Centralpoint

Digital experience platform & content management solution

4,7 /5 (6 reviews) Write a Review!

Centralpoint Overview

What is Centralpoint?

Centralpoint by Oxcyon is a digital experience platform and content management solution for enterprises. The cloud-based or on-premise tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, and more, whilst also providing features for managing employees, clients, and partners. Centralpoint can be used to create a knowledge base or intranet in order to share and manage content, empower teamwork and aid collaboration within teams and businesses.

In order to provide businesses with the tools to create a digital strategy for managing their user communities and the user experience across multiple channels, Centralpoint offers content and data management tools. The Centralpoint knowledge management module allows businesses to organize and categorize their information, whilst creating relations and connections to other files, users, documents, events, and more. Natural language search also allows users to find information based on keywords, and filtering helps users to locate content based on specific parameters. Centralpoint offers a tiered taxonomy structure to organize knowledge by a hierarchical structure, and users can select the classifications for each knowledge item when adding it to the system.

Centralpoint also facilitates data management and warehousing, and allows businesses to auto-classify and apply metadata to files and content, both structured and unstructured. Master data management (MDM) centralizes all data to create a single enterprise view for users. Structured data and data from unstructured sources including .PDF, Word, and image is assigned metadata by Centralpoint using natural language processing. Centralpoint also offers a range of other features to aid with digital experience management and content management including enterprise portal solutions, eForms, digital signage, email management, prototyping, learning management, compliance, and gamification.

Centralpoint Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Oxcyon for pricing information.


Centralpoint Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Create custom landing pages
Knowledge articles are automatically supplemented with links to related content
Users can track version histories for every knowledge item
The electronic signature capture feature allows online form confirmations
Use business intelligence and machine learning to create real-time reports
Create visual reports on custom metrics
Create a content library to share over an unlimited number of sites
Benefit from granular tagging of content, and define audiences and roles with permissions
Enhance security with SSO integrations including AD, LDAP, oAUTH, and more
Search the database for content using natural language processing
Centralpoint video Centralpoint screenshot: Create custom landing pages Centralpoint screenshot: Knowledge articles are automatically supplemented with links to related content Centralpoint screenshot: Users can track version histories for every knowledge item Centralpoint screenshot: The electronic signature capture feature allows online form confirmations Centralpoint screenshot: Use business intelligence and machine learning to create real-time reports Centralpoint screenshot: Create visual reports on custom metrics Centralpoint screenshot: Create a content library to share over an unlimited number of sites Centralpoint screenshot: Benefit from granular tagging of content, and define audiences and roles with permissions Centralpoint screenshot: Enhance security with SSO integrations including AD, LDAP, oAUTH, and more Centralpoint screenshot: Search the database for content using natural language processing

Centralpoint Reviews

Centralpoint Reviews

Overall rating
4,7
/
5
Excellent
4

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4,6
Features
5
Ease of Use
4,2
Customer Support
4,7
100% recommended this app
Verified Reviewer

One Central Point


Frank B.

Easy to use robust website solution that scales.

We have several self-hosted web sites that run on CentralPoint and are very happy with them. The Audience role is a powerful tool once we learned how to use it. They helped us set up the synchronization from development => user acceptance => production even though they are on different machines.


Greg A.

CentralPoint has pretty much every feature you could want for a website.

We have both our public site and our intranet on CentralPoint, and the consistency between them and the ability to carve out individual audiences and roles is great.


Peter M.

Excellent Platform for Multi-Hospital System

We are very happy with the CentralPoint product and investigating moving our intranet from SharePoint to the platform.


Tina B.

Complete office solution


Verified Reviewer
Industry: Consumer Goods
Company size: 51-200 Employees

One Central Point

Used Daily for 2+ years
Reviewed on 2018/12/10
Review Source: Capterra

Pros

Centralpoint has a ton of pre-built features and is able to source data from many different locations. The search is quick and can be used to filter data sets.

Cons

It can be overwhelming since there are so many different modules.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Frank B.
Industry: Automotive
Company size: 1 001-5 000 Employees

Easy to use robust website solution that scales.

Used Daily for 2+ years
Reviewed on 2018/12/07
Review Source: Capterra

We have several self-hosted web sites that run on CentralPoint and are very happy with them. The Audience role is a powerful tool once we learned how to use it. They helped us set up the synchronization from development => user acceptance => production even though they are on different machines.

Pros

Pros: We have been using Central Point for several years. It works very well out of the box, but it can be customized to meet your needs. There is excellent support from the vendor. They are constantly helping us get maximum benefit from the system. We connect to both DB2 and MS/SQL databases with no problem. Their code is well maintained - they push updates on a regular basis that increases functionality.

Cons

You have to be organized in order to use the system to its fullest potential. It took us a while to figure that out.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Greg A.

CentralPoint has pretty much every feature you could want for a website.

Used Daily for 2+ years
Reviewed on 2018/01/19
Review Source: Capterra

We have both our public site and our intranet on CentralPoint, and the consistency between them and the ability to carve out individual audiences and roles is great.

Pros

A lot of pre-established modules for specific functions that can be customized as needed. It's nice to be able to take advantage of upgrades or programming that benefit numerous clients and that the options and programming evolve with the industry trends.

Cons

While I find CentralPoint pretty user-friendly, I can see how some individuals without much experience in managing web content could struggle some with making their own customizations or building certain types of content.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Peter M.
Industry: Hospital & Health Care
Company size: 5 001-10 000 Employees

Excellent Platform for Multi-Hospital System

Used Daily for 1+ year
Reviewed on 2018/12/18
Review Source: Capterra

We are very happy with the CentralPoint product and investigating moving our intranet from SharePoint to the platform.

Pros

CentralPoint is a very solid product with extensive features and modules. The system allows us to handle multiple affiliates or audiences on a single platform and as a result we require fewer resources to support our websites.

Although CentralPoint has many options for basic department end users it is very easy to create logins and train how to update their specific pages.

Support is excellent and Oxcyon provides an issue tracking system. We are a large healthcare system with many requests. All are answered and resolved quickly. I can think of nothing we have asked for that has not been accommodated.

Cons

There are many features which can be overwhelming. Certain modules need to be modernized and made easier for the user.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Tina B.
Industry: Primary/Secondary Education
Company size: 201-500 Employees

Complete office solution

Used Daily for 1-5 months
Reviewed on 2017/09/13
Review Source: SoftwareAdvice

Pros

Centralpoint incorporates everything electronically: our website, our documents, workflow, etc. We are still in the design/setup phase, but everyone there has been so accommodating with everything that we ask.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 6 user ratings
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Centralpoint Pricing

Centralpoint Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Oxcyon for pricing information.

Contact Oxcyon for pricing information.

Value for Money
4,6/5
Based on 6 user ratings
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Centralpoint Features

Centralpoint Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Data Import/Export
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
5/5
Based on 6 user ratings
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Categories

Additional information for Centralpoint

Additional information for Centralpoint

Key features of Centralpoint

  • Analytics / ROI tracking
  • Application portfolio management
  • Architecture governance
  • Audience targeting
  • Automated review & approval
  • BIM modeling
  • Behavior-based acceleration
  • Best practices repository
  • Boolean queries
  • Capability mapping
  • Contact import/export
  • Content filtering
  • Content lifecycle management
  • Content management
  • Custom forms
  • Customer pipeline
  • Data management
  • Data quality control
  • Digital asset management
  • Discussion board
  • Disparate data collection
  • Drip email marketing
  • ETL - extract / transfer / load
  • Electronic signature capture
  • Employee database
  • FAQ
  • File sharing
  • Group management
  • Heatmap
  • IP address extraction
  • Image editor
  • Image extraction
  • In-memory processing
  • Information governance
  • Knowledge capture
  • Marketing automation
  • Marketing plan creation
  • Match & merge
  • Modeling & simulation
  • Multivariate testing
  • Policy creation wizard
  • Policy training
  • Proposal management
  • Read & acknowledge
  • Referrals / affiliates
  • Role-based permissions
  • Search functionality
  • Search marketing
  • Taxonomy classification
  • Template creation
  • Topic clustering
  • Transformation roadmapping
  • Usability testing
  • Website visitor tracking

Benefits

  • Manage content and knowledge within Centralpoint with tools for centralizing, relating, and searching for content within the in-built database. Manage both structured and unstructured data in one place.

  • Organize and classify data and content with multiple polyhierarchical classification (MphC) and taxonomy which allows users to set up categories, assign records to audiences, and manage role-based permissions.

  • Create an unlimited number of knowledge bases or websites, each with their own design and URL, and add a range of content types including video, articles, images, CAD files, PowerPoints, and more.

  • Manage and transform data within the Centralpoint platform and aggregate data with scheduled, full or incremental data transfers, and automated metadata assignment. Centralpoint supports a large range of data types including SQL, Oracle, json, .xml, .csv, and more.

  • Enhance security with integrated SSO (single sign on) through AD/LDAP/SAML/oAuth, and benefit from integration with a range of third party apps for UX, data connection, social media, authentication, eCommerce, payment processing, and more.

  • Centralpoint FAQs

    Centralpoint FAQs

    Below are some frequently asked questions for Centralpoint.

    Q. What type of pricing plans does Centralpoint offer?

    Centralpoint offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Oxcyon for pricing information.

    Q. What are the main features of Centralpoint?

    Centralpoint offers the following features:

    • Analytics / ROI tracking
    • Application portfolio management
    • Architecture governance
    • Audience targeting
    • Automated review & approval
    • BIM modeling
    • Behavior-based acceleration
    • Best practices repository
    • Boolean queries
    • Capability mapping
    • Contact import/export
    • Content filtering
    • Content lifecycle management
    • Content management
    • Custom forms
    • Customer pipeline
    • Data management
    • Data quality control
    • Digital asset management
    • Discussion board
    • Disparate data collection
    • Drip email marketing
    • ETL - extract / transfer / load
    • Electronic signature capture
    • Employee database
    • FAQ
    • File sharing
    • Group management
    • Heatmap
    • IP address extraction
    • Image editor
    • Image extraction
    • In-memory processing
    • Information governance
    • Knowledge capture
    • Marketing automation
    • Marketing plan creation
    • Match & merge
    • Modeling & simulation
    • Multivariate testing
    • Policy creation wizard
    • Policy training
    • Proposal management
    • Read & acknowledge
    • Referrals / affiliates
    • Role-based permissions
    • Search functionality
    • Search marketing
    • Taxonomy classification
    • Template creation
    • Topic clustering
    • Transformation roadmapping
    • Usability testing
    • Website visitor tracking

    Q. Who are the typical users of Centralpoint?

    Centralpoint has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Centralpoint support?

    Centralpoint supports the following languages:

    English

    Q. What type of pricing plans does Centralpoint offer?

    Centralpoint has the following pricing plans:

    Subscription

    Q. Does Centralpoint support mobile devices?

    We do not have any information about what devices Centralpoint supports

    Q. What other apps does Centralpoint integrate with?

    Centralpoint integrates with the following applications:

    Authorize.net, Box, Okta, Salesforce Sales Cloud, SharePoint, Symantec Solutions For Small Business, Tableau, Twilio, Twitter, Yammer

    Q. What level of support does Centralpoint offer?

    Centralpoint offers the following support options:

    Phone Support, Online Support, Video Tutorials