OnceHub
About OnceHub
OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time.
We are widely acknowledged as a leader in online booking and calendaring, but our offering extends well beyond that to a market-leading range of tools designed to capture, qualify, engage, and convert leads with maximum efficiency and regulatory-compliant security.
Screen and weight opportunities, automatically route them to appropriate personnel, manage resource pools for team collaboration, and reserve rooms or equipment as you go. When the time is right, jump on a call, switch to video, or chat live.
Start free, then upgrade your plan.
Start simple. Close incredible.
Key benefits of OnceHub
Take all the work out of scheduling and managing meetings by allowing prospects and customers to book times that suit them and your team. Streamline pre-meeting information collection, lead qualification, routing, reminders, and follow-ups.
Leap to the front of the crowd with high-impact conversational marketing delivered through interactive landing pages that adapt to visitor preferences, qualify them, and connect them instantly with your team.
Look your best with pre-designed page templates and themes for embedded chatbots and forms. Customize every aspect of the scheduling experience to suit your audience and match your brand.
Replace static contact forms and traditional lead capture tools with chatbots and forms that engage prospects immediately, ask automated questions, and guide them along their journey. Enable more complex bookings by allowing customers to simultaneously choose their preferred location, service, and member of staff.
When opportunity knocks and time is of the essence, immediately connect with prospects through live chat and instant video meetings. Maintain momentum from a live engagement by inviting prospects to schedule a follow-up directly from the live chat window.
Pool resources for improved scheduling across teams of any size. Automatically assign meetings to staff members with the right skills, while ensuring the load is distributed fairly. Accommodate panel meetings and let customers add guests. Automatically reserve rooms or equipment.
Architect a seamless experience for your team with integrations to tools they already use – from calendars like Google and Outlook to video conferencing tools like Zoom and Teams to CRMs like HubSpot and Salesforce.
Monitor trends and engagement rates from your dashboard. Dig into the details of meetings, live chats, and automated interactions from the activity stream. Share the data with your team and manage its performance.
Rest assured that your scheduling solution is designed to protect your and your customers' sensitive information in line with global regulatory requirements for data protection and digital security.
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great scheduling software for sales funnels
Reviewed on 2022/10/29
THough it was a challenge to set up, it's now working great. Huge fan of the way it integrates with...
THough it was a challenge to set up, it's now working great. Huge fan of the way it integrates with landing pages, and how it sends the client one thing and me another--I get all the info I need, saved right in the calendar invite, whcih makes the sales call setup a lot simpler. No searching the CRM for stuff, it's right where I need it.
Pros
It presents a custom form for prospects to fill when they set up an appointment. There is a lot of room for customization here, and that's why I started using this in the first place.
Cons
Setting everything up can be confusing. The software is not intuitive to me, with different names for things than I would have expected. You set up the form in one interface and then you have to go to another interface to link it to campaigns. Both places have settings with the same name, but they affect the output differently.
Response from OnceHub
Thank you Michael for your comprehensive review of OnceHub - especially your constructive feedback on making it easier to tap into the power the platform offers. We'll fold your feedback into the work we're doing continuously to enhance the intuitiveness of the OnceHub interface.
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love ScheduleOnce
Reviewed on 2022/05/27
Really user friendly and feature packed solution.
Really user friendly and feature packed solution.
Pros
Right balance between all the important features (practicality) and ease of use (usability).
Cons
It would be good if the not yet accepted scheduling requests would not be allowed for the same time slot.
Alternatives Considered
CalendlyReasons for Choosing OnceHub
Lack of user friendlyness for clients.Switched From
Sign In SchedulingReasons for Switching to OnceHub
The right balance between price, features and user friendlyness.Response from OnceHub
Thanks for taking the time to leave us such kind words, David. All the best!
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The customer support is horrible.
Reviewed on 2020/08/31
While it has made the normal scheduling of appointments easier, because of the difficulty in...
While it has made the normal scheduling of appointments easier, because of the difficulty in dealing with problems, and problems do come up, I'm looking for another provider of this service.
Pros
As long as you are just booking a regular appointment, and nothing goes wrong, it works great.
Cons
If you have any problems, or need help in any manner, good luck getting someone on the phone. All they want to do is email and refer you to hours upon hours of videos to watch. So a problem will take you days to get it resolved when it could have been resolved with a 3 minute phone call. I'd gladly pay three times what I'm paying today to have a customer service phone number that went to a department that could help me when I have an issue as opposed to their email system of referring me to videos.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Occasional integration disconnects but otherwise great performance
Reviewed on 2018/02/17
Pros
I had used ScheduleOnce integrated with Outlook calendar for scheduling appointments and checking availability for about a year without problem. The website is simple to use and configure for users. Once setup, you have a custom URL that you can share with clients and potential clients alike. As long as you set your availability and fill your calendar with personal and business events as well, you can be sure SO will only display truly available times to your clients and prevent scheduling errors.
Cons
After a year or so, SO began to allow clients to schedule calls at times my calendar had been marked busy. In addition to this, some scheduled calls would not appear on my Outlook calendar. After searching support and contacting support, it was suggested I uninstall and reinstall the desktop client application. This fixed it immediately but the issue returned again in the future. Support was fast to respond and suggested another technical fix which allowed it to refresh its connection. It was later explored by the support team and an update was issued which has since resolved the problem. It was a frustrating time during this period but SO's support was professional and helped resolve it in a reasonable amount of time.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Top notch scheduling system- value priced.
Reviewed on 2018/08/07
Scheduling an appointment used to take me 15-20 minutes. Now it's a breeze with most set in under...
Scheduling an appointment used to take me 15-20 minutes. Now it's a breeze with most set in under two minutes. The follow up automation simply can't be duplicated.
Pros
Scheduleonce is really a wolf in sheeps clothing-- while it appears to be a simple scheduling system, it really houses a comprehensive work flow system. Scheduling is integrated directly with google apps or office 365, calendars, so it's always up to date. Rule based scheduling allows to maximize user flexibility in booking, but prevents overscheduling. I have mine set up to limit new appointments to three per day.
Feedback to users is first rate with a systemized set of follow up reminders, directions, and a follow up once the meeting is concluded.
Cons
Setup is not intuitive and requires a bit of hand holding. The view is worth the climb though-- the system saves way more time then you'd expect once you've perfected your workflow.
OnceHub FAQs
Below are some frequently asked questions for OnceHub.Q. What type of pricing plans does OnceHub offer?
OnceHub offers the following pricing plans:
- Starting from: US$19.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Individuals new to OnceHub often opt for Basic, our freemium plan. Businesses go for Schedule, which offers unlimited users and booking links, the full range of meeting types, CRM and enterprise systems integrations, 24-hour support, and more. At $10 per user per month billed annually (or $12 per user billed monthly), it represents excellent value for money. Next up, the Route plan is a serious step-up in power and sophistication, fully optimizing appointment scheduling with lead qualification, routing, and resource management. Engage takes a leap further still, going well beyond scheduling proper into the realms of automated customer engagement and conversational marketing. AI-powered chat, together with several options for integrated live engagements, position this as a market-leading extension of the entire digital customer experience. Organizations with very particular needs, including additional security and compliance guarantees, work with us to develop a custom Enterprise plan. An advanced security and compliance add-on can be added to any paid plan.
Q. Who are the typical users of OnceHub?
OnceHub has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does OnceHub support?
OnceHub supports the following languages:
Brazilian Portuguese, Dutch, English, French, German, Spanish
Q. Does OnceHub support mobile devices?
OnceHub supports the following devices:
Q. What other apps does OnceHub integrate with?
OnceHub integrates with the following applications:
ActiveCampaign, Agile CRM, Aloware, Asana, ClickUp, Copper, GetResponse, Gmail, GoTo Meeting, Google Analytics 360, Google Calendar, Google Forms, Google Meet, Google Sheets, Help Scout, HubSpot CRM, JustCall, Kartra, Keap, Kit, Mailchimp, ManyChat, Microsoft 365, Microsoft Outlook, Microsoft Teams, Moxo, PayPal, PayPal Checkout, Pipedrive, Redtail CRM, Salesflare, Salesforce Sales Cloud, Slack, Smartsheet, Streak, Stripe, Textline, Textmagic, Trello, Twilio, Typeform, Wealthbox, Webex Suite, Wufoo, Zapier, Zoho CRM, Zoom Workplace, iCloud, monday.com
Q. What level of support does OnceHub offer?
OnceHub offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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Appointment Scheduling Software
