid software that does everything we need to keep operations and task scheduling from getting out of control. We couldn't run our business without it.

Pros

There are too many positives to list them all:

The biggest thing that stands our for us is the fantastic customer service and onboarding training/support. The experience working with the VR Scheduler team has been the best software experience we have had.

Automated scheduling of cleaning and maintenance that is smart enough to move tasks when reservations come in.

Drag/drop to move a scheduled task, but smart enough not to allow any missed cleanings.

Ability to assign tasks to specific employees and to see the approximate time the jobs will take.

Employee start/stop on jobs for tracking payroll as well as how long a job takes.

Piece pay tracking for non-hourly employees

Linen packing lists

Ability to assign check lists to tasks and for employees to report issues with photos that can then be made into tasks and assigned for completion.

Ability to assign multiple employees or teams to the same tasks.

Cons

The learning curve would be very steep if you attempted to use VR Scheduler without any onboarding training. It could be a little more user friendly out of the box, but honestly, if you do the training, it's pretty easy to catch on, and the people at VR Scheduler are always there to help - always willing to do more training.

Response from VRScheduler

Dear Melanie,

Wow, what great, great feedback. And thank you so much for highlighting our customer care. This is really important to us as you are not only buying into our product but also into our people. It is so rewarding to read about all the positives that you are now experiencing because of VRScheduler and how it makes your worklife and those of your colleagues much easier.

We wish you all the very best during these challenging times and if you ever need any assistance you know where to find us.

Warm regards and stay safe

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Lashonne S.
Industry: Hospitality
Company size: 51-200 Employees

VRScheduler

Used Weekly for 6-12 months
Reviewed on 2019/06/03
Review Source: Capterra

I have a good experience with this software thus far and training on this software is easy to accomplish as long as you have detailed notes.

Pros

I like this software because currently the property that we service has different Islands and it is easy to decipher through which hoe is on what island.

Cons

The fact that it is not as user friendly, however once in the system and you find your flow it becomes easier to use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Rebecca D.
Industry: Hospitality
Company size: 2-10 Employees

Very glad that we found this

Used Daily for 1+ year
Reviewed on 2020/09/03
Review Source: Capterra

Wonderful! Staff extremely patient and helpful.

Pros

I am very glad that we found this. I had initially chosen a more expensive program mainly due to the looks visually. VR scheduler is a little outdated looking in my opinion, however, once I got past that to get to the features it was everything we were looking for. We are a hybrid company, somewhere in between a cleaning company and a vacation rental manager. We needed a lot of features, minus the reservation/booking features that compromise most other software programs. We were specifically interested in creating staff checklists. It took a little tweaking, but we got it perfect. [SENSITIVE CONTENT HIDDEN] taught me how to change the font size (for us older folks using our phones), bold words, etc. We were able to make changes to suit our needs. [SENSITIVE CONTENT HIDDEN] were wonderful (and VERY patient) in helping us get started and set up. I would very highly recommend for features. I still wish the look was a little more modern but for the price this is truly wonderful. It has saved soooo much time in scheduling and the pen and paper system that we had. Very happy that I chose this software.

Cons

Some other programs were more modern looking and a little easier to learn initially

Response from VRScheduler

Dear Rebecca

Thank you very much for taking the time to review VRScheduler.

We are over the moon that you stuck with us through the training - it really is rewarding to read that we have succeeded in giving you everything that you were looking for and that you found our prices to be really competitive.

Please do recommend us to your colleagues in the industry and if there is anything more that we can do for you then please don't hesitate to reach out to us.

Kind regards and stay safe

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tiffany S.
Industry: Hospitality
Company size: 51-200 Employees

Game Changer!

Used Daily for 1-5 months
Reviewed on 2020/03/04
Review Source: Capterra

VRScheduler has be been a game changer for my department. We were dealing with inefficiencies, excessive man hours scheduling and keeping track of all the operations within the department, A LOT of human error. All of these issues have been eliminated and have improved our efficiency, consistency and overall accountability. [SENSITIVE CONTENT HIDDEN] and team have been very receptive to making changes/improvements to the software that have been very beneficial for my department. I highly recommend VRScheduler, so sad it took me so long to make this change!

Pros

Integration was super easy!! Set up was time consuming but not difficult!

Auto- generates and pulls in real time from Res Software. Auto Assigns all staff requiring minimal adjustment. Ability to see schedule days, weeks, months in advance. Easy adjustment for call off's , cancellations. Less time & energy required to manage 40 field staff and 200 homes.

Cons

I would like to see some improvement in the notifications. The Issues section streamlined. It is not very user friendly, time exhaustive and duplicate issues. I'd like to someday see a communication aspect-Direct Messaging to field staff and entire team.

Response from VRScheduler

Dear Tiffany, We are so happy to hear that VRScheduler was easy to integrate and managing your staff and 200 homes has become less time consuming. Please feel free to contact me directly regarding notifications and communications so we can better understand your constructive feedback. Look forward to hearing from you! Kind regards, Jill

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,8/10
Based on 62 user ratings
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VRScheduler Pricing

VRScheduler Pricing

Starting from
US$45,00/month
Free Trial
Subscription
Value for money

$45/month for up to 15 properties, $3/property/month each additional.

$45/month for up to 15 properties, $3/property/month each additional.

Value for Money
5/5
Based on 62 user ratings
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VRScheduler Features

VRScheduler Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,9/5
Based on 62 user ratings
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Categories

Additional information for VRScheduler

Additional information for VRScheduler

Key features of VRScheduler

  • Activity dashboard
  • AirBNB, Beds24, HomeAway integration
  • Arrivals report
  • Booking management
  • Booking notes
  • Booking overlap report
  • Booking reports
  • Bookings import
  • Bookings sync from AirBnB, Homeaway & more
  • Calendar management
  • Checklists
  • Custom imports
  • Door codes
  • Drag-and-drop interface
  • Employee assignment
  • Employee hours tracking
  • Employee management
  • Employee scheduling
  • Employee task tracking
  • Forecasting
  • Housekeeping management
  • Images
  • Issue reports
  • LiveRez, Streamline & vacation rental desk integration
  • Load balancing support
  • Manual booking entry
  • Multiple import links per property
  • Notification reports
  • Owner communication
  • Owner tracking
  • Owner/vendor notifications
  • Owner/vendor/employee dashboards
  • Piece pay
  • Property notes
  • Property onboarding
  • Property sorting
  • Service schedules rules
  • Task management
  • Team tasks
  • Time ranges
  • Time tracking reports
  • VRBO integration

Benefits

  • VRScheduler allows users to auto-import bookings from almost any booking software, including Airbnb, Homeaway and LiveRez.

  • Task generation rules automate virtually any task flow based on check in, check out, mid stay, mid vacancy or schedule.

  • Users can manage staffing schedules using the drag-and-drop scheduling interface with color-coded regions, last minutes and quick changes.

  • Users can generate reports to gain insight into issues, bookings, notifications, time tracking, and more.

  • Automatic alerts inform users immediately to overdue tasks, task completions, last minute bookings, any reported damage, and more.

  • VRScheduler FAQs

    VRScheduler FAQs

    Below are some frequently asked questions for VRScheduler.

    Q. What type of pricing plans does VRScheduler offer?

    VRScheduler offers the following pricing plans:

    Starting from: US$45,00/month

    Pricing model: Subscription

    Free Trial: Available

    $45/month for up to 15 properties, $3/property/month each additional.

    Q. What are the main features of VRScheduler?

    VRScheduler offers the following features:

    • Activity dashboard
    • AirBNB, Beds24, HomeAway integration
    • Arrivals report
    • Booking management
    • Booking notes
    • Booking overlap report
    • Booking reports
    • Bookings import
    • Bookings sync from AirBnB, Homeaway & more
    • Calendar management
    • Checklists
    • Custom imports
    • Door codes
    • Drag-and-drop interface
    • Employee assignment
    • Employee hours tracking
    • Employee management
    • Employee scheduling
    • Employee task tracking
    • Forecasting
    • Housekeeping management
    • Images
    • Issue reports
    • LiveRez, Streamline & vacation rental desk integration
    • Load balancing support
    • Manual booking entry
    • Multiple import links per property
    • Notification reports
    • Owner communication
    • Owner tracking
    • Owner/vendor notifications
    • Owner/vendor/employee dashboards
    • Piece pay
    • Property notes
    • Property onboarding
    • Property sorting
    • Service schedules rules
    • Task management
    • Team tasks
    • Time ranges
    • Time tracking reports
    • VRBO integration

    Q. Who are the typical users of VRScheduler?

    VRScheduler has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does VRScheduler support?

    VRScheduler supports the following languages:

    English

    Q. What type of pricing plans does VRScheduler offer?

    VRScheduler has the following pricing plans:

    Subscription

    Q. Does VRScheduler support mobile devices?

    We do not have any information about what devices VRScheduler supports

    Q. What other apps does VRScheduler integrate with?

    VRScheduler integrates with the following applications:

    Booking Automation, Escapia, Hostfully Property Management Platform, MyVR, WebRezPro

    Q. What level of support does VRScheduler offer?

    VRScheduler offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials